Fred was very courteous and went above and beyond to help me with a brake light situation when I…read morewas short on time

This is the closest auto part store to my house that carries a large stock of items and has good…read morehours. There is another store closer, but most of the time I have gone, they have been closed, so I stopped going... The other two big auto parts stores have locations on this street as well, all within a few blocks, but I constantly come here because they have been very helpful with finding parts, using the diagnosis tools, etc. They do stay fairly busy on the weekends, so you might have to wait a while to check out, or get help, but that is par for the course.

After my vehicle was involved in an accident, it was towed to Herrin Gear Lexus Service department…read moreas it is the only Lexus dealership in the area. There were delays in releasing my vehicle due to issues related to a towing bill that lacked proper detail. Additionally, the dealership appeared reluctant to coordinate effectively with the insurance company regarding the claim. During this time, I experienced multiple days without my vehicle, encountered disrespect, rude, and unpleasant communication including being spoken to in an inappropriate manner over the phone and faced resistance when attempting to use the insurance payment that had already been issued. When I was finally able to retrieve my vehicle, I discovered that the repairs had not been completed properly. Specifically, a damaged tire remained on the side of the vehicle that had sustained impact. They shined and let pressure out the tire to look new. The dealership insisted that I pay for the repairs even though it was a failure on their part. My car is still under warranty, but I WILL NOT BE USING HERRIN GEAR LEXUS FOR ANY WORK ON MY VEHICLE. They are UNRELIABLE.

I recently visited Herrin-Gear Lexus after spending the last three years researching the Lexus RX…read more350 and preparing to finally make a purchase. My daughter and I traveled from New Orleans, Louisiana with high hopes and a clear intention to buy. Unfortunately, our experience was extremely disappointing. When we arrived, we walked the lot looking at several RX 350's that caught our interest, but not a single salesperson came out to greet us, offer assistance, or even provide a business card. I have not bought a car since 2011 (my car runs well so I'm not desperate just wanted to upgrade) so maybe things have changed since then. For a luxury dealership, I expected at least a basic level of customer service, especially for potential buyers who traveled from out of state.

Great service. The part looks better than I expected. I had to have the part shipped. They built…read morethe most amazing crate to ship the fender in. Can't say enough I have ever had better service. Thank you!!

I have to say this place ROCKS.. I oirdered a bunch of porsche parts from them and they helped me…read morewith the shippin ( 2 crates) and the shipping was super fast.. Everything came as described and more... Would buy from them again.. Highly recommend this place.. Thanks again Guys Adam G.

Welcome to Herrin Gear, the full experience: drop off your barely-used Chevy, wait weeks for a…read moreloaner, then receive a car that smells like a strip-club locker room had a housewarming party, so I had to drive around with the windows down and my business clothes mourning my dignity. They make you babysit the odometer because apparently loaners expire at 5,000 miles -- mine was already at 4,900+. Kayla Everitt, "Clueless", promises callbacks that are apparently as mythical as unicorns. When you finally corner the service manager, who looked like he'd just finished a late shift at the bar. He cheerfully tells you a pre-existing problem won't be covered even though your warranty's about to die at 36,000 miles. Bravo. If you want the worst service and a masterclass in indifference, buy from Herrin Gear. Otherwise, run. Herrin Gear: where competence goes on vacation. Bravo service Dept. Bravo!!

I have been fighting an elusive engine problem for over two years, with five plus dealerships…read moreacross multiple states, and locally trying to troubleshoot the issue, none of them being successful. Well I don't know the name of the legendary diesel tech that found and fixed it, but I could have saved a fortune if I would have came here first. All of the other shops just seemed to guess at check engine lights. While what I had was an actual mechanical problem. The service writer was named Pate and he actually listened to what I told him, and paid attention when I explained the previous attempts at repair.

I took my 2012 VW EOS to Blane's last Friday afternoon to get an estimate on having the leather…read morereattached to the passenger door. My 93-year-old mother-in-law is the usual passenger and can't see very well. She just gropes at the indoor door surface until she finds the handle and managed to turn a small flaw into a big one over the course of a year. Blane's agreed to fix it Monday morning for $100. I brought it to them at 8. They called at 9:30 to tell me it was ready. Looks beautiful. I paid the agreed-on price (in cash) + sales tax and could not be happier. I dealt with 4 different people and found them all to be delightful. I had taken it to a few other people recently all of whom wanted hundreds more to replace various components of the door.

I've had a tear in my drivers seat for some years now. I discovered this place, went there and…read morecalled them. Super friendly. Took it yesterday and was ready within a few hours. See the before and after photos. Very pleased and very affordable and they're super friendly, which goes far in my book. Do note that it's cash only.

Best parts store I've been to. The employees are fired up and super helpful. I was amazed tbh. This…read morewill be my new store for sure.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard¬Æ batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

excellent sales and service team, friendly environment, polite staff, best prices aroundread more

Had a complete blowout on my work trailer and another flat simultaneously. Thankfully I was just…read morearound the corner. Jeremy got my blowout replaced, a flat patched, and a light fixed and I was in and out in under 30 minutes. Didn't know it but they also do a lot of jeep work. I'm jealous of all the awesome jeeps that they were working on in there.

We were in a jam and the assistant manager Whitney helped us! He is very knowledgeable and has…read moregreat customer service! I recommend this store over any other!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!