I am a palled at the behavior of the owner/manager. I take my autistic son there about every month or so as a part of his outing while the housekeepers clean his bedroom. We hadn't been in months, and had a BOGO coupon we had had a while, but it didn't have an expiration date. After some other errands, we stopped, my son is 26 and too low functioning to take into the store, so he waits for me. He clearly understands we are getting ice cream. I walked into the store and only see a young man behind the counter. I show him my coupon, and he has to ask this woman, who is behind the closed door at the back, and she's on the phone, and says "we don't accept coupons anymore", and before I could say "Ok", she adds, "that was a promotion from like eight months ago". I knew it wasn't that old but really didn't come for myself anyways. I glanced up at the menu, and see a single scoop is six dollars, also thinking to myself, "this is why I only come here for Ryan". I scan ice cream creams, order chocolate chip in a cup, and ask if I can have a cone on top ( easier for me and Ryan). He serves me the tiniest scoop and rings me up and it's seven dollars. I why it was seven dollars, and he said "the is a dollar". I simply replied "I wish I had known that before, and is that really all I get for six dollars?" It's then that " "interjected, just as I was snapping a and said "I'm going to post this". This is where it went sideways with her. She was so upset over it, she took back my ice cream, and I said "I paid for that". She put it back down, got further upset, and requested the refund me and took it back again. That's when my eyes and I said "that is for my autistic son outside in my truck!" She essentially threw it back at me and told me to never come back, and she was refusing to ever serve me again. I laughed at that point and said, "don't worry, I won't and I'm hoping others won't be now too". I did leave letting her know. I have been going to that ice cream location since the a little girl, and it was sad. She probably wasn't going to make it. I have a soft spot for small business and perhaps she's feeling financially stressed so as I'm feeding my son another woman leaves with a double that each single was twice the size of mine. so many ways she could've handled the situation. She even offered me a discount after refusing to accept my coupon, but then I never received any discount except charged a dollar for the cone. Go to handles, or go to 31 if you want ice cream served by friendly people and portions that represent the high price.. read more