I came into this PetSmart location yesterday morning and was greeted as soon as I walked in by a…read moreworker named Talia. I was coming in to return some cat food I had just bought, as my sweet kitty Tofu passed away over the weekend. I was having a horrible day and Talia made my experience so easy- she was so helpful in returning my items and also talked with me about my cat. I showed her pictures of Tofu and it felt so good to be able to talk about him and share funny stories. The compassion she showed me and the genuine concern is something I won't forget. It's clear this Petsmart employs people who actually care about animals and I'm so grateful she was there the day I decided to come in. Thank you Talia and the whole team at PetSmart.

They put the wrong hours online, and always close early/ open late. Don't trust their hours onlineread more

We're from out of town and badly needed to give our pup a bath…read more Used the self grooming station and it was very clean/neat with a very large and roomy tub that had stairs for dogs to easily get up and inside. Aprons, towels, brushes and shampoo/conditioner were all available. The water pressure was great, nice and warm and also had a great high power blow dryer. If I lived locally, I'd definitely be back here often. Very fairly price at $22 and didn't feel rushed at all.

Super friendly and helpful staff. I needed to buy a new dog and had several preferences. The person…read morewho helped me did a great job helping me choose. Surprised at the reasonable price is too.

Asya does a wonderful job. She's a wonderful grooming manager. She's the first one that can…read moreactually give him my golden doodle cut without shaving her bald. . Everyone at Petco all the staff is very friendly. I'm so happy I ended up staying at Petco. The store manager could gain some knowledge on how to be better at customer service when I was frustrated at one time he said "maybe Petco isn't right for you. " along with never giving me the corporate number . I'll Never forget that comment . But Asya and other staff are the reasons I return.

Richard deserves the highest praise. He went far above and beyond anything that could reasonably be…read moreexpected and helped my senior mother three different times, each time with patience, compassion, and genuine care. What stood out most was that when other staff members wouldn't step in or weren't able to help, Richard did so without hesitation. He never rushed us, never made my mother feel uncomfortable, and never treated the situation like an inconvenience. He spoke to her with kindness and respect, took the time to make sure she felt safe and supported, and showed a level of empathy that is sadly rare these days. It's clear that Richard truly cares about people, not just his job. His actions made a stressful situation feel manageable and left a lasting impression on our family. Because of Richard, we will absolutely continue coming back. He represents what exceptional customer service should look like, and Petco is lucky to have someone like him. Thank you, Richard, for your patience, your compassion, and for stepping up when it mattered most.

This is a wonderful boutique pet store. Friendly staff with two "assistants" wylan jennings and…read moreluna. The doggy ball caps weren't quite the right fit but we found a super cute bandana.

Best bet store ever!!!!! Great selection, amazing FULL service for all of your pet food, pet toy…read moreand general pet needs! Could not recommend more highly !!!

Everything went well and Kristen in Leucadia is awesome The…read moreabsolute best for everything related to grooming and washing my dog.

I've been a Dirty Dogs customer for a while, and I'm done. This isn't about one bad day. It's a…read morepattern. In the past, a grooming visit here resulted in my dog needing a trip to the emergency room. Although Corporate handled that well and reimbursed me for the ER visit, that only meant to me that they were aware that their groomers inexperience caused that issue. Appointments consistently take far longer than they should, and many of the groomers seem very inexperienced. If you don't get the good ones, the rest are just really bad or new to the job and it shows in the inconsistency of the outcomes. Last week, they canceled my appointment the day of because a groomer was injured. Things happen, so I rescheduled. At today's rescheduled appointment, I was running a few minutes behind, texted ahead to let them know, and arrived well within their 15-minute grace period. To start NO ONE was at the desk when I arrived. Once she came out, I immediately apologized at the desk for running late, and the front desk staff told me it was no problem. She then checked out another customer and gave me a dog treat before finally going to the back to get the groomers. It took nearly 10 minutes for them to come out. Zero urgency for something that was going to be an issue in regards to their ability to service me. When the two groomers finally appeared, they stood in front of me discussing how they felt about whether they'd "have enough time" for my dogs. Again, zero urgency, zero concern for my time or what I had to do to get there that day at a time that was not ideal for me but was all they had when they forced my reschedule. If you were waiting on a client, where were you? Why were you in the back? You were not on break. You should have been out there and ready to take your next client. So let me get this straight: you canceled on me the day of, I rearranged my schedule around yours, I communicated ahead and arrived within your own grace window, and then you spent 10 minutes in the back before questioning whether you could fit me in? For two dogs that had appointments and at a cost of roughly $300? I am not just sitting around all day just waiting on my grooming appointment as I have to work and I do my best to show up on time and have never been late before and I communicate when or if I can't, as I did today. I expect the same basic respect from a business I've been loyal to. Dirty Dogs lets its inexperienced and clearly unprofessional staff dictate the customer experience instead of the other way around. I won't be back, and I'd encourage other pet owners to look elsewhere.

Great place, friendly people. Quality products and good selection…read more Definitely the place to go to for your animal needs.

I love Carters! Best ppl, Best products, Best service & the BEST CATS!…read more Carters has a "hometown" feeling with exceptional customer service & they have the knowledge to always recommend the best product for your livestock ~ (& Cat )

I've been going here for years and realized I've never posted a review. I love this business. I…read moredrive from the city to get my bird supplies. When you walk in it's a wonderland of choices, from feeders to seeds it has great variety. I find myself walking around the store for a bit to check out all the goodies. I routinely interact with Mark, he's knowledgeable and always helpful, and remembers you. Vince, who is the owner, brought in products for those with pet birds. It's a well rounded store for one's birding needs, I can't recommend it enough.

I just visited Backyard Birds in Encinitas (El Camino Real x Encinitas, Sprouts shopping center)…read morefor the first time. They have pet bird food, too! I have two macaws, seven cockatiels and a breeding pair of Gloster Canaries, and I've found my new food source! Vince is knowledgeable and friendly, plus he has had a cockatoo for 30 years! That's a true commitment to the avian community. Five stars, high recommendation, big bird mama smile!

The Food For Dogs new pantry in Encinitas is awesome!!! It's clean, has fresh food available as…read morewell as some new products. They provide human-grade food for dogs and cats of all sizes and ages. They also have amazing special diets for after sickness or surgery, upset tummies or in our case a renal diet. They also have different size amounts to accommodate different needs. They are portioned and convenient that saves time and money. The customer service is outstanding and they also do custom food if your fur baby can't have or doesn't like certain ingredients. They also deliver for free!!! Your fur babies will love their food and have unstoppable energy and good health!

I called in advance to confirm the renal food is in stock and prescription is on file. I show up to…read morethe Encinitas location at 3:40 PM -- over two hours before close at 6 -- and door is locked. Voicemail says "we're here but helping other customers." Zero stars for telling me I can pick the food up before 6 for my sick dog and being closed.

This store has amazing products and the staff are very knowledgeable!! Leslie, The Owner is…read moreextremely service oriented. The groomers on staff are gentle and listen to your desires for your pet!! Parking is plentiful& the parking lot attendee, Willie is very empathetic to your needs. With everything in the store, it might take you a bit longer to take everything in!! This pet store is one of Cardiffs gems!! I can't say enough about this handy store!!

Great place with quality food options for my dog. I need 85 characters…read more...............................................

My cat loves this food. It keeps him in prime health. My vets can't believe he is 19 years old…read more Worth the drive from Orange County.

Great, healthy pet foods and also all types of treats. Food choices include raw, grain free,…read morechicken necks, turkey necks and more.