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    Happy Tails

    4.5 (8 reviews)
    Closed Closed

    Services - Happy Tails

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    Happy Tails Photos

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    Camp Bow Wow Reno South - Valentine's Day

    Camp Bow Wow Reno South

    (47 reviews)

    South Reno

    We had a wonderful experience at Camp Bow Wow because of Alexia and Sianna! They were extremely…read morehelpful and knowledgeable about the operations of Camp Bow Wow. They went above and beyond our expectations! Our dogs were very happy there and we will continue to bring them back to Camp Bow Wow!! Thank you so much. Steve and Julie

    Camp Bow Wow of South Reno is incredibly unprofessional. I would strongly recommend looking…read moreelsewhere for daycare and boarding. We went in for a tour which was provided by the owner. During the tour we discussed that our dog would be 7 months old during his stay (DOB Aug 19th 2025, making him 7 months old and 16 days at the start of the boarding on April 4th 2026). Their policy is that dogs over 7 months old must be fixed, so since we were right at that point, we wanted to see if he needed to be fixed. WE WERE TOLD HE DID NOT NEED TO BE FIXED DURING OUR TOUR WITH THE OWNER. Once he passed the evaluation, we made our reservation with the assistant manager and again confirmed that everything was acceptable with his age and intact state. AGAIN, WE WERE TOLD EVERYTHING WAS ACCEPTABLE AND ALLOWED TO MAKE THE RESERVATION. WE WERE ALSO TOLD THAT THE MANAGER HAD SIGNED OFF SINCE IT WAS ON THE CUSP OF THE AGE REQUIREMENT. After drop off, he was suddenly isolated for most of his stay with no communication via app, text, or phone, despite us opting into all alerts. We only discovered this by viewing the cameras. We saw him once on the camera, in a play pen, alone. No staff interacting with him, no dogs, nothing. He was pacing the side of the pen clearly upset. Heartbreaking. At pickup I asked what was going on with our dog. The manager replied that there were no issues. I asked again why he was separated and got the same answer. I asked a third time and pointed to the monitor in the lobby and asked why he was isolated and stated that he was clearly upset (at this point he was alone in a play pen pacing, which was currently on the monitors in the lobby). She looked at her computer and told me it was because he's not neutered and over the age requirement since he was over 8 months. I was in disbelief, especially since he was in fact 7 months old. We had checked and double checked that this would not be an issue and were reassured it would not be. After telling me there wasn't an issue, she then tried to say they were unaware of his age when they made the reservation, another blatant lie. The manager claimed our dog was over 8 months old and said they had to follow the "7-month rule" (even though he was) or they could get in "big trouble". I said this appeared to be an internal policy since other facilities had difference age requirements, including one in Spanish Springs which was 12 months. The manager then proceeded to tell me that that facility uses cattle prods on the dogs in their care, so good luck taking our dog there...the unprofessional nature of this manager was astounding. At this point I asked for partial refund since daycare (included in the boarding fee) was not provided. The manager said she had to call the owner. She came back and said that the owner said because he was over 8 months old it was our fault and we signed a waver. I expressed my displeasure with that response, and she said she'd go call again. The manager never came back and instead sent the assistant manager to collect the fee. I asked where the discount was and she said that I wasn't paying for daycare just boarding...? While I was paying the assistant manager kept saying they didn't isolate our dog and took great care of him. Ironically, during this discussion another staff member walked in and interjected herself into the conversation and said that we received a phone call when they decided to separate our dog (yet another lie). The assistant manager looked at the staff member and told her to stop talking. I tried to inquire about this supposed phone call and our dog being 'separated' and the assistant manager told me to be the bigger person and just leave. The treatment our dog received was unacceptable. The staff are unprofessional and dishonest. I strongly recommend going anywhere else. I wish I had taken the other negative reviews more seriously.

    Professional Dog Mom - Learning Pet CPR and first aid!

    Professional Dog Mom

    (18 reviews)

    I will preface this by saying I have not actually used this service. I met these people at a dog…read moreevent. I was very impressed with them. Seemed like they would take great care of my dogs. I called later about boarding. They really push for you to just fill out a form. They will not give any kind of estimate. I understand that circumstances will vary, but a price range would be good. I had a contractor at my home once looking out my window and commenting "all you rich people up here." He way overcharged me and we aren't all rich. Not saying she would do this, I just like to be quoted a price range. She seems to take care of her employees and has a decent business plan. Costs to meet with them, as it should. Where she lost me was asking how long the dogs could be left alone. Well, several hours I suppose. She kinda beat around the bush then told me that all of her Nannys have full time careers. If I am working outside of the house for a full work day, I take my dogs to day care. An 8-9 hour work day and commute, leaves my dogs alone for at least 9-10 hours. How does the Nanny have time to exercise them? She also said that a Nanny can only work for one week. So, if you are gone for more than one week, you would have 2 nannies. Not a huge deal, but two different people in my home is a question mark. She ended the conversation with "fill out the online form and we will see if we have any nannies available." Didn't sound like she even wanted the business and seemed like she didn't have many nannies. I have 2 easy, older dogs, but they need daily exercise. I don't need someone with my dogs 24/7, but I would not leave them more than 6 hours at a time, so just being fed and having someone overnight, is not what I am looking for. That being said, if this works for others, they may be a great service.

    Please be aware of this establishment This is a horrible individual!!! I had a awful boarding…read moreexperience. My dog was mistreated. She left my dog alone for 12hrs In a kennel I saw the hole thing on camera. I couldn't do anything I was on vacation in different state. Had to cancel my plans and return home. Took Dogie to vet cost me $1200.000

    The Stone Dog Grooming Salon - Interior left side, where dogs can chill out before their bath

    The Stone Dog Grooming Salon

    (67 reviews)

    Northwest Reno

    I've been REALLY impressed with The Stone Dog. Nikki is is so sweet to interact with, and she takes…read moresuch good care of our dog, who's sometimes a little timid about getting a bath, making sure to let her get acclimated and not overwhelm her. And the cut and nail trim has come out picture perfect both times we've taken our dog there. We've had a lot of average and sometimes bad experiences with pet grooming, and The Stone Dog was the first place we tried after moving to Reno, and we could tell right away that this was the place for us (well, for our dog ). We find the pricing to be very reasonable, too, especially compared to some of the pricing we saw before in California. In addition, the interior of the shop, while a bit tight, is very clean, bright, and well-maintained. It's a cute place. They can get a little booked up since the work they do (and the high-quality) is very in demand, so be prepared to book a bit in advance, especially during bus seasons.

    Just love taking our dog here, who is very timid with "new" experiences. Given advance notice,…read moreNikki has been so kind about finding time slots that aren't overly busy so she can give Harper time to get comfortable. Hypoallergenic shampoo is an option, which is good for dogs and for owners with scent sensitivities like me. Harper always comes back looking fresh and clean, and she's relaxing a bit more about the whole experience as well. Lucky to have a cute local shop like this that we can walk to, and grab a bite at one of Mayberry Crossing's cafe/restaurants on the way back as well!

    Happy Tails - groomer - Updated May 2026

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