We concur with the online consensus... Kona Kai is one of the best! Great location in Key Largo!…read more Super friendly staff ... Kathryn was da bomb! So helpful with insider, local info! Our room was newly remodeled, everything first-rate, super comfy. Lush, tropical grounds, fun gallery in the office, botanical gardens Lon grounds! We needed a late check out, no problem! An awesome place to stay, reasonably priced, great staff! Highly recommend!

First the plusses: beautiful and private setting. Meticulously manicured grounds. No young children…read moreyelling and splashing around in the pool. Pristine tennis court/pickleball court. Friendly staff. VERY QUIET....nice list of suggested places to eat. Some minuses: Kayaks are missing the "snap in" backs (pretty annoying for a longer paddle) and the gear has seen better days. The Guava room has zero counter space in the miniscule bathroom, and the two tiny nightstands don't do much but hold lamps. No microwave, one tiny rickety luggage rack that barely supports a small carry on. You can't buy a soft drink on the property or anything like snacks or sundries so make absolutely sure you have everything BEFORE you settle in. Maybe other rooms are different... That's it. You have to decide what you value more when staying here. I'd give it 3 stars based upon my preferences vs. the nightly room rate.

We recently stayed at Baker's Cay Resort Key Largo, part of the Hilton collection, over winter…read morebreak. As Hilton Gold members, we were fortunate to receive a small room upgrade at booking, which we definitely appreciated. Let me start with the highlights the resort amenities are wonderful, especially for families. There were plenty of complimentary activities for kids during the day, and even fun nighttime events like dancing that were adorable and well thought out. It truly felt family-friendly, and there was always something going on to keep everyone entertained. The cutest was Santa pics with cookies and milk! The staff was attentive and kind throughout our stay, and honestly, that goes a long way. Great service can elevate an entire experience, and they really delivered on that front. That said, at nearly $1,000 per night during peak season, I did expect the facilities and rooms to be in better condition. The property has so much potential, but parts of it felt a bit rundown for the price point. The rooms could use some attention and deeper cleaning. I completely understand that this is a beachfront resort and sand is inevitable however we noticed quite a bit of sand throughout the room, even on the bed when it had been freshly made. I've stayed at other beach resorts where housekeeping was a bit more thorough in that regard. However nothing crazy but cleanliness is big in my book. One morning, there was also a cockroach at the coffee cart. My husband reported it right away to the front desk. The next few mornings the cart wasn't out, and I'm assuming they were addressing the situation, which I appreciate but it was still a bit off-putting. The on-site restaurants were good not extraordinary, but enjoyable and I felt the pricing there was fair considering it's a resort property. Overall, we had a great experience. The resort has incredible potential, and with a little more attention to upkeep especially considering the premium nightly rate it could easily be a five-star stay. The friendly staff and activities made a big difference.

Do not expect anything special. No concierge level, no decent free coffee service and when you buy…read moresomething such as food and drink there is a 20% service charge and high prices to begin with. And don't forget the tax man as he is expensive as well. We had coffee from the coffee truck in the lobby and for a regular coffee and a latte it was $21 with the fees. 2 drinks at the pool was $42 with the fees and 2 apps from the bar last night was $50 with a $5 tip. Total rip off for what you get. We have stayed at Hiltons in 16 countries including the Grand Wailea Maui and have never seen these types of numbers. 10+ years as a Diamond with Hilton and this is a shameful experience. It would be different if the rooms made up for it but they are no better than a redone drive up motel as it is noisy all night long with halls open to the parking lot.

I loved this place so much. I live in Miami and have stayed at a lot of the resorts in Key Largo…read morefor mini vacations and this is definitely one of my new favorites. My friends and I had an amazing weekend here lounging by the pool, paddling with the kayaks and paddleboards they offer, and eating at all the amazing restaurants they have within walking distance. I was a little skeptical at first when I realized they didn't have a bar and didn't offer breakfast, but it ended up being a blessing cause we brought what we liked to drink and ate all the amazing local food without having to get in the car. The room was HUGE and we loved that it had two bathrooms, everything was so luxurious and the showers were amazing. The beds were super comfortable (my other friend slept on the Murphy bed and said it was great). The pool was big enough that we were able to have privacy if we wanted or socialize with the other guests if we wanted. Everyone was nice and we had a great time talking to the other guests. The pool was gorgeous and the view was amazing! Don't miss out on this gem.

THEY BLOCKED ME FOR WRITING A NEGATIVE REVIEW!!! BEWARE!! This is a prime example of what you'd be…read moredealing with!! Our daughter was recently married here and we did a full three-night resort buyout. While the property itself is absolutely stunning the nine months leading up to the wedding were incredibly frustrating. Communication was consistently poor--weeks would go by without any response. We were promised a Florida Resident Discount by two different general managers, but it was never honored. (This is a significant discount that we did not get as promised). In total, we went through four general managers, each making new promises that never materialized. Even weeks before the wedding, when we were trying to make final payment, we couldn't get a response. When I finally raised concerns with the newest manager, her response was, "I have like six brides all contacting me at once." With all due respect, that's not how you handle a time-sensitive, stressful situation for a bride and her family. To add to the confusion, their website still showed units available just days before our event--even though we had rented out the entire resort. The units themselves are not equipped as expected either--we had to go out and purchase basic items like dish towels, a dish scrubber, pot holders, and more. Their new lanai roof leaks and ruined a couple of the custom built items we thought were safely stored since it's a brand new structure. We unpacked the U-Haul when we got home and had cockroaches in a few of the things stored in the main house.

Long time Marriot member and the first terrible experience I've had. Currently staying in a suite…read moreat Playa Largo and they seem severely under staffed. There is only 1 bartender at the large bar at the pool/beach, with like ~40 chairs, as well as servers bringing drinks to the hundreds of folks on the beach. The servers literally yelling at the bartender to hurry up while everyone at the bar is fighting for his attention. Time to get a drink ~40 minutes. At the front desk, they have 2 employees helping with lines of 10+ people waiting for help. All phone calls to guest services and the concierge are ignored, as they explained, because they are too busy. The restaurants are also too busy to pick up the phone, so after being on hold for 30 mins, we walked over to make a reservation. When we arrived for dinner, they had lost the reservation and told us we should have called...despite then admitting they aren't picking up the phone because its too busy. They told us they couldn't seat us or otherwise help us, and to go somewhere else for food. Which seemed rude and unnecessary. Overall, the staff seem really stressed and need some support. Come on Marriot, please hire a few folks to help run this beautiful property.

Playa Largo is the kind of place you plan to visit once and then accidentally keep coming back to…read moremostly because of Helen. Our waitress was an absolute legend. Friendly, hilarious, lightning-fast, and somehow knew exactly what we wanted before we did. Is she psychic? Possibly. The food and drinks were on point, the vibe was beachy and fun, but Helen took the whole experience from "great night out" to "I'm telling everyone I know about this place." If you're lucky enough to get her as your server, buckle up you're in for top-tier service and a lot of laughs. 10/10 would return. 11/10 if Helen's working!

My fiancé booked this trip for my birthday. It was absolutely gorgeous! Beautiful lobby. Very…read morefriendly and professional service from every person who works there. We had a bungalow that was beach front and it was really beautiful. We loved sitting on our little porch and just enjoying the views. The quiet side of the beach (where our bungalow was located) had really nice ambiance. There are sun chairs everywhere. Beautiful string lights and tiki torches for night time. Outdoor beach beds with curtains and lounge beds with visors you can pull down. The bungalow itself has an indoor shower and also an outdoor soaking tub and shower. You get your own bikes to ride around the property. The air conditioning was very good. The sheets were lovely. Everything was clean and in good working order. It also felt very private. We loved the breakfast buffet. The fruit and pastries were our favorites. We also loved Bogey and Bacall's. We didn't love Sea Senor's as much, although it was really fun and beautiful eating right by the beach. The food was just a bit bland. Another thing that I didn't fully realize until we got there was that there isn't a traditional beach. There is sand but it is lined by a rocky coast. You can swim in the ocean and you access it by stairs. So that is something to keep in mind. The pools were lovely and clean. But they could be bigger and maybe have like a water feature or something to improve the ambiance. The pools all close at sunset. Which also was a bit of a bummer and we weren't sure why. But we enjoyed swimming in them. We also didn't realize that seating around the pool is limited and if we wanted to have chairs by the pool, we'd have to get there early and save seats. The spa was incredible. We got a couples massage and it was one of the best massages I have ever had. Definitely recommend going there and treating yourself. Overall our experience was wonderful and romantic and relaxing. The only thing that prevents me from wanting to go back is not having a traditional beach where you can just walk into the ocean and swim. But if that isn't a priority for you, this place is absolutely wonderful!

Great location from MIA Great rooms…read moreGreat food...try the burgers at Bogies Bar Great pool Wonderful drinks MOST of the staff was outstanding Our waiter from Bulgaria- outstanding The hostess/pool server wonderful Some of the staff are only interested in the tips. Their gratuity program is horrible During the day...some of the staff will ring the bell and not wait! I was sleeping Given the price per night...included the tips!

This place is a hidden treasure between Islamorada and Key Largo. The property is in a great spot…read morein the water. It has that old Florida Inn type of charm. The pool was nice ( heated) , they had kayaks and paddle boards, bon fire s'mores at night. Also, fresh baked muffins on your porch every morning when you wake up and coffee bar out by the water. Was a fun stay and we really enjoyed. The folks here go out of their way to make everything perfect. Would def stay here again

Clean, quiet and affordable (relative, during a holiday week). Stayed in room 9 and booked same…read moreday. Located in a quiet neighborhood. We got take out Cuban food takeout for dinner and enjoyed on our large deck, there are many seating areas around the property. Bring a water bottle to refill with their filtered water station. The nearby marina has a beer and wine bar and food truck, the gas station sells sundries. A perfect place to rest and recharge away from the ruckus.

What a beautiful property! We stayed there for 1 night before our trip to key west. I wish I booked…read morefor longer. It was very relaxing as they have their own beach with free kayaks and paddle boards. Next door is their sister suite that you can use the pool and bikes. It was very private. There are probably only 6 rooms max. My stay there I did not see one person. I will be going back! The price was amazing too!!

I thought the room was really nice in a retro kind of way. Full kitchen which was wonderful and…read morethe property is pretty and well maintained. Con: Our room had a furon and no extra sheet or blanket.

We made the drive down from Tampa, and arrived late afternoon. Guy checked us in and walked us…read moredown to Beach House 6. Steps away from the water, so nice to have coffee and breakfast at our little table in the mornings. The room was neat and clean, though could use ceiling fans to circulate the air. Kitchen has a sink, microwave, coffee pot and fridge. We brought our own Keurig to make coffee though. Quiet, old Florida vibe. Friendly people. Free breakfast on site. We drove to Publix to get supplies to make sandwiches for lunch and frequented local restaurants for dinner. We would stay again.

Great location, little noisy of you get the room closed to highway (#14 I did) …read more Room clean with nice bathroom. Small sand and dock with chairs. Outside minimal but for the price 10/10

We had a fantastic time! Think laid-back Keys "glamping" vibes -- cozy cottages with kitchens,…read moreright on the water. It feels like a retro camp resort in the best way. They offer complimentary kayaks and paddleboards for guests, and we squeezed in a morning paddle before checkout -- we saw so many manatees! It's not glamorous, but that's exactly the charm. It's authentic, relaxed, and unpretentious. There's a great variety of accommodations, from cottages to RV's to rent, making it perfect for families or anyone who loves a kitchy, waterfront escape.

We stayed here for a wedding in the sea breeze trailer and it was such a nice experience. The…read moreambience is very campy with the animals statues and neon lights everywhere I loved it. If you're looking for a classic keys stay, come here.

I attended a wedding at ABR, the place was beautiful and except for the haughty Russian…read morePhotographer, the staff were friendly, helpful & obviously caring about guests! Staff member Samuel especially, went above and beyond by finding, & turning in my 'Scrip. "Wayfarers", saving me hundreds in replacement cost. I'll return here!

We spent a lovely time at Atlantic Bay Resort and hated to leave! The office staff were very…read morefriendly and accommodating. We stayed in one of the well appointed cottages. Squeaky clean including the kitchen area and bath, always my two biggest concerns. The cottage had a very comfortable king size bed. We enjoyed the dining table because we like to play cards in the evening. The outside areas were very clean and well manicured. The loungers, chairs, everything was spotless. Our last evening we came back from dinner to watch the sunset. We found they had raked the sand by the beach. Over the top! I would highly recommend this well appointed, clean, friendly resort. Classy, quiet and relaxing. 5 stars and we will be back!