Love my nails! They did exactly what I wanted, and it was super quick. Everyone was super nice,…read morewill definitely be returning :)

Terrible customer service and zero respect for appointments…read more I booked an appointment two weeks ago with Sky. When I walked in today at 9:00 AM, I was told she was on vacation. While it's annoying their online booking allowed that, I understand mistakes happen. However, what happened next was unacceptable. Another technician started on my nails, but 15 minutes into the service, a woman and her daughter walked in saying they just called and were told to come down. My technician literally stopped working on me, packed up her things, and told me to go sit down and wait for someone else so she could take them instead. Giving away a paying client's technician mid-service to accommodate a last-minute call is incredibly unprofessional. I sat there waiting, and still, no one else came to help me. I just kept being told someone else would help me "when they were done." When I pointed out how unprofessional this was, the technician got incredibly rude and defensive, snapping that she "isn't a manager." I ended up walking out. I work long hours at the hospital and was hoping to use my rare time off to relax, not be subjected to unnecessary stress and rude attitude. Paying for a service is not supposed to go this way. I will absolutely not be returning.

I requested a set of acrylic nails and Jessica did AMAZING! I'm so pleased with how they came out…read moreshe payed close attention to every detail from the picture I showed her. It's a nice calm environment and smells very pleasant. I will definitely be coming back!!

Good pedicures for my friend and I . I loved my professional who was strong and good massage, but…read moremy friends felt rushed and massage was too short and she really, really did need it because of health issues. We sat beside each other so could compare massage time and attention and it was clear I had the better service for price.

The pedicure was fine, but the wait was not. It could have just been a busy/understaffed afternoon,…read morebut what have taken under an hour took nearly two. I was directed to a pedicure chair when I came in, but then not talked to or attended to at all for 20 minutes. It was another 10 before someone turned on the water, which turned cold before my manicurist got around to me. The color choices were limited. You don't pick them out from the wall of bottles, but instead are given display books & swatch rings that were pretty worn. I was suggestively pushed to gel by everyone I interacted with and not ever exactly told which colors were available in regular polish. The pedicure was fine. The price was fine. The attendant was a little rough moving my legs around, but nice otherwise. I wouldn't ever deter anyone from coming here, but there's a lot of nail salon options available, so I'm going to try others.

I've been coming to this salon for quite some time, but unfortunately my last few experiences have…read morereally gone downhill. I've been placed in the same broken massage chair more than once, but my biggest issue has been with one particular pedicure technician. I don't know her name, but I've had her several times now and each experience has been uncomfortable. She makes faces and gestures while doing my feet that make me feel judged, and she repeatedly tries to push the more expensive pedicure services even after I've already decided what I want. I've tried the upgraded services before and personally don't notice enough of a difference to continue paying for them. This last visit, I chose regular polish instead of gel and was suddenly told there would be a $5 gel removal charge. I understand salons may have additional fees, but I would appreciate those fees being communicated clearly beforehand rather than finding out during the service. More concerning is that I've had actual pain after pedicures with this technician. She digs deeply around the sides of my toenails trying to remove what she says are ingrown nails, and my toe is still hurting from my most recent appointment. The previous time she did my pedicure, the tips of my toenails were so tender/cracked afterward that even bumping them against something made it feel like the nail was going to rip. I've had pedicures for years and this has not been a recurring problem for me with other technicians. What's frustrating is that my manicure during the SAME visit was completely different. I wish I had gotten that technician's name because she was wonderful. She wasn't overly talkative or giving some exaggerated customer-service performance--she was simply polite, relaxed, did my nails nicely, and somehow we naturally vibed. That's honestly all I want when I go to a nail salon. I don't expect anyone to entertain me or have a long conversation with me. I just want to be treated politely, not feel judged, receive the service I asked for without being pressured into upgrades, and leave without my toes hurting. After being a customer here for a while, I'm disappointed that something I used to enjoy has started feeling like an appointment I dread depending on which technician I get.

I've been getting gel builder fill here for a few months now. Each time the staff is friendly and…read moreclear. I've always been please with the services and results. I've walked in on busy days and had very little wait. I've also scheduled appointments and been pleased with the quickness to get me in. I've loved the designs they've done and the quality of work has been great. I had tried two other places and I've found the place that I will return to time and time again.

Very disappointing experience. I would not recommend this salon…read more I originally went in for a pedicure and also decided to get builder gel. I will say that Thomas was great--he was efficient, professional, and did an amazing job with my builder gel. Unfortunately, that was pretty much the only positive part of my experience. I was a walk-in, but they were too busy to take me at the time, so I had to leave and come back later. When I finally got my pedicure, Vanessa was nice enough, but the quality of her work was honestly not good. My French tips were sloppy, uneven, and inconsistent, and the overall finish looked rushed. She also never asked me what shade of pink I wanted, which I thought was pretty basic when getting a specific nail design. When I politely mentioned that I wasn't happy with how my nails turned out, the manager was extremely rude and dismissive. Instead of trying to fix the issue or even offering a reasonable solution, she told me that "next time I should speak up." I was literally speaking up at that moment. What bothered me most was the complete lack of customer service. I wasn't asking for anything crazy! I simply expected the manager to acknowledge that I wasn't satisfied and offer an option to make it right. No discount, no correction, no alternative solution.. just an attitude. I don't mind paying for good service, but when the work is sloppy and the manager makes you feel like you're the problem for bringing it up, that's a major red flag. Thomas was fantastic, but unfortunately one good experience wasn't enough to make up for the poor pedicure and the manager's attitude. Definitely won't be coming back.

I was genuinely impressed by the level of detail and artistry! I'm not usually a fan of getting my…read morenails done because sitting still that long without being able to be on my phone is basically torture for me . But the work they did was so beautiful and detailed that I would absolutely go back. They are true artists, and it really shows in their work. Highly recommend!

Gave me exactly what I asked for and did beautiful work! Friendly and professional! Lovely spa…read moreenvironment!

Jennifer is SO AWESOME!!!…read more I went for my first appointment with her a few days ago, and man am I happy! I can't stop looking at my cute nails. I am originally from Orange County, so I am insanely spoiled with the seemingly thousands of options for nail salons. I really like blinged out nails with gems, designs, hand painted art, etc. and often would go to specialty salons to get these done. Once I moved to the central coast, I was pretty sad that I wouldn't be able to treat myself to anything but normal gel polish anymore. I went to a few places, but I wasn't really "wow"ed by any of them. Cue my appointment at Nails Depot! I picked a pretty simple design from the Yelp gallery because I wasn't sure exactly how detailed her designs could get. Imagine my happiness when she pulls out a HUGE box of glitter, and has a ton of gems and charms in the shop! I was so excited! On top of that, Jennifer is super nice and entertaining. The shop is also extremely clean, with plastic liners in the pedicure tubs and individual sterilized pouches for her nail tools. If all that wasn't awesome enough, she was able to give me gel nails with gems and designs in UNDER AN HOUR! Granted I didn't have anything to take off previously, but I have never had my nails done that fast. Ever! I am so happy that I found this little gem. I will definitely be coming back. :) Thanks, Jennifer!

Great find!!!!! Convenient location on the main road with a parking lot. Make an appointment…read more Jennifer is the owner and she is wonderful!!! She was on time, the atmosphere is cute the shop is small, with the best color selections!!! Jennifer is kind, funny, sweet, professional and did a great job! Will definitely come back!!!

New set with Helen. I didn't take photos right away so please excuse my cuticles. Light powder blue…read moresquare cut nails, orange airbrush center, with chrome stars. Always LOVE coming here to see Helen and everyone.

The guy at the front desk was so nice and friendly! I came in with two other girls and they both…read moregot pedicures while i got an acrylic fill. I think i just got a lady going through a bad day because my friends had great service and their toes came out great. My lady kept getting annoyed with how my hand was laying on hers, and she rushed the whole thing. I was done in less than 15 mins. (Granted, this was my first time getting a fill so im not sure how long they are supposed to take) but my nails came out with parts not painted and i was bleeding on one of my fingers. Every one else was supper friendly but im not sure if ill come back. Update: Because this was my first acrylic fill when I wrote this review I was not aware that all the bumps and missing polish was not normal. Now I know! This was a very bad fill job. Not to mention It's been 4 days and my gel polish is also chipping.. I guess it was a waste of money and time. There were so many other techs there that seems nice and looked to have done great work..I wish I got one of them! I do appreciate the owner reading and responding to my review. Just wish I had gotten what i paid for..

This nail salon is top notch. The owner and her staff take care of their patrons. Very much…read moreappreciate Mai for taking care of my nails the last couple of years; love her consistency and options for nail art. Superb!

I just moved to the area and was excited to try this salon after my mom recommended it, but…read moreunfortunately this was one of the worst experiences I've ever had. I made an appointment online ahead of time with Julie. When I arrived, I told them I had an appointment and was asked to sit down. About 10 minutes later, they told me they *didn't have my appointment*. I even showed them my confirmation and confirmed the address, and instead of taking responsibility, they asked if I was at the right salon. At that point, they asked if someone else could do my nails since my appointment "wasn't there." I agreed, but honestly, I should have left. I was seated with Mai. I came in with long, natural nails that I really loved. She asked if I wanted them shorter and I said, "just a tiny bit shorter." Before I could even clarify, she immediately grabbed the clippers and cut one of my nails way too short without checking. I was shocked. When I told her how upset I was, she just said "sorry" and continued cutting the rest of my nails down basically in half. I was honestly devastated. Then came the color issue. I originally picked a yellow but changed my mind because with my nails now so short, I wanted something I felt better about. I asked for a purple shade. She brought over a color board, I picked one, and then suddenly I'm told it's $5 extra. Why bring me an upcharge option without saying anything, especially after everything that already happened? The colors weren't even anything special. I declined and picked something similar that wasn't extra. The quality of the service just kept going downhill. The polish was messy, getting into my cuticles, and she didn't clean it up before curing. She also applied two coats of top coat on one hand and only one on the other. Overall, this experience was incredibly disappointing from start to finish. The lack of communication, poor technique, and disregard for what I asked for was unacceptable. Also, for the record - I *did* have an appointment, as I received both a confirmation and a follow-up "please leave a review" text afterward. I will not be returning. I would strongly recommend going somewhere else unless you're specifically seeing Julie, and even then, don't count on your appointment being honored.

Best place I have ever been to. The owners are so sweet and…read morerespectful of appointment Helen does my nails every two weeks and does a great job Tom does my pedicures and does a great job Nothing but great things to say

First time here and I am so impressed with how my nails came out. I wish I knew the name of the…read moreamazing lady who did them so I could recommend her, all I know is I'll most certainly be back. Thank you again I love my nails!!!

Very disappointing experience. I came in asking for an acrylic soak-off, but the technician refused…read moreand instead tried to remove my nails by popping them off. I repeatedly told her I was in pain and asked if she could soak or file them instead, but she ignored my requests and rushed through the service even though the salon was not busy. She ended up tearing part of my natural nail, and I left with damaged painfull nails. I would not return!

Was in for a full set, gel acrylics. I'm not gonna speak negative about the business but just look…read moreat my nails. I've been here before and never had an issue with my nails. I'm not picky either but these I couldn't get over how ugly they were. I ended up going to a different salon and getting them fixed. What bummer and waste of money. I will definitely not go back.