In June 2020, I finish building a four story townhouse in Downtown Birmingham, AL. I wanted to have what is knows as a Smart Home or more commonly called Home Automation. The project would include controls for locks, security, music, Video, lights and shades. All items would be controlled by one single user interface. Most of use have some of these items yet they all don't work on one interface or program. I iPhones are filled with apps for everything. Fun but not functional.
In my journey to find a local dealer for my entire system, one product was missing. Automated shades. I wanted a laundry list of features which included but not limited too: a) Easily rechargeable batteries (Not replaceable); b) Inside the window mount; c) bedroom windows with both a blackout and sun shade; d) Automated; e) compatible with my home automation system which is Control4; f) If at all possible, no facia needed. The only product that suited all my needs was called, Screen Innovations (SI). I called SI home office and got a list of installers. I interviewed them all. Mozaic Audio Visual was the BEST of the BEST.
When you invest in your home for really high quality automated shades, you want experience in service as well as installation. There is two companies in Birmingham that provide this product. One is the largest in town, they other is a new dealer. The largest simply was to busy to communication in a timely manner. The other dealer was great but too new to rate. Instead, I used Mozaic whom is located 90 minutes away. They did GREAT.
Installation, simple, quick, and done on the day they said they would do it. Issues after the fact, a few but all resolved instantly. Communication, within a hour or two max. Service after the fact, handled with one phone call. You can't ask for anything more.
Folks, read my reviews. I don't hold back. If a company does the job, I say so. If they don't, I speak my mind in the most professional way. We all deserve to get the product, service and installation we pay for. Mozaic does just that. Just my two cents. read more