I have no complaints about the doctors but the staff who refuses to answer the phone when I call. I…read morehave called them for WEEKS and they never answer or send me to the automated machine that says they're "busy". I need important info and new prescription for my son but I can't get it because someone there keeps ignoring my calls. I'm changing to another doctor just because the receptionist people suck at their jobs.

Great staff over here at 125 centre in oak cliff/dallas hey doctor boghara and dr diaz i got tested…read moreagain !!

A Heartfelt Warning About Methodist Hospital - My Experience as a Husband…read more In my opinion, I cannot recommend Methodist Hospital in Dallas, Texas, based on my recent experiences as a husband dealing with my wife's critical health situation in the ICU. Despite my efforts to advocate for her care, I encountered significant barriers that truly compromised both my rights and her well-being. As her husband, I understand that I have the right to be involved in her healthcare decisions, to be by her side during this challenging time, and to receive updates about her condition. Unfortunately, I felt that these rights were not respected at this facility. Throughout my time at the hospital, I repeatedly expressed my concerns and tried to communicate on behalf of my wife, who was unable to speak for herself. Yet, I was often met with resistance. On several occasions, I was asked to leave the hospital after attempting to speak with healthcare professionals about her medical needs. This treatment left me feeling helpless and frustrated, especially when all I wanted was to be there for my wife--to make sure she was receiving appropriate care and the medications she needed. In my opinion, the staff seemed more focused on limiting my involvement rather than collaborating with me in her care. I encountered numerous instances where my requests were dismissed, and my presence was challenged, which exacerbated an already stressful situation. To be sidelined as her primary support and decision-maker felt not only unjust but also emotionally devastating for both of us. Moreover, I witnessed my wife's distress during her stay, experiencing panic attacks and discomfort from being separated from me, her advocate. I believe that the ability for family members to support their loved ones should be a priority, especially when they are vulnerable and in need of compassion and understanding. This experience has left me emotionally compromised and questioning the hospital's commitment to patients and their families. In my opinion, anyone considering bringing a loved one to this facility should think twice. You may find that, rather than receiving the support and care you expect, you could face overwhelming obstacles that complicate an already difficult situation. My intention in sharing this is to protect others from what we endured. The focus should be on the health and well-being of the patient, their rights, and the support their family members provide. Based on my experience, it felt as though the hospital prioritized rigid policies over patient-centered care, leaving me feeling powerless during a critical time in my wife's life. To those reading this review, I implore you to consider the implications of bringing a loved one to Methodist Hospital. In my opinion, the potential stress, anxiety, and heartache from navigating the challenges of their system could overshadow the care your loved one truly needs. Before making a decision, think carefully about whether this hospital aligns with your values and the level of support you hope to provide. Your loved ones deserve compassion, understanding, and accessible care, especially in their most vulnerable moments. In my opinion, no spouse should have to fight for their right to support their partner during a health crisis. I hope that sharing my experience can help others avoid the difficult path that I and my wife have faced. Thank you for taking the time to read my review. I hope for improvements in the way this hospital handles patient and family rights to ensure no one else has to endure what we did.

I came in with documented acute injuries including right ankle sprain, bilateral leg paralysis, and…read moremuscle atrophy following a fall. My CT showed severe advancing degenerative disc disease and the radiologist recommended an urgent MRI. The ER refused to admit me, refused to order the recommended MRI, refused an orthopedic consult, and falsely documented my reason for visit as social work rather than acute injuries. I was discharged unsafely as a disabled homeless patient despite being unable to walk without assistance. I did not sign my discharge papers because I did not agree it was safe. My walking cane was lost by the facility and despite contacting guest services, no one has made any effort to locate it. The level of disregard for a seriously ill disabled patient was shocking. I will be filing complaints with the Texas Medical Board, Disability Rights Texas, and pursuing further action. I do not recommend this facility to anyone who is disabled or seriously ill and needs to be taken seriously.

I found this location on the internet back in July and I must say the girl that answers the phone…read moreis so incredibly rude and unprofessional. ZERO phone etiquette. When I tried to inform Kaitlyn Johnson about it, she of corse made excuses for her staff and somewhat apologized. I was not satisfied but was happy to at least have gotten an half ass apology. I called again today and the same girl answered the phone. I could tell because it was the same exact experience as the last. I will not be returning to this medical facility and will not recommend Kaitlyn to anyone. I do not deserve to be treated less than or talked to like I am an idiot. I am a customer willing to pay for services offered but not anymore. I will be posting reviews on every platform I can find on this place and physician.

Simmons Cancer Center .. New…read more My 73 year old wife had a lung scan every year since 2021 revealing "ground glass" effect causing recommend to another yearly scan. She missed 2023 because of couple extensive back and neck surgeries. 2024 scan revealed 2 very small nodules yet recommendation for wait a year see if they grow. Unknown to me maybe because my wife did not see it as significant. She kept this info from me. I would have pushed go back in 6 months at most. November 2025 one nodule had quadrupled in size now above the .8 MM that triggers biopsy. A good local hospital will remained unnamed performed the scans and biopsy but I knew she needed professional specialists. After some internet evaluation I might have chosen Houstons MD Anderson being number one in the world but distance and possibility of multiple traveling appointments caused opting for Simmons Center at UTSW. It has a very high rating, the same certifications, same modern technology and was closer access which is important for people of our age. It was a good decision as we met oncologist Dr Wei the next week who has an outstanding online video introducing herself to prospective patients. Just the video was reassuring! Even tho we had no appointment with Dr Nelson he came in and looked at our scans. Was also reassuring and said that they usually do surgery within 30 days if they think it is the correct path. This was music to my paranoid ears. PET scan and breathing test was required then he lived up to his promise removing both nodules and several lymph nodes for lab evaluation in the same surgery December 2025. They think she is cured (KNOCK ON WOOD) In summary I would give 6 stars if possible for both these doctors and even tho we did not have to use her expertise Dr Zhang (the radiation specialist) also was welcoming, friendly and very professional. These doctors and every one at Simmons from valet to pre and post surgery nurses were pros and always polite and friendly. We did not have to partake in their Hope Lodge which is a free hotel for their patients. Radiation would have been daily for 6 weeks and living 75 miles away would not have been able to keep up with that drive every day. But it is there if you need it. I have read some reviews about taking too long to get appointments or having to wait past time of appointment and would suggest achieving excellent trained specialist is the assignment for you or loved ones! Organizing yourself and your records will streamline the process of dealing with a large and very busy organization. Maybe write down notes in your smart phone listing questions as you think of them before the appointment. Finally patience might be the best attribute to becoming a successful patient. Let me assure you these people will be on it quickly

I have attempted to schedule a neurology consultation for my wife regarding Deep Brain Stimulation…read more(DBS) surgery, and the process has been a total nightmare. After five separate calls, I have encountered nothing but incompetence and conflicting information from the administrative staff. The communication hurdles are constant. I was initially told I needed a specific permission form to speak on my wife's behalf. After securing and submitting the necessary documentation, they still refused to speak with me, claiming they now required verbal consent--something they previously stated was not the protocol. DBS is a major, life-altering procedure. If this level of administrative disorganization is a preview of the care and coordination my wife would receive during surgery, I am deeply concerned. A world-class medical facility should have a staff that knows their own policies. At this point, I have zero confidence in their ability to handle a complex surgical case if they cannot even handle a phone call.

This was by far the worst ER experience my spouse and I have ever had. The staff made us feel like…read morethey were intentionally keeping us there longer than necessary, with little communication or explanation throughout the visit. At one point, they even left the needle in my spouse's arm after a procedure and didn't return to remove it for an unreasonably long time. The level of care and attention was shocking for an emergency room. I've never witnessed such disorganization and lack of patient consideration. I absolutely do not recommend going here.

I had an artificial disc replacement performed here and spent two nights. It was the greatest…read moreexperience ever in a medical facility. The nurses and administrative staff were incredible and caring. The food service and menu for breakfast lunch and dinner was restaurant quality, I even had lobster tail and steak if you can believe it, TWICE. The night nurses were a little different but took care of me well too. If you have the opportunity to, this is the hospital you want to be at. Hands down incredible experience all things considered. Diane especially is the heart and soul of this place, she deserves a serious raise and acknowledgment for what she really brings to this place. Thank you to everyone here who took such great care of me last month.

Had to come here for a random drug screening for work and it was ridiculous. Arrived at 1040AM,…read morechecked in, and just sat there waiting for over a hour... for a drug screening! Then they called someone else back, for drug testing, that arrived AFTER me. The front desk staff is RUDE, and I wish I could've went to a location closer to my residence! The only saving grace was the manger, Maggie. She was very professional and nice!

Made appointment. System gave us time and went in 10 minutes before. Had trouble finding…read morereservation. Then told two hours wait. Asked if we can come back later. Told to be back in half an hour so we can sit and wait 1.5 hours. The review on this web site is accurate.

Excellent service, convenient and reasonably priced! The owner was very kind and I highly…read morerecommend her services whether you drive to her or she can come to your home.

Such a blessing to a have a service that comes to you. Professional does not even come close to how…read moregifted this woman is. If you haven't tried this service please do so. It's highly recommended.

They say they are reachable 24/7; 365. We called on a Saturday. Answering service states they were…read morenot familiar with the Dallas office. They are located in Houston. Mom was hospitalized 2 days later. PC has no geriatric experience listed. I'm giving a 3-Star because they do offer free rides, even at the last minute for patient and escort; Place is light, bright, clean. Always coffee, bottled water and various snacks. Some times activities going on in the recreation room. Mom's been there 7 months and still no cardiology referral. We got our own through the local university hospital, where the PC has no association or privileges. At Mom's age, she is allowed to switch insurance up to 3 times per year under Medicare. We're already to go with a company she was with before and I'm still with. And we're switching her PC to the University Hospital, IN AUGUST!

The staff really goes above and beyond for you! I went from homelessness to having a home and good…read morehealthcare. All thanks to my primary doctor's office!

I've been a patient of Jessica Hutton's for several years and have always received excellent care…read morefrom her and the entire staff, along with prompt responses through the app. Even after moving to Austin, I continue to see Jessica via Zoom whenever needed.

They need new management and receptionist. My appointment was quick, but when I tried to call them…read moreabout some paperwork they never answered. I called 5 days in a row at different time but never got in contact with them despite leaving voicemails for them to reach out to me. Come to find out they were trying to charge me for other stuff on top of my appointment deductible. Looks like I'm gonna have to go in person because it seems like everyone in that office is incapable of answer phones. Unprofessional! Update: The providers are great but the management is awful! The people at the front would hang up on people on the phone. And also would silence all the callas coming in. Now I know why my calls never got answered!!! And when I was indeed waiting, again, there was another lady that that came to ask them about her prescriptions. What a surprise they were also ignoring her calls to the point where she also had to come in person. Sad to say I'll be switching providers due to the lack of professionalism from the management and front desk employees.