My driver side wiper blade broke off. The super nice sales person pulled the right size and snapped…read moreit in for me. It was an efficient and easy fix. Thanks!

Trent is absolutely amazing. He has been at this location for 3 years and owns a Volvo so…read moreunderstood my car a 2005 VW Teurig. He and I watched a you tube video together. I did not have the special tools to remove the casing for my headlights which were out except for my brights. What a genius!! He designed a tool to do the work I have a video of him doing this work during one of our icy cold wind storms! I was so impressed. He replaced all windshield wipers plus an extra one since there was a bogo special. Trust this store. I do. Please tell Trent M'lyn sent you.

everyone, the employees are incredibly kind and courteous and helpful. Thank you for all you do.read more

This place is great easy to talk to don't make you feel stupid if you don't know what you are…read moretalking about. Always have what I came in for. Phone orders are great too.

So this is my neighborhood Autozone and unfortunately I find that the employees have next to zero…read moreknowledge about the products they are selling or about cars in general. Last time I went in I brought my friend who was buying my car. We ran the diagnostics computer to see if my vehicle was throwing any codes. During that process when he returned the machine the employees took it upon them selves to tell him my vehicle wasn't worth the money I was asking. Of course he came back to me in shock that they could be so rude? I sold my car but what if that was a make it or break it moment financially? When I called to complain I got more childish behavior with a couple hang ups and condescending behavior.

Have had good service here in the past. Two issues with my experience today: your return policy…read moreis inflexible and greedy. I bought some upholstery cleaner yesterday. This morning I realized I already had some. Brought it back but had lost my receipt. I had the card I used to buy it. Autozone's return policy will only issue a gift card and REQUIRES a phone number. You have chosen to make returns difficult for your customers. For this reason alone I will not be back. Now lets talk about Caitlin. Caitlin has a soft voice, muffled under a mask. I asked her a question which she responded to with a very fast, soft answer. While Caitlin may be well-versed in Autozone information, I am not. Further, I am hard of hearing. When I said, "Could you please say that a little louder and a little slower?" Caitlin repeated herself, YELLING the answer with a very odd maniacal shine in her eyes. She was absolutely, overtly patronizing and rude. I am a 40 year old woman. I have moderate hearing loss as a result of viral meningitis I was sick with last year. This makes life difficult. Caitlin's treatment of me was cruel and unnecessary. It was also extremely embarrassing. Caitlin appears to have some special needs herself, and ought to keep in mind that if she continues to speak to people this way, eventually someone is going to bite back.

Nothing but happy with these guys know their stuff The part I need you was on the counter waiting…read morefor me Open up and getting more work there done soon... thanks

These guys know what they're talking about if you need anything Dana spacer their the ones! Ken in…read morethe driveline shop does amazing to work, had a pretty long wait to have my driveshaft rebuilt but well worth it!

I want to say I came in last night with a small issue, Moses was there to help. He said let me…read morecheck that out for you. It was done and done. MOSES is a star. What people didn't realise is that I speak Russian and Spanish. Just saying be careful who you're talking to. Moses was the best! He actually had the same car and offered some help, I asked for a code read and there was no hesitation

Employees attitude ,I went into autozone SE Mill &82nd, Portland or. Asked for help on purchasing…read morewindshield wipers, and to install them, was told that he did not want to do it, I looked around I was the only one there so I knew it was not due to be busy, he said he just didn't want to do it. I thought he was kidding, so asked if he was, he said, No i just dont want to. So I left the store, as I was leaving an auto zone manager was entering, I asked if I could ask him a question, Is auto zones policy allows Employees to tell the customer they just don't want to assist a customer, he stated absolutely not, I told him I was just told by your blue haired boy wonder, he did not want to help me with installing new wipers. The manager profusely apologized and was all over himself to help me, and said he would talk to the store manager, he was just the assistant manager, I bought the blades from him, he installed in like 30seconds, I said there's 80 dollars your store just lost would have lost,had you not assisted me, I know in the scene of auto zones day 80 dollars is nothing, but it's 80 dollars you would not have had. I said you know iam sure it's hard to get people to work for you, but that attitude is not acceptable, if he drives off me, how many more has he disrespected to the point that O'Reilly, and car quest is just down the street.

I bought a 2017 honda civic, runs great, very happy with the purchase ! Great customer service,…read morearauto has much variety of late model vehicles, they offer aftermarket extended warranty up to four years. Highly recommend this company ! Great location, between i-5 and northeast portland.

No response to calls or text, no customer service whatsoever. Not sure how you run a business if…read moreyou don't talk to anyone.

I bought a 2020 Civic from a dealership (cough Swickard cough) not knowing the extent to which the…read moreprevious owner modified it, and assuming a dealership would sell me a good car. My check engine light came on after a couple months and Honda told me it was the exhaust mods and I needed to get it tuned at a shop. My first visit to VIP, they charged me nothing, explained the part giving me the problem, and recommended asking Honda to replace it with the factory part since they essentially sold me a non street legal car. Needless to say this didn't happen for free! I ended up coming back to VIP, they installed a cheat piece for the O2 sensor and also tuned the car. Unfortunately while they were in the computer tuning, it freaked out and triggered the entire Honda sensing system (cruise control, lane departure mitigation, etc) to stop working. I had to get this reset at a Honda dealership, along with a new check engine light that came on. But the Honda sensing lights never came back on, and I had VIP install another cheater piece for the check engine code. Since then my car has been perfect with no check engine lights. I was on a road trip during that time and Nicole was emailing me the whole time exchanging info and ideas. I really respect Nicole and the other VIP employees. If I had to be honest, sometimes I was double booked or made to wait longer than I expected. But this didn't bother me too much at what I knew was a small business and was worth it for the help I received. The owner is a former Honda dealership tech and I guarantee they are the best resource for Honda racing/performance around. Even though I'm a rare customer who wants my car to be LESS exciting, I will come back to them with any future performance issues or questions.

Paid for a map that hondata provides for free…read more Asked for a map to get my H2B project running s300 as I was having difficulties sourcing accurate dead times for an injector. Explained my situation on how I've tried every program out for OBD1 and explored a lot of maps to gather variety of times for these injectors, after comparing a basemap that hondata will auto generate vs what a professional tuner sold me I couldn't tell the difference! Car refused to even idle on said map too.

these folks were very helpful. they did not have what i needed. but they helped me find a…read moresolution. very competent. highly recommend.

The shop was busy but Matt stopped to let us know he would help us as soon as he finished assisting…read morehis current customer. Matt had true experience and knowledge and efficiently answered my son's questions. He quickly located what was needed and we were on our way. Clean surroundings inside and out. All the work associates were friendly and welcoming. Thank you Matt for taking care of us!

I've taken my vehicle here a couple times now. The employees are friendly and take the time to…read moreexplain things and answer all of my questions. The prices are affordable and you can count on the staff to be honest and respectful. If you haven't tried them out, you're missing out. They're also an AAA auto repair facility.

I took my 2007 Toyota RAV4 in for diagnosis because it had a cylinder 4 misfire. I was charged…read more$156.00 for scanning the check engine light. I was also charged $143.56 for spark plugs, even though the same set can be purchased on Amazon for about $100. In addition, I paid $124.80 for labor to remove and replace the plugs. Overall, I feel their prices are quite high. Although this was my first experience with them, I will say that their technician seemed very genuine and clearly knowledgeable about his work, but the service is definitely expensive.

Excellent service; Daniel helped my partner and I figure out an issue with the hatch on a ford…read moreranger shell and had a difficult to find part in stock that he left with us at no charge. Very rare to come across a company that has a genuine interest in helping even with not much pay if any from a customer. 10/10

Stopped by to have my canopy looked at. In short the staff…read morehere suck and the management is poor. I was prepared to spend some money. LEER canopies aren't cheap nor is the repair of them. I wanted to look at a couple other minor repairs and frankly, to shop potential mods for my truck (something that didn't happen as the staff were so horrible). So I walked in with some expectations: 1. To be greeted in a friendly manner 2. To feel that my business mattered (I value the money I earn I had hoped a sales person would also value the money I am willing to spend). 3. To see a variety of products (these people do have several products but they aren't marked or priced well and with no serious sales staff it's very hard to navigate). 4. To have knowledgeable staff as this is purported to be a LEER dealer. 5. I also hoped they would have parts but this is not always realistic with canopies. What did I get? Well, none of what I had hoped for. and I mean NONE. They wanted to charge me to even talk about the issue with the canopy. $60 bucks. When a tech walked over the "sales" person told them "don't even look at it" when the tech said "well, I walked all the way over here , you don't want me to even look at it?" the sales person said a definitive "NO!". but let me set the stage mid day, empty parking lot, empty bays, empty store, multiple staff milling around and me, the only walk in. What could they have done? They could have said, Hello welcome in, how can we help you? They could have said to the tech, yes we aren't busy go ahead and take a peek. They could have said, besides the issue with the canopy is they anything else you'd like to see on your truck? In short they could have simply treated me like a person willing to spend money in their business. So of course I do a couple things I can do, I DO NOT SPEND MONEY HERE!, I contact LEER and question their choice to have this be their listed dealer, and I write a few reviews to save other the trouble. Notable that I most often write reviews when I am not happy about a business because to me, I dont want anything crazy. I just want reasonable service when I'm willing to spend a lot of money. I noticed they have other negative reviews and frankly they ring true. This place kinda Sucks! So please take note and AVOID this place, it's really not worth your time. Instead go to LEER TRUCK ACCESSORIES in Oregon City. Good businesses are notable by the amount of people in the store, the experience they offer, and the walk away feeling which is something these people fail at.