Frank D was amazing! Took the time to get us into the right vehicle for our situation. Frank made…read morethe process easy and fast compared to our previous experiences with other dealers. We have kids turning 16 in the coming years and will definitely come back to Frank for their vehicles. Thank you, Frank, you're the man!

About a month ago, I purchased a used Toyota from Chuck Nash. I knew what I wanted when I walked…read morein. I knew how much I wanted to pay, how much the car was actually worth, etc. I was pre-approved with a check in hand. Adan was my sales consultant. He was fine. But when it came to negotiating...he laughed at me. I told him my out the door price and he scoffed and laughed at me. I get it. Sales tactics, make it seem like the price I'm asking for is outrageous and I don't know what I'm doing. You're looking to make a commission and you have to work your hardest to get the best price for the business. It may work on others, especially women, but not me. It just pisses me off and I definitely wasn't budging then. He was training that day too...so I get it. You don't want to look bad in front of your trainee. When I got the price I wanted, he defeatedly dropped the paperwork on the table and laughed. Then had the audacity to ask me to write him a review. My finance guy, I'm sorry I can't remember his name was wonderful. He was playing respectful music (unlike another finance guy playing rap LOUDLY for all to hear) and had a desk with little trinkets from other countries he's visited. He didn't push me to purchase additional stuff. He asked and when I declined, he said yes ma'am. I know that probably goes against sales tactics, but it was respectful. The only reason I would come back, is for him. Additionally, quit telling people your registration will be ready in a week...Adan. I called today, a month later, and the receptionist said that a week NEVER happens and she has no idea why the sales guys tell people that. Be honest. I already bought the car...you don't need to continue telling me stuff that isn't true. When we came to pick up the car, Adan wouldn't even look at my boyfriend and say hello. He said congratulations defeatedly handed me the keys and basically walked away. I'm sorry I didn't give you the commission you wanted, but attitude is everything. Don't be a sore loser. Looking at the size of your ceilings and Christmas tree (he showed me on his phone at his house) you're not hurting for cash bro. Smile, be genuine, and have a good time. Thanks for the Christmas brownies though.

Eli is a really genuine sales man, and will work hard for you!!!…read more This is our 2nd Ford pickup from Griffith Ford, and the sales team was great to work with. It was a multi-day process this time due to some shopping we needed to do (used vehicle this time for my son, and budgets had to align), but the salesman kept us in the loop and eventually we decided the Ford F150 that Griffith had was the 1 we wanted...and we were able to come to mutual terms. I was surprised that the used vehicle market was so strong and no other dealership was willing to negotiate with us, but Griffith worked a deal and our sales man Eli made this a great experience. ***I have had some issues with the Service Dept in the past regarding timely repairs, so we found a more local company to work with for our normal service needs like oil changes and upkeep. I have used Griffith's service dept about 5 times for misc repairs, and 3 of the 5 times it was a good experience - its all about communication and some of the Service guys are better than others...just like in life!

When I was attempting to sell my Ford Expedition, I had one of the most unprofessional dealership…read moreexperiences I've had in years. Someone from the dealership contacted me about purchasing my vehicle. I provided all the information about the car and was given a specific price they said they would pay as long as the vehicle was in the condition described. Based on that, we scheduled an appointment for Saturday at 4 PM. I made it very clear that I would be driving over an hour from Austin to San Marcos, and I specifically confirmed that this was essentially a done deal if the vehicle checked out. I was told yes. Because I was told they would be taking the car that day, my husband even drove down in a separate vehicle so I would have a ride back to Austin after completing the sale. After driving the hour down there, the usual dealership runaround immediately started. Instead of simply verifying the condition of the vehicle -- which is exactly what I was told the appointment was for -- they started asking questions like "Are you ready to make a deal today?" The deal had already been negotiated before I ever got in the car to drive there. They inspected the vehicle and confirmed it was exactly as described and that they would honor the agreed price. Then they informed me that at 4 PM on a Saturday their accounting department was gone, and the only way to complete the transaction was for me to leave my vehicle AND the signed title with them, and they would mail me a check in a few days. No reasonable person is going to leave their car and title with a dealership without payment. After wasting half my day, over 100 miles of driving, and having my husband drive down separately because we were told the deal would be completed that day, I understandably pointed out that this should have been communicated before asking someone to drive an hour for what was represented as a finalized deal. At that point the manager, CJ, handled the situation with complete unprofessionalism. Instead of acknowledging the dealership's mistake or attempting to resolve the situation, he became rude, dismissive, and abruptly said "Fine, I don't want your car," before walking away. That is not how a manager should treat someone who took time out of their day and came in ready to complete a deal that the dealership initiated and confirmed. If this is how CJ represents the dealership, ownership should seriously reconsider whether he should be managing customer interactions at all. A manager's job is to solve problems and treat people professionally -- not escalate a situation that his dealership created. This dealership wasted hours of our time and showed absolutely no concern about it. My advice: don't bother coming here to sell your vehicle. There are plenty of dealerships that will treat people professionally and actually honor the commitments they make. Ownership may want to look into how customers are being treated here, because experiences like this are exactly why so many people distrust car dealerships in the first place.

By far the best buying experience and post care I have ever had with an auto dealer. They were fair…read morein their pricing and helped us get into what we needed for our family. Every time I have had an issue they will look at it for me and broker the best deal on a mechanic if it needs it. If your looking to buy a used vehicle there is no equal in San Marcos

BEWAREEEEEEE these men sold me a bad used car. The check engine light came on within 24 hours and I…read morehad evidence of that. The car was literally a death trap and they tried blame me in every way possible even after Eddie told me the engine was bad and "made in a different country" . They are scammers liars and cheats. They were nice to me sometimes but it doesn't change how they their shady business and I would honestly contact a lawyer if they have done you wrong like they have seemed to do many other buyers.

I gave them 2 stars just for the sales side. JD was friendly and fast. He helped a lot in my…read moresituation and was able to immediately get me into a vehicle. 4 months later - they disabled my vehicle and online access while I WAS NOT behind and current on my payments. All because of a $25 fee that was not posted onto my account, so of course, I would only pay the balance shown. When I called them to find out I was sent to collections whom then told me that she couldn't assist with getting me access until I told them I would report this to BBB because I have every right to know my account information. The lady who answered was rude and rushed me off the phone. Beware - they practice like bullies.

Not a good dealership, too expensive and cars won't last, mine was 13K+ lasted me 2 years or less,…read moreeverything went out.

This is now Cavender Nissan. Recently moved to the area and had an oil change and tire rotation…read more Their prices are competitive for what you get for this service, plus being with a dealership gives me piece of mind that work will be done correctly since I travel a lot for work. Mike was very friendly and knowledgeable, and I was out in less than an hour. Looking forward to making them my go to dealership for future service.

This dealership is now Cavender Nissan and I cannot say enough about the wonderful experience we…read morehad in buying a new Nissan Rogue for our fresh TXST graduate. The online advertised price was EXACTLY the price we paid. (We've had terrible prior experiences with other dealerships tacking on thousands of dollars in surprise mandatory fees when it came time to sign papers. The opposite was true here! Pricing was transparent and straight-forward.) Bryan was super responsive, honest and kind in his treatment of our daughter when she came in to test drive. Jay in financing was so reasonable and easy to work with. He got us a fantastic finance rate with a credit union local to us and I was able to sign everything electronically - It was incredibly easy and low stress. I'm so impressed with this experience and so very glad Cavender had a vehicle my daughter loved on their lot. I'd give 10 stars if I could!

I have been coming to this location for years now. I have had my ups and downs but overall I like…read morethis place. Good customer service and if I ever have an issue I speak to the manager and he helps a lot! I have even bought 2 vehicles at this location. A 2025 CRV Hybrid Sport, and a 2026 Civic Hatchback Sport. The deals are great at this location has engine lifetime warranty and special offers for military. So I recommend this place, and if you want a good salesman I highly recommend Nick Reina.

This service center is very expensive. They had my car for oil/filter change then stated all fluids…read moreneeded to be changed. They had my car for a whole 1hr 40 min and the total for parts/labor plus tax/hazardous material fees came to $531.00 which only $151.00 was parts. Do the math. How much do they pay for labor? I know it is not 1:1 but seriously I was sticker shocked. In addition, the waiting areas are so uncomfortable, worn and not very clean. Round Rock Honda was superior to this place. RR Honda the Service Tech would come out and go over the list with pricing before approving the work. I got a text with a list of what is recommended. I always have Honda for service but now that I have moved, I will stick to the smaller shops. My car has low, very low mileage for being 7 years old. Seriously, way too much. STICKER SHOCK

Good selection, sales guy Tyler was great. He was very helpful. Nothing against him…read more Dealership was off, prices were high! Added a "C Bond" windshield protection for $999!! What a scam. Just painters tape to act like they did something and maybe some RainX sprayed on the windshield.

From the moment my husband contacted the sales floor and spoke to Jacob - the team was in high gear…read moreto locate the very specific truck my husband was eager to purchase. Unfortunately, the exact trim and model was not available anywhere within 500 miles, but the team invited us in to discuss options. Upon arrival, I was taken aback with the cleanliness of not just the showroom, but the service drive, the overall property, and the staff. Seattle, where I was born and raised, takes far less pride in themselves and it shows from the moment you enter any business. When Jacob approached us, he shared he was finishing with another customer but to avoid a wait he gave us to Isaiah. That point forward I knew we were in great hands; a true team that works together to accomplish one goal - meet your customers needs. Isaiah M. was friendly, knowledgeable, humble, and most importantly patient. After hearing what my husband was seeking Isaiah wasted no time in pulling up the very next best option on their lot. As he and my husband toured the vehicle I was (as was my husband) very impressed at the overall knowledge that Isaiah had about this truck. Even further props; if he was unsure of an answer or detail he made sure to tell us as such but also return later with the answer we sought. After a lot mulling and consulting with my AI we decided to move forward with the truck (see photos). We are about a week into owning this rig and as an upper-lefter (Seattle-ite) I'm loving being as big as everyone else (lol) Since the purchase we have found more features than we had ever anticipated, received more calls than we expected ensuring our service was top-notch and enjoyed every second of our new truck. She dwarfs anything we own currently, but we think we prefer it that way! Finally, Mr. John A. was key to getting him in the truck. Not only did John go above and beyond by doing the "back and forth" with the bank to ensure we got the best bang for our buck but he came in on his day off to sign the paperwork with us. If you want the time to go by quicker doing the mundane of red-tape, strike up a conversation of any topic with John and he will absolutely entertain! Toyota San Marcos; continue with your current hiring and onboarding procedure, something about it is working very well!

Ask for James Ramsey, he went above and beyond in my car purchasing process. I had to wait hours…read morefor my insurance to finally provide me a temporary and James was there the whole process, he even assisted on contacting my insurance. Great guy and salesman!

These guys are a rip-off. The car they sold me has electric issues and their bs 2,000 warranty is…read morecrap. Stay away from these guys. I look it back to them and the dealer told me I have to take it to a different dealership that can make repairs. The thing is their warranty is with them. Not any other dealership! They wouldn't give me my license plates because he wasn't "my dealer" and said I have to wait for the guy who sold me the car. These people shouldn't be in business. Customer service is their last concern

We have been using these guys for years. They have worked on all of our vehicles. They are honest…read moreand they are fast. I don't hesitate to take any type of maintenance or repair to them. They give me an exact breakdown of what's going on and what needs to be done and what at what cost and the option to choose. I've always felt that we've gotten good value for our money at Reliable. Highly recommend!

Did what was required,pleasant staff. Kept in touch. Reasonable price for what was repaired.read more

***jasmine(jazz***, william, nate…read more you guys rock rock! i love the fast service, educational stuff to maintain my vehicle, professional customer service with beautiful smiles. love love love this location and staff. not to mention my coupons to save some money and the complimentary maintenance services. thanks guys have a beautiful new year and a wonderful summer

Had a problem with my car after my oil change. I went back and reported the problem, the team (I…read morewish I had their names - smaller mexican guy and girl) They called the manager and asked if I can come back, the manager came to me since my car wouldn't start the next day. I didn't know they could do that but I'm glad he did. It had something to do with my air flow when they removed the air filter. Regardless the service was great, staff was great, management was awesome. My family recently had a problem with the location on Loop 3009 in Sherrtz and the manager there was horrible, rude, lied and careless. My family's vehicle is still not running due to 3009 no putting oil in the vehicle and messing it up. NOTHING compared to the service from San Marcos on Hwy 80. Hwy 80 take 5 YOU ROCK AND THANK Y OU FOR EVERYTHING.