Dr. Patel and her team at MMC Coppell are amazing. They listened to my concerns and gave me the…read moreanswers I needed. I would recommend this clinic to anyone who wants quality care with people who truly care about your health and not the money.

The doctors are great at Metroplex Medical Centers, but the management team leaves much to be…read moredesired. I was scheduled for an ultrasound and was sent downtown Dallas to their "flagship" location for this procedure. Travel time ( in the rain) took an hour, when my local Metroplex office ( Coppell) is 10 minuets away. During my procedure, I was asked why didn't I go the the Coppell branch? I investigated and learned Metroplex uses a traveling ultrasound provider and they visited the Coppell Metroplex office the day prior to my procedure. Following up with Marianne, Metroplex Clinical Supervisor 469-289-5438. I learned when I made my appointment, the traveling ultrasound service did not visit Coppell, only their downtown location. Fair enough. Where Metroplex failed is their inability our unwillingness to call me to reschedule my appointment for the office closest to me. An ultrasound is a pretty simple procedure and I resent the fact that I had to go downtown for this service when I could have saved time and gas by going to the local office. Lastly, the text mail reminders they send the day before your procedures, with the time and location of your appointment are incorrect. My appointment was for 9 AM an the text said it was for 9:30 AM. In an effort to determine the correct time I called to confirm my appointment the day before and was put on hold for 15 minutes before someone told me the correct time.

I have no complaints about the doctors but the staff who refuses to answer the phone when I call. I…read morehave called them for WEEKS and they never answer or send me to the automated machine that says they're "busy". I need important info and new prescription for my son but I can't get it because someone there keeps ignoring my calls. I'm changing to another doctor just because the receptionist people suck at their jobs.

Great staff over here at 125 centre in oak cliff/dallas hey doctor boghara and dr diaz i got tested…read moreagain !!

If I could give this place a zero I would. They have the WORST service and act like they are…read moreincompetent to fulfill their basic duties in customer service. Why should I have to explain to a doctor and a group of his staff how a basic prior authorization works? I can only imagine the people they have screwed over just because they weren't able to fulfill the basic steps in getting patients medication covered. Completely unacceptable, this is people's health we are dealing with.

Zero stars !!!! I do not recommend this clinic at all . Bad service ! Rude and disrespectful staff…read more Also please be aware this is a filthy clinic . While sitting in front of the check in/check out window I noticed dry blood all over the hand sanitizer bottle ! I told the lady at the front desk about it and she just said "oh" and don't even bother to remove it. I can only imagine how dirty she is herself

Brought my parents here for their covid vaccine and they did a great job. Definitely following…read moreprotocols and helped us by letting the parents fill out paperwork in the car to reduce exposure. They were even so kind as to call us when they were ready to vaccinate! They definitely do not handle this kind of volume on a regular basis but I thought they handled it all quite well.

Hi my name is Cassandra I've been going to all mi doctors since my kids were babies mostly the one…read moreoff 2815 S Hampton Rd. Dallas, TX 75224 The nurses and the doctors are so good and well understanding some people may not know because they don't have the patience to wait even though you have an apt at 8:30 or 9:00 u dont get seen at the time ur suppose to but yall have to understand they have to verify ur insurances and u dont know how many people are back der but I do approve to take ur kids there wherever u go is pack and busy I love my staff I will always go their forever thank you mi doctor and staff members Something medical city off of forest lane couldnt check my son correctly! Now that's.a hospital I wouldn't recommend on going they talk over you and their. May God bless yall thanks for ya'll help mi doctor!!!!

Long wait times and the staff will forget about you in the room. I switched back to my past DR. I…read moredon't recommended this clinic for your loved ones

i've been there twice I recommend this clinic. I forgot the Young doctors name but he was really…read moreprofessional

A Heartfelt Warning About Methodist Hospital - My Experience as a Husband…read more In my opinion, I cannot recommend Methodist Hospital in Dallas, Texas, based on my recent experiences as a husband dealing with my wife's critical health situation in the ICU. Despite my efforts to advocate for her care, I encountered significant barriers that truly compromised both my rights and her well-being. As her husband, I understand that I have the right to be involved in her healthcare decisions, to be by her side during this challenging time, and to receive updates about her condition. Unfortunately, I felt that these rights were not respected at this facility. Throughout my time at the hospital, I repeatedly expressed my concerns and tried to communicate on behalf of my wife, who was unable to speak for herself. Yet, I was often met with resistance. On several occasions, I was asked to leave the hospital after attempting to speak with healthcare professionals about her medical needs. This treatment left me feeling helpless and frustrated, especially when all I wanted was to be there for my wife--to make sure she was receiving appropriate care and the medications she needed. In my opinion, the staff seemed more focused on limiting my involvement rather than collaborating with me in her care. I encountered numerous instances where my requests were dismissed, and my presence was challenged, which exacerbated an already stressful situation. To be sidelined as her primary support and decision-maker felt not only unjust but also emotionally devastating for both of us. Moreover, I witnessed my wife's distress during her stay, experiencing panic attacks and discomfort from being separated from me, her advocate. I believe that the ability for family members to support their loved ones should be a priority, especially when they are vulnerable and in need of compassion and understanding. This experience has left me emotionally compromised and questioning the hospital's commitment to patients and their families. In my opinion, anyone considering bringing a loved one to this facility should think twice. You may find that, rather than receiving the support and care you expect, you could face overwhelming obstacles that complicate an already difficult situation. My intention in sharing this is to protect others from what we endured. The focus should be on the health and well-being of the patient, their rights, and the support their family members provide. Based on my experience, it felt as though the hospital prioritized rigid policies over patient-centered care, leaving me feeling powerless during a critical time in my wife's life. To those reading this review, I implore you to consider the implications of bringing a loved one to Methodist Hospital. In my opinion, the potential stress, anxiety, and heartache from navigating the challenges of their system could overshadow the care your loved one truly needs. Before making a decision, think carefully about whether this hospital aligns with your values and the level of support you hope to provide. Your loved ones deserve compassion, understanding, and accessible care, especially in their most vulnerable moments. In my opinion, no spouse should have to fight for their right to support their partner during a health crisis. I hope that sharing my experience can help others avoid the difficult path that I and my wife have faced. Thank you for taking the time to read my review. I hope for improvements in the way this hospital handles patient and family rights to ensure no one else has to endure what we did.

I came in with documented acute injuries including right ankle sprain, bilateral leg paralysis, and…read moremuscle atrophy following a fall. My CT showed severe advancing degenerative disc disease and the radiologist recommended an urgent MRI. The ER refused to admit me, refused to order the recommended MRI, refused an orthopedic consult, and falsely documented my reason for visit as social work rather than acute injuries. I was discharged unsafely as a disabled homeless patient despite being unable to walk without assistance. I did not sign my discharge papers because I did not agree it was safe. My walking cane was lost by the facility and despite contacting guest services, no one has made any effort to locate it. The level of disregard for a seriously ill disabled patient was shocking. I will be filing complaints with the Texas Medical Board, Disability Rights Texas, and pursuing further action. I do not recommend this facility to anyone who is disabled or seriously ill and needs to be taken seriously.

Thanks to Sandra Simmons for making my 1st mammogram more comfortable and less stressful!…read moreHer positive energy and attitude was amazing! Job Well Done!!

this is the worst hospital I've ever been to I asked them…read moreto take me to UT South cause that's the hospital that knows me they refuses to in sent me here they had to they tried to put IV in me four times the fifth I told them no they were telling me they had to have two IVs and that if I left, it'll be malpractice and stuff and I didn't care cause there as soon as I got there the EMS was flirting with the Nurse with his wedding ring on all the nurses were gossiping loudly. All the Black people were in their screaming in pain. They do not take care of us. I have never had an experience like this this hospital

Would have been better off waiting to see my actual PCP. When I checked in I was told to send my…read moredigital insurance card to their office email address and did so right away, 40mins later the front desk staff told me they still hadn't received it, then backpedaled and said "oh I was looking for something else we do have it, NOW I'll check you in" so after another 40 minutes I was taken back to a room. The doctor just looked for half of a second and diagnosed, didn't run a single test or listen to my concerns about what was going on. Waste of $150 urgent care fee and 2hrs of my time, definitely won't be back.

Really great experience went in for a Employee drug screening and was in and out!! Was probably…read moreonly there for 20 min. The customer service at the front desk was great and fast. Very calm and welcoming atmosphere as well.