I would NOT recommend this shop. Poor communication, clear incompetence, and neglect. I brought my…read morecar in on January 28th for a strong fuel smell. Within minutes I was told the main fuel line was cracked. They knew this was my only transportation. What should have been a straightforward repair turned into TWO WEEKS and FOUR failed attempts. Communication was almost nonexistent unless I reached out. I was later told: * The first fuel hose "exploded" because the wrong part was installed. * The second failed because the mechanic did not decompress the other fuel lines. They then tried charging me for THREE fuel line installations -- including repairs caused by their own incompetence. The bill was nearly $1,800, including 19.5 hours of diagnostics at $100/hr and 7 hrs of labor After disputing it, I still paid $1,440. When I picked up my car, the drive belt was squealing (not tightened), and the check engine light came on within minutes. They reset it, but the car idled extremely low and continued having issues. I later learned no smoke test was performed, and only the lower intake crush gaskets were replaced -- the upper crush gaskets were reused. Crush gaskets are not reusable, and any competent mechanic should know that. Less than 24 hours later, the check engine light returned with code P0457 (EVAP leak). Paul had reset the check engine light before giving me back my car after test drive claiming it was done. I ultimately took the car to Subaru to have it properly repaired. The Subaru technician documented on the official work order that several hoses and clamps were not installed or tightened correctly by this shop. After two weeks without transportation and over $1,500 spent, I had to pay Subaru to correct their incompetence and neglect. I have documentation supporting everything stated here. Proceed with extreme caution. AG HAS been informed and soon the court's will be too​

Bought a new set of tires for my pickup. They beat the other tire stores price. Couldn't believe…read morehow clean the bathroom and waiting room was. I'll be back when I need repairs or tires for my car!!

We had a low tire we filled up once before the warning light came on again before the St. James…read moreexit after 2 PM Friday 9/4/2026. Middle of the afternoon on a holiday weekend and we thought we were never going to get to Springfield. Fortunately Ray's is not far off the interstate. They worked us in and had the tire repaired in no time. We could not have been more grateful and relieved. Many Thanks, Ray's Tire & Service Center! You saved our trip.

Everyone that works there is so helpful and honest I always appreciate their service. I would…read morehighly recommend Ray tire

They can be rude and overcharge for services. Been there several times in the past in a bind…read more Workers in empty bays would not help and wanted me to wait for a busy person to finish, They also quoted me a price on a used tire and didn't know how good it was or wouldn't show it to me until it was paid for so I left. They used to be a reliable place.

The battery in my car died, of course, during Labor Day weekend while I was out at my farm. I had…read moreit towed to Jost on Sunday knowing that no one would be there until Tuesday to take a look at it. On Tuesday they were able to take a look at it by early afternoon, deduce that it was in fact the battery, and replace the battery. It was ready at 3pm. That's really all I can ask for. I would return if necessary!

I moved to Iberia,.Missouri a week ago. Had a flat tire this morning and didn't know where to…read morego..someone recommended this place to me...I was so impressed with everything.. there was a little wait but service was fabulous. Cody was great and got me in and out with no issues...will definitely go back for my tire needs...

UPDATED: STRANDED on Hwy 50, car failed…read more Fennewald's has _always _ had a sterling reputation. It came highly recommended for many years. I liked this place. This unprofessional, unethical episode is a glitch, but shop has not sought resolution. 1. Botched repair. 2. Caused damage. 3. Refused rental car. 4. Will not answer calls. 5. Issues, concerns *not addressed. 6. Car returned *worse condition. 7. Car BROKE DOWN Hwy 50, 11 pm. A. Loud pop B. Smoke C. Violent shaking D. No acceleration, control. E. Less than 50 miles out of shop Narrative of Events: First, unable to get part so family brought car home. Days later, shop called saying part delivered. Car returned to shop, where is was disassembled. Part was *not available after all. One week later, part is available but DISMANTLED CAR PARTS DAMAGED. Week's wait time while parts shipped from KC. Calls to shop go unanswered until *67 blocked phone number. Now 2 weeks for an afternoon's repair. Into 3rd week: shop called, saying pick up the car. *Issues not fixed. *Concerns not addressed. *Over $700 for gasket replacement Car returned in unsafe condition. It broke down on HWY 50 ...LESS THAN 50 MILES LATER. NOTE: Suspect original negative review resulted in car being returned in unsafe condition, without repairs

They have always been good for my repair work. They work on a lot of different types of vehicles…read more And you can do a brake check on your way to them down that big hill.

I truck that I had just purchased in Jefferson City would not even make it home to Vienna…read more Fortunately for me I was close to Freeburg and stopped to leave the Dodge 1500 at Poettgen Bros. They called me to let me know that the computer that regulated the throttle body was no good. COMPUTER! Ouch I was prepared for the worst. Next day they had the part and called to have me come to pick it up. You can't imagine my surprise when they said the bill was $76.00! and the part was almost $50.00 of that cost. These are the most honest auto people I know. I will always recommend them!

Went in for an oil change and tried to upsell me on A whole bunch of different things that were…read moresuppossibly wrong. Quoted me over $2000 dollars worth of repairs for my car I looked up prices for parts that were needed and showed them and asked why they charge so much more and all the lady said was we make money here it's what we do i wasn't gonna let them take advantage of me just cause I was a young college student I took my car home to my hometown shop and had them look at and they said there was only one thing that needed fixed would not recommend them for anything more then a oil change

Watched this business grow from shade tree mechanics to professional shop with tech expertise…read more Skilled owner and technicians provide thorough diagnostics and repair options. Helpful, informative, and friendly staff. Provided automotive repairs for two generations of my family, and counting. Well done.

Great service. Very Good Price. Know what their doing. They guarntee their work.read more