1. Harbison Auto Sales

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San Marcos, TX

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Harbison Auto Sales

2.7 (3 reviews)

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Chuck Nash Chevrolet Buick GMC

Chuck Nash Chevrolet Buick GMC

(233 reviews)

If you're looking for an amazing car with an amazing group of sales and service people, you should…read morereally go to Chuck Nash. Ask for Omar and mention that you red Rosa's review. Every time something came up or I had a question, they would quickly respond and ease my mind. I was able to purchase a fairly new most comfortable vehicle with a warranty, low miles that looks amazing and drives very comfortably. The comfort I look for as to make sure that the people in the backseat are always going to be comfortable as well. Omar listen to all that I was looking for and showed me the perfect car from the get-go. When I had questions on Maintenance, they were more than happy to look at it and fix any repairs that needed to be done. Definitely recommend going to Chuck Nash and talking to Omar and Armando!

I purchased my Brand New truck on Jan 27th 2026. I pointed out a few body panel misalignments at…read morethe time of purchase. I was advised at the time by my salesman and sales managers to take possession of the vehicle and drive it for a few weeks prior to making an appointment to see if there were any other concerns. I did so and called to make my appointment Feb 17th 2026. I was notified at that time there were no available loaner vehicles and that I was put on the waitlist approximately 2 weeks long. Mar 6th 2026 I called to check the status and was told it would be a little longer. In this time I found several other issues that were covered in a TSB. After several weeks of not hearing back I then called again Apr 3rd 2026 and found out the service advisor I was previously working with was no longer there and I was no longer on the Loaner list. I asked to be put back on the list and was advised it would be some time before my vehicle would be taken in. June 15th I was called and told there was a loaner available. I dropped my vehicle off June 17th 2026 received a loaner vehicle that I was told COULD NOT BE DRIVEN MORE THAN 1000 MILES! My vehicle was dropped off to them for a burning coolant smell, body panel misalignments, rattle under dash, faulty capless fuel filler neck, and a external storage compartment that was not water tight. After 30 days I called as we were approaching the 1000 mile limit on the loaner vehicle and was told that my truck was almost completed. Service advisor Riley G. called a few days later and told me my truck was done. I drove over ready to get my truck back and saw that they completely botched all body repairs. Paint drips galore, dirt under fresh paint, even worse panel alignment, and scratches all the way through the paint. I refused to accept the vehicle as it was in worse shape than when I dropped it off. At this time I learned that none of the other concerns had been addressed. They scrambled to find me another loaner. I was then put into a loaner but with no mileage restrictions. Third week of July Riley called and told me they broke my windshield but "had no idea how" but the rest of the work was completed. First week of August goes by with no new windshield. Second week no new windshield but they desperately needed the loaner back as I had put "too many" miles on it. 3rd week no windshield, at this point I requested to see my vehicle to confirm all other repairs were completed. NOTHING WAS DONE. Bumper off, panels still not aligned, windshield was clearly broken by a tech who wasn't paying attention (the source of the crack was one of the misaligned panels they had tried to adjust). Nothing done about the rattle or the burning coolant smell. And yet they demanded I take possession of my truck with the broken windshield with a written promise that the dealership will replace it when a new one arrives. Throughout the months I have been asking to speak with the manager (spoke once with Ginger who had absolutely no idea what was going on) asked for the GM multiple times, left more than a dozen voicemails and never got a return call. Then September 1st I get a call that the windshield is in. I head over first thing on the 2nd and was assured that my truck would have priority and would be there for no more than 2 hours. I left the truck and returned 3 hours later only to find out they hadn't even started on it. I have purchased 3 vehicles from this dealership in the past 2 years and was the sole reason multiple family and friends purchased from them. This Dealership has gone to absolute hell. No one cares about the customer. No one cares how much they disrupt your life. Both babymoon and make up vacations were canceled due to not being able to take the loaner out of state. Not a ounce of anything from them. Absolute 0 stars. No wonder they have a D- from the BBB. You'd get better service from a buy here pay here lot.

Harbison Auto Sales - car_dealers - Updated October 2026

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