I have been eating at Shanghai since it opened 30 years ago. No matter how much time passes…read morebetween my visits the owners treat me as if I am their favorite customer in the restaurant. Over the past several years I have only ordered takeout and I am never disappointed. The food is always hot and fresh and prepared exactly as I ask. There is one dish I order with a modification and they haven't gotten it wrong in 30 years. The primary reason I keep returning is taste. I often find that Chinese restaurant food has an unusual taste that I do not like. The food at Shanghai does not have this taste. Taste, freshness, order accuracy, family atmosphere and friendliness has kept me coming back for 30 years.

While in town for the 2026 Bristol Rhythm and Roots Reunion we stopped in for a bite to eat and…read morelisten to some live festival music during a late afternoon thunderstorm. They had a large outdoor seating area set up just for the festival, but normally it isn't there. We went and sat down and on every table there was a QR code where you could order right from the table kind of similar to some of the restaurants I've been to in Chinatown in Philadelphia. We had started to order when a waitress came to try and take our order. I believe she was just family helping out so some of our message got lost in translation. She brought my drink and then some 10 minutes later brought besties's tea after we tracked her down. They had typical Chinese restaurant fair on the menu. The restaurant wasn't super busy when we got there. There weren't a lot of people seated outside. It appeared. They had only three people running food and taking orders. A fair amount of gas did show up after us and probably got their food. We had to track somebody down as there was some delay in them actually pulling our ticket to go make our food after we had ordered via the QR code of the table. This was a bit disappointing. I can only chalk it up to having inexperienced help during the festival. When ordering on the app, you can make modifications to just about any dish. Bestie did order something called ants on a log - it was a vermicelli rice noodle dish. Came out completely wrong without any of the extra she ordered. I ordered a simple chicken and broccoli. Chicken had an odd texture and Bestie's dish had chicken too and she thought it was a little odd as well. She did get a new order made when we saw her order was wrong. We brought it to one of the waiters's attention and they made her a fresh order and that came out very quickly. Which we did appreciate. We were served on paper plates, which I can only assume was for the festival. There was live music playing in the front room of the restaurant which could be heard throughout. It wasn't super loud so we could have a conversation. The food tasted OK. It wasn't anything to rave about. Prices were very reasonable.

Almost all of the options are good. It's difficult to choose a bad dish here…read more The beef dishes are good, as are the chicken, most of the seafood, appetizers and lo mein are all safe bets. Out of habit I go for General Tso Chicken or Mongolian Beef while my wife goes for a seafood or beef. Their lo mein and fried rice are always a great side or on their own. I have yet to have an awful dish, but I would really, really like to see a small expansion of the menu to include dan dan, Hong Kong or meifun dishes.

My wife and I didn't care for the food at China Sun. My wife chose not to finish her plate. We…read moreordered several items off the menu but the food didn't taste fresh. However, my kids liked their food. The woman who helped us box out to go order was very kind and friendly.

The bad, the pork egg roll was mushy. Probably from being out a while, but the vegetable roll was…read morecrisp. The hot and sour soup was not spicy enough for me, but I remedied that by adding some hot mustard. Was not a fan of the chicken on a stick that someone else suggested, but it could just be me. Also, I did not like the seafood salad. The good. Plenty to choose from! The food was hot and plentiful. Chicken, beef, pork, seafood, it's all there. Did not try the sushi. The restaurant is clean. The servers were attentive and nice. Kept my table cleared as needed. I also checked out the restroom. It was clean and well stocked. The floor was a little slick though that could be the floor tile. Go! Give them a try!!!

Overall a good restaurant. Plenty of food options to choose from. The only disappointment was that…read morethe wontons for the soup were dried out. We would return again. Busy restaurant with lots of customers.

This is one of my favorite restaurants, the food is amazing and is always fresh and the staff is…read moreamazing, prices are good and when I and my mom want Chinese food we'll order here or we'll come in and eat Yes the buffet isn't big, but it is delicious, the take out menu is great I always get pork lo mein and spring rolls, and it's always good Never cold or dry China wok will always be my number one restaurant

Its buffet included all the basics: soups, chicken, beef, pork, shrimp, egg rolls, and desserts…read more The wonton soup wasn't good - skins without much meat. But the fried wontons with cheese were good. Everything else was per normal. The service was attentive. All staff worked very hard. The prices were inexpensive - $11.95/pp. It's like McDonald's price for a meal yet you get much more food with much more variety. Frankly I wonder how they make a profit.

My fav Chinese place to go. Their food is always amazing and you get a lot more than ya think…read more Best one around hands down

I grew up eating here so it was a little disheartening when we ordered sesame chicken and it was…read moreprimarily gristle. However, their cream cheese wontons are still delicious, and I would go just for that in all honesty. This place is nostalgic and I do enjoy it, but not enough to frequent there.

Was looking for some takeout for the night with my boyfriend and decided this looked promising from…read morethe photos and other reviews. I am sooo glad we went! The staff was super friendly and thankful, the man at the register even gave me extra fortune cookies for free! Beware, the prices have changed from the past menu photos, however, I've included up to date pics of the menu. I got a small chicken lo mein and a krab ton wonton appetizer. For $5.50, I got 8 of the krab wontons and the $5.95 chicken lo mein filled my entire bowl (and stomach). Everything was delicious, I loved the lo mein and so did my boyfriend, he also loved his large chicken curry. The chicken curry came with a ton of chicken and my boyfriend, who is into weightlifting and on a bulk, couldn't finish the meal and now has a great protein rich meal for tomorrow! The krab wontons we're not the best I've ever had but they were still very very tasty and I would still recommend them. Overall, great establishment and I'm looking forward to trying their other meals!

This place is by no means a 5 star restaurant. I'm rating it five stars bc it is what it should be…read moreand as a local I'm often let down by a lot of the restaurants in banner elk (china house not being one of them). They are your average take out Chinese place but the food is good and the staff have great customer service! Highly recommend the sesame chicken and fried dumplings get it every time!

We had the fried dumplings, crab rangoon, the kung pao combo and the orange chicken combo. Both…read morecombo plates came with chicken fried rice and an egg roll. The highlights for us were the fried dumplings, crab rangoon and the orange chicken. The egg rolls were pretty good too. The fried dumplings were not like others I've had. I think they make them there. They tasted homemade. Would definitely order those again. Can we talk about the orange chicken?! Wow. It's not like every other orange chicken recipe. It's more of an orange peel chicken and it is freakin' delicious. If you love oranges...try this!! Orange chicken normally has orange zest in the recipe...the recipe here has little pieces of dehydrated orange peel in the sauce and it makes this dish special. It tastes super fresh. The sauce is on point. We'll try it again for sure. The drinks are bottled Coca Cola products. No ice or cups. Wasn't crazy about that...but that's just a personal preference thing. The chicken fried rice was a little plain...but it was still good. I paid the .35 extra and got the hot chili oil and added it to the rice. It wasn't too spicy and it added a little "oomph" to the rice. We left with lots of food leftover and we were super full.

Ordered take out over the phone for a birthday lunch, mind you I checked their website prior-to…read moreorder correctly on the phone as it was our first time here and just hoping to find a new chinese restaraunt near us. We originally ordered 3 spring rolls, a half order of crab rangoons(4), a full order of fried dumplings (8), and a chicken lo mein combination plate with fried rice all listed back to me on the phone all sounding correct. Our first problem was when my boyfriend arrived to pick it up it was $60, and was somehow completely ordered incorrect, in which he notified the woman at the register that there was a confusion, where she then rudley kept repeating the order she was charging us for. Which was 10 spring rolls, 4 orders of 8 each dumplings, the half order of crab rangoons, and the combination plate with the lo mein and fried rice. Coming out to $60!! My boyfriend stood firm that our order was incorrect, as we didnt need that much food as it would be 32 dumplings between 2 people for lunch and we were not really intending to spend $60 just on chinese takeout for lunch. We didnt even order an entree beyond the 1 order of a lo mein combination plate. But in return the lady at the register was very irritated, which I understand they prepared more than expected, but the whole situation was just really off and not a great experience especially for something so simple as a take out order that was repeated on the phone. But after she took back the other orders of dumplings, and we kept the spring rolls and still ended up paying around $38. I have not a clue what went wrong when ordering. We also thought the food was not the greatest. The dumplings were good as we love dumplings, but very similar to store bought and super cold. The fried rice was very bland. The lo mein had flavor but the chicken was strange and completely different than in the fried rice. The spring rolls were okay. The crab rangoons were good very similar to most chinese takeouts. But we will not be back, and hope others have a better experience than we did!

One of my local favorites! Food is always great and love the authentic menu! Several favorites, but…read morealways love chef's suggestions. Chao goes above and beyond for all of his patrons!

I noted that this place was listed as providing Szechuan style cuisine. On that front, I was…read moreimpressed with them. The tofu dish and cabbage I ordered had distinctive flavors, and it tasted like they used things like Sichuan peppercorn and cooking wine that I wasn't sure you'd see in Johnson City Tennessee. Both dishes were excellent on portion size and flavor. On the other hand, both oddly came with what seemed like egg fried rice; there was no option in the online ordering to ask for (or not ask for this). I felt a bit unwell after eating it, and when I ditched the rice and focused on the main dishes for leftovers, I felt better. I'm not 100% egg-free, but I avoid eggs and maybe they just don't do well for me, or maybe there was something else in there. Regardless, a lot of people have special dietary needs or allergies, and it's just odd to me that they wouldn't give you plain white rice like basically every other place, or at least ask. Online ordering did not let you actually pay online but they do take Amex in person. There was certainly some quality there, so I would consider coming to try them again.

Great food and service . Lunch buffet is reasonably priced and has lots of options . They are open…read moreevery day except Tuesday

The family that runs it has ran it for at least the last 10 years, and they're always so warm and…read morewelcoming. The music is loud enough to actually be heard, but not enough to make it hard to have a conversation. The food is almost always FRESH fresh, and they have my second favorite egg drop soup recipe I've ever had, but it's first place in ones I can get now. The prices are great especially when it's an all-you-can-eat. 100/10 even if I move areas, they're worth traveling back for!