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    Hanson Kia

    2.3 (59 reviews)
    Open 8:00 am - 8:00 pm

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    Their customer service is always above and beyond. Inconsistent loaner policy though.

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    A great place to Buy a car. Our family has bought multiple vehicles from here. Always a great experience.

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    Page 1 of 2

    Ask the Community - Hanson Kia

    Review Highlights - Hanson Kia

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    Olympia Mazda - Delivery day

    Olympia Mazda

    (91 reviews)

    Outstanding service for the win!…read more Let's take a moment to start with the fact that I generally loathe buying a car... until Olympia Mazda. Before purchasing from them, if there was a skip button for the part where you find the car to the part where you are driving it home, I would have clicked it. This is now my 2nd purchase at Olympia Mazda and I could not have been happier! Greg Warren is and will remain my go to, always! He embodies what you hope to get for a car salesman. I was indecisive, had a million questions, test drove what felt like every CX90 and CX70 on the lot and he was patient, kind, and incredibly knowledgeable!! This trip I traded my CX5 in for the CX70 as I wanted something bigger and he, and everyone else who assisted with my sale were amazing! For the record, while I adore Greg's service, it doesn't stop with him. This dealership always goes above and beyond to make sure I'm happy. Whether it's my scheduled services or an actual purchase, they are the best!!!!

    I am writing regarding a truck I purchased from Olympia Mazda that has since required significant…read morerepairs due to major issues that were not disclosed at the time of sale. Shortly after purchasing the vehicle, I began experiencing serious mechanical problems. In fact, the check engine light came on during my drive home from the dealership. Since then, I have had to complete extensive repairs totaling approximately $10,000. After inspecting the vehicle, my mechanic indicated that the nature of these issues strongly suggests they were present prior to the sale and would have been difficult to overlook. Since the purchase, I have made multiple attempts to contact a manager to discuss these concerns. Each time, I was told the manager was unavailable -- either in a meeting, on a call, or assisting another customer -- and unfortunately, my calls were never returned. This lack of follow-up has been very frustrating, especially given the seriousness of the situation. At the time of purchase, I relied on the expectation that the vehicle had been properly inspected and that any known material issues would have been disclosed. Based on what has occurred, that expectation was not met.

    Capitol City Honda - Interior of the Salesman's cubicle

    Capitol City Honda

    (186 reviews)

    We had another fantastic experience with Capitol City Honda, this time with their service…read moredepartment. We had a tow package installed on our new Honda Pilot that we purchased from them just a few days earlier, and Troy made the whole process incredibly easy. Dropping the vehicle off was a breeze. Troy was friendly, organized, and made sure everything was clearly set up for the install. When we came back to pick it up, he took the time to walk us through the work that was done and showed us exactly where they secured the accessories and optional wiring harness. I really appreciated him taking those extra couple minutes so we knew exactly what we were looking at. The install itself looks perfect, just like it came straight from the factory. No shortcuts, clean work, and everything tucked away exactly how it should be. We're honestly so elated with this vehicle, and every interaction we've had with Capitol City Honda, from the purchase to the service department, has been great. The whole team makes you feel welcomed every time you walk in, which isn't something you find everywhere. Huge thanks to Troy and the service team. If you're buying or servicing a vehicle, I highly recommend Capitol City Honda. Great people, great service, and they clearly take pride in their work.

    Our family has purchased at least 6 vehicles from Capitol City Honda over the past 26 years. Honda…read moremakes a quality vehicle that if you take care of, will last a long time and has great resell value. We bought a 25 Pilot and a 26 CRV from them over the past 8 months and we are very happy with both vehicles so far. Greg was our salesperson and he was great. No nonsense, fair, friendly, and informative. The process both times was straight forward and as quick as can be. I appreciated the low interest rates and financing through Honda instead of my loan having to go through an unknown credit union or bank somewhere. What I really appreciate is that the finance person didn't use high pressure tactics to sell us extended warranties and was still kind after we said no. They also took care of transferring personalized plates to my new vehicle which I appreciated. The price to get vehicles fixed here are reallllly high, which seems to the be the case at any dealership but overall, I really like Honda and trust them to take care of me and my vehicles. They have great customer service and that is why I keep coming back.

    Hanson Subaru - This is me Cheryl Root, with my new Subaru, color is Horizon Blue.

    Hanson Subaru

    (181 reviews)

    Brandon in sales is phenomenal to work with! From the first point of contact, he was incredibly…read morepersonable, caring, knowledgeable and went above and beyond. He took the time to rework estimates, negotiate costs, provide all the information I needed and make every accommodation possible. He sent me a personal video of the car I was interested in, responded to my messages even on his days off, was willing to arrange transport from over 30 miles away, and stayed multiple hours past closing. Brandon didn't just stay late to complete the sale, but made sure I had everything I needed at every step and even helped set up my phone after locking up and made sure I drove away happy and safe. He showed a genuine interest and care for my needs; I truly felt like more than just another sale, which was beyond pleasant. I had been without a car since November and actively in the market since January with many unfavorable experiences with various dealerships, which was surprising since I was only looking at Subaru. Brandon is the epitome of what I expect from Subaru and truly represents the company's values of being client-centered, showing love and respect to all, and providing enjoyment and peace of mind. I live my life in a way that is deeply rooted in my values and ethics, which is why I have been so passionate about- and loyal to- Subaru for many years now; it's definitely a company I can stand with. Thanks to Brandon, the choice on which Subaru dealership to take my business to was made easy, even before meeting in-person. He is the reason I went to a dealership 36 miles away, rather than the one I have just 6 miles away from home. I truly cannot recommend Brandon enough! I'd also like to note that overall, Olympia Subaru is by far the best Subaru dealership I've had the pleasure of working with, and I've been to quite a few between CA, OR and WA. Everyone was so friendly and helpful with all the good vibes! I got such a kick out of Jesse in finance, such a great sense of humor and actually made the paperwork portion quite fun and as stress-free as humanly possible! If I am ever in the market for another car, I will definitely be returning to Olympia Subaru again-and-again!

    Bought a car from Julien and had a nice experience. He was friendly and helpful and not pushy at…read moreall. This is a classic car buying experience, be prepared to work the deal....

    Rainier Dodge

    Rainier Dodge

    (88 reviews)

    DayMare (not Nightmare) at Rainer Dodge in Olympia…read more Vinny the Salesman was terrible. We had a 1pm appointment to test drive a car on 08/02/2025. When we arrived, our test drive car was not waiting for us in front of the showroom. We had to walk 3-5 minutes to the back of the lot. I did ask, "Is this an episode of "Buried in the Backyard?" He didn't laugh. We have 48 cubit feet of storage in our Pathfinder. So we kept asking about cargo space. Vinny kept asking. "What do you need to haul around?" Like it was it was any of his business! We asked for cargo room measurements ( for cubic feet), they gave height and width (square feet). Dummies! We looked at the car and then Vinny drove the car in reverse half-way to front of the Showroom building We were NOT invited into the Showroom. So we "let ourselves in" We drove the vehicle and came back. My trade-in had a bad gear shifter. They deducted $4500 from my $5K trade-in value and offered us $500 ... Then Vinny was rude and disrespectful to my wife. We are a middle-class power couple. So Vinny took my "deets" and was going to process the money side of the deal. My Wife checked Vinny and offered her "deets" (we make $XXX ,000 + together) They came back with paltry offer. They asked no questions about past maintenance ( i rebuild the transmission last Summer for $9000 and it was $1300 to fix the shifter this summer ). A real waste of time. Stay away from Rainier Dodge and Stay Away from Vinny. He doesn't know how to treat customers.

    Loved my experience buying a vehicle here! I was greeted respectfully but not overwhelmed. I feel…read morethey are honest and make the experience as easy as it can be. I usually loathe going to warranty/finance after buying a vehicle but Efren made it fun and explained things in terms I understood! They have more than just Dodge cars, check 'em out!

    Titus-Will Hyundai - Our new truck. They went above and beyond and to top it off, quickest auto sale ever made.

    Titus-Will Hyundai

    (105 reviews)

    Service center does a great job. Courteous staff…read more Takes a month or longer to get an appointment. Easier to book online than over the phone. Waiting area in the dealership for service

    We took our daughter In-Laws 2012 Hyundai Sonata in because it was in Limp mode. It had done it…read morepreviously 2 weeks before. After an Oil change by our local mechanic the code cleared and we that it was done. Not to long after it did it again while she was trying to get our Special Needs Grandchild to Marybridge Childrens clinic in Tacoma for an outpatient procedure. She limped it back to town. We gave her our Subaru to use. Mechanic cleared the code so we could hopefully get it to the dealer. Once we got there; we were told by a Service Writer that with code cleared they can't do anything and is charging a $150.00 to drive it around until the code popped back in. They can use the DTC to find codes that have been cleared. We told them the code P1326 was found and wrote it down for them. We are contacting the BBB and writing to Corporate. The exact thing happened with code P1326 with our daughters car a year ago. They fixed the issue...but it came back, so a new engine put in. Not saying the Sonata needs a new engine ; but there is a massive recall for this specific problem. There is no reason to drive the car, waste the gas when they can find the info with that DTC scan. We also noticed after the code was pulled the total miles on the car jumped by 5,000 miles. We know because of a recent oil change. Next one was due at 171,000 miles. Car is still at the dealer. We refused to try and drive it back 30 miles where it would just sit; it can't be trusted.

    Hanson Kia - car_dealers - Updated May 2026

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