Dr. Soto literally saved me. I was on business in Atlanta when I started having an issue with my…read morelower left bicuspid. The issue quickly escalated and I was in an extreme amount of pain. My colleagues and I started calling around to dentists and endodontists in the area. We literally called over 20 places, and they all denied me. "Too short notice, We're booked, We're closing early..." (it was only 2pm in the afternoon) I stressed I was from Los Angeles (far from home), and that my face was swollen and in great pain, and that I *had* insurance - but literally no one cared. Dr. Soto's office was over 20 miles away from my location, but one of my colleagues remembered her from a good experience her husband had had; so we called. This team was happy to help. It was literally a miracle. I was so scared at this point that no one was going to help me. The team was great. The office is lovely, and they took amazing care of me. It turned out I had a latent infection that got triggered during my flight. If they had not taken me in the infection likely would have spread and I would have ended up in the emergency room. I was prescribed the needed antibiotics, and eventually made it home. My Dentist and Ednodotist back home were very pleased with the work completed as well. They felt good about the choices she made. Dr. Soto had to move fast and make decisions without my dental background and she did great. So many offices *say* they are for emergencies, but this office actually is. If you have an emergency, they will help you, and be kind and caring to you throughout the process. I cannot say enough good things.

I'm new to the area. A nearby dentist referred me to Dr. Candalaria-Soto, I got an appt. Quickly…read moreas I had pain. She is a doll. Very Knowledgeable, gentle, explains things to the patient. Her staff is outstanding as well, extremely courteous and helpful. The office is in a beautiful area & the office is clean and comfortable. I can't say enough good things about her! No one ever wants to go to an Endontist, but if you're up in the area or willing to drive she is definitely worth it. She takes Delta Dental insurance & I'm not sure what other insurance.

STELLAR visit! This…read morewas actually my 2nd endodontist visit - well worth the drive and additional money! I believe the first practice I visited was DISHONEST and then resorted to scare tactics to get me to receive treatment at their practice. The provider was not personable and seemed to assume I'd move forward with service at their practice regardless of treatment. I gave Endodontics Associates of Kennesaw a try on HOPE and a PRAYER ... quite literally! EVERYONE was kind, patient and courteous - from the time I scheduled my visit until check out. Dr. Bolden was ATTENTIVE - addressing every question and concern I had. I felt heard and well cared for. THANK YOU for providing EXCELLENT care! Thank you for TRANSPARENCY in pricing and gently guiding me through every step of my visit.

I was on a business trip in Fort Lauderdale and needed to get an immediate root canal. Thankfully,…read moreDr. Soto's office was able to fit an appointment in on short notice. I had never had a root canal so I was nervous. The procedure was painless. Of course the nitrous oxide made a world of difference I'm sure. I was given pain medication after but never needed to take it. The staff there was very accommodating and professional.

Got the. new tooth today. Again, Dr.Boyd Wilson and Savannah were the dynamic duo. He was…read moremeticulous in making sure the color matched and the fit was perfect. Savannah anticipated his needs and all went well. Fit was a little tight but an hour later it feels like it has always been there . Kudos and thanks for a job well done.

Very nice facility, they are on time and clean! The staff was very friendly and treated me with…read morecare !

I highly recommend Dr. Brenna and her staff at West Cobb Orthodontics. From the moment you enter…read morethe clinic and are greeted by Wendi, everything about the experience was pleasant. Wendi, the office manager, is super polite and professional. They are very upfront about the cost and what to expect from the visit. They were even able to get me in the same day for 2 separate dental emergencies. Dr. Brenna is friendly, knowledgeable, and concise in her practice. She takes time to explain and check in following your procedure. Great experience and would definitely recommend to my friends and family.

I have been with this clinic for almost 2 years now. The ladies are all so wonderful! They remember…read morelittle details that I told them from my last appointment and always ask about my family. The vibe of the clinic is so welcoming and so clean. Every time I leave the office I feel empowered and uplifted. Dr Brenna is very detailed oriented. She listens and set realistic expectations. She's great at explaining what she does and why. I highly recommend West Cobb Orthodontist.

Great dentist Knowledgeable…read moreFriendly Explained everything Very concerned Modern equipment

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

i wish I could really tell you how nice these people are, especially to me-a…read more frighten person. From Kelly at the front desk to Jenny the person who works with the dentist. I feel safe and not expecting to be poked or fussed at. Dr. Duncan and his folks are wonderful and they realize my fear. I get gas and use my ear pods! Thank you Brookepoint for taking good care of me! Brenda

Wonderful dentist everyone is so nice and caring. The dentist is very stressful for me and ita the…read moreonly one i will go to and feel comfortable at.

Is Acworth Dental's Daniel Lee selling Crowns?? If you would not go back, how could you recommend…read moreor give a higher rating than one star. After reading Acworth Dental's lowest google review from 4 years ago by Caitlin Conn, it was like Deja vu. My wife and I moved to the Governors Towne Club in Feb 2023 and after settling into the community we eventually began to select businesses and various medical and dental practices to serve our family needs. We landed on Acworth Dental and Dr. Daniel Lee for routine cleanings. My wife is fortunate enough to have little or no issues with her teeth. On the other hand, I have had a few fillings, a root canal and a few crowns along the way. I have been lucky enough to have had excellent dentists who have provided what I have considered only necessary and quality dental work. After reading the biology professor's, review of Acworth Dental I felt a very uncomfortable feeling come over me. I had the same experience of Dr. Lee putting a "watch" on a tooth. The next thing I know he recommends drilling out an old filling and crowning the tooth. The drilling went on for hours. And I left with a temporary that lasted for a day. I returned and they reinstalled the temporary. If I had researched Dr. Lee's reviews (Caitlin Conn's) I would have gotten a second opinion prior to allowing Dr Lee to crown my tooth. Dr. Lee took x-rays and pictures of my tooth to give me confidence that the crown was necessary. I am the type of person who confides in a healthcare provider until I feel I have a reason not to. Dr. Lee stated prior to starting the procedure that I had a "Hairline crack" in the identified tooth he had been "watching". He never mentioned or recommended having a 3-D CT Scan of the tooth to confirm the severity of the crack in my tooth. Since I obviously have no dental training, I had no idea that there was another type of X-ray available that Dr Lee had not and could not provide because he did not possess the proper equipment until after the procedure of drilling out my tooth and installing a ~$1,500.00 crown. After returning home from Acworth Dental and the numbing wearing off, I immediately felt sensitivity to cold water. Hoping it would eventually improve, I waited a couple of days before calling back for advice. Dr. Lee had his assistant recommend I go to an Endodontist outside of his practice for. 3-D Scan to determine if the tooth was cracked all the way through. I was horrified to say the least to find that he had drilled away a significant part of a tooth as well as left a sharp edge on an adjacent tooth with a gold crown without first confirming the full condition of the tooth. I was also told that the 3-D scan would reveal to the Endodontist whether or not the tooth was cracked beyond repair and identify if it would require a Root Canal or Extraction. I called the Endodontist to inquire about the cost and to make an appointment. They quoted over $300.00. I decided that before spending an additional $300+ on my newly crowned tooth, that I would speak with Dr. Lee at Acworth Dental to confirm that he would refund or apply the $1,500.00 I had just spent with him a week or two before, to the remedy cost of a Root Canal or Extraction and Implant if was so deemed necessary by the Endodontist. Each remedy procedure would be in great excess of the $1,500.00 I had already spent. When I sat down with Dr.Lee yesterday to discuss his decision not to conduct a 3-D Scan of my cracked tooth prior to the Crowning procedure he said he didn't normally do that. "Not the right answer" by my standards. I asked why he recommended it after the fact, and then he reversed his recommendation and stated he didn't think it was necessary and I would be wasting $300.00. I asked him if I had the 3-D CT Scan, and it was determined that the tooth required one of the aforementioned procedures to remedy the situation, would he refund or apply the $1,500 already paid. I believe he gambled with my tooth and pocket book to ensure I bought a crown. He stated he would NOT refund and he had to pay "his girls", lab, supplies etc. the most he would agree to do wold be a $300 Extraction if necessary in less than one year. That's only 20% of what I have already spent. It is my understanding that this practice does crowns "all day long every day"!

Dr. Daniel Lee and his staff is truly a blessing! They have worked with me the past years and I…read morealways feel like family! Taking care of my teeth, I trust fully with this dentist! There are no words to really fully express my appreciation for their patience with me, any fears that I had for a dentist are totally gone! Thank you Dr. Lee, and staff for my new journey of having teeth! I am so glad you guys are part of my family! Love you guys! Kathy

I was a little nervous about what to expect with my first needed dental crown, but the minute I…read morewalked into Cedarcrest Dental, my anxiety went away. I was immediately greeted by a welcoming, kind smile at the front desk and the office was immaculate and beautiful. It even smells good there! Dr. Lim is warm and engaging and what I appreciate most is his gentleness. My crown looks EXACTLY like my other teeth! What kind of witchery is this?!!! lol. It was a sincerely lovely experience.

Dr. Lim and his staff are the best! He is honest with you and explains options. He won't do…read moresomething unless it's necessary, and his work is excellent. He's kind and gentle, and he and his staff really makes you feel comfortable. I would travel distance if I had to just to go to him. Thankfully I don't have to. I highly recommend.

In the past I have had bad experiences with dentists. I have needed and still require a lot of…read moredental work and thru my dental insurance I found this practice. I saw Dr Bonner and she went out of her way to make me feel comfortable. She was kind and gentle and communicated everything up front. If you are looking for a practice with high quality that doesn't cost you a fortune you should definitely give this place a try. I have recommended it to my entire family and can now relax when I go to the dentist. Thank you Acworth Smiles to each one of you for your kindness and gentle hands!

I had a very concerning experience at Acworth Smiles Dentistry. I was seen by Dr. Bhavana…read moreVenugopalan and told that my tooth needed to be extracted with a sense of urgency. I was also quickly pushed toward a denture solution, including being encouraged to start impressions on the spot. There was no meaningful discussion of alternative options such as root canal retreatment, and no explanation that the diagnosis might not be definitive. I was told a crack may be present and that the only solution was to remove the tooth. During the visit, I was evaluated and referred toward oral surgery, reinforcing the decision to proceed with extraction rather than exploring ways to preserve the tooth. Concerned about making an irreversible decision, I sought a second opinion. Another provider evaluated the case properly and recommended retreatment instead of extraction. I followed that plan, and the tooth is now improving significantly. Based on this outcome, I believe the original recommendation was unnecessarily aggressive and premature. Presenting extraction and dentures as the only solution, without clearly discussing viable alternatives, does not meet the standard of informed patient care. I strongly encourage anyone in a similar situation to get a second opinion before agreeing to major procedures. It may be the difference between saving your natural tooth and losing it unnecessarily.

I received emails from the owner that seemed to be disparaging another dentist that chose to leave…read morethe office. The dentist who left was very liked by many patients and it seemed to be a play to retain her patients. Very unprofessional. I'd say you are better off trying another practice who treat their staff with dignity.

I called this office to inquire about becoming a patient and they were very opaque about the cost…read moreof their services. Wouldn't discuss it at all. I don't currently have insurance so this is important information. They wouldn't discuss the ballpark price range for routine services they likely have done countless times. Have you ever done this service before? What did you charge last time? I understand it can vary depending on the patient or complications in a given context but it's ridiculous to behave this way and makes you seem shady. A caveat would be sufficient. They insisted I needed to come in for an $85 exam to determine IF I would need a referral. "We're gonna need to charge ya a hundred bucks to tell ya if we sell skittles or not." Do you or do you not know the services you provide? What is the policy for making referrals? I'm pretty sure I was using industry standard terms and at no time was i impolite. The services in question were for replacing a permanent or bonded retainer and teeth cleaning. The receptionist spoke down to me in a patronizing tone. Her capacity for active listening did not exist.