They are the best! They are quick, do really high-quality work, and keep you updated every step of…read morethe process. The whole team was super communicative and accommodating, which made the process so much less stressful for me. They also handled all of my insurance details, which was so helpful and I appreciated so much! As a 23-year-old non-car related things girl, my dad usually handles all of my car stuff and I just moved here so I was a little scared going into it but I never felt tricked or taken advantage of at all like some shops do. They were so honest and helpful the whole time. Vinny did my estimate at the beginning and explained the breakdown so I actually understood what was being done and the costs. They followed through on everything they said and my car was even finished over a week earlier than the original pickup date. They also coordinated with the outside shops on the other things my car needed done with the wheel and clear bra and handled all of that for me which made it way easier on me. They also have a super easy after hours pick-up process and I was able to pick up anytime! I had such a great experience and will definitely be back if I ever need anything again.

1st Choice Collision repaired my Nissan Versa after an animal collision. They worked with my…read moreinsurance to make the whole process painless for me. They kept me well informed on progress, helped resolve a rental car gap issue, and made adjustments months after completion of the work with no questions asked. My car looks and performs like new. I will never use another company in the future. This one is absolutely the best!

We had a car problem but couldn't find anyone interested in working on it as they were 'too busy'…read more We were 100 miles from home and due to health reasons needed desperately to get back quickly. Another repair company suggested that we contact Able. I called them and explained my dilemma. The receptionist talked to one of her mechanics and he graciously took on the job. 15 minutes later the car was repaired and we were on our way. Where can you get service like that anymore! Fast, thorough diagnosis and repair. Just like the old days. Definitely would use them again. THANK YOU Able employees!!

Sole proprietor. Honest, competent. Work done on time. FULL explanation of the problem and what…read moreit will take to complete the work. Interestingly, provides repair options. After repair, explains what he did. Prices appear reasonable. I've never had any complaints. Been there with two cars probably 4 times total. Not disappointed.

They were so friendly and did a great job !! They even went above and beyond and buffed out an area…read morethat wasn't part of the job and didn't charge me!!! I highly recommend these guys!!!

Car was peeling paint 2 weeks after we brought our car into this shop. Definitely done cheap or or…read moreawful

Alex is a smart guy, knows his vehicles. Easy to work with, answers questions and listens well. I…read morehave had many repairs on my 2012 VW TDI and Alex has always been upfront on price (best shop rate) and delivered in the time frame he describes. If you're looking for good service and you want it done right, he's your guy!

Horrible experience. The guy was not nice. came out of the building yelling at me about what he…read morenoted on his invoice about my brakes needing rotors too and that's why the pads need done again after 4 months. He wasn't my first quote for the brake job and the other shops did not recommend the rotors like he did. Probably just trying to get a few more bucks from the dealership that was paying for it. Pretty sure he put the cheapest pads he could find on my Q7. He was in my face like he wanted to fight me. Not professional at all

Just moved to the area and needed a few scratches removed from the driver's side of my car…read more Stopped in and was treated like a queen! The scratches were buffed out and when I came back I was told there was NO CHARGE! The car looks brand new! What a great way to be welcomed to the neighborhood! So grateful there are wonderful companies out there like this! Many thanks!

I had a very frustrating experience with Eastmont Body Shop…read more The initial estimate process was fast and easy, and I was told the repair would take approximately two weeks. I dropped my car off on August 3. My insurance initially authorized only three days for a rental car. Eastmont told me this was standard and that the rental authorization would be extended as needed. After three days, I began calling to make sure that had been taken care of. No one answered the phone or returned my messages. After an entire week without a response, I actually made the 65-mile drive to the shop because I was beginning to wonder if something had happened or if they were even open. They were. There was someone sitting in the office. They simply had not answered or returned my calls. At the two-week mark--the time I had originally been told my car would be finished--I called for an update. Again, it took three days to get a response. I was then told the car should be ready either Friday or the following Monday. Friday came and went with no call. Monday came and went with no call. At the four-week mark, I finally received a call saying the car would be ready Tuesday. I rearranged my schedule to make the 65-mile trip to pick it up, only to be told Tuesday morning that it would not be ready until the following day. We finally picked up the car four weeks and five days after dropping it off for what was originally estimated to be a two-week repair. Unfortunately, that still wasn't the end of it. On the drive home, I heard a ticking noise and pulled over to investigate. I discovered that molding on the driver's side had not been properly reinstalled. That meant yet another 65-mile trip each way to have the shop correct it. As of today, I believe the repair is finally complete. The actual bodywork itself was acceptable. My complaint is with the extraordinary lack of communication, repeated missed completion dates, and the amount of time the shop kept my vehicle. Delays can happen--I understand that. What is unacceptable is leaving a customer without updates, failing to return calls for days at a time, and telling a customer a vehicle will be ready when it isn't. A two-week repair became nearly five weeks, involved multiple unnecessary 130-mile round trips, and still required a return visit because part of the car had not been properly reassembled. Based on my experience, I would not recommend Eastmont Body Shop.

My 2012 Jeep Grand Cherokee failed near Orondo on a Saturday afternoon. I live in Puyallup and,…read morewithout knowledge of the surrounding service options, I looked up Jeep service in Wenatchee. After a phone call where I was told service was closed until Monday morning but could use the drop-off service, I had the vehicle towed to Town Chrysler. I left a brief note stating the basic issue and the keys, with a promise to call and answer questions. I was contacted before I could call and was promised a rough diagnosis later that day. As promised, I was contacted that afternoon. Bent pushrods, probably a timing chain failure. We agreed on a engine replacement. Expected time for the new engine was 5 days; they had it in 3. Installation and checkout took about a week and a half. They were very thorough and kept me informed along the way. My service rep, Doug, was extremely friendly and knowledgeable. Overall, a great experience for an out-of-towner.

They have had my truck in their service department for 6 weeks, (warrenty work) they've tried to…read morefix it 4 times and then call me and say they thought they fixed it but didnt. They still are holding my truck, the GM Clayton Walker told me he wont do anything about it and the service manager Matt wont answer the phone. Or call back. The owner at dodge and town toyota Tony told me to get an attourney and do something about it.

New brakes on my wife's car. Fair price they work great…read more This is the third vehicle I've taken to Adan, all good results good price. Give them a try. Noel

We have had car issues with our Tahoe and this mechanic can always fix anything within 2-3 days…read morefaster than any other mechanic, been coming here for 6 years! If it's a simple problem.. it can always be fixed right on the spot.

Our daughter recently bought her first new car, and we couldn't have asked for a better experience…read more Mark Lenicka was absolutely wonderful from start to finish. He was so patient, kind, and genuinely caring as he walked her through the process and made sure we all felt comfortable every step of the way. He even came in on his day off to help us, which says so much about the kind of person he is. Buying a first car is a big milestone, and Mark helped make it such a positive and memorable experience for our family. We are truly grateful for all he did. We highly recommend Mark and Cascade Subaru!

Found exactly the car I wanted and received exceptional service through the process. I worked with…read moreLeon Comeau, who is the most knowledgeable person I've ever met in all things Subaru. He showed me features that I had no idea existed, and provided tips and tricks for maximizing the benefits of the Costco Auto Buying Program. He followed up timely and supportively after my purchase. Nothing about the process felt high pressure or unclear. This was the best car buying experience I've had to date!