Mr. Isaac was very helpful when it came to my BMW, I had an accident and he was able to the parts I…read moreneeded for my car and have them replaced for an affordable price.

From the owner: We specialize in used cars and car parts and repairs and diagnostic of any vehicles read more

I had to use the bathroom which I clearly know there is 1 available to the public. Person @ counter…read morewas extremely rude & told me there is no public bathroom. My young niece had to go as well. I wouldn't spend a dime in this place!

Horrible. Advertised assistance with wiper blade installation but only if you buy them there. I…read moreasked for a quick assist in locking in my wiper blades & was told "no". No help, no guidance, no nothing. I could do it myself & was willing but wanted some direction. Never will buy from here. Staff is horrible!

I was totally blown away by the person helping me. Not a car expert here but this person didn't…read moremake me feel stupid but took the time to explain what I needed. Next time, I need car stuff, I am coming here.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Places like these can be a treasure land for mechanics but it's also a gamble because you may or…read moremay not find what you need. The yard size is quite decent with a variety of cars, trucks, and SUV's. I'd say there are probably 100-200 vehicles in there. The only problem is these so called "mechanics" that work in the place tell you they have the part you're looking, but when you get there they don't and you don't find that out until after you've paid an entrance fee into the yard. And it sucks even more if you had to drive several hours from another state just to get there to get ripped off =/ But it's a junk yard so I guess even the inventory system is a piece of junk Moral of the yelp: don't go to junk yards that are two, three states over just to waste your time and money. but for instate residents it's definitely worth a shot for the small fee

Not trust worthy. My experience was poor. Just glad it was not an expensive part. I attempted to…read morepurchase a door armrest for my truck and received a door handle from the wrong model. Description and picture they advertised was clear as day but was a total misrepresentation of what they sent me. Tried to get an RMA # to return the item but was unsuccessful. Left several messages but never a call back. I have a part that's useless to me but they have their $$. I can only hope that I can save someone else from the same mistake.

There customer service sucks And the woman wasn't very…read morehelpful She told the other employee there someone at the counter u can take her if you want poor customer service I will not recommend anyone to go there

lovely experience on this fine saturday. we came in to pry off a pressurized oil cap and ray was so…read moremuch help & so charismatic! give him a raise. thank you : )

Had a 9:00 am appointment for a oil change they took the car right in however it took them 1 1/2…read morehours to do it. I looked in the garage and the technician was just leaning on the column on his phone. I said something about it and they went out to the garage and came back told me they were " wrapping it up now" . If you have nothing to do on a Saturday I guess this place is for you. Not me.

Had the absolute WORST experience here with Len. I came in on a Saturday at 11:45 for a simple oil…read morechange. He said he'd have me out within the hour. I return at 12:55 to find that my car has not even had a tech assigned yet to it, and it took him 5 minutes to FIND the keys to MY car. Also had tor audacity to charge over $100 for this "service". Absolutely unprofessional and horribly run business location. I wouldn't go here if my car broke down in the parking lot and I didn't have AAA. Whole oil change ended up taking 3 hours. They ordered the wrong part when I originally arrived, and said they can get inventory while it's snowing, in CT! And it was light snow and started while we were there. Do not go here.

This is one of the best run businesses in the area. for 20+ years I got my auto parts at one of…read moreO'Reilly Auto Parts major competitors. My wife and I moved to North Haven from Wethersfield four years ago. I went into my local "previous" auto parts store. It didn't have what I need. I then went into this O'Reilly Auto Parts. It completely won me over. I never wetn back. Phenomenal people - beautifully laid out - totally professional. My most recent experience - last week - was I walked into the store - as I so often do - in need of some advice / expertise. There was a friendly young man, Zach. I asked him a somewhat technical question about a piece of equipment I wanted to buy. There were several types at a range of prices. Zach led me - with perfect clarity to the right piece at the right price. Then explained to me exactly how to use it. I walked out - as I always do from this great store - with a COMPLETE solution. Zach is a young superstar on the rise. Great attitude. Knowledgeable. Provides above and beyond service. his extra effort didn't result in any immediate dollars going into the store's daily revenue. But it solidified in my heart and mind why O'Reilly's is my ONLY go to store in their specialty. I recommend to O'Reilly's Auto Trader Corporate. Sneak in a video camera and train it on Zach on any day he works there. You could use that as an absolute role model for training others. All the Trainer would have to do is to edit the highlights of his day, play the tape - and turn to the class and say - "And THAT is how its done!!!". Thanks Zach!

Shout out to Zach who helped a lady in distress when her drivers side wiper "broke" off!! He…read moredetermined it really wasn't broken and reattached the wiper for me as I failed miserably trying to fix it myself. What a sweetheart! Thank you so much!!!

junked my car with them they gave me a post dated check that I went the next day to cash and there…read morewas no money in the bank will never deal with them again. Then when I called them, the gentleman at the desk was very nice. He kept calling the owner and the owner's wife and they ran me around for the whole day. It was the worst decision I ever made. Please there is plenty of junkyards right up the street from them those ones do not deal with Elm city I'm pretty sure all the reviews that are good are probably from his friends and families

I sold them my old pick up. I was not home when they came to get it. The spare tire was in the bed…read more, because the bracket underneath was broken.nThe driver took it out and rolled it into the wooded area in my yard. where I found it weeks later. Talk about an irresponsible asshat move. Do not trust these people.

My car battery died at 4pm on a Saturday, and I was stressed and in a rush to get it fixed before…read morethe upcoming work week. Felix at O'Reilly was incredible. He helped me sort out my options, installed the new battery, disposed of the old one quickly, and did so with so much kindness. I would absolutely go back to O'Reilly, mainly because of Felix.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!