I often frequent the kahoots location in HB and everyone is so so kind and truly care about the…read morewell being of everyone's fur babies! My sweet Nora's T 4 is elevated and I was looking at changing her protein and engaged in conversation with Ashley and Theresa and they were so attentive and genuine in their advice and support as I was very worried and a little stressed about her bloodwork results. They spoke with their nutritionist and got back to be so quickly and were able to share some wonderful suggestions! I came into the store today and they weren't there but Robert was and printed out notes of suggestions for new food. Above and beyond and so supportive! We love Kahoots in HB! Thank you Ashley, Theresa and everyone at this location for working so hard to ensure the absolute best customer service and support!

Here's a polished, fair review that conveys your experience without being overly harsh:…read more I normally have a great experience at this pet store, which is why today's visit stood out. When I walked in, I mentioned that my dog is currently in heat. There wasn't any engagement--no "How is she doing?" or any conversation at all. Later, while I was looking at the chew bones, I mentioned I wanted to get my dog a special treat because she's been such a good girl. I asked about the difference between two products, and the response was simply, "It depends how much of a chewer your dog is." Rather than asking what breed or age my dog was, or trying to help me choose the best option, I ended up volunteering that she's a Rottweiler. The employee just pointed to one of the bones and said, "That one." When I commented that another one looked popular, the response was just, "Yep." At checkout, there was still no conversation--no greeting, no "How's your day going?" or anything that made the interaction feel welcoming. The transaction was completed, and that was it. I understand everyone has off days, and I'm not trying to be overly critical. I also recognize that maybe I caught the employee at a bad moment. However, working in a customer-facing role--especially at a specialty pet store where customers often appreciate advice and conversation--friendly engagement and genuine customer service make a big difference. Since moving to the area and covering it for work, I visit often...hope this was a one off and that this employee has a better day...b/c she sure threw my day off!

Staff was very disengaged. When asked where a product (weed killer)was located, they gestured…read moretoward a rack, said lawn.products are "over there", and walked away. There were maybe 2 people in the store. Would've been great if they would have taken the time to tell me they didn't even HAVE what I was looking for.

I come here a lot for my pups and occasionally get feed (treats) for my daughter and son-in law's…read morechickens. They have a lot to offer for your pets. Not only do they offer animal food they have plenty of toy options for your dog or cat, and supplements as well. A variety of food containers for horses, chickens, dogs, cats, and even hummingbirds can be found here as well. I have found useful necessities for my garden as well. Any pesky critters invading your garden you may find something here to remedy that issue. I have seen garden fertilizers here but have not used any of them as of yet. You can even find helpful needs at the register for yourself, such as a compact flashlight, hand care lotion etc.. I find the staff to be helpful and knowledgeable when ever I have a question about my garden or pet needs. Note: The business is not open on Sundays. Check the place out, hope you find what you need and have a good experience as I did.

Excellent place come here for all of my animal feed super nice people with great pricing as wellread more

First time going in to buy Hay and when I got home to open the box the hay was extremely dry I…read morecalled to see if I was able to return it and I was told you can't .. The feed store in vista allows hay returns even if it has been open .. its ridiculous that I spent 18 bucks on a box of hay for it to be dry ..

Great service they kept his notes from his last appointment. I didn't have to explain anything…read moreabout my dog. Very friendly and loving towards my dog Molo. My sister, my daughter and I all use pet Parlor for their grooming services for our animals.

I have been going to Pet Parlor for the last five years and I am so happy with the customer…read moreservice and grooming they provide. My dog can be very difficult. The staff/Brenna have been so attentive to his needs and understand his behavior. I have and will always recommend Pet Parlor!

Employees are friendly and do quality grooming. My dog looked amazing when they finished.read more

Everything was great!!!! Can't wait to bring my dog back!…read moreI don't know who loved it more my dog or me!!!!!!!!

Place is closed down, don't go. Seems almost abandoned. All bird cages are empty…read moreNothing to see here.

I am in the market for an exotic bird. Not quite sure what I want yet and I wanted to research the…read morepossibility of a Toucan or similar bird. SO HAPPY I found this place. It is so nice to be able to be outside and see birds away from a store environment. This place is on 45 acres and it's kept up so beautifully. I was especially impressed when I met the owner and found out he is recovering from a health issue. The gentleman had trouble walking, but I guess he is on the mend and doing well. They have over 500 birds on premises and are so knowledgeable. I did a little research on the owner, Jerry, and he is THE expert of the breeding and caring of Toucans in captivity. While we were there he had 2 phones calls from other facilities asking for his advice on this situation or that. He with a couple of partners are the ones who developed the pellets that are now fed to these amazing creatures by zoos and other exotic owners. Super impressed with his knowledge and the knowledge of his assistant Marcella. Since Jerry is having difficulty walking, Marcella took us to the nursery. When I asked detailed questions of some of the babies, she pulled out a journal where EVERY bit of information on every bird is kept, from hatching until they are sold. I was floored. Also impressive is how friendly the babies were. They are hand raised and each one is socialized. I am definitely going to purchase a bird from here, I just love the way they start their life. The problem is deciding which one, do I choose an Aracaris or a Toucan..

Great cut !! We could not see her eyes .. when we took her in .. now she looks great ..read more

They are always accommodating! They have done very well…read moreevery time with my Pomeranian-she always looks great when she's groomed. I cannot say enough, it's always a positive and happy experience every time I book services with Pampered Pets! Pricing is fair as well!