As an update to my 2023 appointment for new glasses: I recently had an eye exam at another facility…read moreand was given a new prescription that was supposed to be a minor tweak on my current glasses. I compared the new prescription to my latest prescription and it seemed more like a major change instead of a minor adjustment. Not being an expert, I went ahead and ordered the updated lenses from Rome Eye Care. When they came in and I put them on, the vision in my left eye was good but I could see better out of the right lens without the glasses. I figured I just had to wear them for a while to get used to them. After two weeks of constant wear, my vision was not any better out of the right eye. I returned to Rome Eye care and they read the lenses on their machine and confirmed they matched the prescription I had been given, which I figured they did. They agreed with me that the new prescription was a major change from the lenses I have been wearing since 2023. They said I should go back to the original clinic and have them recheck my eyes. The original office I went to could not give me a repeat exam until June. I let Rome Eye Care know that I wouldn't be back anytime soon so they weren't expecting a quick return. The very next day they called and said that Dr. Reeves said for me to come in and he would re-examine my eyes. A new exam was performed and it was found that the prescription I was given by the other optometrist was over corrected for the left eye and was even a bit stronger than I needed for the right eye. During his evaluation he was able to correct my prescription to give me 20/20 vision. I know this is kind of long, but the people at Rome Eye Care center are really great. Based on how quickly they accommodated the exam and the expert treatment I received, I will probably use them as my primary for eye care.

Love Dr. Douglas! Very knowledgeable…read more Spent time with me and addressed my concerns Great, friendly, pleasant staff

this is the best eye Dr in Rome GA if you getting your eyes fixed.. i was so scared to death.. he…read moreput me at ease.. did my surgery and i was ready for the next eye , but had to wait 2 weeks.. i would highly recommend him to anyone...he is the best...

Im a new patient to New to NEW VISION EYE CARE CENTER in Rome GA. Scheduling my appointment was…read morequick and easy. The Staff, and Doctors were all Great. They all went above and beyond to help me with my Contact Lens Glasses and Understanding My Insurance. More Importantly to me was that there is a DOCTOR ON-SITE. I Purchased a pair of Progressive Glasses they came back with in a reasonable amount of time. My glasses are super clear I can see at a distance and up close. I would give NEW VISION EYE CARE CENTER A FIVE STAR REVIEW!

Everything could be improved. Employees are very rude and…read moreunprofessional. Management simply doesn't care. Ask them and they will tell you. Dr Rees included. They no longer let customers review on their site because the reviews are so bad. Unreasonably high prices for the same products found in other local stores. Check out the many other bad reviews for this business. Apparently I am one of many. I highly recommend Specs For Less. They are professional good natured and the the prices are very reasonable.

I am not one to post negative reviews, but our recent encounter with on person in the office was so…read moredevastating I feel I need to make a comment. First I want to thank Dr. Scoggin for being understanding and helping my son by giving him a pair of contacts. The office is closed due to the virus and my son could not come in for an exam and was about to run out of lenses. My son is a working student and did not have the money for and exam when his prescription was up for renewal. He financially had to stretch his lenses out even though he knew this was a poor choice. He did not want to ask for money from me. I found out about this and offered to help. We both called the office and were met with the rudest comments I have ever experienced. I was so shocked I did not get the lady's name. She accused us both of enabling eye damage. I have never had someone speak to me in such a demeaning manor. I can only hope this attitude was due to the over all stressful time. I am a front line health care worker so I get it. Again I thank the doctor for his help.

I've been waiting on an appointment for this Optometrist for over two months now. The first…read moreappointment was cancelled due to sickness. The second one I found out was cancelled when I arrived on time to my appointment to find a note on the door saying they would be closed for the rest of the day. Thank you for notifying your patients when you cancel their appointments! At least the drive down there and back was nice.

Incumbent get prescription wrong u have to come back on ur time to redo just ver uncomfortable ill…read morenever go back

Service absolutely wonderful. Alexia was fantastic. She did everything I ask and then some…read more I will be back and recommend others

Excellent Optometrist! Fits contacts extremely well. Dr. Cardwell knows what he is doing. Fitted…read moreme with multi focals and I am very happy with his work.