Great dentist Knowledgeable…read moreFriendly Explained everything Very concerned Modern equipment

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

In the past I have had bad experiences with dentists. I have needed and still require a lot of…read moredental work and thru my dental insurance I found this practice. I saw Dr Bonner and she went out of her way to make me feel comfortable. She was kind and gentle and communicated everything up front. If you are looking for a practice with high quality that doesn't cost you a fortune you should definitely give this place a try. I have recommended it to my entire family and can now relax when I go to the dentist. Thank you Acworth Smiles to each one of you for your kindness and gentle hands!

I had a very concerning experience at Acworth Smiles Dentistry. I was seen by Dr. Bhavana…read moreVenugopalan and told that my tooth needed to be extracted with a sense of urgency. I was also quickly pushed toward a denture solution, including being encouraged to start impressions on the spot. There was no meaningful discussion of alternative options such as root canal retreatment, and no explanation that the diagnosis might not be definitive. I was told a crack may be present and that the only solution was to remove the tooth. During the visit, I was evaluated and referred toward oral surgery, reinforcing the decision to proceed with extraction rather than exploring ways to preserve the tooth. Concerned about making an irreversible decision, I sought a second opinion. Another provider evaluated the case properly and recommended retreatment instead of extraction. I followed that plan, and the tooth is now improving significantly. Based on this outcome, I believe the original recommendation was unnecessarily aggressive and premature. Presenting extraction and dentures as the only solution, without clearly discussing viable alternatives, does not meet the standard of informed patient care. I strongly encourage anyone in a similar situation to get a second opinion before agreeing to major procedures. It may be the difference between saving your natural tooth and losing it unnecessarily.

I was a little nervous about what to expect with my first needed dental crown, but the minute I…read morewalked into Cedarcrest Dental, my anxiety went away. I was immediately greeted by a welcoming, kind smile at the front desk and the office was immaculate and beautiful. It even smells good there! Dr. Lim is warm and engaging and what I appreciate most is his gentleness. My crown looks EXACTLY like my other teeth! What kind of witchery is this?!!! lol. It was a sincerely lovely experience.

Dr. Lim and his staff are the best! He is honest with you and explains options. He won't do…read moresomething unless it's necessary, and his work is excellent. He's kind and gentle, and he and his staff really makes you feel comfortable. I would travel distance if I had to just to go to him. Thankfully I don't have to. I highly recommend.

Absolutely amazing experience! The whole staff is extremely nice and informative. Dr. Waddell and…read moreDr. Warren have gentle and kind bedside manners. I couldn't speak more highly of this office. I've recommended my family as well and we've all had the same experience.

Shady business practice. Just my opinion here, but beware this office does not complete a pre…read moreauthorization with insurance companies before a procedure. This was definitely a learning lesson. I required a crown according to the dentist and I trusted the dentist. If my business worked closely with insurance companies, I would have a policy in place for a pre authorization before a procedure. I tried to call the office manager, conveniently she was in a "meeting" and couldn't take my call and couldn't call me back. I've been a patient of this office for more than 10 years. Apparently this dentist decided to change the policy or something in the office Chad changed and they have now lost my trust. Don't trust this dentist or office.

I went to get a second opinion, and a Full oral exam. Dr. Yen Tran, and staff are very passionate…read moreabout helping patients. They made me feel comfortable, and calm. They gave me good treatment, and Dr. Yen Tran worked with me to make my extractions affordable. My healing went great. I will continue going to them for future dental care. Thank you, Everyone at Acworth Premier Dental Care.

I have worked with Dr Tran as a professional and a colleague for many years. I can attest to the…read morehigh quality and care that Dr Tran provides for her everyone not limiting to patients and staff. She truly cares for the well being of her patients and is highly respected among her peers for her professionalism and ethics. Thank you Dr Tran for setting the standard in dentistry.

Very poor. I felt like I was dealing with a used car salesman. My dentist retired, and I needed…read morea filling redone. They did x-rays without telling me the reason and tried to tell me that I needed $3400.00 of work. That was WITH insurance as well. A bunch of crooks, I will keep looking for a fair new dentist.

I've been going to Lake Point for years and always have the best experience. They are all wonderful…read moreand I really appreciate each and everyone. Thanks Rona Pitt

Dr. Smith and his staff were stellar. Personable, friendly, and really seemed to know above and…read morebeyond what was going on with my daughter's teeth. He took extra care of the details and making sure he was thorough in his care. We will definitely be back and I will recommend him to all our family and friends.

Dr. Smith was super nice and very knowledgeable about any questions I had regarding my teeth/gums!…read moreThe front office staff/assistants were very hospitable as well! Highly recommend! Will definitely be returning regularly! P.S. their flower bed at the entrance is off the chain!

i wish I could really tell you how nice these people are, especially to me-a…read more frighten person. From Kelly at the front desk to Jenny the person who works with the dentist. I feel safe and not expecting to be poked or fussed at. Dr. Duncan and his folks are wonderful and they realize my fear. I get gas and use my ear pods! Thank you Brookepoint for taking good care of me! Brenda

Wonderful dentist everyone is so nice and caring. The dentist is very stressful for me and ita the…read moreonly one i will go to and feel comfortable at.

No one likes going to the dentist but when you have to, you want to make sure that you are in good…read morehands! I have been going to West Cobb Dentistry for 3 plus years since moving out to Georgia from California. I miss Dr. Chase Hall but the new dentist they brought on, Dr. Couk is fantastic. You can tell he has extensive experience and is very knowledgeable. He will go in depth what your symptoms are, root cause of the problem. Then he will lay out remedies and options for you. Unlike some dentists that try to sell you more services and products, he is looking out for your best interest. Believe me, I have had a dentist try to sell me a teeth guard that costs several hundred dollars telling me I can lift more weights! And of course, the staff here is magnificent! Even if you have dental insurance, unfortunately the cost of getting dental treatment is not cheap. I have had to get two crowns so far and Kellie Guffin has been very helpful with the process. I think being informed and knowing what the cost impact is going to be is very important. And I must add that the hygienists are very thorough and gentle. For the world of me I could not get my husband to get his teeth cleaned as he does not like going to the dentist but I "tricked" him to going and got help from the staff No need to say he booked his next teeth cleaning appointment. Finally the dental assistants are always friendly and helpful. If you are looking for a local, trustworthy dentist, West Cobb Dentistry is it!

I have been using them since we moved to the Brookstone area. Doctor and staff are greatread more

Best Entodontist and practice I've ever used. Dr Cramer and her entire staff are outstandingread more

I had a retreatment of a root canal done years ago. My experience with Dr. Cramer and her entire…read morestaff was excellent in all phases of treatment from consult to treatment to follow-up after procedure. I would highly recommend this office and Doctor to anyone needing their service!