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East Providence, RI

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13 years ago

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Stronghouse

Stronghouse

(48 reviews)

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

Krystal Glass & Door - Herculite door system

Krystal Glass & Door

(16 reviews)

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

Window Nation Boston

Window Nation Boston

(39 reviews)

First off kudos to their Salesman who talks a big talk about how they are great and everyone else…read moresucks. They will say they are the best in quality of the window, installing the window and customer service. So far 1 out of 3 applies. First let's talk the Salesman, they are pushy. Always playing the "sign today and you get this deal" which is complete hogwash. If you say no repeatedly they will keep lowering their prices so that initial price is way too high, this company brags about being so profitiable so they won't lose a dime on those reduced costs. Next comes the guy who measures your windows, easy to do so no complains there. Now comes the fun part, the installation crew. We had 11 windows ordered and only 2 man crew shows up, kinda weird because I had another company show up with 4 guys for 4 windows. Anyway, they show up and before they make sure they have the correct windows, they are ripping out the old windows. Notice how I mentioned they didn't ensure the windows they came are the correct ones? Well they arrived with 7 wrong windows. They had already ripped out the old ones before they realized they came with the wrong ones. To top it off, I could barely understand the guy telling me they are the wrong windows. I'm sorry but if your English is bad, then why are you working in a job where you are going to interact with customers? Once they realized the error we had to call customer service, weird because why didn't the installers call the company? After some back and forth with customer service, they put in another order to "rush" the correct windows to us. Installers put back the old windows and sealed them (poorly and the fact that the salesman talked big about their kind of sealent for their windows). Now we have the old windows which we cannot open and it is January so my heating bill will probably be more than what it usually is. As for the 4 windows that were correct, I just noticed one doesn't lock properly. You have to jimmy it to get it to lock properly because O noticed there was some fog spots in that window (Salesman talked big about how their windows are top quality, no outside gets in and installed correctly). AS of now we are waiting on the 7 windows they owe us and hopefully someone can take a look at the window that wasn't installed 100% correclty. I should note that some debris was still on our lawn (screws, springs, vinyly pieces, etc.) so it's a good thing I found them before I ruin my lawn mower blade. I also found a piece of the old window track on our garage roof, how did it get up there? Overall I would avoid Window Nation, they talk a big talk with not much to back it up. Maybe it was just my experience but after seeing much of the other reviews, I am not alone. Also, the salesman said he would stop by during the installation, that didn't happen.

Unfortunately, I had these people replace $60K worth of windows in my house a couple of months ago…read more The problem is that the "customer service" ends the second that your check clears. One of the things that I was promised was a $100 restaurant gift card. That should have been easy enough to get to me, but it has now been 2 months and I have spoken to Window Nation 5 times about the fact that it has not been received and THEY COULD NOT CARE LESS. I spoke to the salesperson, John Pitro, about the issue 3 times and I STILL HAVE NOTHING TO SHOW FOR IT. Spend your money elsewhere. Don't pay for things that you never get.

Quality Window & Door - New windows installed Weymouth ma 02189

Quality Window & Door

(53 reviews)

Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

HandyOne - painters - Updated October 2026

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