Have used Protek on multiple occasions and would highly recommend. Excellent service. I will…read moredefinitely use again

Very fast and affordable. Excellent service. Have used them a number of times in the past few years.read more

ordered a refurbished YAESU 991A package arrivied just in time for christmas was surprised to see…read morehow well packed and what great condition of the radio looked brand new radio works great and i am very pleased with my purchase and highly recommend if you want to save a few bucks think about a refurbished radio from a well known company like giga parts its well worth it 73 AL6PD Tony in California

Called the Tech Support phone number for an answer to one question. Do you do data transfers from a…read morepersonal use PC laptop to a new MacBook? Person answered the phone said it depends. I asked to speak to a tech person. Was put on hold for 25 minutes. With that type of support I wouldn't take a wind up toy to them to be fixed.

I know I should sound more grateful but.... I have an XM…read moreRadio in my car. I often drive with my 'thinks he's a lap dog' 80lb Labrador, Jack. Jack gets a little excited when he gets to go for a car ride... Weeks ago while getting in the car, he brushed up against the XM radio and cracked the base that holds it to the dash. I've been able to get it back on the mount. It's not perfect, but if you didn't know it was broken, you couldn't tell it was broken, unless I told you. At lunch today I ran by this Best Buy to see about finding a replacement bracket to hold it firmly against the dash. I walked into the store, showed the man at the door I was coming in with my XM radio, and he pointed me to the audio department of BestBuys. I walked past 4 blue shirts who were too busy laughing and talking with each other than they were taking care of their customers. I got back to Automotive Audio and waited.... and waited.... and waited... a total of 12 minutes. I didn't see one blue shirt anywhere in the store - certainly none by me. I went out hunting for one - good thing I didn't have my gun, - I'da bagged one! And I found a guy who's 1st language is NOT English... When he finally understood I needed help in Automotive, he got on his two way radio and a minute or two later, here comes a blue shirt! I told her what she needed and she immediately acted like she had no idea where to look. She frantically found another employee - this one a Geek Squad member, who quickly told me he'd be back in a minute or two. Sure enough, 2 minutes later he brought me a replacement bracket and shook my hand as I thanked him for his efforts. I wasn't charged a dime for this part - that fits perfectly and will hopefully not break again, JACK!.... I was disappointed that there were such limited blue shirts inside the store. Especially seeing as its the holiday season and sales are expected to be up?.... hard to do without help. Thanks again for the bracket - I am appreciative.

The automated phone system is at best a complete waste of time. In a chain store such as Best Buy…read moreto not have a dedicated operator to receive and transfer calls is just ludicrous. I understand that in person customers take precedence but to have over a 10 minute hold time before I chose to hang-up is adding up to lost sales. I would urge store managers to push for additional employees that can run a multiple line set up similar to a dispatchers system. I want to also make a point, this is the type of actions that cost sales, and have customers turning to online purchases. Online sales does effect the ability for brick and mortar businesses to remain open.

Be sure you check the prices on Joanna Gaines items they've covered prices up with higher new…read moreprices so disappointing why they just can't leave things alone and bring in new items at the higher price

I had purchased a pair of glasses from this store a while back. Well, I broke them. I took them…read morein to see if they would fix them and they did, free of charge. Not only that, but I had another pair I didn't purchase there and they fixed those as well... free of charge. Awesome optical department!!

I searched long and hard to find someone to fix my laptop screen. In Birmingham and Huntsville…read morethere's a lot of big chain companies that were very overpriced. On top of that, I wanted someone I could trust. If you're anything like me, you don't know that much about computers. Pedro at computer world quoted me an extremely fair price and did the repair as fast as possible (the only delay was out of his control because the part was back ordered everywhere). If I have any computer related problems I'm definitely coming back here!

I brought in my laptop which was suffering from three issues: Not charging despite new battery, a…read moreloose hinge, and a windows not genuine virus (which despite my best efforts I couldn't remedy). Pedro was very knowledgeable, and fixed every issue I'd asked. The repairs took awhile, but due to the wait in ordering a replacement part, not their work. Slightly on the expensive side, but certainly preferable to buying a new laptop or receiving cheaper but less professional work. Would certainly recommend.

I've taken my phone 3 or 4 times for little things, but for someone like me, a disaster with…read moretechnology, they were BIG things. They've been so nice to me in spite of my ignorance. I love the convenience and the professionalism of these young men.

I was impressed with the quick attention and the fast repair of a cell phone problem.read more