The sales representative was courteous and friendly and she explained all details of the purchase…read moreand what we were getting for our money. The installation technician was courteous, friendly and wasted no time completing the installation and then thoroughly explained how to maintain and operate the Vivint system. An awesome experience! The monthly price, which pays for the equipment and the monitoring fee, was slightly higher than other systems ( I compared it to ADT ) but some of the selling features were 1) The Vivint system works over cellular so a loss of power does not effect it like losing WiFi would and 2) the system included "panic" pendants in case one of us was unable to communicate a medical emergency such as can occur if we have a stroke. Both of us have suffered strokes in the past couple of years and this was a BIG consideration when purchasing a monitoring system and finally, 3) the price that we pay each month is locked in for 60 months, as compared with 36 months with ADT.

Vivint is HORRIBLE! Do not use them…read more They will not respond to maintenance issues and will insist that your equipment is outdated and you have to upgrade. When you try to cancel, they will offer you 1,000 options and after 1 1/2 hours, will finally accept your cancellation. But wait, they will continue to charge you insisting that you never requested a cancellation, even with email proof.

I called about having a security system placed. The sales rep was very knowledgeable and friendly…read moreand had an appointment set for 2 days not weeks. They did such a good job. They showed me how everything worked and to call them immediately for any questions or issues. I would definitely recommend.

From the owner: AAC Security Systems offers cutting-edge technology solutions for all your security needs. From…read moreadvanced security cameras and gate systems to CCTV and audio/video setups, we provide comprehensive low voltage wiring services, and access control to keep your property safe and connected.

I had a great experience with Flylock Security Systems in Madison, AL. All residential ext. doors…read morenew locks were keyed and installed professionally and accurately. The Lead Tech and Associate were friendly and good to talk with, all questions answered.

The technician was friendly and helpful. He replaced my door lock and cut new keys for the door.read more

Alert One has an exceptional product. Many plans for different budgets and great service to boot…read more I had a great experience with the tech and very personalable. There are many features to suit your needs. I would highly recommend them. Just a phone call away for your safety!

From the owner: Affordable Home and business security systems. Includes video cameras and gps tracking of cars…read more Keep in constant contact and control of your home or business via your smart phone or other mobile device. Recieve email alerts on your children's cars. Gps reports location & speed in real time. You can even be emailed when vehichle goes to certain areas. We offer the most technoloogically advanced systems at an extremely affordable price.

I had a new Brinks security system installed in my home. Paid top dollar for this which included 2…read morecameras. Last week someone forced me in to my home and assaulted me in my home. The camera was facing my front door but did not pick up the person walking on to my porch and pushing there way in. I called 911 and had no video to show them when they showed up. Thankfully, they believed me, and went to the person's home that assaulted me. This company makes you sign a 3 year contract with no accountability. I WOULD NEVER USE THIS COMPANY. I'M SORRY I DID. AND, GOOD LUCK CALLING CUSTOMER SERVICE

I have called on at least five separate occasions and updated my payment method and they are still…read morecharging the old one. I can't get ahold of customer service during their open hours now. I am about to cancel my service all together and find a new company to go through.

Horrible company to work with, their products don't work as intended, and it's about impossible to…read moreget out of the contract. The worst part, they don't even care. I'm not sure how they still exist as a company. Everywhere you go they have less than a 2 star rating, and for good reason. This company needs to go bankrupt. I've been having non stop issues with their crappy fire alarms, cameras that don't detect properly, and a doorbell that doesn't ring ..total and complete waste of money, and they refused to send someone out to address the situation, despite me telling them multiple times this cannot be fixed over the phone. Oh, and they forced me to purchase the more expensive console despite them knowing it wouldn't ring when the doorbell is pressed, without them disclosing that issue. Complete and utter incompetence, joke of a company. Furthermore, they also have a nasty reputation of treating their third party companies who actually install their crappy products with zero care or appreciation. Just read their reviews..nightmare situations of their third party installers nearly dying because of the way their systems are set up, and they refuse to cover any medical bills or provide insurance, and will not pay for home damage/repair bills because of faults within their systems - just a downright evil company to work with. They deserve bankruptcy..

All was good until after the job when a couple cameras had issues. When the issue was brought up…read morethrough email I was sent a product manual for the dvr and told to refer to a certain page but that did not solve the problem. After that I was ghosted with no response on multiple calls and an email. I would say you should ensure all issues are resolved before they leave because you're on your own after that.

From the owner: Shaffer Security Company LLC Provides Alarm Systems, Audio and Home Theater Installation, and…read moreCentral Vacuum Systems around the Alabama Area. Shaffer Security Company LLC - AL Lic# 971