It's weird that there are bad reviews about this place. I've been coming for several years and…read morehave nothing bad to say about it. They have recently expanded but they have always had a great selection for all species, friendly staff and good prices. I'll continue shopping here and highly recommend it to everyone.

I go there a few times a year. They have the best variety of quality dog food. They also have…read morefolks that are extremely knowledgeable that can answer any question that you may have. Two thumbs up from me.

I like shopping at this store. It's a smaller store with a good selection of pretty much…read moreeverything: animals/pets, supplies, food, treats, toys etc. My only complaint is when I tried to return an item that I had just purchased days earlier. I paid cash, but had misplaced/lost my receipt at home. The employees refused to refund or give store credit for the unused, unopened (non food) item, even though their website clearly states they accept returns without a receipt for an in-store credit. I even called another of their stores far from me to verify their policy, which I was told I was correct. My store still refused to accept the return. Unacceptable.

This is my local pet store and it has a good variety of food/treats/toys/etc. I'm a cat person for…read morereference. They also have reward systems so you get discounts the more you shop there.

They do have a variety of salt water fish only. We walked in kind of thinking we would see a…read morevariety of fish including fresh and salt Water.. if you already have a tank set up this is a place to go.

Decided to pay this store a visit during my stay in Ft Worth for the Total Eclipse and I have to…read moresay Frank's tanks has a nice selection of products and livestock. Also The Owner Frank is very friendly and knowledgeable. Definitely reccomend anyone in the hobby to pay a visit for their needs.

My mother's dog started to have a cough as of recent so I decided to do a quick stop at Petco. I…read morecame to this location since the Grand Prairie location was out of a lot of allergy medication. Immediately when I walked into this location I was greeted by both of the employees. They made it known that they were there to help service their customers right away. I explained to the employee (Ricky) that's the name on the receipt my current situation about what was happening with my mom's dog Carter. I was thinking it could have been allergies. He told me what products he would use and suggested what he has used on his animals in the past. He listened to my concerns and gave me options right away. Even the lady at the counter gave her suggestions on what could have caused the coughing. I genuinely loved how they were concerned as if it was their animal as well. Hopefully these items do the trick! Thank you so much! Definitely a location I would recommend!

Won't shop anywhere else for my pet needs! This store has the BEST customer service from all of…read moreits associates! I found a stray cat and she had 7 two week old kittens. I was really stressed about what to do with them but could not just have them out there so I took them in. The next day I went to this Petco location and was warmly greeted by a gentleman who happened to be the general manager of this store. He not only helped me pick out exactly what I needed, he directed me to the best food for the mom that was still affordable and he gave me advice on what to do to care for them and more. He helped me find a collar that was on clearance for the mom cat... he didn't just try to make money off of me, he genuinely cared to help me! I have been back to this store a few times since then and he is always so kind, supportive and helpful! Neely was a warm ray of light and the blessing I needed in a stressful situation that I felt lost in. Neely, you are so much more than just the GM of this store, you are an incredible human being and an angel on earth!

Amazing fish supplies! Kaydence was so helpful and awesome. Will be back soon! And may buy a…read moremembership next time

I'm very disappointed with my experience. The manager refused to sell us a pet based solely on…read morehearsay from another customer. He told us, "So unfortunately I have to decline this service because a customer told me you were going to release the mice into the wild." No one asked us for clarification or gave us an opportunity to explain. Making decisions based on an unverified accusation felt unfair and unprofessional.

Run from this location. I requested THREE times over 2…read moreweeks for a sales rep to call me. They do not have a rep at the location. I bought a Polaris for the same price with more features. Poor customer service.

Their service is really bad, they don't live up to their advertised specials and make up, what ever…read morethey want to about their ad. They won't give you a call back.I have been waiting for six day's. Over all I won't be buying another john deere product again, if this is how they treat their customer's!

I've heard about Petland but never had a need to checked it out--until today. On my way to 75% Off…read moreBooks (priorities, right?), I parked in front of Petland. I have to admit, the lure is mesmerizing when you see those adorable cute puppy faces!! The place was very busy with potential puppy parents, and the salespeople were extremely respective (not aggressive). If you approached a sales person, they were pleasant, maybe offer you to hold a puppy (in a contained safe area) and if you seemed interested they would explain the purchasing process and the benefits of buying a pup from Petland. I was able to see each dog eye to eye through glass, it was a wonderful experience (see my pics). Now, let's be honest: Petland is a sensitive topic. Their reputation is...well, let's call it "controversial." They're known for being pricey because they sell purebred puppies, which naturally cost more than the mixed-breed cuties you find at shelters. Toss in their business model--fancy warranties, extensive health checks, and a marketing budget that could fund a small movie--and you've got the recipe for a luxury puppy experience. Critics claim their dogs come from puppy mills, but I haven't fact-checked that. While I was there, I chatted with a customer who'd just bought a Maltese puppy from Petland and was waiting for her complimentary microchip. She raved about the process, saying Petland offers a bunch of services with their puppies. She seemed thrilled and said her puppy has been healthy and happy. Even if you're not in the market for a dog (note: they only sell dogs), the store itself is pretty impressive. I've included in my Yelp review pics, rows of toys, colorful leashes, food bowls and more. I left happy with a Texas-made leather-scented Circle E candle that I'd been hunting for ages. So, I didn't leave with a puppy, but I did leave with a hard to find candle ... and a slightly more open mind.

Amazing help! Morgan was a savior, so understanding and patient. Loved getting to see all the…read moreadorable dogs, great hospitality and overall such a fun experience!

I got so tired of buying produce at name brand grocery stores that were just tasteless garbage. I…read morehad given up on tomato's especially, since they hardly tasted like they used to. Then I started going here. The difference is unbelievable. Vegetables taste like they used to. Farm grown stuff is just so much better than that hot house, multi vine grown crap you get at the stores. Greens has such a great selection. Produce, fruit, lots of other items, like salsa's, sauces, chips, and tons of other things, and all of it has been really good stuff. Yes, prices are a little higher, but to me it's worth it. Other than the always great tomato's, they always have avocado's that are ready to go, not bright green ones you have to sit on the counter for a week waiting for them to get ripe. They also have a lot of premade stuff, like queso, chicken and potato salads, a reach in fridge full of stuff. They also have a good selection of plants for sale. Just about any produce item, and many fruits, are all here and all quality stuff. Once you start getting produce from here, you'll never buy any mass produced crap from the other stores again. Now, I still buy plenty of food from stores, but yea I guess I'm pretty rabid about crappy corporate produce, lol.

I cannot tell you how helpful Brittany was. I called before I came to ask questions about…read moremosquito-repellent plants. Brittany was excited to help answer and guided me in how much sun/water to give. When I came to the store, she was equally as helpful and friendly as she was over the phone. The rosemary and lavender are going to look great. Thanks Brittany!