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    Hampton Inn and Suites by Hilton Intercourse

    3.7 (11 reviews)
    Open Open 24 hours

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    Had a really bad experience months back in the summer but since the corporate office handled it we thought it safe to visit and stay here again. BIG MISTAKE. The same rude condescending and belligerent front desk Make Clerk named Jean strikes again. We had been swimming in the supposed heated pool on Christmas Day and it was cold same as our last trip so my Wife called from pool phone to front desk where Jean was stationed and he refused to answer the phone. Not once nor twice nor three time. So my wife walked up as I was in the cold pool and asked him could he help check the pools temperature. He tried to blow her off yet she insisted and he came and looked into the room however nothing changed with the temperature of the water. More aggravating then that was when my wife asked why he didn't pick up phone he said he didn't hear it and the phone ringer is hard to hear. Switch to later that evening a charming woman front desk worker who we are friendly with we asked her about the pool temperature and the phone. She told us that the pool phone ringer is very loud and said he easily should have heard it. She actually walked back to the pool room to check the temp even though in the evening and our swim was long over. Talk about the tale of two front desk workers. So that leads to tonight as our first run in with Jean he refused a bottle of water to my elderly mother in law in the summer heat and we called corporate and they apologized profusely and we got comped rooms for it and reimbursed for the water we had to buy as they agreed it was ridiculous. The front manager John Barsoum was MIA that vacation. So we ask Jean tonight it's the last night of our three night stay if we could have a bottle of water and he refuses us again if you can believe it. Just for context we had asked a different woman clerk this afternoon for water ( we have medicines we take and couldn't get to store due to ice storms today) and she gave it to us in a split second from a drawer right at the front desk. So yes we wanted to see what Jean would do as it seem he has something against my wife and I a bi-racial marred couple and is quite nasty in tone to us. My wife couldn't believe it and we asked for Barsoum the manager but Jean wouldn't give his number said he was out of cards.. He said if I call And gave me a Hampton inn paper we could call that to get the manager. I did just that while standing at front desk and Jean answers the phone I shrug to him it's me calling though I'm standing right in front of him. Only then does he transfer me to the hotel managers voicemail where I left a detailed message with my number to call me. Have you ever heard of such a ridiculous situation and we are Silver Hilton Honors Members with dozens of stays we pay this chain for. This "gentlemen" Jean at the front desk needs to be retrained or reprimanded as he once again single handedly ruined our stay though two other kind woman front desk staff before him had made it such a please stay. I will report this all to corporate however if you are deciding to stay here or not as a tracker I tell you unless you like being treated like trash and abused so do NOT stay here. I await John Barsoums the Managers call as I'm hoping he will make this right. Last I asked Jean point blank to you have something against my wife and I cause this is the second time you're doing this as he did remember us and have a dirty look to us as well. For the life of me I can't understand why this employee remains employed let alone allowed to work with clients who pay for the Hilton Products.

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    2 months ago

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    4 months ago

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    1 year ago

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    8 months ago

    Clean and great price. Great breakfast setup each morning. Friendly staff and manager is very caring and friendly.

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    Ask the Community - Hampton Inn and Suites by Hilton Intercourse

    Fulton Steamboat Inn - Outside entrance.

    Fulton Steamboat Inn

    (114 reviews)

    $$

    We loved this place! We were in Lancaster on a mini vacation to see the show Noah at Sight and…read moreSounds Theater. That was absolutely amazing to see! Highly recommend going there too. When looking for hotels in the area the Fulton Steamboat Inn came up. We were very intrigued from the moment we saw it online. Wow, we were not disappointed. We arrived at night and as soon as we rounded the corner and pulled in all three of us said "wow". It was that beautiful! A steamboat designed hotel inside and out! There's a small lake with ducks, a playground, a fire pit area, and a nice seating area. They have a restaurant on sight, but we did not eat there. They also have a small gift shop. They did a great job at keeping things looking clean. The free coffee, tea, hot chocolate and cookies were a nice touch. They had the place beautifully decorated for Christmas. We plan to stay there the next we are in town. We have already recommended the place to several people!

    I saw an ad on Facebook and wow what great place. This is a great place for adults as well as kids…read more We stayed on the 3rd floor, adults only. The room was spacious, fireplace, balcony and even a step to help you climb into bed. They have a pool and hot tub with adult swim from 10-12om. Bar and restaurant are on site. I will review them separately. The koi pond and walking oath are nice addition We sat out one if the nights unfortunately no bonfire but still a beautiful peaceful night. Free coffee tea and cookies in the lobby. Employees were engaging and helpful. This might be a place to come back every year. Lots of things to do in the area and many restaurantstop to choose from.

    Hershey Farm Resort

    Hershey Farm Resort

    (262 reviews)

    $$

    Oh my! This is the best buffet I have ever been to. So clean, fresh food, beautiful atmosphere,…read moreand the staff were so friendly. I can't think of anything they didn't have on the buffet. Huge salad bar, bread bar, soups, steamed shrimp. Tons of main entrees, veggies, pastas, and a 4 sided array of desserts. The black raspberry soft serve was amazing. They also have a grill that has burgers, tacos, and other restaurant like foods. The price is very reasonable. Perfect for eating one big meal in the middle of the afternoon. Could've eaten there every day! Don't miss out on a great meal here! There is also a nice, inexpensive store next door.

    Our server Nicky was so helpful! We had a big family get together, so there was three tables of…read morejovial bliss. Such a variety of food! So many kinds of soups! I enjoyed the mushroom soup. I took just a spoonful of it because I didn't wanna try different things. They have a crème brûlée French toast that a lot of people rave about and I will say... Without a doubt, it was magnificent and delicious and so fresh! I did have a salad and it was very colorful and my whole family really enjoyed their meal here. Thanks for all the hard work and people. From seed manufacturers is all the way to the farmers and receptionist to answer the phone and the people that drive the food all around. Countless kind people! Thanks to the chefs, the preparation team, & all the servers! Everyone worked so hard and the day went marvelously. You nourished lots of people and I'm so grateful. Thank you for your kindness.

    Hampton Inn and Suites by Hilton Intercourse - hotels - Updated May 2026

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