I have to say, Steve was an outstanding driver! He didn't just make sure we were all…read morecomfortable--he truly went above and beyond. When one of our passengers wasn't feeling well, Steve made sure she was okay and felt completely safe. His care and professionalism were truly appreciated. I highly recommend Steve for any tours or rides. Thank you, Steve, for being awesome! From the Gothic Landscape Team, we thank you for helping making our client's experience a great one!

Safe, reliable, friendly airport service. Steve was helpful, very punctual and a thorough…read morecommunicator. The large SUV was clean and comfortable. We come to Tucson often and we will be using this service again. Thank you!

I needed a ride from midtown to Casas Adobes and needed it within 15-20 minutes. I tried calling…read moreDiscount Cab (I like that they use a lot of Priuses), but they couldn't meet the time requirements. A person in the restaurant mentioned good service from VIP, and the Yelp reviews looked good, so I called them up. There was some difficulty communicating my location, but the call taker was courteous and asked questions like would I be inside or out (it was raining and hot, so in), whether I wanted a text or call when the cab was within 5 min, (call) and then provided an estimate of 20 min. I did get a call when the cab was on its way and it arrived in less than 20 min. My driver was Deryl S. and he was very polite and knew where my apartment complex was. We had a good conversation how different taxi companies have taken different strategies while merging into larger groups. VIP if I remember what Deryl said correctly was primarily in Chicago, bought several other more national chains and owned and maintained all their vehicles (one reason the cabs look older is because they have been well maintained, are well built and paid for). Other companies have borrowed heavily and their success will depend on them keeping up on their loan payments. We also talked about Uber and some of the other non-traditional "taxies", but both agreed they don't have proper livery insurance or driving credentials, so one is taking on a lot more risk with those companies and will find out at the worst time (after a bad accident). Deryl dropped me off at my apartment and I enjoyed the option of paying by credit card which I know most services offered as well. Highly recommend Deryl S. and VIP as a full service, fully insured taxi option.

Update - I had given them two stars but updating it to three because of the voicemail they left me…read moreafter my last experience. I do appreciate the follow up and their efforts to make it up. I will give them another shot when I have a chance

They are always on time, friendly, and much better company than the typical Uber or Lyft driverread more

Just used Tucson Airport Cab on our trip to Tucson and very happy with the service we received…read more Great communication when making our reservation and confirming the day before our arrival. Driver was exceptionally pleasant and professional and the car was spotless! Price was reasonable. Would definitely call Tucson Airport Cab on our next visit to Tucson.

Prompt, cool, easy going, beats other taxi cab rates, offers military and student discounts,…read moreextremely knowledgeable on Tucson history and has a friendly cool personality and stories that will make you laugh. Highly recommend for taxi and highly suggest asking about private city tours. Thanks Mike! 5 stars and more! Best regards, Chris Walling CEO, Creative Alliance for International Development

The guy is quick and easy. Good price and very friendly…read more Must call him if your in the area. Mike is cool. Highly recommended. Thank you.

Another airport run with 1 driver i keep in my contacts. On…read moretime, i texted him 2 days ago to set up our pick up. Leaving for Hawaii in the morning, overnight stay in a hotel to lower the early flight anxiety. This Works out fine.

Saturday 10/11/2025 a Hello Yellow Cab (Cab 701 License Plate H6A 8H5) going down I-10 Tucson AZ…read morebreak checked me from 70 MPH to a complete stop and blocked the right lane trying to push my truck in to traveling vehicles as well as the concrete highway divider all because I flashed my lights from behind while traveling in the far left lane. Hello Yellow Cab driver displayed complete lack of public safety not only towards myself but all vehicles in the area. Would not ever wish to be in a vehicle with this employee. What's really sad is the businesses Name and Phone Number are painted down the side of the vehicle right along side cab 701. Complete disgrace to the Name of the business that he works for.

How is it that a company that works with the handicapped can say that their not allowed to touch…read morethem ? How do you have a contract with the city . Most of the people working there are so old they can't even barely walk themselves. This is the worst company to hand a contract to

Well, I guess the taxi business is a hit or miss thing, especially judging from the reviews on all…read moretaxi services on Yelp. My experience with Discount was absolutely fine. Cars are clean outside and in. My driver was classy, professional, friendly. My wait time was about 15 minutes. I arrived in good time. What's more to say?

I think it is super wrong when I am going the same distance everytime and have to pay higher prices…read moreat different times..I am thinking of getting a different company because of this.I am very disappointed!

Lost items when leave something in an uber I believe more could be done to get that item especially…read moreif it's keys or a phone back in a timely manner. Right now I'm being told it could take weeks to get my phone back. That really seems like the company is more concerned about drivers and making money than the customer, which the reason you have a company without us you don't have a company. Please be careful don't leave anything in an uber because you will probably not ever see it again. I do understand that I left it , however I also understand that Uber is not interested in your situation at all.

Called them, answered immediately, my driver name was Thomas. I'm a trucker and needed to get a…read morerental, and when I tell you I was pushing for time, man did he cut it down and give me some wiggle room for what I needed to do. Thomas bro, you were a life saver that day. Price is up there, but I'm telling you if you have anything that's last minute. I mean crunch time last minute, go with royal taxi, and I'd suggest Thomas. And even though it was a rush job, he wasn't all over the place, lack of better words imagine being able to take a nap while riding in a racecar.

One star for having a way to make appt on line…read more No more stars because they didn't show up. No more stars because they never answered my messages. I figure they just don't care.

Never showed up broke down on I-10 called for a cab as car was towed to dealer. Waited and waitedread more

We ended up choosing one of these cabs from the three parked outside the Rialto after a concert…read more We'd asked if we could pay with credit card and he said he could call it in, but then I realized I had a bunch of cash so we chose his and off we went. Nothing really to complain about, it was a cab ride and the cab was clean. However when my friend went to pay with a $20 he told her he had no change. Really? None at all? I have no idea if he was lying or not. Super lame, so he got kind of a giant tip since she had to give him the whole $20 bill.

Love it!!!!!!!! So much I drive for them they treat the…read morepeople who drive like humans I used Lyft and had great experiences here in Tucson. Try it!!!! I'm not promoting lol But interested in getting free rides and some extra money for driving or using Lyft My code is SHANNON630951

Your app changed my pickup address. Driver arrived at wrong address and left after wait time. When…read moreI tried to rebook the app more than doubled the cost of my trip. It took me three times to get the app to accept the proper address. Attempts to contact the Lyft customer service ended up in Hang-Ups redirect to non-existent websites and pages. There is no one willing to talk to anybody at any time apparently