I purchased a 2026 Hyundai Palisade Calligraphy hybrid. I couldn't find the car I wanted in Texas, so I flew in to the Jackson airport and was picked up by our salesman. Reggie had all the paperwork ready and completed the deal in 1 hr! Thank you to everyone who made my purchase such a wonderful experience! read more

Hallmark Hyundai Flowood - My new car - Car Dealers Near Me - Flowood, Mississippi

This dealership is trying to scam me and not cover a defect that should be covered UNDER WARRANT!! I have been unfortunate to be a part of the IMPLODING MOONROOF club of Hyundai vehicle...upon a 3 HOUR inspectio, Hyundai states "a rock hit your glass, file it with insurance". HOW CONVENIENT FOR THEM!! However, i would think if something hit it, the "chip" would be on the outside of the glass...not the inside. This is my second Hyundai, and this dealership will NEVER get anymore of my business!! (I will also make sure this complaint as well as pictures are post to all review/forum/social media platforms) SAVE YOURSELF THE HEADACHE AND GO TO A DIFFERENT DEALERSHIP read more

Greeted immediately upon entering show room. Met manger and salesman within 1 minute, too. Test drove my selected Santa Fe within 5 minutes. Salesman handled all my information timely Finalized deal within 15 minutes. Finance manager professional ant not pushy. Finalized paperwork within 30 minutes. Car delivered to my house with full tank of gas. read more

The sales person was awesome and I love my new car that I have I am overwhelmed that I could get a new car for me and my granddaughter after 8 yrs of having my old car without a/c and heater for 4 yrs now I can turn on my car without leaving my house so it car heat up when I get into it. read more

This dealership is trying to scam me and not cover a defect that should be covered UNDER WARRANT!! I have been unfortunate to be a part of the IMPLODING MOONROOF club of Hyundai vehicle...upon a 3 HOUR inspectio, Hyundai states "a rock hit your glass, file it with insurance". HOW CONVENIENT FOR THEM!! However, i would think if something hit it, the "chip" would be on the outside of the glass...not the inside. This is my second Hyundai, and this dealership will NEVER get anymore of my business!! (I will also make sure this complaint as well as pictures are post to all review/forum/social media platforms) SAVE YOURSELF THE HEADACHE AND GO TO A DIFFERENT DEALERSHIP!! read more

March 11 - during Spring Break 2023, my friend's car broke down With children in the car. This happened at 4:48pm. it is a brand new Genesis with only 9000 miles. She was left stranded with minor children in the car until after 7pm when she received a text that her Genesis driver was on the way. They towed her car to this awful dealership. She was stranded in Lewisville, MS and her family membe had to pick her up and return to Columbus, MS. As of today, she still doesn't have her vehicle returned as promised and the worst part is they are avoiding her phone calls. This is the worst mess ever. They finally have told her it is the battery. Why would a brand new car with less than 9000 miles need a new battery? If that is the case why hasn't the car been returned and keeping her stranded since March 11 - today is March 23. This is not accep and I would never buy a car from them or allow them to service my vehicle. They need to pay for her lodging while being displaced over two weeks. Poor service and never will I ever do business with them. read more

Hallmark Hyundai Flowood - Brand new Genesis won't run. - Car Dealers Near Me - Flowood, Mississippi

They lure you in with a price, then you actually take time off from your day, and go look at the vehicle, for the pride they advertised, and then they tell you it is for a loaner unit, and the one you are looking at is $4k higher than they same one in the picture, and try to talk you into buying it. Same old bait and switch , I am reporting them to the BBB, for false advertising, and clearing bait and switch . Do yourself a favor, just buy on from out of state, at the advertised price, and hold them to it. Hallmark, both of them, in Mississippi, are using deceiving practices, pretty much walking on being illegal, especially when they realize that you are not financing with them, because that is where they really want to pump you pink! read more

These people are horrible. Stay away from this dealership. I've shipped my car to them twice and spent over 4k, each time it comes back with the same issue. Stay away! read more

Watch out for this dealer. They don't follow through with promises made unless you contact Hyundai consumer affairs.

A few days ago I left my 2023 Hyundai Venue with this dealership. The air conditioner abruptly stopped blowing cool air. Was informed an object had passed thru the grill, pierced the condenser, all the freon spilled out....needed to be fixed....was kept well informed throughout the day by one of the liaisons (employee to reports between service professional and customer, I guess, whatever) ....diagnostic needed to be done...this test...that procedure...got my approval, etc. At the end of the day my estimate was $1000 bucks and change......a few more things had to be completed....First thing the next morning I received a copy of an invoice including sales tax with the total amount being the $1000.00 and change. All was well.....until about 3 minutes later and I received a completely difference invoice with a total of $2269.44!!! I freaked, as expected...I called "liaison girl" who proceed to try to explain to me she made a mistake and how it happened.....which did not register at all so I ended the call and luckily knew a friend who could help me understand better.....he called and she finally explained that the service repair guys (they are obviously not professionals) refilled the freon in my car, let it spill out and had to repeat the process AND charged me twice! I called the service manager and spoke to him. He told me he was looking at the ticket and it showed a total of $1000 and change.....I agreed......he explained he would look into it.....about 30 minutes later liaison girl called me and said they had adjusted my bill and my new total was $1800 and change.....I told her I was coming to get my car and how much would it cost me to bring it home........$500..... that was how much......which is exactly what I did......but a few more things .......the service manager did not have the professionalism or just plain courtesy to speak to me or face me after I initially called him......that is low and disrespectful...also, liaison girl was left to try to explain something she that was above her pay grade ....she was not a mechanic ..... or a mathematician........and know one will ever convince me that the adjusted balance of $1800 was at all correct or fair........it has been a long time since I have been screwed by what I considered a trusted and reputable business but I guess it keeps us on our ties......be aware.....don't let it happen to you..... read more

I took my Tucson for a multi point inspection to ensure all was okay as well as telling the service advisor the tire pressure sensor light was on. $1579 worth of maintenance was recommended and I agreed which did not included the tire pressure sensor. The service department told me my rear brakes needed to be replaced but the front brakes were in good shape. They kept my Tucson for 7 days, replaced my front brakes too which I did not authorize and charged me for that repair without even mentioning it, charged me for 2 tire pressure sensors yet the light is still on, and when I picked it up the motor wasn't running the same. They created another problem and I had to take it back the next day. I was told they would put spark plugs in it and fill it up with gas. My tire pressure sensor light is still on and they didn't put my wheel lock key back in my car so I had to make another trip to the dealership. My best suggestion is to avoid this service department if at all possible. I will never take my vehicles there again. read more

Perhaps the worst dealer service experience I have ever had. If I ever get my car back from these people I will never set foot in this place again. Good luck getting someone to tell you the truth. The place is a wreck with the remodeling, but, that doesn't excuse their behavior. read more