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    Posh Pets Grooming

    4.6 (63 reviews)
    Closed • 7:30 am - 3:30 pm

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    Cleaned up for the Padre Game

    Our dog LOVES Posh Pets (we do too). He is so excited to see his friends. I am continually happy with the grooming. Scissor skills on point. His white fur is so bright and he smells so good. The Staff is so kind and caring like friends you've known your whole life. Highly recommend.

    My daughter was visiting with her new puppy. We took him to Posh Pets for his first pampering day! A kind and loving environment. Many dogs were at the shop, getting groomed, and all seemed happy! The staff were kind, efficient and talented. Our Cavelier looked great! We will be back.

    After
    Joanne R.

    This place is magical! I usually groom my own dogs, never paid someone to do it. It's always been easy UNTIL now. After a very unsuccessful attempt at grooming my chihuahua-poodle-cocker spaniel, etc. puppy, I decided to go professional. I've had no problems grooming my first dog, who just sits there and enjoys every pass of the clippers. Bruce is a bit more challenging. I'd call him a DIFFICULT DOG. He has way more hair than I'm used to, it grows in between his paw pads, and he hates being groomed. With these challenges, I decided to look to Yelp! for some help. Posh Pets was very quick to respond when I sent them a message about my difficult situation. I wasn't sure they would take him. I was worried about him being anxious or just being too squirmy, but they assured me that difficult dogs were no problem for them. I made an appt over the phone. When I walked in, there was window and a gate, so it's just enough room for drop off and pickup. The rest of the place is all grooming area. No frills, simple. Happy dogs greeted us at the gate, and everyone was super friendly. (Plus Mexico Viejo is right nextdoor, so breakfast burritos, yum.) Anyway... I walked Bruce in, and he was terrified, even on his anxiety meds. I asked them to go as short as possible because his hair grows very quickly. (TBH, in my stubbornness, I tried once again to do it myself, hence bringing them a half groomed dog. He looked ridiculous. I needed help.) When I picked him up, he was chill and calm. His face, paws, and ears are perfect, and for me, the hardest part to groom. He looks awesome! I am a customer forever. You guys are truly magic! To my surprise, they said he was sweet and easy! Who? Bruce? Easy? Lol! Glad it all worked out for you guys. Now he looks like a prince! Thanks, Posh Pets!

    Katherine and her team are the best! I've been to the groomers where they just shaved down your dog without any thought. Posh Pets really puts time and effort into making your pups look adorable!

    Maci K.

    posh pets is the way to go!! my sweet boy loki had been seeing Katherine on a regular basis since she opened this spot! he was always so nervous about the groomer, never enjoyed being kenneled and the whole experience caused him so much anxiety! but not at posh pets!! we'd pull into the parking lot and her immediately start wagging his tail and whining and would be just so excited when he jumped out of the car! every time we would drop him off he would waltz right into the shop with no stress! katherine and her whole team always took such great care of him loki crossed the rainbow bridge about 2 months ago and we miss him terribly but i know that any dog we get in the future will for sure be going to posh pets

    I dropped my 2 dogs off for grooming last week. I got a bad vibe when I walked in, but didn't go with my gut. It was a 10am appt and there were already 6 dogs there. I was told 3-4 hours for their grooming. After 4.5 hours I called and I was told they "were backed up" and that my dogs hadn't even "gotten on the table yet". After expressing my frustration I asked why they didn't tell Me they were back up. She said "they didn't know they were going to be backed up, but when asked when they did know, why wasn't i informed, she couldn't answer that. I got a call about 6 hours in that they were ready and I immediately went and picked them up. The owner came to speak to me and advised me that for 2 dogs it's typically about 5 hours. I said that's not what I was told. (I've taken my dog to another groomer and my 2 dogs were done in about 2 hours). She never apologized. Only stayed that she will speak to the person who communicated that with me. The most upsetting part is one of my dogs barely looks like she was groomed. One dog looks good. The other looks like she got trimmed around her face but the rest of her body hardly looks cut. Her "sani area" looks like it was never trimmed. I was too upset at the time and just wanted to get my poor girls out of there that I didn't even notice at first. When they got home they both could hardly hold their pee and poop and they both drank a ton of water. 6 hours for 2 pups is too long to be under that kind of stressful situation. I will never go back there again. If you decide to go, I would suggest you see how many dogs are there and waiting before you drop them off, and don't believe their estimate. I'm very disappointed in this establishment and I wish I went with my gut and took them home when I felt like it was more of an assembly line than a place that cares about your pup. Posting a pic of my 1 dog? Does this look like a dog that spent 6 hours at a groomer?

    A week later
    Lucienne L.

    The grooming was a bit expensive but my Yorkie looked very handsome. She listened to me when I said not too short but short enough so that the new puppy couldn't drag him around by his tai

    Cooper

    We moved to San Diego area a few years ago and struggled finding a good groomer for my labradoodle and golden retriever. I couldn't recommend posh pets grooming enough! They are truly amazing. So often groomers told us we had to shave our labradoodle and it was super frustrating for us. Posh Pets takes their time and you can truly tell they care about their work. My dogs come home so happy every-time.

    Maggie! 6yrs old boxer

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    2 months ago

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    Katherine S.

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    20 days ago

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    Katherine S.

    Marc we appreciate you all so much!

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    1 month ago

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    2 months ago

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    8 months ago

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    Katherine S.

    Thanks so much for the kind words! We appreciate you so much!!

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    10 months ago

    The facilities were dirty and my dog got fleas after being here. For the price? Pass.

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    Katherine S.

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    9 months ago

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    Katherine S.

    Thanks so much for the kind words. We appreciate you!

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    11 months ago

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    Katherine S.

    So grateful for the kind words! Appreciate your business :)

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    1 year ago

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    1 year ago

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    2 years ago

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    Katherine S.

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    1 year ago

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    Katherine S.

    Awww Jennifer we appreciate you so much!!

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    1 year ago

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    3 years ago

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    Katherine S.

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    4 years ago

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    Katherine S.

    Thanks so much Joanne! Posh Pets appreciates the wonderful review :)

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    2 years ago

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    Katherine S.

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    1 year ago

    So grateful we found this groomer. They don't cage your babies! They ask questions and are interested in what you want done.

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    Katherine S.

    Thanks so much Sabrina - we appreciate the wonderful feedback!

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    2 years ago

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    Katherine S.

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    2 years ago

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    Katherine S.

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    2 years ago

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    Katherine S.

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    3 years ago

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    Katherine S.

    Thanks so much Lucienne!

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    2 years ago

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    Katherine S.

    Thanks so much for the kind words! We appreciate you!

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    4 years ago

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    4 years ago

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    3 years ago

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    Katherine S.

    Awww thanks Kohn! We all love sweet Ginger :)

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    3 years ago

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    Katherine S.

    Thanks so much Dennis! We love your sweet pup here at Posh Pets

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    4 years ago

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    3 years ago

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    Katherine S.

    We are so happy to hear this! Thanks so much for the review!

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    2 years ago

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    3 years ago

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    3 years ago

    Always takes care of my dog's nails and glands with such care and expertise I couldn't imagine going anywhere else. They are the best!!

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    Katherine S.

    Thanks so much Michael! We adore your sweet pup :)

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    4 years ago

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    Katherine S.

    Thanks so much Tina!

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    3 years ago

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    Katherine S.

    Thanks so much Inna! We appreciate you!

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    5 years ago

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    4 years ago

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    4 years ago

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    Katherine S.

    Thanks so much Elizabeth! Posh Pets is feeling the love!

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    4 years ago

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    4 years ago

    Professional, friendly, awesome grooming! They do a great job on our little Max! I highly recommend d this business!

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    4 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Posh Pets Grooming

    Review Highlights - Posh Pets Grooming

    “Katherine and her team did an AMAZING job on my fluffy guy with very little guidance about what I wanted.”

    Mentioned in 17 reviews

    Read more highlights

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    Paw Commons Pet Resort - Encinitas - My five-month old rescue puppy, Frankie. She's loving Paw Commons Puppy Social hour on Saturdays in Encinitas, led by Kristen.

    Paw Commons Pet Resort - Encinitas

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    Kristen's Puppy Social hour on Saturdays has been one of the best investments we've made for our…read morerescue puppy, Frankie. After Frankie wasn't quite ready for daycare because she needed more positive socialization with other puppies, Paw Commons recommended Kristen's puppy social sessions. It turned out to be exactly what she needed. Like many rescue puppies, we don't know what Frankie's early life was like. Watching her gradually come out of her shell over the past several weeks has been incredibly rewarding. Kristen creates a safe, structured environment where puppies build confidence, learn appropriate social skills, enjoy enrichment activities and simply get to be puppies. Her years of experience are evident in the way she understands puppy behavior and thoughtfully guides each session. Seeing Frankie's confidence grow week after week has brought us so much joy. She now looks forward to Saturdays, and so do we. I especially recommend Puppy Social hour for rescue puppies. If you're looking for a knowledgeable, patient facilitator who truly understands puppy development, Kristen is exceptional. Thank you for giving Frankie such a positive start.

    NEW UPDATE PER KARLY'S REPLY:…read more To clarify a few things: the meet and greet fee was not communicated to me at booking, and the fact that it was waived due to "confusion at pickup" speaks for itself. Transparency means the total cost is clear upfront, not discovered at checkout. Regarding outreach, one person called and one person emailed. The email from Karly was not an attempt to resolve the situation but rather an argument defending your pricing practices. That is not the same as making things right. No actual remedy was ever offered. Asking what would make it right without putting anything on the table is not a resolution. A gesture like a partial or full refund or a complimentary future stay would have gone a long way. Most concerning was the bath being performed after I explicitly declined it. That is not a communication issue, that is a matter of respecting a customer's wishes regarding their pet. I see from other reviews that pricing surprises are a recurring concern. I hope this feedback is taken seriously rather than attributed to customers not reading thoroughly enough. I also want to note that reading through their response, the pattern is clear: every concern I raised was met with an explanation of why I was wrong or hadn't read carefully enough. That is not accountability. The only thing they genuinely owned was the bath, and even that was buried at the end after multiple paragraphs defending themselves. A business that truly takes responsibility doesn't spend most of its response telling the customer they should have known better. -------------------------- I want to share my experience so other pet owners know what to expect before booking. When I called to make a Memorial Weekend reservation for my puppy, I was given a total price and told the first night would be free. At no point was I informed about a mandatory daily insurance fee ($5-$6/day). I only discovered it while signing paperwork at drop-off. When I called to raise this concern, Michael told me it is not their job to disclose additional charges over the phone - that it is meant to be mentioned at drop-off. So by their own admission, they intentionally withhold fee information until you are already there signing paperwork with your dog in tow. When I followed up via email, Karly shifted the explanation, saying the fee is listed on their website under "add-ons", a label that implies optional, not mandatory. At pickup, they also attempted to charge an undisclosed meet-and-greet fee. They waived it, but it was yet another surprise charge. Most frustratingly, I explicitly declined a bath since my puppy had just been groomed. They bathed her anyway, and I had to take her home wet. California's SB 478 Honest Pricing Law exists for exactly this reason. Required fees must be disclosed upfront, not revealed at drop-off when you are least likely to walk away. The facility seemed fine, but the pattern of hidden fees, contradictory explanations, and disregarded instructions means I will not be returning. To Paw Commons management: before attempting to negate this review, please know I have email receipts documenting everything stated here. A good business responds to legitimate feedback with accountability and an apology, not by attacking the reviewer. UPDATE: After posting my review, I was contacted by Ben (manager/owner). He did apologize, which I appreciated, but the call was otherwise unproductive -- no real remedy was offered, just justifications for how they run their business. He defended burying mandatory fees under the "Add Ons" section by saying they "assume" customers read through the entire site, and that having two insurance coverage options makes it too complicated to list fees upfront. That's not a valid excuse. There are plenty of ways to present two options clearly while still showing customers what they'll actually owe per night. Additionally, a meet and greet fee was charged that is nowhere on their website and was never mentioned at check-in. Surprise fees should not be how customers find out what they owe. An apology without a willingness to fix these issues doesn't change my experience.

    Alcala Country Pet Resort - Dill enjoying his time in the play yard

    Alcala Country Pet Resort

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    They ensure a safe environment for all the pups! We have 2 different personality dogs with…read moredifferent needs- the staff has provided a loving environment and met each of them with where they are at (a recent rescue and an old lady with opinions)!

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    Posh Pets Grooming - groomer - Updated October 2026

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