Top notch! Jocelyn is the VERY BEST she will make sure your glasses are just tight. TRUST her to…read morepick out the hippest frames to go be just the RIGHT LOOK! Be daring and make that fashion statement with your frames! Lots to choose from and reasonably priced!!!

I really felt like a customer not just a number. GREAT staff. Very excited to get my glasses…read more Took alot of time with me

awesome service!! lovely staff!!! very sweet people, sure will make you laugh!! great peopleread more

this is the best eye Dr in Rome GA if you getting your eyes fixed.. i was so scared to death.. he…read moreput me at ease.. did my surgery and i was ready for the next eye , but had to wait 2 weeks.. i would highly recommend him to anyone...he is the best...

Very experienced and professional. Since they are ophthalmologists, they have medical liscenses and…read morenot just an optometrist (who can work at Walmart). Thorough and caring. Well-staffed and though they are popular and have many appointments, the time spent there is quick. My husband finally transferred his care to Allatoona Eye Clinic and he was very impressed with the experience.

I'm now in my third year of coming to this location. After my first review, Heather (the office…read moremanager) reached out to me. That meant a lot, so I thought I'd stick around. Last year I had minor issues while picking up my new sunglasses. The lenses were swapped. They fixed it, so not a huge deal there. We're all human, mistakes happen. My complaint is for June of this year. Dr. Garcia was great. He adjusted my prescription since it said it was under corrected. Fine, eyesight can change, I don't have an issue there. I picked out a new pair, and picked them up. I tried them on, and I couldn't see a thing. I wear progressive lenses, so it seemed like the measurements were off. One of the girls checked my measurements and agreed they were off, and sent them off to get them fixed. Got the new pair and tried them out and the same thing. I asked if I could swap the frames, since maybe they are not a good fit. She said fine. She didn't offer to help me find anything new, so I found something and crossed my fingers. Fast forward to now. It's now 3 months after my initial appointment. I go in the third time to get my new glasses. I tried them on and they seem a little bit better. The girl at the front desk (the same one that helped me the last few times) said to just give it time to adjust and to try them on when my eyes are rested. I also mentioned that they feel a bit off, I thought they maybe just needed to be adjusted. After adjusting the nose pads, she said to just try them out and come back if needed. I don't want to come back a 4th time! There was another technician sitting at one of the desks with no customer (the office was empty) but there no offer to assist either. I finally just walked out. The office staff (especially the girl that helped me several times) is not very helpful. I always feel like I'm bothering her and that she doesn't want to be there. I was also told that Heather would contact me about the difference in my glasses and I never heard back. I don't know if I owe more money, or if I am owed a refund. These new glasses still don't feel right. I'm struggling to find the "center". They do need to be adjusted, since they are digging into my ears. For that, I'll just go to a different eye place for assistance. Hopefully I can find a place that will actually take the time and care to assist. At this point I don't know what to do. I've worn glasses my whole life, and I've never had an issue like this before. Transition period yes, but never the struggle to find the "center" of the glasses. It's been over a week, and I'm still struggling. I'm beyond frustrated.

The MyEyeDr staff are always careful to assist you in the appropriate selection…read more They have a large display for our 11 year old Granddaughter to chose her adorable eyewear ....... Thank you for the quick turnaround.

Incumbent get prescription wrong u have to come back on ur time to redo just ver uncomfortable ill…read morenever go back

Service absolutely wonderful. Alexia was fantastic. She did everything I ask and then some…read more I will be back and recommend others

My daughter is a patient here and buys her eye glasses here…read more I have a pair of Maui Jim sunglasses and my grandson twisted the arms of them apart!! So my daughter recommend I take them here to see if they could fix them- so I did! I left them on the condition "we may not be able to fix this" but I knew they would be more successful than me!! Less than 30 minutes later they called me and said they were ready!! Yay!! They were so helpful and pleasant! I would definitely go here if lived in the area!!

UPDATE: I've been coming to this eye doctor for over six years and have always been generally…read moresatisfied with the care. The staff on the glasses side even know my daughter and me by name -- that's how long we've been patients here. Unfortunately, my recent experiences have been extremely disappointing. At my last visit with my 3-year-old, I arrived at 9:40 AM and wasn't finished until after 11:30 -- nearly two hours of waiting. I understand that delays can happen, but this level of disorganization, especially when caring for a young child, is unacceptable. When I came back for my own appointment, I waited over 30 minutes in the lobby before even being seen. I always arrive on time or early and schedule the earliest appointments possible to avoid long waits, but that clearly didn't help this time. It's very disheartening, because over the years I've purchased at least five pairs of glasses, two pairs of sunglasses, and two pairs of glasses for my daughter. I even planned to get another pair this month. Sadly, after these last two experiences, I've lost confidence in the practice. My family and I will be taking our business elsewhere, and my mother -- who was planning to start coming here -- has now decided not to. I truly hope the office takes this feedback seriously. Loyal patients deserve better communication, organization, and respect for their time.

The ladies who greet you upon entering are pleasant enough, of course; that is because it is…read moretheir job to sell glasses. I found it necessary to return to the store for adjustments three times. Each visit was tense with one of them telling me on visit number two, "You know that everyone's ears are different and glasses will sit differently." The problem with the statement is that the other pair of glasses I purchased at the same time fit perfectly after adjustments. I, also, have worn glasses for 55 years and know when something is not right with a frame. I am heading back for visit number four because, after todays adjustment, they are still not correct. I'm going to hold them accountable for fixing my frames and find a different optical store for my next prescription.

I love this location! Crystal is an absolute lifesaver! I was having trouble taking my contacts out…read moreand she patiently walked me through it. I was panicking but she calmed me down completely! 10/10 recommended!