I came into this PetSmart location yesterday morning and was greeted as soon as I walked in by a…read moreworker named Talia. I was coming in to return some cat food I had just bought, as my sweet kitty Tofu passed away over the weekend. I was having a horrible day and Talia made my experience so easy- she was so helpful in returning my items and also talked with me about my cat. I showed her pictures of Tofu and it felt so good to be able to talk about him and share funny stories. The compassion she showed me and the genuine concern is something I won't forget. It's clear this Petsmart employs people who actually care about animals and I'm so grateful she was there the day I decided to come in. Thank you Talia and the whole team at PetSmart.

My pup Honey goes to Doggie Day camp almost every day - Tabitha , Allison, Morgan , Chloe (…read moreeveryone actually ) is amazing. They treat Honey as if she was their own . My dog is so happy when she enters the doors at Petsmart ; from the enrichment games , the theme parties , and so much more - Honey deserves the best and Petsmart Encinitas is the best ! Thank you for treating her like family !! Leslie is an absolute Gem and is a wonderful resourceful trainer - and has helped me with my big pup !! Thank you Leslie !!!

Super friendly and helpful staff. I needed to buy a new dog and had several preferences. The person…read morewho helped me did a great job helping me choose. Surprised at the reasonable price is too.

We're from out of town and badly needed to give our pup a bath…read more Used the self grooming station and it was very clean/neat with a very large and roomy tub that had stairs for dogs to easily get up and inside. Aprons, towels, brushes and shampoo/conditioner were all available. The water pressure was great, nice and warm and also had a great high power blow dryer. If I lived locally, I'd definitely be back here often. Very fairly price at $22 and didn't feel rushed at all.

Richard truly deserves recognition for his outstanding care and compassion. He went far above and…read morebeyond to help my senior mother on three separate occasions, each time showing patience, respect, and genuine kindness. What meant the most to us was that when help wasn't readily available, Richard stepped in without hesitation and made sure my mother felt supported and comfortable. He took the time to listen, never rushed us, and treated my mother with dignity and warmth. His calm and caring approach made a stressful situation feel much easier, and his empathy left a lasting impression on our family. Not every interaction that day felt welcoming, which made Richard's kindness stand out even more. Employees like Richard are rare. He represents the very best of customer service and human decency, and because of him, we will absolutely continue coming back. Thank you, Richard, for your patience, compassion, and for being such a bright spot when it truly mattered.

Richard deserves the highest praise. He went far above and beyond anything that could reasonably be…read moreexpected and helped my senior mother three different times, each time with patience, compassion, and genuine care. What stood out most was that when other staff members wouldn't step in or weren't able to help, Richard did so without hesitation. He never rushed us, never made my mother feel uncomfortable, and never treated the situation like an inconvenience. He spoke to her with kindness and respect, took the time to make sure she felt safe and supported, and showed a level of empathy that is sadly rare these days. It's clear that Richard truly cares about people, not just his job. His actions made a stressful situation feel manageable and left a lasting impression on our family. Because of Richard, we will absolutely continue coming back. He represents what exceptional customer service should look like, and Petco is lucky to have someone like him. Thank you, Richard, for your patience, your compassion, and for stepping up when it mattered most.

This is a wonderful boutique pet store. Friendly staff with two "assistants" wylan jennings and…read moreluna. The doggy ball caps weren't quite the right fit but we found a super cute bandana.

Best bet store ever!!!!! Great selection, amazing FULL service for all of your pet food, pet toy…read moreand general pet needs! Could not recommend more highly !!!

Dirty Dogs is such a vibe. My dog is actually stoked to go there because the staff takes such good…read morecare of him. And they have cute little toys. I highly recommend!

"I used to bring my dog to this grooming company regularly, and we never had any problems--until…read moretoday. My dog is a corrective dog; sometimes he reacts when being touched. As a professional grooming service, I expected the staff to be trained in handling dogs like him--using a muzzle or other safety measures. Instead, I was met with a very panicked response, and I was told he was misbehaving without any real understanding. I am deeply disappointed and won't be bringing my dog back. I hope they take this feedback seriously and improve their training."

I love Carters! Best ppl, Best products, Best service & the BEST CATS!…read more Carters has a "hometown" feeling with exceptional customer service & they have the knowledge to always recommend the best product for your livestock ~ (& Cat )

Seemed to be a good array of products here for every animal in your life. I dislike that there are…read moreno prices on anything. So annoying to have to keep asking how much something is or tote it up to the counter. To add to that, prices are a little haphazard. I got chicken feed and a container which were normal priced and $2 too high respectively. But I looked at some horse products that were 2 x what they should be! So just know prices for what you want to get going into the place so you don't end up broke. Gentleman that carries out the grain was super nice and helpful. Also they were having a shot clinic in the parking lot when I was there. My dog needed some boosters so we joined the queue. It was a little chaotic and warm in the sun but the girls were nice and the price was right. They do it twice a month. Recommend!

I just visited Backyard Birds in Encinitas (El Camino Real x Encinitas, Sprouts shopping center)…read morefor the first time. They have pet bird food, too! I have two macaws, seven cockatiels and a breeding pair of Gloster Canaries, and I've found my new food source! Vince is knowledgeable and friendly, plus he has had a cockatoo for 30 years! That's a true commitment to the avian community. Five stars, high recommendation, big bird mama smile!

Great Customer service and knowledge! Vince and I were discussing my Mom's new home that hasn't…read moreattracted any birds due to the lack of lots of trees. There is one violet bush that the hummingbirds are attracted to and I asked what I could do to bring in more Hummers to her yard. He suggested a hummingbird food that has a little extra goodies. I purchased it, and it worked! Thanks a million Vince! Happy Bird watching, J

The Food For Dogs new pantry in Encinitas is awesome!!! It's clean, has fresh food available as…read morewell as some new products. They provide human-grade food for dogs and cats of all sizes and ages. They also have amazing special diets for after sickness or surgery, upset tummies or in our case a renal diet. They also have different size amounts to accommodate different needs. They are portioned and convenient that saves time and money. The customer service is outstanding and they also do custom food if your fur baby can't have or doesn't like certain ingredients. They also deliver for free!!! Your fur babies will love their food and have unstoppable energy and good health!

I love how healthy my dog is on this food and how kind the people are who work with this whole…read morecompany. After I saw how well my dog did I recommended just food for dogs to my sister whose dog has struggled with irritable bowel syndrome. She has seen multiple specialist and he was finally put on steroids. I'm happy to say he is completely off all meds and is doing spectacularly

Great place with quality food options for my dog. I need 85 characters…read more...............................................

This is such a great store. Really good quality treats. Finally made it in to do self washes this…read moreweekend. What a great experience. There are 2 tubs in a private room. We had 2 figs so took up the whole room and had to ourselves. The tubs were easy for the dogs to get in. The water pressure and temperature are adjustable which is really nice. They had many shampoo choices and all were really good lather and smell. There were many really good brushes as well. Loved that the dryer was also fully adjustable for the blower. It was nice to be able to turn it down for around the face. Also really liked that the heavy rubber mats on the floor so no fear of slipping. Will definitely be going back here for washes!

I love Tigertail Pet Foods! I walked in and was immediately impressed by the wide selection of…read morefood, treats, and bones they offer. It's so difficult to find raw pet food that is properly balanced with everything your pet needs, but Tigertail truly delivers. Not only do they have an amazing variety of raw food options, but they also offer handmade treats made locally, which makes it even more special. My dog absolutely loves the beef liver strips, but as every pet owner knows, liver can be very rich, so I really appreciate that they offer other treat options to help balance his diet. What really stood out to me was the customer service. The staff is incredibly friendly, knowledgeable, and genuinely passionate about pet health and nutrition. The took the time to answer my questions, explain different options, and helped me find the best choices for my dog without ever making me feel pressured. This shop is such a great local gem. Their products are so much better than the frozen patties offered by many other raw food vendors, and far easier than trying to prepare balanced raw meals myself. I highly recommend Tigertail Pet Foods to anyone looking for high-quality, locally made pet food and treats.

My cat loves this food. It keeps him in prime health. My vets can't believe he is 19 years old…read more Worth the drive from Orange County.