I've been with Kennesaw Dental for over 10 yrs now. All of the staff is great!!…read more There have been times where I needed emergency dental treatment and they fit me in right away. Now my whole family uses them.

The dentists are excellent but the front office staff is not professional or well trained. if I…read morehad not been paying close attention I would have been overcharged.

Had a clean and X-rays on time office is nice good atmosphere good people. Care and o so was on…read morepoint.

They are simply the best!! From the front office to all the professionals, concern, kindness, and…read moreprofessionalism abounds. Give Gilreath Family Dental a try, you will be so happy you did!

Dr. Daniel Lee and his staff is truly a blessing! They have worked with me the past years and I…read morealways feel like family! Taking care of my teeth, I trust fully with this dentist! There are no words to really fully express my appreciation for their patience with me, any fears that I had for a dentist are totally gone! Thank you Dr. Lee, and staff for my new journey of having teeth! I am so glad you guys are part of my family! Love you guys! Kathy

Is Acworth Dental's Daniel Lee selling Crowns?? If you would not go back, how could you recommend…read moreor give a higher rating than one star. After reading Acworth Dental's lowest google review from 4 years ago by Caitlin Conn, it was like Deja vu. My wife and I moved to the Governors Towne Club in Feb 2023 and after settling into the community we eventually began to select businesses and various medical and dental practices to serve our family needs. We landed on Acworth Dental and Dr. Daniel Lee for routine cleanings. My wife is fortunate enough to have little or no issues with her teeth. On the other hand, I have had a few fillings, a root canal and a few crowns along the way. I have been lucky enough to have had excellent dentists who have provided what I have considered only necessary and quality dental work. After reading the biology professor's, review of Acworth Dental I felt a very uncomfortable feeling come over me. I had the same experience of Dr. Lee putting a "watch" on a tooth. The next thing I know he recommends drilling out an old filling and crowning the tooth. The drilling went on for hours. And I left with a temporary that lasted for a day. I returned and they reinstalled the temporary. If I had researched Dr. Lee's reviews (Caitlin Conn's) I would have gotten a second opinion prior to allowing Dr Lee to crown my tooth. Dr. Lee took x-rays and pictures of my tooth to give me confidence that the crown was necessary. I am the type of person who confides in a healthcare provider until I feel I have a reason not to. Dr. Lee stated prior to starting the procedure that I had a "Hairline crack" in the identified tooth he had been "watching". He never mentioned or recommended having a 3-D CT Scan of the tooth to confirm the severity of the crack in my tooth. Since I obviously have no dental training, I had no idea that there was another type of X-ray available that Dr Lee had not and could not provide because he did not possess the proper equipment until after the procedure of drilling out my tooth and installing a ~$1,500.00 crown. After returning home from Acworth Dental and the numbing wearing off, I immediately felt sensitivity to cold water. Hoping it would eventually improve, I waited a couple of days before calling back for advice. Dr. Lee had his assistant recommend I go to an Endodontist outside of his practice for. 3-D Scan to determine if the tooth was cracked all the way through. I was horrified to say the least to find that he had drilled away a significant part of a tooth as well as left a sharp edge on an adjacent tooth with a gold crown without first confirming the full condition of the tooth. I was also told that the 3-D scan would reveal to the Endodontist whether or not the tooth was cracked beyond repair and identify if it would require a Root Canal or Extraction. I called the Endodontist to inquire about the cost and to make an appointment. They quoted over $300.00. I decided that before spending an additional $300+ on my newly crowned tooth, that I would speak with Dr. Lee at Acworth Dental to confirm that he would refund or apply the $1,500.00 I had just spent with him a week or two before, to the remedy cost of a Root Canal or Extraction and Implant if was so deemed necessary by the Endodontist. Each remedy procedure would be in great excess of the $1,500.00 I had already spent. When I sat down with Dr.Lee yesterday to discuss his decision not to conduct a 3-D Scan of my cracked tooth prior to the Crowning procedure he said he didn't normally do that. "Not the right answer" by my standards. I asked why he recommended it after the fact, and then he reversed his recommendation and stated he didn't think it was necessary and I would be wasting $300.00. I asked him if I had the 3-D CT Scan, and it was determined that the tooth required one of the aforementioned procedures to remedy the situation, would he refund or apply the $1,500 already paid. I believe he gambled with my tooth and pocket book to ensure I bought a crown. He stated he would NOT refund and he had to pay "his girls", lab, supplies etc. the most he would agree to do wold be a $300 Extraction if necessary in less than one year. That's only 20% of what I have already spent. It is my understanding that this practice does crowns "all day long every day"!

My first time. Thank God for a real dental practice. Lovely new clean professional office. Nice…read morefront desk gal. My appt was at 2:00p. Hygienists took me at 2:05p. Amy was pleasant, thorough and informative with suggestions and options for future treatments. I met with Dr. Miller who gave me a complete checkup and suggestions. Very pleasant. I know I can trust him. My insurance covered my cleaning 100%. By the time I was leaving The insurance gal had already researched my plan and any cost to me for what I needed done. I was covered 100%. They didn't try to rip me off. She was extremely knowledgeable. What a relief to have found an honest professional dental practice. I immediately called my girlfriend and told her this is where you want to make an appointment. I'm so happy the journey to find a reputable dentist is over. Thank you!

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

I received emails from the owner that seemed to be disparaging another dentist that chose to leave…read morethe office. The dentist who left was very liked by many patients and it seemed to be a play to retain her patients. Very unprofessional. I'd say you are better off trying another practice who treat their staff with dignity.

I called this office to inquire about becoming a patient and they were very opaque about the cost…read moreof their services. Wouldn't discuss it at all. I don't currently have insurance so this is important information. They wouldn't discuss the ballpark price range for routine services they likely have done countless times. Have you ever done this service before? What did you charge last time? I understand it can vary depending on the patient or complications in a given context but it's ridiculous to behave this way and makes you seem shady. A caveat would be sufficient. They insisted I needed to come in for an $85 exam to determine IF I would need a referral. "We're gonna need to charge ya a hundred bucks to tell ya if we sell skittles or not." Do you or do you not know the services you provide? What is the policy for making referrals? I'm pretty sure I was using industry standard terms and at no time was i impolite. The services in question were for replacing a permanent or bonded retainer and teeth cleaning. The receptionist spoke down to me in a patronizing tone. Her capacity for active listening did not exist.

Sadly, after 5 years of professional dental care, I can no longer recommend this practice. Two…read moremonths ago I was informed my wonderful dentist, Dr. Iyer left the practice to work in Mid-Town, only to find out he was merely 10 minutes away. Why lie? Against my better judgement I choose to stay and have a crown replacement complete by Dr. Solomon, only to find out on day of appt, I was passed on to Dr. Iyer's replacement, the new dentist. It went downhill from there - injuring my tongue during the crown removal, a 90 min procedure was 3 hrs, with no explanation or apology. When I reminded the tx coordinator Dr. Iyer offered to replace composite filing at no charge, she tried to contest it. It was supposed to be done at my deat appt, it wasn't. No mention at all. So many other small issues, that all added up. Office manager Holly was rude and abrasive, saying this office is her "family" and they treat patients like family. My family isn't rude and condescending, saying she doesn't have time for my complaint. What a disgrace that this is the management representation for a growing professional dental practice. I am awaiting a call from Dr. Vaugh, but not holding my breath. If she should contact me, and make this right, I will update this review. If there is no update, she did not and I suggest you take your business elsewhere.

If you want good service, this is not the place to go! I've had so many negative experiences at 1st…read morechoice dental in Kennesaw from its billing to unfriendly hygienist being rough and have had it. I would rather take my business elsewhere where I feel appreciated and don't feel I'm being nickeled and dimed for everything. The office manager does not care about customer service or retention of its customers. Since, that the case, my wife and family will be taking our business elsewhere.

No one likes going to the dentist but when you have to, you want to make sure that you are in good…read morehands! I have been going to West Cobb Dentistry for 3 plus years since moving out to Georgia from California. I miss Dr. Chase Hall but the new dentist they brought on, Dr. Couk is fantastic. You can tell he has extensive experience and is very knowledgeable. He will go in depth what your symptoms are, root cause of the problem. Then he will lay out remedies and options for you. Unlike some dentists that try to sell you more services and products, he is looking out for your best interest. Believe me, I have had a dentist try to sell me a teeth guard that costs several hundred dollars telling me I can lift more weights! And of course, the staff here is magnificent! Even if you have dental insurance, unfortunately the cost of getting dental treatment is not cheap. I have had to get two crowns so far and Kellie Guffin has been very helpful with the process. I think being informed and knowing what the cost impact is going to be is very important. And I must add that the hygienists are very thorough and gentle. For the world of me I could not get my husband to get his teeth cleaned as he does not like going to the dentist but I "tricked" him to going and got help from the staff No need to say he booked his next teeth cleaning appointment. Finally the dental assistants are always friendly and helpful. If you are looking for a local, trustworthy dentist, West Cobb Dentistry is it!

I have been using them since we moved to the Brookstone area. Doctor and staff are greatread more

A great way to review a business is how they handle a problem and. I recently had a temporary…read morecrown break. WCDD got me in relatively quick, took care of the problem, pronto and on with my day, no additional charges. Quality dental care from top to bottom.

This was one of the BEST Dental visit I've had. I was in excruciating pain hoping to choose a good…read moreDentist that accepted my insurance. I made a next day appt., and everything was great from Angie at the front desk, to the Dental Asst. Robin, to Dr. Nicole, who was very gentle and calming. I have a new Dental office now! Thank you to you all at West Cobb Dental Designs!

Disappointing experience. I took my mother in for a consultation. They came back with a 'treatment…read moreplan' that would have cost her $11K - $12K. Just the cleaning alone, separate from treatment, she was quoted $1800. We booked another appointment with another dentist for a second opinion. The treatment plan AND teeth cleaning with the viable dentist practice cost under $500 in total. Little did Aspen Dental know, I have been a treatment coordinator for a pediatric dental practice. I am very familiar with treatments, costs per treatments, how insurance operates, and how dental practices make their money. I would NOT recommend Aspen Dental or at the very least, if you are suggested a treatment plan, please get a second opinion.

I wouldn't even give them a one star. Terrible place. Cost over $1000 for a cleaning. The even…read moredid an estimate that was no wear close to the actual base on insurance. They even were going to charge for extra items like an electric tooth brush without even asking first. Absolutely terrible. Would not recommend.

I was looking for a new place for dental care. I had a lot of work to be done, because my old…read moredentist missed so much and caused me many problems. I sat down with them and we made a plan. I hated to even smile because two teeth in front were turning brown and I had a bridge that didn't line up with my teeth and the color was off. Dr. Kirshenbaum worked on them and we capped them and matched them to the bridge color. She made sure that my caps lined up with the bridge and they are all the same color. Now I have pretty teeth and I love to smile. I have had other work done by the other dentist and they were super nice and did good work. The staff is so friendly and helpful. I just love this place and all the people working there. They did everything to make me feel comfortable . If you're looking for an excellent place to go, this is it. You'll be glad you chose them. Thank you Excellence of Kennesaw.

I had a great experience! I normally have a tender mouth but I had the best experience! Amy was…read morewonderful and such a joy to talk too. She made my expensive a 10/10 and I am no longer scared of the dentist. Thank yall!! The office is also stunning.