All was good until after the job when a couple cameras had issues. When the issue was brought up…read morethrough email I was sent a product manual for the dvr and told to refer to a certain page but that did not solve the problem. After that I was ghosted with no response on multiple calls and an email. I would say you should ensure all issues are resolved before they leave because you're on your own after that.

From the owner: Shaffer Security Company LLC Provides Alarm Systems, Audio and Home Theater Installation, and…read moreCentral Vacuum Systems around the Alabama Area. Shaffer Security Company LLC - AL Lic# 971

Fast, courteous, and clean mount for 50' television. Arrived on time, safe (mask), and friendly…read more Scheduling was a breeze. Will definitely use again to mount other TVs. A+

Joshua came out on a Monday and then did my install the following Wednesday. He was very polite and…read morequick. He communicated well with me as to when he would arrive and arrived in our set time frame. He was very professional. He even explained to my son what he was doing and when it would be loud.

Just an incredible staff of Hifi enthusiasts committed to customer satisfaction…read more i began my Hifi journey many moons ago. I swore to myself that one Day I'd have a forever system. After watching YouTube videos and trying to educate myself, I decided it was time to start listening to some of these speakers and amps that id been researching. The guys at AVIQ are so very patient and gracious with their time and extremely Knowledgeable. They allowed me try listen and try everything I was interested in. They even allowed me to play Stairway to Heaven without judging me I wound up purchasing a pair of Focal Kanta 2's and a Hegel H400 amp. Musical bliss to my ears. I would highly suggest going to speak with them regarding your HIFI or AV needs. Honestly everyone there is knowledgeable and professional. Definitely worthy of any enthusiasts business! DD

From the owner: At AVIQ, we enhance people’s lives thru music, video and intelligent home controls. We are a…read morestate-of-the-art audio store, a place to experience just how good music can sound. AVIQ is a retail destination where you can audition Hi-Fi audio and home theatre equipment, before it goes in your home. And we help you discover technology controls that move your home, your office, and your life forward. AVIQ offers world-class brands, many of which you won’t find in other electronics stores, and we do it in a variety of price ranges. Come experience the difference at AVIQ Huntsville…the Southeast’s NEW destination for Hi-Fi, Home Theatre and Intelligent Automation. (Available after hours by appointment; call the store at 256-713-8912.)

The sales representative was courteous and friendly and she explained all details of the purchase…read moreand what we were getting for our money. The installation technician was courteous, friendly and wasted no time completing the installation and then thoroughly explained how to maintain and operate the Vivint system. An awesome experience! The monthly price, which pays for the equipment and the monitoring fee, was slightly higher than other systems ( I compared it to ADT ) but some of the selling features were 1) The Vivint system works over cellular so a loss of power does not effect it like losing WiFi would and 2) the system included "panic" pendants in case one of us was unable to communicate a medical emergency such as can occur if we have a stroke. Both of us have suffered strokes in the past couple of years and this was a BIG consideration when purchasing a monitoring system and finally, 3) the price that we pay each month is locked in for 60 months, as compared with 36 months with ADT.

Vivint is HORRIBLE! Do not use them…read more They will not respond to maintenance issues and will insist that your equipment is outdated and you have to upgrade. When you try to cancel, they will offer you 1,000 options and after 1 1/2 hours, will finally accept your cancellation. But wait, they will continue to charge you insisting that you never requested a cancellation, even with email proof.

What can I say about 2 amazing men who work very hard providing excellent customer service,…read moreexcellent installation, excellent home theatre calibration and quality products? A lot! Their expertise in the home theatre business is recognized as being among the best. Their knowledge of many electronic devices and hookups is beyond comparison. Dave spoke at great length with both gentlemen with respect to home theatre merchandise and their recommendations for quality home theatre sound equipment. Dave is a home theatre aficionado and has spent tens of thousands of dollars on equipment rated the best. He said these men know their business well. I was interested in home theatre seating. Looking around stores in Huntsville I couldn't find anything that caught my eye or looked especially good. I searched locally for a few months and found a web page that mentioned We Mount TVs and a showroom. I went to the location but couldn't find a showroom. I called and left a message. I was called back by Gavin, the owner, and spoke about home theatre seating. I made an appointment with William to come to my house to measure for furniture and to look at what was available. William arrived on time and explained to me they sell home theatre furniture made by Octane Seating, High Performance Comfort. Octane Seating has various price ranges, high to low. I liked the idea of options but I wasn't sure I want to buy sight unseen. William told me that Gavin has the seating at his place. I asked if it would be possible to see the Octane Seating and was told they will contact me with a date and time. I was able to see and sit on the Octane Seating, High Performance Comfort. This high end soft leather with heat and massage is luxurious and comfortable. You can sit just like in a movie theatre or you can recline with your feet up. The high end version offers heat, massage, head rest and lumbar support. Yes! The only thing this seating does not do is stand me up like a lift chair would. I highly recommend this seating. While looking at the seating, I noticed a nice tv, end tables that turned out to be subwoofers, and a very nice pre/pro. Gavin's wife turned on the home theatre system so we could listen and watch. Mighty impressive!!! I looked around the room noticing the center channel, 2 side speakers, speakers in the ceiling and sound boards on the walls. A sound board to me is boards on walls to enhance sound and that's about all I know about that. Truthfully, the experience at Gavin's place is dynamic. Sitting on luxury leather with sound coming at you from all directions made me feel like I was in the cockpit while watching Top Gun Maverick. I had to have the same sound and similar tv at home. Gavin contacted his suppliers and I was able to purchase before the tariffs kicked in. He saved me a considerable amount of money. William and Gavin came over to install the home theatre seating. I was speaking with William and he helped me design a media center that Gavin will build for me. I didn't see anything on the internet that I liked and I had to make sure the wood was solid to hold my heavy VPI turntable. If you are a home theatre aficionado and enjoy beautiful pictures and dynamic sound, please give Gavin a call to discuss options. Gavin and William will treat you right and work within your budget if you have one. I bought what I liked. Those end tables, aka subwoofers, are 15 inches of pure glory. 5/5 I highly recommend WE MOUNT TVs. They are great people and deliver quality products.

This place was recommended to me by a friend who recently hired them. I just bought a new house…read morewith a stone fireplace and I was nervous about mounting the TV myself. I was able to get it scheduled within a couple days. He actually called to try to get me in early but I was at work. He should up and got to work. He recommended a different mount than what we had to not stress the stone. I took his advice. He was in and out in a flash. I would definitely recommend them and hire them again if I ever need to mount more TVs. He hooked up my TV, sound bar. Apple TV and they all worked! No wires visible!

In June 2020, I finish building a four story townhouse in Downtown Birmingham, AL. I wanted to…read morehave what is knows as a Smart Home or more commonly called Home Automation. The project would include controls for locks, security, music, Video, lights and shades. All items would be controlled by one single user interface. Most of use have some of these items yet they all don't work on one interface or program. I iPhones are filled with apps for everything. Fun but not functional. In my journey to find a local dealer for my entire system, one product was missing. Automated shades. I wanted a laundry list of features which included but not limited too: a) Easily rechargeable batteries (Not replaceable); b) Inside the window mount; c) bedroom windows with both a blackout and sun shade; d) Automated; e) compatible with my home automation system which is Control4; f) If at all possible, no facia needed. The only product that suited all my needs was called, Screen Innovations (SI). I called SI home office and got a list of installers. I interviewed them all. Mozaic Audio Visual was the BEST of the BEST. When you invest in your home for really high quality automated shades, you want experience in service as well as installation. There is two companies in Birmingham that provide this product. One is the largest in town, they other is a new dealer. The largest simply was to busy to communication in a timely manner. The other dealer was great but too new to rate. Instead, I used Mozaic whom is located 90 minutes away. They did GREAT. Installation, simple, quick, and done on the day they said they would do it. Issues after the fact, a few but all resolved instantly. Communication, within a hour or two max. Service after the fact, handled with one phone call. You can't ask for anything more. Folks, read my reviews. I don't hold back. If a company does the job, I say so. If they don't, I speak my mind in the most professional way. We all deserve to get the product, service and installation we pay for. Mozaic does just that. Just my two cents.

I had a fairly complicated A/V installation and setup to do in my home and Mozaic did an…read moreoutstanding, superb, thoroughly professional job. They even figured out a defect in one of the pieces of equipment and went out of their way to fix it. I recommend Mozaic for A/V work wholeheartedly and with no reservations. North Alabama is fortunate to have these guys available for any kind of A/V setup/installation.