Fast review: great customer service tailored to the individual customer with prices consistent with…read moreother retailers. In depth review: This is not a typical shoe store - it's very much a customer experience store. Having never been to a specialty running shoe store, I expected to walk in and see rows of shelves with model shoes on top and boxes of those shoes in different sizes below. This is not that place. When I walked in, I was greeted by an employee who asked what I was looking for in a shoe and then invited me to step onto a machine that imaged my foot pressure (no additional cost). He then reviewed the image with me l, talked about specific foot issues I've experienced, explained my personal foot needs based on the image, and had me sit down while he went back and started grabbing shoes that would meet my needs. If anything, he probably had me try on more shoes than I needed. But he was thorough. He talked me through sizes, widths, and supports, pointing out different features of each shoe. Truthfully, he'd found my perfect shoe in the first 3 or so he brought out, but he kept going back looking for more options. The time involved from arriving until buying was still less than 20 minutes, so the attention to detail was great but not wasteful. Running shoes are expensive - not just here but anywhere. I'd expected a bit of mark up for the customer attention time, but that wasn't the case. I got great shoes for the price I saw them for online (yes, I did look at prices as he went back looking for more options). There was no pressure to buy a certain pair, and I didn't sense any attempt to oversell or get me into a more expensive pair. It would have been nice to have seen prices on the shoe boxes, though. We never talked about price points or how much any pair cost until I made my decision and paid. And perhaps that's for the best in terms of finding the best shoe for my feet. Would I go here again? Absolutely. Would I recommend it to others? Absolutely.

Very nice people. They let me try on many different pairs of shoes. We found the best fit and we…read morehad them ordered! Knowledgeable and kind staff. I would definitely come back to buy more. If I would have ordered online, I would have ordered the wrong size. Shop locally!

I really like this store... Lots of camping and kayaking stuff. Plenty of cool clothes and…read moreaccessories. A little pricey, but you do get what you pay for. Involved with local events, always has a gift certificate prize or two floating around out there (we won one in the recycled raft race they sponsored, fun times!) Parking can be an issue, be prepared to circle the block a time or two. Friendly staff, always eager to assist. Really the only thing keeping me from giving them 5stars is the parking problems.

This store is the tits! Great people, and even better clothing and gear. Will shop again…read more Christopher is beautiful and Mckinely adds to the diversity of employees and their alternative lifestyles. Dont care for Jack that much.

I called Ruby's with a short notice order, I was praying for a miracle. The wonderful folks were a…read moreGod send and took my order, took payment over the phone and fullfilled my order with the most beautiful flowers!!! They will most definitely get any future orders (hopefully NOT short notice) that I may need! Great quality, fast service, terrific pricing and wonderfully pleasant staff!!

In my profession, I travel the country and deal with a lot of companies meaning I deal with a lot…read moreof people! But throughout my career I try to take the time out to give credit where credit is due! That credit goes to Ms. Taylor Harris! Yall this lady is Amazing! She's definitely radiant in every way, and her talent is truly inspiring! She does not crack or crumble even when I apply deadlines or last minute changes! I've attached some of the images she impressively came up with from scratch! I gave her the name and she went with it! A True Graphic Designer! Keep it up girl! My business will forever be grateful and HiTech Signs will always have my vote!

Really cool little gift shop. They had flowers, lots of cooking items, as well as some gift shop…read moreitems. The staff was friendly. I produced a Yelp gift code they were unaware of from my check-in. They still honored it and dealt with the confusion on their end. That's indicative of good customer service. It's a little confusing that the gift shop is separate from the flower shop. At the register I had two separate transactions because of that. The flower department was a little slow. They were still very friendly and helpful. I would certainly go back!

I was able to order lovely flowers for a North Georgia friend from across the country online with…read moreeasy delivery the next day for about $70. The flowers weren't exactly as pictured online. However, I would still highly recommend!

Nice place to grab a cigar, not enough lounge style chairs, more of a bar type setting. Good…read moreselection of cigars, not enough cutters or lighters if you plan on smoking the cigars in the lounge. The V cut has seen better days, and only had 1 lighter out for everyone to use.

I thought music wasn't allowed outside at Old Havana--at least that's what I was told. But imagine…read moremy surprise leaving one night and hearing music playing loud and clear. Now don't get me wrong, I love a good vibe and the music didn't bother me at all... but what does bother me is the double standard. If one person gets told "no," one of our loyal customers, why does someone else get a pass? Rules should be the same across the board--otherwise, it's giving favoritism or just straight-up confusion. Old Havana, what's the deal? Be consistent or at least be honest. Just saying...

The store is beautiful. This is the nicest Ace I have ever seen especially the Gun Department…read more Sadly nobody was working in the gun Department on a Saturday which you would think would be the busiest day. I bought a Chain Saw and the young man was helpful in helping me decode the Stihl nomenclature. The issue was it took him probably 20-30 minutes to "prep" the saw. Which is just filling the premix gas tank and bar oil tank. My total time in the store was 52 minutes with only part of that shopping time. There were only 3 people working in the store that I could see and the person at the register didn't know how to take a personal check from the person at check out in front of me and had to call on the radio and get help for that. Then I was paying some cash for my purchase and the balance on a card and she didn't know how to do that either. So another wait as she calls again for assistance. Check out was a very long procedure but not as bad as the saw prep time. Everyone seems to be untrained or brand new.

When I go to Elder Ace Hardware in Rome, I know I will find what I need and someone knowledgeable…read moreto answer every question. I have always been treated with respect and never patronized or spoken to like I'm an idiot because I'm a woman. I find the prices to be comparable to Lowe's without the hassle of searching for my items and someone to assist me. My most recent purchases were for oil, filter, and spark plug to service my lawnmower. Casey was sweeping the floor to prepare for closing, but stopped his task to show me every item I needed as well as offering additional services like blade sharpening should I need them. SPEND YOUR MONEY WITH LOCALLY OWNED BUSINESSES INSTEAD OF SOULLESS CHAIN STORES.

My wife and I stopped by looking for a bike saddle. After talking with a young man with the store…read more(can't recall his name, but he's got amazing hair!) and looking at several options, we realized that what we needed was something they don't sell in the store. The young man didn't push us to buy something there, instead saying that his job was to help us find what fit our needs, even if it was something we'd have to buy online. This was one of the best experiences I've had where I ended up walking out of a store empty-handed. Definitely going to keep this place in mind for the future!

Incredible selection of bikes with impeccable service. The salespeople are genuinely world class…read moreand I would recommend anyone who's looking for a bicycle to make a trip!

Last year's visit to buy a pair of running shoes didn't create lofty expectations, but I expected…read morebetter than this. The store was merchandized to create the illusion of many choices when in fact there were few - the same shoe in two colorways and four or five of each on the wall, for example. None of the staff was eager to help.