What a great experience! It was our doodles first haircut and so glad we found this spot. He was a…read morereal scraggle muffin before the haircut and they absolutely nailed it! From the moment you walk in you can tell that your dog will be treated like family. Great service and great prices. We even got to meet the new owners, Chris and Carly! Thanks Grateful Dog!

Fair price and nice staff! They really treat my dog well and are so excited to see her. I've been 3…read moretimes and 2 out of the 3 times her cut was exactly what I wanted. Easy to communicate via text. Recommend!

My little guy is 13 years old. The staff is kind and gentle with him, they are like family. He…read moreloves going to see Katherine and looks amazing when he comes home!

We've been coming here for just shy of five years and never had a bad experience. Imani is our…read moregirl! She's efficient and gentle and super communicative and considerate. I have a Shih Tzu and I am very picky about where I take him because I've had bad experiences in the past where they get too close to his bulging eyes. Imani has never even come close to nicking him. The whole staff treats us like family and we love, bringing our boy there.

Dirty Dogs' self-wash is an absolute lifesaver! Washing my golden retriever in my apartment is…read moreback-breaking and takes forever with our low water pressure, so Dirty Dogs truly feels heaven-sent. The setup makes everything so much easier and faster, and way less messy. After reading other reviews, I started bringing extra towels, brushes, and my own shampoo since my pup has such a thick coat, and that's worked out perfectly. One time I went by myself, and the staff kindly helped me lift my dog into the bath, which I really appreciated. They're always friendly and willing to help. I also love that they have demo products you can try, and they smell amazing! Overall, such a convenient, thoughtful setup that makes bath time so much less stressful. Highly recommend for anyone with a big, fluffy dog!

The Good: great people, great grooming and baths and "CAGE FREE"…read more. The Bad: April 1st they began charging $25 per dog for a "cageless service fee". The problem is they don't have any cages in the grooming area. And if you bring 2 dogs in together then it $50 before you do anything!! You don't have a choice to do cageless or caged. One of the great things about Dirty Dogs is that it is cage free. So find another way to increase prices more legitimately, and until then I will have to think twice about coming in again or as often. A friend of mine said that he cut back on the amount that he tips to make up for this charge. That's not fair to the groomers. But it's his way of letting you know that he doesn't approve of this frivolous fee either.

My dogs always look amazing when they are done. Lila looked really cute today and had a little…read morecharm on net collar. Her trim was darling hand she smelled really clean and sweet.

Very easy to communicate with…read more This was my first trying run this place on October 3rd. I was hesitant because my fluffy cat hadn't been to a groomer in years ( they closed) and my short hair kitty had never been to a groomer at all. I let the groomer know this and let them know that the short hair kitty doesn't like his hands being touched, so I wasn't sure if he would get his nails trimmed. Not sure if I needed to be there or not in case a blood bath would happen They reassured me that Angel is great with cats and that he would be fine. I got there about 7:50am and Angel let me go in early with the furkids. The place was nice and clean and no vibes! I dropped them off and Angel told me it would take about 3 hrs and he'll call me when they were done. I waited out front in the car with my Mom. When they were ready, they called and I went inside to pick them up. They looked fantastic and smelled so good. They were calm, no look of discomfort or panic, so hopefully things went well. Even after a week of being home, they still smelled great and the short haired baby smelled good a week after that. They also both had matching bandanas which was adorable! We'll go to this place again and hope they make a closer location.

My little fur-baby noticed this place before I did, and he insisted on going inside. So we did. As…read moresoon as we stepped through the door, I felt like a kid in a candy store/toy store. Bright, colorful, clean, well-organized, lots of eye-catching displays, and with treats and toys galore. The bakery treats look fit for human consumption. I don't know what all the treats are made with, but a couple of things I looked at contained sugar so I passed on those. I didn't want to walk out empty-handed, so I treated my boy to a plush walrus.

Disappointed to have driven an hour to find out the store is closed. An update of social media…read morewould've been helpful. If ever in the area I would like to visit since their treats look cute and I'm sure my doggo would like. Communication is import at especially since their locations are limited.

This place is horrible. They always made me feel like I wasn't caring for my dog enough. My last…read moretime here, they sedated my dog and didn't tell me before or after. My dog came how and could barely walk straight.

My shitzu rescue who had an issue with grooming and her feet touched had a very happy experience…read morewith cindy We are very pleased with dogs and suds.

They are absolutely the best! I have boarded my Labradoodle there multiple times, and he always…read morecomes home. Happy and in good health. The staff is loving and professional! Iris Hirsch.

Will never return here after my dog required veterinary care due to an injury sustained during a…read moreboarding stay at Alcala in April 2024 that was directly caused by their care. When I picked my dog up after five days of boarding, I was shocked to learn that he had been put into solitary confinement an hour after I dropped him off due to "showing aggression with another dog" and he stayed in solitary for the entire five days he was there. When I asked why I wasn't informed of this at all, the employee told me they "didn't have all of the information at the time" which made no sense considering they were the witnesses and decision makers. When I brought him home I noticed a large sore on one of his elbows that he didn't have when I dropped him off at Alcala. His veterinarian told me it was likely caused by laying in the same spot and not moving for hours, a result of Alcala confining him in an area too small for him. He ended up requiring topical medication to treat the wound. My dog had never shown aggression while with me, at any previous boarding facility, nor at daycare sessions at Alcala prior to this boarding. Regardless, even if their accusation was true, the fact they never communicated anything with me and just left my dog to rot in a crate for five days straight was inexcusable.

Every time we turn onto Saxony our sweet Tobin starts whining with excitement. He loves Animal…read moreKeeper!

Freddy the Frenchy's Home Away from Home (aka Doggy Hotel Deluxe)…read more If you're looking for a place that treats your four-legged gremlin like royalty *and* has the patience of a saint, look no further. I've been boarding my dog Freddy (aka King of Stubbornville, Mayor of Sass Town, and producer of premium airbiscuits) at this magical canine resort during my vacations--and let me just say: they deserve medals. Big shiny ones. Possibly even keys to the city. Freddy is a 10-year-old French Bulldog with the attitude of a teenager who missed brunch and the digestive system of a whoopee cushion. He's adorable, yes, but also the kind of dog who looks you straight in the eye as he does the exact opposite of what you just asked. And yet... the team here has *nailed* caring for him. Destiny, Ashley, and Austin W. are basically Freddy's personal entourage now. They don't just tolerate his stubborn sass--they *understand* it. Austin even has a Frenchy himself, which means he gets the breed's trademark combo of clown energy, drama queen vibes, and... well, gas. Lots of gas. It's like Freddy found his spirit human. Whether it's overnight stays or their awesome day play sessions, I know Freddy is in great hands. He comes back exhausted (the good kind), happy, and only slightly annoyed that he's no longer the center of the universe once he's home again. Bottom line: if your pup is a diva, a weirdo, or just a loveable fart machine like Freddy, this place will treat them like family--with extra treats and zero judgment. 10/10 would board again. Freddy gives it two snorts and a side-eye of approval.

I've been taking my two older dogs to Groomswell Dog Salon for some time now, and I couldn't be…read morehappier with the service! The team is consistently professional, friendly, and attentive, always making sure my dogs are comfortable and well cared for. They handle older dogs with such patience and gentleness, which gives me complete peace of mind. Every visit results in my dogs looking and feeling their best.

You definitely do great work and Evan really likes coming to get his bath i was in the area and I…read morewent to see the progress on the establishment and it's going to be awhile before you open back up again and we are looking forward to the reopening sometime this summer

Jan is the best! I can leave town and feel 100% comfortable that my two cats are well cared for…read more She spends time sitting with them, which as older cats is what they like the most. BONUS- I have asked Jan for last minute care on a few occasions and she has always helped me out. Best cat sitter!

Jan is fantastic! She stayed with our two dogs over a 5 day period and we couldn't have been…read morehappier with our experience with her. She gave us daily updates on our dogs accompanied with pictures to let us know how everything was going. She was very responsible and respectful of our home, leaving everything clean and exactly how we left it. But most importantly to us, the dogs were happy and in great shape when we returned. I would not hesitate to recommend Jan and hope that she is able to stay with our dogs whenever we are out of town in the future. Wonderful experience!