glad to sell you a car and promise service but good luck getting service- the are barely ever open…read morefor that

Truck was advertised at $43,000 but actual cost was $49,000. The. They give you a discount that…read morebrings the cost back to the $43k. No where did it say the price was $48k The process was very slow. It took 4 hours from start to finish. The finance guy tried to sell me an extended warranty for &6,000 with a $200 dollar deductible. I said no so then he came back with $2,995 as the cost with no deductible. Fair deal but he wouldn't let me pay cash. They wanted to finance it. Over all I would say it was a somewhat fair trade. They gave me $1000 over KBB and I talked the price of the new truck down another $1,000

I usually hate having to buy another vehicle, but this time I had a great experience buying my…read moretruck. I bought an F-150 from them that I originally found online because it was priced great. They got me additional photos and information quickly, my salesperson was even responding to my texts at 10pm which I thought was great customer service. I went in the next day to test drive it and it was exactly how they described it to be. The paperwork process was extremely quick, I was in and out of the dealership in under an hour. They do this thing called "Mac Haik VIP" program where they give you 3 oil changes and tire rotations for free and anytime I need tires it's buy 3 get 1 for only $1. The team was extremely helpful and my salesperson has checked up on me twice since I left, most salespeople I've delt with were done with me after the sale. Would definitely recommend everyone here!!

Purchased QX80 from them I reside in Texas but the price was good and getting the vehicle was a…read moreeasy process but they gave me a 4 day temp tag which is completely crazy since I knew I wouldn't have registration in 4 days......its been over a month and guess what I still do not have registration and no one has made any contact with me concerning my tags NO one even cares. They have lost me as a customer and I will not tell any of my friends to make a purchase because it a fact they will be driving around without registration.

Fantastic business. I was moving at the end of the week and needed to sell my car fast. Marc was…read morekind, made the process incredibly easy, and was completely transparent with how he determined his offer. I highly recommend a Ridgeland Auto World, and my experience was so much better than every car dealership I've ever dealt with that I will be buying from them after my move (regardless of being multiple states away) because of how much I enjoyed working with them.

Stopped by there a bit ago. My husband and I went to look at a Camaro. The man who helped us acted…read morelike he didn't want to be there. Every question my husband asked seemed to bother this man. We were prepared to pay cash and felt good about our purchase. He made it very unpleasant. I do NOT recommend this dealership.

Justice really brought justice to my day !! I came in wanting a new car and him, LJ , and Greg…read moreworked it out for me!!! Very kind people that make you feel like family!! Don't second guess yourself come to this dealership!!!

We took our F150 (2018 with 92,000 miles) in for a scheduled oil change on Friday. We told them the…read moreservice engine light came on the day before and wanted it checked out further as well. The service rep stated we could only get the oil change that day as was scheduled but could get a diagnostic the next week. The following Thursday my husband called for an update and the service rep said we needed a new cam shift and the price would be 6,800. He said the vehicle had high mileage and oil change at 8-10,000 miles wasn't adequate.We called back Friday morning ( one week after dropping off vehicle) and asked if oil had been changed because we were going to pick vehicle up. The Service Rep stated they were still working on it. I went up there to pick it up after calling a second time that morning and telling them I was on my way. The service rep stated there were several vehicles in front of mine and it was going to be a long wait. An argument began over the length of time the vehicle had been there for an oil change which was still not done. I told them to put enough oil in it so I could take it somewhere else. I also told them I was going to the general manager to report everything. Another rep in the service dept then said " And do what?" They were extremely disrespectful. It turned out the service manager was in there the entire time and said nothing the entire time. After my complaint she stated the oil should have been changed every 5,000 miles. I then paid 215.00 for a " diagnostic test " and to top off my oil. I took the truck to an oil shop and got the oil properly changed then went to another auto shop and got a diagnostic test.. Guess what? The diagnostic test came back completely normal. Mac Haik has lost my business forever. I would not take my vehicle there for anything to be serviced. I will never buy another vehicle from there because of the treatment I received in their service department. I feel they were dishonest about everything. The service manager lady did not do anything to help. She stated she would never step in on one of her employees.. She did nothing whatsoever for her customer either. She helped in Mac Haik losing our business forever.

WOULD NEVER BUY A CAR HERE AGAIN just because someone shows a friendly face still be aware!!!! Do…read moreyour own carfax do not let them show you a report from nowhere else but carfax. My car had been in accident and they sold it to me way over priced and misled me in may ways. Do not buy from them if you don't want to be messed over

Bought my truck in to fix a lifter, after picking it up, it was making a new noise, took the truck…read moreback, they charged me $400 to replace a belt and pulley, picked the truck up, and before I got a mile down the road it was making the noise again, brought it back in, and they told me it was a valve in front of the muffler. I asked if they were sure, because a valve in front of the muffler and a belt and pulley are two very different things. The mechanic said that he could clamp the valve open and that should eliminate the noise if that was the problem. He did, we drove it, and the noise was still there. That was Friday, left the truck over the weekend, they called me today and said that the noise was due to "loose exhaust manifold bolts," but it was "on the other side of the engine from the side than the side that was worked on when the lifters that were replaced." The salesmen then said that they "tightened the bolts for free" and that there was "no charge." I agreed that there was no charge and that there should be a refund of $250 of the original $400 I paid, since they did work that was not needed. I agree that I signed an agreement to pay the $150 diagnostic fee, but the other $250 needs to be refunded. I was told "That can't be refunded because we put a stethoscope on it and there was a noise coming from the belt and pulley." Which is interesting since the mechanic, when I met and rode with him to show him the sound I was talking about, told me he just automatically pulled the belt and pulley because "we have been having problems with those". It is important to note that the sound I heard, which I sent them videos of, could only be heard when driving, not while idling. When I returned it after I picked it up after it was "fixed" the first time, they said they didn't drive it, and you could only hear the noise when it was being driven and accelerating, not in park and accelerating. So we went from a belt and pulley to loose bolts on the manifold, charged me for parts I did not need, and did me a favor by not charging me to tighten bolts. Oh, you charged me $400 to tighten two bolts. You are better off going to a shade tree mechanic. Don't let these people work on your vehicle.

After a recent surgery, I was up late one night and went online and ended up looking at cars. I…read morewent in the CarMax app. I was pleasantly surprised at all the cars available and found one that I really liked. I did my credit application and picked the car all in the comfort of my bed. The next day I got a phone call from my salesman Charles and we got the car ordered I wanted. When I felt better I went to the dealership and met Charles Webster. He was awesome!! The car was exactly what I had wanted but the previous owner had smoked in it. I was hesitant to buy it but thought I could get the smell out. I could NOT. Two days later, Charles helped me to find the exact same car with no smoke smell and I was able to exchange it within a week. He was kind,patient and above all went the extra mile!! I will buy my next car from CarMax and Charles!!

After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

Be sure of what the car is worth before you purchase! The price they are asking is Twice what the…read morevehicle may be worth on KBB!! Also check the actual Carfax report. The one they use doesn't show ALL the issues! The paperwork for the car they were showing me said there had been NO accidents, Carfax showed one that had the entire right side of the vehicle involved.

2017 Nissan Sentra .. roof interior of car was filthy no service department for cleaning…read more. alternator went out 3 months later.. only 30 day warranty

I was in MS and had major car trouble and my vehicle was towed to Gray-Daniels Toyota. Since I am…read moreon the road a lot, I got an appraisal on my sick vehicle. The following day, I went to the dealership, where I met Raven. She gave me a big hug (knowing I lived out of state) and told me they will do whatever they can to help me. She knew I just wanted to get home. Raven introduced me to Toshia, whom I believe is the best sales associate ever. She knew I was anxious, stressed and just wanted to get back to my home state. After looking at many vehicles, I decided to purchase a 2024 Grand Highlander. I knew it had gotten a ding on the door at the dealership. She spoke with a manager, decided I could take car and bring back at my convenience to have door fixed and hitch added , which I did. Zach, General Manager, gave me a lender car, at no cost. This was a very generous thing to do. He and Toshia also called/texted to give me updates on my vehicle. I called to let them know when I would be traveling back through MS. Zach told me he would try it ready for me, which he did. When we picked up the car, Zach had it squeaky clean and full of gas! It had no ding and a hitch added! I say all of this to say, Raven, Toshia and Zach took care of me. They were each very kind and sweet. Their concern was the client. Everyone that I interacted with was nice and put the client first. Thank you Gray-Daniels Toyota!

I'd rate this dealership 0 if I could. Kourtney was fine to deal with but the assistant sales…read moremanager was dismissive of the safety concerns we noted along with the dishonest pictures they supplied of the 2014 sequoia we drove 4 hours to view. We arrived to a dirty distressed truck with a dead battery, missing paint on every panel, cracked windshield, possible mice damage and bald tires along with multiple engine error codes for cam sensors and abs. I've included some photos of their original ad and the pictures we took in person. We came to purchase a used vehicle out right but the sales manager assumed we wanted to finance a 200k+ mile truck (which would be ridiculous) and told us they rarely financed trucks of this condition. We had no intentions of financing a truck that was in too bad of a shape to finance but apparently nice enough that they're asking top comp price for it. Make sure you ask for a video from your sales person since they will not be forthcoming unless prompted. Truck should've been sent to the auctions, instead they're happy to sell some poor soul a junker and kick the can down the road. No honesty here.