I had the worst experience at this nail salon and will not be coming back…read more The lady who did my nails did a terrible job. The shape of my nails is uneven, and there was still nail polish left around my cuticles when she finished. It looked rushed and unprofessional. Then I went to get my toes done, and that experience was even worse. The man doing my pedicure was very rough and aggressive. Instead of simply asking me to move or lower my foot, he would just grab and pull it without saying anything. It made me feel very uncomfortable and unwelcome. When I got home, I realized my toes weren't done correctly. I tried calling the salon that same day, but no one answered. The next morning, I called as soon as they opened and explained the situation. Before even looking at my toes, the woman insisted that I had regular polish instead of gel. I knew for a fact I paid for gel because I remembered asking for it and paying the higher price. I asked if they could print my receipt, and I was told, "We don't give out receipts." I don't understand how a customer can't receive proof of what they paid for. When I went back to the salon, she told me it would cost an additional $30 to fix my toe because it would be considered a "color change." I refused because I wasn't paying extra to correct a mistake they made. She continued insisting it wasn't gel polish until she finally tried removing it herself and realized I had been telling the truth the entire time. Instead of apologizing, she became embarrassed and upset, then handed me off to another employee to fix my toes. I also asked who I could speak with to get a copy of my receipt. She rushed through giving me a phone number so fast that I could barely understand her, and I still never received a receipt. Overall, this was a very disappointing experience. The customer service was poor, they were unwilling to take responsibility for their mistakes, and their pricing seems inconsistent. They don't have prices clearly posted, and it feels like the cost changes depending on who is doing your service. I would not recommend this salon. If you decide to go, make sure you ask for the exact prices before your service begins and carefully inspect your nails and toes before you leave.

They are a small but cute little nail shop. Their prices are probably the lowest in town and the…read morecouple is cute. They do nails very well and listen to what the client wants. I do recommend them. If I want something fancier or something for an event I might go elsewhere but I've never waited for more than 5 minutes and they do have excellent service

Hello again ladies. After my too long absence, I am so happy to be coming here again. Was there a…read morecouple of months ago for a pedicure. I always spring for the lemongrass on when I can because it's sublime. That's what I did that time and it was just as I remembered. Jenny did my pedicure today. Just as lovely as I remembered her. Amy...Amy is just the best. I developed an allergy to one of the ingredients that are in the dip nails that I'd been doing for years. Gotta love a random adult onset allergy. Anyway, today I asked Amy about the gel builder. That's what my sister does now. I asked if I could pay a little money to have her do it on one finger so I could see if I would have an allergic reaction and she did. It's many hours later and I'm good as gold so far. She said give it 2 week but honestly? I do not want to wait that long I'll be good and wait, I guess. I love that the techs know my name, they ask about my family or updates on things we talked about last time and in addition to being lovely people, they do incredible work. Literal artists in my opinion. Love that there aren't TVs in there. It is so relaxing. I did t do anything fancy with my pedicure today but it looks so great. Can't wait to have Amy or Jenny do my fingernails!!

Another glorious experience at Q Spa! I saw Jenny for gel builder nails & pomegranate pedi with gel…read morepolish! We changed the shape of my nails this time & had to replace a broken one. She absolutely nailed it. You cannot even tell which one is the fake nail & the shape transition is so good! I hadn't tried this particular pedi before and it did not disappoint! The smell was wonderful and it included hot stones, paraffin and a massage! We did a design on my toes and it's so beautiful! Thank you for another wonderful experience! I'm looking forward to my next appointment!

Friendly staff and great options! First time here and I tried the jelly pedicure, definitely…read morerecommend!

this place is always amazing, i always leave happy and very satisfied with my nails. the first time…read morei had tyler, amazing, this time i had jennie. They are both very talented nail artists and can do anything ive asked them to. i live about 20 minutes away from this place and i think the drive is worth it every time. they are very affordable and sweet people i definitely recommend. Thank you Jennie!!

Serenity Nails is great! I got the gel color changed on my toes, had my acrylic nails removed, and…read moregot dip on my natural nails. It was only $65 total! I paid cash because it's cheaper, and I honestly thought it was going to be more than that lol. One of my nails cracked a couple days later, so I went back to get it fixed and they did it free of charge!

Lisa and her team is amazing! Great customer service, skill and technique is definitely on point,…read moreit's clean in there, and she takes her time.

This place is sheer perfection. The management knows my name and my service preferences by heart…read more(dip nails & a signature pedicure.) I am greeted by name every time I walk in the door. I've been a customer since they opened and have NEVER had a bad experience. The decor is adorable, the cleanliness is unmatched anywhere, and their work is exemplary. I've received many compliments on my nails from both friends and perfect strangers. If you're looking for a new salon, don't hesitate to give Rosé Nail Bar a try.

I really hate to do this, but after almost a year and a half of coming here I have had to stop…read more The last three dip manicures I had done here either cracked or came off super early. Each of the last three manicures I had included no cuticle prep. They just filed the nail plate down, put on the dehydrator, and did the dip. My actual nails were completely ruined in the process. I have strong nails that I take care of, but after the last few manicures I was left with extremely thin, weak nails. I actually had to take SIX WEEKS off of having anything on my nails so that I could grow them back out. That's how bad of shape my nails were left in. My biggest complaint is that, after coming here for over a year regularly, Jimmy didn't even know my name. He stamped my final punch card entry and it seemed like he had this moment of realization that he had no idea what my name is. Not going to lie - it stung! I got my bridal nails done here! I brought my friends here! I told my patients about this place (I'm a chiropractor - people look at my hands constantly)! And the guy I talk to every visit didn't even know my name. HA!

i see why. the price is great but the service and experience lacked. the fastest pedi i ever had…read moreand i got the super deluxe. the wait was an hour then pedi complete in 20 minutes.

Service is excellent and friendly. Lee does a great job. Was having problems with nails chipping…read moreand breaking at place was going to. After talking with Lee when went the first time no more problems.

They did an amazing job on our nails!! Purple ones are dip nails and the pink and blue ones are…read moreacrylic. We will be going back!!

I've been going here for years! The owners are super sweet and personable! They have a really wide…read moreselection of colors and they always do so amazing with my nails!

Beautiful salon very clean, organized and the staff are all very welcoming and kind. I got polygel…read moreextensions, almond shaped, nude matte. Love them they look so natural and feel natural.

I've found my nail salon for LIFE! Go see Karina & she will make you feel gorgeous! Hands down, my…read morebest sets EVER.

They were fast, reasonably priced and did a great job! We will be going back again. Highly…read morerecommend!

I was a regular customer here for 4 years and saw Mai every four weeks. I tipped around 30%, showed…read moreup on time, and had relatively few problems over the years. Unfortunately, my experience changed significantly over the last few months. After I came in with several broken nails, including one that had ripped off, I raised concerns because this was very unusual compared with my previous years of service. My nails were redone, but from that point forward how I was treated changed dramatically. Without warning, my phone number was blocked at the salon for two months. I raised the issue with Susie, the manager. At first I was told there was no block and that the problem might be with my phone. Eventually, another employee acknowledged on 10/3/26 that my number had been placed on a block list and said it had been done accidentally. During this same period, I found Susie's interactions with me increasingly short, dismissive, and at times openly rude. On one visit she raised her voice at me when I declined to soak my hands in a bowl of acetone. For years, Mai had removed my dip by individually wrapping my nails, which was a method I preferred and had consistently received. Suddenly, I was being told I needed to use a different removal method because they were short on time. On my final visit, I decided I was done with dip altogether and had my nails cut down and painted with regular polish. The manicure was completed in less than 45 minutes, and unfortunately the finished polish was visibly uneven and lumpy. What made the entire situation more frustrating was that while I was sitting there, another longtime customer named Suzy came in complaining that her nails had broken and that she was unhappy with the color and length and wanted Mai to correct them. That stood out to me because I had been treated as though my own concerns about broken nails were unreasonable, even though I had experienced very few issues in four years. At checkout, Susie told that Mai no longer wanted to service me. By that point, I had already decided that I would not be returning. I paid for my manicure and left. What disappoints me most is not that the business relationship ended. Businesses and customers can part ways. It is the way it was handled after four years of consistent patronage: the unexplained phone block, denial before the block was eventually acknowledged, repeated unpleasant interactions with management, changes in how my appointments were handled, and ultimately being told at checkout that my longtime technician would no longer service me. I'm moving on to another salon and won't be returning. I'm sharing this because longtime customers should know that if a service problem arises, my experience was that accountability and communication became very difficult very quickly. Below are videos of my attempts to speak with Susie and her responses.

What a fun birthday experience!!! My pedicure was one of the…read morebest I've ever had!!!!! Kim and her daughter sang "HAPPY BIRTHDAY!" To us and surprised us with pretty decorations for our birthday! We will be back!!!

I will start with saying the lady was really nice…read more My daughter & I went here 2/23/19, took 4 hours for 2 dipped sets and 2 pedicures. My daughters dipped nails had dips in every finger & not shaped as requested. My dipped nails came off after 10 DAYS! Normally dipped nails last 3-4 weeks! Regular tips last me 3 weeks! Basically a waste of time and money.