Best Salon in the area! Every time I have come here to get any service it has consistently been a…read moregood experience. The owner should be so proud to say all her nail techs are excellent. Here is a pic of my vacation nails by Judy. I went to a different location (live in DC) and they totally botched my nails . She took them off and suggested a new color and I am now obsessed! They are also very nice, don't rush you, and very CLEAN! Packed pedicure sets, and lined foot spas. You have to wear a mask to go inside regardless of the updated mask guidelines. I will be coming back!

I absolutely love this place! 1. It's so adorable inside! 2. It's clean 3. They are friendly and…read moreprofessional and 4. I LOVE MY NAIL TECH THERE! Natalie is great! She actually listens to what I like and want. She is also extremely talented. Definitely try this place if you are looking for a nail salon that checks all the boxes!

Most relaxing nail appointment I've ever had! I did not once feel the stressful -get in & get out-…read morehustle that I've always experienced at nail salons. This place was beautiful, calm, clean, and super friendly. Ken did exactly what I asked for, and the other staff all seemed just as great. I will definitely be back!

I was a customer for about 5 months. No problem with dip powder until I decided to try the gel set…read morecalled "Tiana Collection" As Ken started the set, I noticed a burning sensation after the 2nd nail was done. I let him know it was burning and suggested he lower the UV light that he used to set the gel. He mentioned that the light only had 1 setting and that he couldn't change it. As he continued, I suggested to move the heated UV lamp further away from my nail bed as the temperature and position he had it in was burning my nail bed. I mentioned this as a reminder several times. When I got home that evening, I had to take Tylenol and add ice to my nails to sooth the burning sensation. At this point, I was concerned because the burning radiated from my fingers up my arms. Went the at shop opened, I contacted Ken to let him know what happened. He had me come in to remove the gel. I also asked for compensation, at least a percentage of my money back or have him do dip set later. Jennifer told me they took the gel set off, and took time doing my nails, so there was no compensation or refund of any kind. I suggested to file an insurance claim as this was an injury due to a product they provided. She told me insurance will not pay for it and she didn't see whether I deserved a refund. I have never experienced this sort of hospitality or service at any nail salon. I came here as a referral from a coworker. While still getting familiar with this area, I thought this place would offer great service. If you are thinking of getting nails done at here, be aware because it's not about customer service it's more about money for them. I always wondered why fee for services changed often when I got the same thing each time. Hidden fees no consideration for how they treat their customers. Deluxe pedi and gel with 2 horrible nail designs totaled - $145 and still burning from lamp. Go someplace else. UPDATE: Several hours later, Jennifer, the owner, left me a voicemail asking me to call her back. I returned the call believing she might offer an apology, discount, or some form of resolution. Instead, the conversation focused on my review and why I had posted it. She reiterated that because I chose the service, I was not entitled to any compensation. When I suggested continuing the discussion after she finished with her customer, she declined and continued explaining why she would not provide a refund, discount, or credit. This entire experience was disappointing. Mistakes and adverse reactions can happen, but what stood out to me was being told, "I'm not going to argue with you," when I was simply expressing surprise and concern about what had happened. I was not arguing at all, and the comment felt dismissive. I was left wondering whether I was being treated differently, possibly because I am an African American woman. Regardless of the reason, I did not feel heard or respected during the conversation. Reactions can happen, but how a business responds to a customer who has been injured or harmed by a service says a lot about its values. Unfortunately, I felt dismissed, blamed, and left without any Potential customers should be aware of my experience and make their own informed decision. Wow

Today I took my elderly mother in law for a manicure and pedicure to help her spirits. I found this…read morenail salon on Yelp and decided to try it. From the moment Johnny greeted my mother-in-law, I knew we'd made a good decision. He was gentle, kind, and patient. This was her first pedicure, if you can believe it! Johnny was amazing. Helen did my pedicure at the same time, and she was kind and very professional. Both of them made our experience a pleasure!

Yelp has done it again! I was in desperate need of a gel mani and regular pedicure, is I had just…read morecome back from of sports vacation that's pretty hard on nails. Jimmy and Lisa did my pedicure and manicure, respectively, and I that's both for how well did basic hand and foot care are, separate from product application. Everything was top notch! I have found my new local nail place!

Becky is amazing! She alway gets it right! Today she made this snow flake for my "winter nails "…read moreand it's perfect! Good prices and it's also clean!

I stumbled upon this place when I was coming from my usual spot in Gambrill's that was under new…read moremanagement. I came here sat about 15mins before Jenny could take me. And all I can say is a year later I'm still coming here to see Jenny. She sets her own schedule and knows what you want with little input. She made my nails look more realistic, not thick like before. I can't believe I was paying for that work. I love it here... staff is friendly the place is clean and you get what you ask for at least from Jenny. This shopping center and the stores in it have been here for years. I'm glad I stumbled in here when I did.

Holly is THE BEST!! She does the absolute perfect dip nails I've ever had! The shop is very clean…read moreand everyone is so nice! I give this nail salon a 5 star rating!!

Amazing customer service and my nails look great!!! Everyone was really nice and accommodating…read more They did exactly what I asked for my nails and the foot massage with the pedicure was outstanding! Will definitely be going back!

Clean, friendly place. Not the fanciest place in the area but always get a perfect dip manicure and…read morefor a reasonable price.

Family-owned and they treat you like family. My friend had the $30 callus removal pedi, while I…read moreopted for the basic at $25. Let me tell you, I've had lesser quality treatment at twice the price! The entire experience was just wonderful. Lien was gentle but thorough, and her massage was the perfect pressure and longer than I'd expect for a basic pedi. I will be a regular customer from now on! HEADS UP! The exterior of the business no longer says "Nail and Tan Center", so I thought I was in the wrong place!

I had a great experience at Lillian's Nails! Very comfortable environment and clean space. Love…read moremy mani pedi! So happy to have found this Black owned nail salon!

My nail tech was an older Asian lady. I came into this place last minute because my friend was…read moreNextdoor getting her hair done. let me start with the good before I get into the bad. my nail tech was very sweet, and willing to try different colors to allow me to see what it'd look like. i showed her a picture of what I wanted which was a French tip almond shape. she cut them too short the first time, and she soaked them off and started all over. which I appreciated. she was very sweet, and took criticism well. here's where my issues come in: as she was applying the acrylic, each finger nail burned SO BAD. I held it together and didn't say anything because I assumed it was from her soaking my nails, but when she got to the hand she didn't soak, it still hurt and that's when I realized it wasn't the soak. it hurt me soooooooo bad. but I held it in because I just needed my nails done. Even today the next day, each and every one of my nails hurt. I'm scared I will get contact dermatitis. After now reading other reviews, I notice in the pictures, that same hand that did my nails. And it looks like she's been there for years, so honestly in my opinion, if I were the owner, I'd fire her and help/hire a new nail tech graduate. They'd probably do better, and yall would probably have less bad reviews. The owner Lillian was very nice and had a calming aura. And I wish the best for her! If I were her I'd look into new hires, because for a black business owner, I want better for her shop.... Back to the review: She shaped my nails so horribly. they were uneven, the French tip itself was terrible, I could've done a better job if I did them myself ( which I have before).she left polish on the sides of my nails, the acrylic also was all over my fingers, and as well as my cuticles. I literally went home and took out my nail file to shape them evenly and more precise. I don't know if it's because I do my own nails sometimes, but I'm very precise on the shape and details. which I feel like what I asked for was very simple. she kept asking me what color I want for my base or for the chrome powder. but I just feel like that's her job to do. I guess I can appreciate it because then I can have exactly what I ask for. but I feel like that's the whole point of the picture. I also had to take the nail file myself and shape one of my nails because she ignored the fact that it was very uneven. which honestly I don't mind, and it wasn't a big deal; but at the end of the day I feel like I shouldn't have to do that. they also allowed a customer to walk in 45 minutes past their closing time and asked for a pedicure. cool, but the other nail tech asked her if that was fine with her, and she said yes, and after that everything seemed rushed. I felt like she started rushing to finish my nails. i go through phases where I do my own nails, and sometimes I go through phases where I prefer to just pay for the convenience of someone else doing them because it obviously takes longer when I do them on myself. I don't know, it just gave that she was maybe new to doing nails, because they looked how I used to do them when I first started. I understand it's a business and they need their money, but for an almond shaped French tip being $100 when they looked worse than I would've done, I was disappointed. by the time I was done and ready to pay, I honestly just shut up and paid the money and left because i had already been there much longer than I expected and was ready to do. and I also knew the chances of me going back there are probably 0%.I may have another instance where I go with my friend to get her hair done and I need my nails done close by again, but I'll probably just go to the nail shop across the street. Overall, everybody was very nice, and I probably could have spoken up and they would've taken it well, but like I said I was ready to just leave. but everyone that I interacted with was very nice to ME. although I will say, there were two nail techs who were talking poorly about a customer who had just left loud enough for everyone to hear which I thought was terrible customer service. I work in hospitality, and its fine to have those conversations with coworkers in private, but very unprofessional to do it infront of other guests. I could sense that the nail techs aside from the lady who did mine had their familiar regulars, so they probably do much better work, and have better rapport. but as a first timer, I was disappointed. so im just taking the time to write this for the owner/manager to simply be reminded to be mindful of the environment, and potentially give my nail tech some more practice. do I recommend? not personally. like I said, the other nail techs may do a better job than what I received so I won't speak on the whole staff. but the bad mouthing a customer after she left infront of everyone should probably be discussed and avoided.

Just like any other nail salon nothing fancy. Very spacious up front, like a lot of wasted floor…read morespace. Tucked in a mini shopping plaza with a Dunkin' Donuts, 7Eleven, and a really good Mexican restaurant which is one reason I go here when I'm in the area. Shyla does great designs I got my nails dipped which was supposed to last longer and be better for your nails. Well less than a week later my nails were chipped and coming off. No pics of the salon

Absolutely love this salon!!!! I got a gel-x full set from here, and it was done to perfection! I…read morehave tried several different salons in the Crofton area, and the level of service and attention to detail on my nails is top tier.