Dr. Kramer and the whole staff is so good here. I never wait long, they are upfront about costs and…read moreit's a pleasure to go somewhere where people actually know what they're talking about. I got a really good result with my gum graft, recovery wasn't bad and I couldn't be happier.

I absolutely love Dr. Kara Kramer and her entire dental practice. Her talent and attention to…read moredetail are truly unmatched, and she made my visit feel easy and comfortable. Her staff is incredibly friendly and welcoming, which sets the tone the moment you walk in. I highly recommend Dr. Kramer to anyone looking for a dentist who genuinely cares and delivers exceptional results.

I am very concerned and devastated that the dentist did not inform me of decay and cavities from my…read morexrays. She had her assistant call me to tell me that she did not see them. After a second opinion the cavities are clearly noticeable. Also, she would not fix my chip tooth. Not good standard of care as a dentist. This has caused the cavities to worsen and more extensive costly treatment.

Data breaches happen nearly every day in our society. And when they happen to health care…read morefacilities, most of the time (80%) patients financial information is what's compromised. Amazing that this company (Natural Smiles) insists on FULL SOCIAL SECURITY #s in order to be a patient. Wake up! This is antiquated AND just plain lazy. Insure proper billing and insist on proper co-pays at time service and you'll get full payment (I'm assuming you use SS#s for debt collection). Your employees state "sorry it's our POLICY to collect these", well, Sorry, but it's MY policy not to provide it and take our business elsewhere.

My first time. Thank God for a real dental practice. Lovely new clean professional office. Nice…read morefront desk gal. My appt was at 2:00p. Hygienists took me at 2:05p. Amy was pleasant, thorough and informative with suggestions and options for future treatments. I met with Dr. Miller who gave me a complete checkup and suggestions. Very pleasant. I know I can trust him. My insurance covered my cleaning 100%. By the time I was leaving The insurance gal had already researched my plan and any cost to me for what I needed done. I was covered 100%. They didn't try to rip me off. She was extremely knowledgeable. What a relief to have found an honest professional dental practice. I immediately called my girlfriend and told her this is where you want to make an appointment. I'm so happy the journey to find a reputable dentist is over. Thank you!

Dr. Mitchell is an excellent dentist, but unfortunately the same cannot be said for the front…read moreoffice and billing staff at his new office. I really wanted to overlook those issues and continue bringing my family here, but when there are problems almost every time we visit, it becomes too stressful. If you're a new patient, my advice is to verify that the office has confirmed they are in-network with your insurance BEFORE your appointment--even if your insurance company lists them as in-network. The office says they verify insurance the day before your visit and will contact you if they don't accept it. Naturally, you assume everything is fine if you never hear from them and no one mentions anything at check-in. However, in our experience, they sometimes verify your insurance while you're already there, only to tell you at checkout that they don't accept your insurance and that you're responsible for the full balance. In all fairness for this instance, the balance was finally written off after I complained about it. The same applies if you're having anything beyond a routine cleaning. Make sure they've verified whether the procedure is covered by your insurance BEFORE treatment begins. I repeatedly expressed my concerns and was always reassured that things would improve, but issues continued to happen. The office considers it a courtesy if they don't collect payment at checkout and offer various payment options to make your payment. I don't see that as accommodating when the situation could have been avoided with proper insurance verification beforehand. In one instance when my husband was given the "courtesy" to not pay at checkout, the moment he left his appointment, I received a text with photos of his invoice, the balance due, and a payment link. I was also told that because the insurance policy is in my name, I am responsible for his bill and I will be sent to collections if the bill is not paid, which I found frustrating. I understand mistakes happen, and I know times are difficult for many families. That's exactly why clear communication and accurate insurance verification are so important. Unfortunately, I was told I am the only one having these issues with the office, even though they kept occurring. It's disappointing because Dr. Mitchell is a great dentist. Sadly, the ongoing problems with the front office and billing have outweighed the quality of the dental care for my family. I'll be relieved once this final bill is paid and we can move on.

Dr. Aguilera strives for perfection! I've never been to a dentist before who was so persistent…read moreabout making sure my filling was perfect- even little details are important to her! Not only she is an excellent dentist but she is also compassionate about her patients and truly cares for their well-being. If you ever need a dental cleaning ask for Lindsey- She is very detailed and professional- A bit talkative, but I loved it because it distracted me from being at a dentist office, which like a lot of people is not something I look forward to doing. Overall I love my dentist and that's why I drive from Buckhead to West Cobb to take care of my dental needs.

From the owner: Cosmetic Dentistry, Fillings, Dental Emergency Care, Root Canal Therapy, Extractions, Tooth…read moreWhitening, Crowns and Bridges, Veneers, Implants, Dentures

I 11/10 WOULD NOT recommend Dr. Kirk A. (As in asshole) Kimmerling, DDS to a friend. He really…read moreneeds to learn his place and has incredibly questionable views when it comes to social justice. After countless inappropriate comments to my sister and removing my mother's permanent retainer, which she insisted he not, YET he did. Her teeth moved and then he did not assist with any financial burden after we demanded he did for HIS mistake. I, along with my sister and mother have gone to his practice for 10+ years. This truly seems like a money pit when we are there for one thing: dental health. Sir, I'm there for you to take care of my teeth and then let's get on with our day. Your racist/sexist comments are wildly inappropriate. Good riddance!

LADIES, BEWARE: After being Kimmerling's patient for 10 years, enough was enough. The words I…read morechoose to describe him: Arrogant. Condescending. Harassing. Disrespectful. Inappropriate in his approach.

I rarely leave negative reviews, but I believe patients deserve transparency when it comes to…read morehealthcare experiences. I underwent treatment at this practice that included a root canal and crown placement. After the procedure, I continued experiencing ongoing tenderness and discomfort around the tooth and outer gum area. During a follow-up visit on 3/18, my concerns were acknowledged, but I was advised to "wait it out" because healing could take up to six months or longer. Unfortunately, my symptoms continued to worsen. I ultimately sought a second opinion from another dentist with over 25 years of experience, including updated X-rays and examination findings. I was informed that the crown was not seated properly against the tooth margins, leaving space where food was becoming trapped around the crown. This explained the persistent irritation and discomfort I had repeatedly expressed concerns about. What made the experience even more concerning was that after attempting to advocate for myself regarding the ongoing pain, incomplete billing concerns, and unresolved treatment issues, I was ultimately dismissed from the practice rather than provided with a meaningful resolution plan. As a result, I am now in the position of having to pay a second provider to correct work that was never properly completed the first time. Patients trust dental professionals not only to perform procedures correctly, but also to take patient concerns seriously when something does not feel right during recovery. In my experience, that trust was not honored here. I strongly encourage future patients to seek second opinions if persistent pain or gum irritation is dismissed as "normal healing," especially after major dental work.

their service is very good very helpful staff…read moreTook care of my implants and teeth cleaning I highly recommend them

THIS PLACE IS GREAT! They really treat you with care, they make you feel like you have known them…read moreFOREVER and your part of the family. No long waits, your appt time is your appt time. The WHOLE staff is wonderful from check in to check out. Thank you for making it comfortable for my daughter and I. Dominique Simmons Carol Harris

Never trust this place with your dental needs. Front desk was disingenuous (they did not disclose…read morethe truth.) Front desk lacks the ability to understand the scenario and properly communicate. They lack the ability to think ahead. You can feel their frustrations spilling into the conversation because they screwed up and now they can't fix the issue. The doctor (McGrath) was not attentive and highly dismissive. His hygienist was awesome. A patient better double check and triple check that everything is above board or best go elsewhere cause the dental office does not care and will not do right.

I am scared of the dentist, mostly because I used to suck at taking care of my teeth and each visit…read morewas painful. However, at this location I felt really comfortable. EVERYONE was nice. You can tell they take care of the team considering how well they treat their patients. I had to bring my son to the appointment and they were extremely understanding and helpful whenever he was being a kid hahah. I will be 100% returning and voicing my great experience. They're out of network from my insurance and I will still come here, this is an investment I am willing to make. Special shoutout to Lisa, she was indescribably good, and Dr. Nguyen, very professional and non-judgmental. Loved it, 10/10 will recommend

Dr. Shephard and Dr. Watson are both wonderful dentists. Lisa has been my hygienist for years and…read moreis both professional and caring. This is a "family-oriented" business. My only problem is that they are out of network with my insurance. I just paid $2000 for a crown!