This property called me directly & forced me to cancel my Expedia reservation claiming they didnt…read morehave availability and hotels booked thru Expedia are "not guaranteed". I had booked our room 2 months in advance, paid the full amount owed & the hotel had already sent me a text welcoming me & my reservation. Today I receive a phone call from the GM (Michael) one month before our trip advising they had a 1/2 marathon in town the week of our reservation and I could either cancel or move to their other property. We specifically reserved this hotel & didn't want to move. Horrible customer service. I'm so disappointed. BEWARE!

We opted to stay at Kimber Modern while attending a wedding nearby. The hotel was perfect for our…read moreneeds and I would definitely stay here again! First the location was ideal, right on South Congress and the best part is that the parking is free! I was a little concerned about noise coming from the clubs that are literally steps away, but it was not an issue the weekend I was there. Second, the property is more like an Airbnb in that there's no front desk. You get the access code via email prior to your arrival. However, that is not to say that there's no staff. I had some questions and was easily able to talk/text to someone immediately. We were in the Orange room which was comfortable and well-designed for two people. Plenty of storage space in the main room and in the bathroom. I always get nervous when I see the wall mounted AC unit, but this one worked great! Our room was nice and cold and the unit was very quiet. My only negative point of our entire stay is that the water pressure in the bathroom is a bit weak and the hot water from the sink tap takes a very long time to warm up. We enjoyed the common room with the Jura coffee maker. There is also filtered water and other beverages available at no charge. I'd like to add that the staff is incredibly friendly and kind. I look forward to staying here again soon!

This hotel should have 5 stars! It's so adorable!! We had good service and stay here in the few…read moretimes we have stayed. They have a pool, restaurant, coffee shop and bar. The pool was relatively kid friendly. Not many kids, but also groups who were friendly towards children. You can order canned beer and select menu items (the fries are amazing!) from the restaurant, poolside. I would recommend walking in to the bar if you want a cocktail. The plants at carpenter are so nicely done and gorgeous. They also have a cute little shop with their goods. Rooms are comfortable and a bit similar to the Ace Hotel Palm Springs!

Be very careful of undisclosed pricing and fees for this hotel. I was told parking was $30 per…read morenight and charged $35 per night. Also charged an amenity fee and taxes never disclosed. Their answer was sorry. I will never stay here again.

I was shopping in the neighborhood and stopped in for one of hotel San Jose's iconic "froses",…read morewhich I enjoyed in their beautiful lush patio courtyard. The drink was delicious and very boozy. Lovely property, great drinks, fast and friendly service.

Excellent! Great place to take a break when shopping and sight seeing! Cozy bar with cool poolside…read moreand courtyard. Cocktail was delish! Service was fine.

We stayed at The Loren Hotel for a night and had a wonderful overall experience. The rooms are…read morespacious, beautifully decorated, and feel very luxurious--perfect for a relaxing stay. We also dined at Nido, the hotel's restaurant, for both dinner and breakfast, and it was definitely a highlight. Located on the topmost floor, Nido offers stunning views of the river and downtown Austin. With both indoor and outdoor seating, the ambiance is elegant and ideal for a special evening. During our visit, we saw a couple of groups celebrating birthdays and wedding anniversaries, which shows how perfect this place is for special occasions. The pricing is on the higher side, but it matches the upscale experience and beautiful setting. For dinner, we ordered the Burrata as an appetizer and the Autumn Garden for the main course, along with an American IPA and a Jack Frost cocktail. Everything was delicious, but the Burrata truly stood out as my favorite. Breakfast was equally enjoyable--we had custom-made omelettes with veggies and avocado toast, both fresh and flavorful. Overall, The Loren Hotel, along with Nido, offers a great blend of comfort, excellent food, and a beautiful atmosphere. A perfect choice if you're looking to celebrate something special or simply treat yourself to a high-end experience.

We looked forward for months to our event at the Loren Hotel. What's better than a family wedding…read morewhen you haven't seen your family in a few years? We stayed for two nights. The Friday night gathering was amazing. It was a perfect setting on the eight floor to talk, mingle, and meet new people. The evening was warm enough to go outside on the balcony/deck and have conversations and enjoy a breeze. The room itself is large with a water station and a bar. A few short tables were set up for sitting and a few tall ones for standing. They had a nice selection of drinks from beer and wine to mixed drinks. The food included lobster rolls, sliders (chicken and beef), a tray of different veggies and dips, little balls of cheese and something, and aroncini? My favorite was canapés of Mellon and prosciutto. The saltiness of the prosciutto added to the flavor of the melon. This event was 5***** I blame the architect for the room setup. Why would you put bedrooms on the side of a hotel next to traffic. The noise, honking and sirens. It finally quieted down around 11:30. Saturday was also an issue. They do provide ear plugs and sound machines, neither works for me. I was also surprised there was no lotion in the room. There was no microwave. Everything else in the room was top notch. Robes, slippers, a safe, a bar, and fridge. Overall, the noise is what created the 3*** rating. That was very disappointing.

I stayed here for three nights while attending a work conference in the hotel and had an excellent…read morestay. The hospitality was unmatched and the rooms were spacious and modern. While I mostly kept to the hotel, when I did venture out, I found that there were lots of great dining options within walking distance. My only nitpick is that the Wi-Fi was unreliable, which I've seen mentioned in a few other reviews. My first night, there was an outage throughout the entire hotel. If this stay were not reimbursed, I would have removed a star considering rooms average $500 a night and reliable internet access is expected. However, I was given 2,500 bonus points after calling the front desk when I first noticed I didn't have service. Completely unexpected but very much appreciated and yet another testament to the great service here.

Recently my BFF attended a work conference at the JW Marriott and I tagged along for a little…read morevacation in Austin. I absolutely loved this hotel! The bed was super comfortable, the location was exceptional and walkable to everywhere I wanted to go while my friend was working. The staff members were super nice and I really enjoyed the flavored waters in the lobby and that the reception desk gave us bottles of water when we checked in. I so wish I'd taken a picture of the shower! The shower was luxurious and I started each day feeling like I was showing in a spa. I definitely will stay here again next time I am in Austin!

Stayed for one night in between my next stop but spent most of my time in the room. Standard Hyatt…read morePlace set up, spacious. Room window faced east toward the construction. Which Austin is basically one big construction zone. Was only an issue when the jack hammering started at 6:30 AM and I didn't need to be up early. Don't worry eventually fell back asleep. All the staff I interacted with were very nice and helpful. I didn't realize when I booked that there was breakfast downstairs included. I didn't make it so can't tell you the spread/quality. If you need to be in the downtown area not a bad option to keep in mind.

Just to clarify did not stay here but visited a lot as knew guests that were staying at this hotel…read morefor a wedding party We did have lunch and cocktails at the bar Service was pretty slow but the guy was friendly Wine not so great, felt flat like it's been opened for a while Lunch was average - only American bqr food very small menu They have a large dining area for breakfast and a small lounge / bar area Rooms are decent size Parking I hear is very expensive- but since DT better off to use rideshare app or walk

What a lovely hotel! Great bed, even greater shower...the two things you care about in a hotel…read moreroom, right? Nice pool, cookies in the lobby every afternoon, nice location. One downside was that our room was kind of dark, but maybe a balcony room upgrade would be different. Staff all great, helpful with neighborhood tips. The restaurant Group Therapy was nice, Jocelyn was the best, fun to talk to. Half off wine bottles on Monday! I'd absolutely stay here again.

Mix of good and bad on recent stay. The room is nice. We appreciated the treats in the lobby…read moretable in the afternoon. But maybe don't rent out your feature amenities to private events? Chose to come here during my recent business trip to connect with daughter in the area for school. Chose this place because of amenities only to find at check in it was closed for an event. During the week. Staff was unapologetic and basically said they relocated it to the lobby and the "food was the same." That's not the point. "Bold bites and stunning views" the website says. From the lobby restaurant I guess.

This is a great hotel. We were there because a family member had a procedure at St David's. It was…read morea breath of fresh air to walk in the lobby and then our room. It was clean and had everything we needed. We had a two bedroom. They were set up on opposite sides of living area with separate bathrooms too. I appreciate the large kitchen Island and then we had a table that was very large too. It faces the TV so I could eat and watch TV. The bed was comfortable. The pillows too hard for me. The shower was a AMAZING! It was large. They had a washer /dryer but without detergent. There was a nice bar and a great workout room. They have a separate yoga studio and do workshops there. You can become a member. The cleaning women were also spectacular. They were nice and friendly and grateful for a tip. They were learning English and thrilled I was helping them. There is no doubt that I would stay again if in area. It was in a convenient location.

Stayed here on May 16 and unfortunately had a very disappointing experience. The biggest issue was…read morethe customer service at the front desk. The female employee who checked me in was rude, rushed through the process, and did not explain anything about the hotel or amenities. To make matters worse, the pool gate code was not working. I called the front desk for assistance, but no one ever came to address the issue or help resolve it. Overall, the lack of professionalism and poor customer service really impacted the stay. Management should seriously address how guests are being treated at the front desk.

I make it a point to stop in The Driskill during the Christmas season and as always, it never…read moredisappoints. The Christmas tree in the lobby area is spectacular! And this year my friends and I had the pleasure of meeting their lovely and very attentive doorman, Nelson. He was the perfect extra touch!

The rumors are true, the Driskill is haunted. It is haunted by inept and uncaring staff that has…read morelittle or no interest in making your stay enjoyable. our experience started at check in. we had prepaid for a double queen room thru Amex travel for my son and I who were in town for his birthday. Upon arrival we were informed that our room was not only not ready, but they were "sold out" of double queens. Imagine my confusion as at had not reserved this room, I PREPAID for it. We were offered a King room with a fold out and a $75 credit at the bar which I begrudgingly accepted. So off to the bar we went. As we attempted to close out at the bar we were informed that we could not use the credit offered because our room had not been entered into the system. Credit was useless, I paid the tab and went to dinner. Came back 2 hours later, room still not ready. It is now 4 hours past check in time. I ask for a manager and at this point getting upset. Manager appears and threatens to throw me out. At this point I give up, go to the room that I don't want and call Amex to deal with the issue. I have stayed at the Driskill well over a dozen times thru out the years and I am really disappointed that this experience has ruined all of the good memories. Sadly it will be my last stay. I've had better treatment at a Super 8. Hyatt has really ruined a true Texas landmark with this sloppy management and poor customer service.

Beautiful hotel for the area and very close to the campus and stadium. The bar had great specialty…read moredrinks and weren't unreasonably priced. The record player in the rooms was pretty neat and they have a pretty large collection of vinyl downstairs in the lobby. Rooms were nice, not the best view or the largest but still very nice.

Gorgeous would be an understatement…read more This is a boutique concept of a hotel - everything you can tell was selected with care. The check-in process was smooth, and valet brought your cars around with a simple text 24 hours a day. The location is basically on the UT campus so be aware that there is a lot of pedestrian activity. The good thing about that is - there is ton of walk ability for food and late night snacks. The view at the Otis is stunning as well, check out the photos they'll tell you yourself. Xoxo.