Broken bathroom. No AC. Garbage food that's not even close to fresh. No customers other than us and…read moreit's for a reason. Sticky tables. Filthy dining room. I didn't think it possible but even the fortune cookies were bad.

The place is dirty, needs updating, the food was less than average, there were 2 kids (apparently…read morethe owner's children) playing at a nearby table telling each another to shut the "F" up. We haven't been back.

I have been eating at Shanghai since it opened 30 years ago. No matter how much time passes…read morebetween my visits the owners treat me as if I am their favorite customer in the restaurant. Over the past several years I have only ordered takeout and I am never disappointed. The food is always hot and fresh and prepared exactly as I ask. There is one dish I order with a modification and they haven't gotten it wrong in 30 years. The primary reason I keep returning is taste. I often find that Chinese restaurant food has an unusual taste that I do not like. The food at Shanghai does not have this taste. Taste, freshness, order accuracy, family atmosphere and friendliness has kept me coming back for 30 years.

While in town for the 2026 Bristol Rhythm and Roots Reunion we stopped in for a bite to eat and…read morelisten to some live festival music during a late afternoon thunderstorm. They had a large outdoor seating area set up just for the festival, but normally it isn't there. We went and sat down and on every table there was a QR code where you could order right from the table kind of similar to some of the restaurants I've been to in Chinatown in Philadelphia. We had started to order when a waitress came to try and take our order. I believe she was just family helping out so some of our message got lost in translation. She brought my drink and then some 10 minutes later brought besties's tea after we tracked her down. They had typical Chinese restaurant fair on the menu. The restaurant wasn't super busy when we got there. There weren't a lot of people seated outside. It appeared. They had only three people running food and taking orders. A fair amount of gas did show up after us and probably got their food. We had to track somebody down as there was some delay in them actually pulling our ticket to go make our food after we had ordered via the QR code of the table. This was a bit disappointing. I can only chalk it up to having inexperienced help during the festival. When ordering on the app, you can make modifications to just about any dish. Bestie did order something called ants on a log - it was a vermicelli rice noodle dish. Came out completely wrong without any of the extra she ordered. I ordered a simple chicken and broccoli. Chicken had an odd texture and Bestie's dish had chicken too and she thought it was a little odd as well. She did get a new order made when we saw her order was wrong. We brought it to one of the waiters's attention and they made her a fresh order and that came out very quickly. Which we did appreciate. We were served on paper plates, which I can only assume was for the festival. There was live music playing in the front room of the restaurant which could be heard throughout. It wasn't super loud so we could have a conversation. The food tasted OK. It wasn't anything to rave about. Prices were very reasonable.

This is our first time as we did carry out that we were passing through the area and staying for…read morethe night. Excellent ambience and appeared the restaurant. Does a great takeout. My Szechuan chicken was excellent as the chicken was tender and a very good taste to the sauce I'm sorry I don't recall what she had but I thought I had already posted once before, but I don't see it so I'm not sure what happened to it Service great turnaround time from placing my order in person to receiving it and going out the door If I lived in this area, it would certainly be one of my go to places for Chinese food

The atmosphere was really nice with a bunch of Chinese art and music surrounding my party, and the…read morefood was very flavorful with fair portions for the very cheap price. Our waiter was amazing and took good care of us, his name was Derek.

Huge letdown. The food was honestly terrible and completely flavorless. Everything tasted bland and…read morerushed, and nothing stood out in a good way. I felt very sick after eating here. Ironically, the only thing that was good were the fortune cookies. I was really hoping for a solid, comforting Chinese take-out spot, but this was a big disappointment and not worth going back for.

The food is wonderful and the portions will leave you more than satisfied! The chef is very…read morecharismatic and kind adding an excellent overall feel to your experience! highly recommend!!

This is a family run restaurant. Clean and simple. The $15 buffet is always fresh and offers plenty…read moreof choices. Bento Boxes are Popular as well. I eat here a couple times a week for lunch. The owner is always friendly and the service is fantastic.

I think this is the least authentic Thai food I have ever tasted. I had the red curry- which the…read moremenu indicated as spicy by the little red pepper icon. There was no spice, and not much coconut curry flavor. After taking one bite, I put it in a pan and added flavor- so not all lost. Also the sitr fried rice was weirdly puffy.

This place is by no means a 5 star restaurant. I'm rating it five stars bc it is what it should be…read moreand as a local I'm often let down by a lot of the restaurants in banner elk (china house not being one of them). They are your average take out Chinese place but the food is good and the staff have great customer service! Highly recommend the sesame chicken and fried dumplings get it every time!

Was looking for some takeout for the night with my boyfriend and decided this looked promising from…read morethe photos and other reviews. I am sooo glad we went! The staff was super friendly and thankful, the man at the register even gave me extra fortune cookies for free! Beware, the prices have changed from the past menu photos, however, I've included up to date pics of the menu. I got a small chicken lo mein and a krab ton wonton appetizer. For $5.50, I got 8 of the krab wontons and the $5.95 chicken lo mein filled my entire bowl (and stomach). Everything was delicious, I loved the lo mein and so did my boyfriend, he also loved his large chicken curry. The chicken curry came with a ton of chicken and my boyfriend, who is into weightlifting and on a bulk, couldn't finish the meal and now has a great protein rich meal for tomorrow! The krab wontons we're not the best I've ever had but they were still very very tasty and I would still recommend them. Overall, great establishment and I'm looking forward to trying their other meals!

First time coming here. Decent Saturday lunch crowd for a small town. Friendly staff. Plenty of…read moreseating as there was 10+ tables in old converted house turned into restaurant. Not much for scenery as there was old pictures and bland decor. I ordered the Japanese specialty hibachi chicken with zucchini. This meal came with cooked carrots, and fried rice. My wife got the sesame chicken with fried rice. This was good as it was made fresh to order, but the taste seemed a little off compared to other restaurants. We also got the egg drop soup and fried wontons. The half order of fried wontons came with five freshly fried wontons, menu said crab and cream cheese although I think it might've just been cream cheese only. We also got a bowl of egg drop soup. It was good, but could tell it had been microwaved to heat it up as it wasn't very fresh.

Food was horrible. It was so bad. My hogs wouldn't even eat it. Stay away Every item on the menu…read morewas marked up 50 Cent more than on the menu don't waste your money!!!

Welp gave it a try. Tried to be open minded, probably the worst edamame I've ever seen or tasted…read more Hibachi was below average at best. Maybe the Chinese is good but won't be back to try it.

We went on Christmas Day and service and food was great. Quick, good flavor, and good serviceread more

Not a fine dining establishment, but great for convenient and quick pick up for when you just have…read moreto have Chinese. Always good food and large portions that cover dinner and the next day's lunch.

The food is always freshly prepared and every item on the menu that I had tried has been delicious…read more And I tried a lot of the dishes. The service is excellent. I always call about 15 minutes ahead and I never have to wait. The food is ready and hot. I recommend as a pick up restaurant, but they do have a few tables if you want to dine in. This place is a standard go to for me when I want takeout.