I have to say, Steve was an outstanding driver! He didn't just make sure we were all…read morecomfortable--he truly went above and beyond. When one of our passengers wasn't feeling well, Steve made sure she was okay and felt completely safe. His care and professionalism were truly appreciated. I highly recommend Steve for any tours or rides. Thank you, Steve, for being awesome! From the Gothic Landscape Team, we thank you for helping making our client's experience a great one!

Steve was outstanding. Although we werent able to travel with him due to conflicts, Steve provided…read moreexcellent service and was accommodating at every step. I recommend this service to anyone traveling in the south Arizona area.

The WORST EXPRERIENCE ELVERA! Called for a 5:45 p/u to the airport on Saturday, and on Sunday the…read morecabbie was a No Show. Needless to say I missed my flight, pissed my boss off and had to pay to to Redbook my flight. Discount cabs response... our system went down we do see your reservation, everyone is about 11/2 hours behind right now Do you want some coupons? Like that's going to help! Lesson learned I will NEVER use them again...not worth the agrivation. They cost me more money and ALL day of travelling because their "system" went down and they have no back up.Are they in the dark ages still?

How is it that a company that works with the handicapped can say that their not allowed to touch…read morethem ? How do you have a contract with the city . Most of the people working there are so old they can't even barely walk themselves. This is the worst company to hand a contract to

I called this company in December 2017 after calling 4 or 5 other companies that said they helped…read moreseniors and provided transportation. My mom was ill and I needed her to be seen by her doctor. I live in another state, she was too ill to drive, and JK was the ONLY company to immediately offer help. Not just same day, but within 2 hours of calling them, my mom was on her way to the doctor. We had no way of knowing how long the appointment would be so she sent him away, and said she'd call when ready. Fastest appointment ever! Done in 20 min. The same driver came back quickly for her, took her to the pharmacy for meds, waited for her, took her home and was AMAZING! Will use them every time there is a need.

I called to inquire about a groupon special for $70 round trip to Tucson Airport. The gentleman on…read morethe phone said I was over the 20 miles that was stated in the groupon, which was only fair. I never requested for a deal, but he said he could do it for $100 round trip. He then seem to rush me over the phone and said he was at the airport and would return my call in 5 minutes. One and a half days later still no call. If he needed more money then he should have quoted his price and not blow smoke up my butt. An honest company doesn't operate that way.

They are always on time, friendly, and much better company than the typical Uber or Lyft driverread more

Just used Tucson Airport Cab on our trip to Tucson and very happy with the service we received…read more Great communication when making our reservation and confirming the day before our arrival. Driver was exceptionally pleasant and professional and the car was spotless! Price was reasonable. Would definitely call Tucson Airport Cab on our next visit to Tucson.

Never showed up broke down on I-10 called for a cab as car was towed to dealer. Waited and waitedread more

We ended up choosing one of these cabs from the three parked outside the Rialto after a concert…read more We'd asked if we could pay with credit card and he said he could call it in, but then I realized I had a bunch of cash so we chose his and off we went. Nothing really to complain about, it was a cab ride and the cab was clean. However when my friend went to pay with a $20 he told her he had no change. Really? None at all? I have no idea if he was lying or not. Super lame, so he got kind of a giant tip since she had to give him the whole $20 bill.

Lost items when leave something in an uber I believe more could be done to get that item especially…read moreif it's keys or a phone back in a timely manner. Right now I'm being told it could take weeks to get my phone back. That really seems like the company is more concerned about drivers and making money than the customer, which the reason you have a company without us you don't have a company. Please be careful don't leave anything in an uber because you will probably not ever see it again. I do understand that I left it , however I also understand that Uber is not interested in your situation at all.

UBER IS SOOOOOOO TERRIBLE My god uber drivers always steal…read morefood had me waiting 2 hours just for them to say they stole the food i get that they give me a refund but bruh they just gonna let her have a free meal no consequences nothing uber is so terrible if i had a delete button named uber id press it a million times i have uber gold to it doesnt help for nothingggggggg uber sucks dont waste your money its terrible trash weak garbage

Another airport run with 1 driver i keep in my contacts. On…read moretime, i texted him 2 days ago to set up our pick up. Leaving for Hawaii in the morning, overnight stay in a hotel to lower the early flight anxiety. This Works out fine.

Saturday 10/11/2025 a Hello Yellow Cab (Cab 701 License Plate H6A 8H5) going down I-10 Tucson AZ…read morebreak checked me from 70 MPH to a complete stop and blocked the right lane trying to push my truck in to traveling vehicles as well as the concrete highway divider all because I flashed my lights from behind while traveling in the far left lane. Hello Yellow Cab driver displayed complete lack of public safety not only towards myself but all vehicles in the area. Would not ever wish to be in a vehicle with this employee. What's really sad is the businesses Name and Phone Number are painted down the side of the vehicle right along side cab 701. Complete disgrace to the Name of the business that he works for.

Jacob was so kind and professional from start to finish. We were visiting Phoenix/Scottsdale area…read morefrom out of town and I contacted him due to his great reviews. Jacob Transportation did not disappoint! Jacob went out of his way to help us out with scheduling a ride home from a concert event on NYE so we wouldn't have to deal with the chaos of uber. Jacob/his staff were so patient with us when we had trouble locating them and gave proper directions. The car was clean, the driver was friendly, and we got to our destination safely. Jacob Transportation is definitely the best choice when visiting Phoenix/Scottsdale. I am very thankful for his exceptional customer service and will definitely use his company again if I am visiting. I highly recommend his company for all your ride share needs. Thanks Jacob!

We booked Jacob's transportation for our son's senior prom, and we are really happy we did . Jacob…read morewas very respectful and talked me through everything , he was on time and took very good care of the group of kids. thank you Jacob

We were very impressed by the service provided. The driver was on time both picking us up from home…read moreas well as the airport. The cars are very nice and comfortable. The driver was very pleasant , knowledgeable and humorous. Wonderful to know you can depend on them

I was charged after inquiring about a ride. When I was told I could not get an 8:00am pick up and…read moreafter I was quoted a price I canceled the ride. The very same minute they charged my card. When I called in to dispute the transaction. I was told that I am a liar and that they have all the documentation they need to charge my card.