I am a Public Relations Specialist. I get paid $300 an hour for me to research and execute strategies and identify why their companies are not growing, thriving, or losing money. The office person Shannon is unprofessional and blames the owner for the phones not being answered or the correct email address on the website. I asked her to have the owner call me but she told me she owned the company and told me my phone was breaking up and hung on me. This millennial clearly is drowning as deep as I am in unresolved water issues. I have never been treated so poorly by a company in all my years of doing business or as a customer. Since I under contract with Fidelity Home Warranties, I will inform them of the quality of their vendor, Better Business Agency, and report them to their board since they are board certified and licensed. If the own resolves this issue. I will update this Yelp Review. Debora Isaacs Dorko read more

Very affordable and even more than half price. John did a great job and I recommend this company to everyone. I have never seen such great prices for plumbing work. read more

My home warranty dispatched Half Price Plumbing out to my house after I discovered that the coupling nut on one of my toilets had failed which not only caused quite a mess but also forced me to turn the water off to my house due to the supply line to the toilet also failing. Jon ended up coming out to my house within an hour or so of the work order being opened and had everything all fixed up within another hour or so. I'm extremely grateful that they were able to make it out to my house and fix the issue all in the same day. Thanks guys! read more

Order a High Energy Efficient Appliance through Home Depot. I was extremely worried by the name as I know there is nothing that is half price without half quality and workmanship. Upon arrival the appliance was picked up and the install scheduled within three (3) days. This was awesome. On the install day I was unable to be onsite but do have home automation and cameras so was able to unlock our house remotely. They took little time and no bs to setting up the job. They limited their small talk with each other and worked for a good two and a half hours getting everything set up to the point where County Inspectors had to come out and approve the job before officially connecting everything. A week later they returned with County Inspectors, signed off on everything and connected the appliance, electrical work and lines. The Company communicated each step of the install with me by phone along with filling out and submitting all the permits. I am a huge stress worry rat when it comes to compliance. I did not worry nor lose any sleep with their team. It takes a unique team to have that level of trust with me. I would unconditionally recommend this company and their team based on their attention to detail, willingness to go over and above on quality, submission of County and State permits, communication and of course price. The price was not exactly half price but was well within reason based on the complexity and total hours. Thank you. read more

I have read reviews that have corresponded with what I have personally endured. When calling them personally they seem to have good reviews. When a home warranty calls them the customers are treated poorly! I had them out the first time due to my home warranty company. My coworker warned me they are not good, family had warned me but I didn't have a choice its who has a contact with my warranty company. Scheduling an appointment the girl told me when running through my available times that she was not going to make her guys work certain hours just to accommodate me. ( not was I was asking for) I work long shifts and don't have many days off.) she made me feel like I was inconveniencing them.. finally got an appointment and then they tried to cancel it, They finally came out the (first time) and the guy was sick you could tell he didn't feel good ( felt bad for him), he diagnosed the problem wrong, from me calling stating the problem was still occurring, a second trip resulted in them coming out when I was not home ( the work was outside) and I left work because my home security system showed 4 people there.. 4! Only 2 that worked for them. They couldn't fix the problem contacted my home warranty and " completed the job". and they left a mess! I had to have someone else come out to fix the problem. The second call ( I bought an old house, ) from my home warranty company they assigned Half Price again! I reluctantly called made an appointment, the lady was nicer this time. But they never showed up! Never called, DONE!. So I gave my warranty company a call and I will be using a different company from now on if they cannot contract to reputable companies to come to my home, what am I paying them for? ‍ read more

Horrible sloppy plumber showed up at my home screwed up a toilet install-he left the house to go on another job my toilet leaked everywhere he had to come back two more times after what should have been an easy task then left a mess afterwards. Extremely unprofessional and the office manager I talked to shannon was very rude to me and seemed like I was putting her out trying to tell her what had happened she seemed annoyed. Horrible experience overall I dont recommend. I've heard horrible things from others about this company please dont waste your money or time with these people they are lazy scam artists!! I'm an elderly woman and I felt taken advantage of. Rude staff as well. read more

We had roots growing into the sewer line, so the line needed to be repaired. Half Price Plumbing decided that the best way to prevent this from happening in the future was to put a few pounds of epsom salts down on top of the pipe. They didn't tell us they were going to do this until after the fact. Thanks for salting our vegetable garden! read more

Our technician from Half Price Plumbing was an hour late with no phone call to install a water heater. He gave us a price that was $200 above the outside figure given to us by their manager. He drilled a redundant hole in our house a few inches from an exit hole that was already there for our water heater. Most importantly, he left us with a gas leak from the metal pipes he installed with no "pipe dope". We called PG&E who came out and fixed the leak which they said was significant and large enough to be of concern. read more

This was the WORST service ever. My husband and I tried for days to contact them, as our insurance assigned us to use their service. No-one answered calls and no messages were responded to. Two days in a row they stood me up...said they were coming at a particular time and just never showed. Finally turned up with no warning and somehow expected me to be there. Would never choose to use them again. They may be half price but you get less than half the service. read more

I was going to call them until I checked their license status , 4 citations from the California State Lic board for serious violations . Always do your homework before you hire a contractor . CSLB .GOV . read more

I'm so disappointed after seeing so many 5 star ratings. I didn't learn my lesson the first or second time I used Half Price Plumbing, and the third was even worse. Here are my experiences: 1. We bought a house and quickly discovered that the pipes knocked/screeched. I called Half Price Plumbing, they showed up, took my $90 service call fee, told me the sound was because my house sat unoccupied for six months and that the noise would go away within a few days. Before leaving, he said the tankless water heater had a leak that the inspector should have caught and that I should try and go through my home warranty company. 2. Called my warranty company and guess what? They sent Half Price Plumbing. They sent a brand new kid, WHO IS IN TRAINING, by himself. He had absolutely no idea what he was doing and had to call the office several times to ask questions. Then he turned the pressure relief valve and completely flooded the inside of my tankless water heater. He got very scared and said, "That's not good," then stood there while we cleaned up the mess. He said the leak the previous plumber had mentioned, that prompted the call to the warranty company, was an old leak that had already been fixed and there was nothing wrong (aside from the fact he just flooded a box full of electrical stuff). So a wasted $75 warranty fee based on what the other guy said two days earlier. Also, the water heater hasn't been "right" since the kid flooded it. 3. A few weeks ago I bought a new sink and gas oven I needed hooked up, and I thought, "Well, I haven't had the best track record with this company, but how could they possibly screw this up? I'll give them one more try." The plumber who showed up turned out to be the very first guy who we saw who said the screeching would go away. When I mentioned it he shrugged his shoulders and laughed. He showed up with another plumber, which I though was pretty cool because she was female. You don't see a lot of female plumbers so I thought it was awesome, until I found out it was actually his wife wearing a Half Price Plumbing shirt so she could come on the job with him. I felt pretty deceived. He didn't have the tools and parts he needed, sent me to Home Depot twice, Lowe's once, and Ace Hardware once to fetch things he said he "normally has in his truck." But this day he didn't and wasn't sure why. I was not happy. He and his wife spent half the time sitting in the truck smoking and fighting, leaving cigarette butts in the street in front of my house. With all of the running around that I did, and spending my own money on tools he should have had, he charged us $575 to hook up a sink and put an L valve on a gas line. Robbery!! I called the office regarding the outrageous bill and the girl on the phone said, "We give the plumbers the liberty to set the price." Wow. To top it all off, an hour after he left we turned on the dishwasher and the air gap vent flooded and there was water everywhere. We quickly called the office, they sent him back, and he said, "Oops, rookie mistake." With the pipes still knocking five months later, we called the home warranty company last week and asked for a different plumber. The guy from the company they sent asked all the right questions, absolutely knew what he was doing, marked the water heater as condemned and got approval for a new one. He also refused payment because we had already paid the warranty fee for the exact same reason, even though it was 5 months ago. read more

Warning do not use Half Price Plumbing. My home Warranty insurance sent them to me. They collected their $75 fee, told us they would return the next day to do the work, and was never heard from again. They do not answer our calls or messages. Went to their business address and it is the UPS Store. Be Warned. read more

Should be called Half-A$$ Plumbing. We were referred to them through our home warranty to repair a toilet. The guy left some black tar substance all over everything (toilet, floors) that is very difficult to clean. Our toilet wobbles now every time you sit down or get up, and he didn't caulk the base. I told our home warranty company never to send them back to our house. read more

I Had a wonderful experience with half-price plumbing. They did not cheat me any money and work in a timely fashion. The man Rick or Rich (I forgot) was amazing. He actually looked at my water heater and tried many different things to do to fix it Ordering parts for the unit. I just feel like he was not giving me the runaround which was very nice. This is a very honest company I appreciated their business. read more

Update: after less than two weeks the valve in the wall is leaking worse than it was when we began this terrible process.

I was dispatched this company through my home warranty and I am very glad I was. Tony was the technician that did the work for us. He was very professional, helpful, and friendly. He was very knowledgeable about the work being done. I would definitely recommend them to anyone and if I need a plumber in the future I will call them and request Tony. Thanks again. read more

I thought my bad experience was over! On Dec 26th 2016,Day after Christmas 4 months ago, I went with out a Broken pipe repaired for over 1 week due to ignorance of not being able to find the septic tank also the Slow Snail Pace as they waited many days on the Plumbers helper who was late for work and lazy, 1st day he dug only 5 feet in 8 Hours towards getting the broken sewage pipe out! End of the Job he dumped over 100Pounds of sewer broken Red Clay/Ceramic pipe in my trash which I had to dig out of my trash and put it out on the street and phoned them to pick up. Now it has been 4 Months and as I was doing yard work I found the Plumbers helper has Thrown many more Ceramic Sewer pipe pieces Littered in my bushes by the work area. Were Talking about a Lazy worker who should have NEVER Stashed the Trash Pipe. I never brought up to the owner but it still bothers me the 100 year old house has steps which has cement steps which is decomposing with some of the steps broken but still in tact. The Plumbers helper was putting his shovel and tools on the damaged area of the steps and tore it up worse than it was badly. The new Helper who has no experience working on other peoples property had picked up cement pieces and threw them around. I noticed cement ending up away from the steps, which I had to go around picking up... I don't have a clue how this company can hire anybody and not tell them to respect customers property as a form of customer service. The first day the worker was asking me if I had any extra food lying around because he did not bring any food to eat foe work???? I hate having to clean up after other peoples messes especially since they charge way too much money for what they actually do. Truly a disappointment and outrageous. 4/29/2017 above is honestly truthful. read more

PRICE GOUGERS !!! We were referred to Half Price Plumbing through our home warranty for our hot water heater. A long story short is they were trying to claim all the replacement parts, which were covered under our home warranty, were all "code upgrades" not covered by our home warranty. Even after questioning the manager and the technician, they still maintained all the parts were code upgrades and that we would need to pay an additional $451 on top of our deductible!! After involving the local area rep for our home warranty, who told us she feared Half Price was price gouging, a different and reputable plumber was sent to investigate and do an estimate. The technician from the new company asked, "Who told you you needed that?" regarding several things Half Price said we needed. The new plumber then told us everything was covered and we would not have to pay anything extra; saving us from being overcharged $451 by Half Price Plumbing !!! read more

I called and they were super helpful and positive to get my toilet flange fixed. They were sooo helpful on the phone I was able to fix it on my own. I will for sure use these guys when the plumbing job is over my head! read more

Referred by Home Depot for water heater replacement. Got a quote for $750 installation only, I asked why so high she said had to,get permit etc and this is what others charge. Long story short, called around got price of $250.00. This company tried to rip me off, I am a retired veteran This company is a sham. Do not use read more

We called this Company Half Price Plumbing and they were at our job within 3 hours and it was an urgent situation. The man was awesome and he knew what he was doing and had us fixed up in no time. They are reasonably priced as well. We are business owners of Stone Kingdom in Redding and also Dale Thomas Construction and we will use this company over and over again and also highly recommend them. Thank you Half Price Plumbing. Dale and Betty Thomas read more

I was in dire straits in needing a plumber...my prayers were answered when Jeremy came from 1/2 Price Plumbing!!...not only is he polite and courteous...he is so knowledgeable ...and most helpful...I beleive he went above and beyond the scope of my plumbing problem....Jeremy got his previous job done early so he called me to see if he could come over sooner than the appointed time...of course I answered.... He worked diligently and got the work done quickly in this summer over 100* heat I was amazed. He also left the work site clean...price was was very very very reasonable for you senior citizens on a pension like I am.... I would recommend 1/2 Price Plumbing for your plumbing problems as I was so happy and satisfied..... To the owner of 1/2 Price Plumbing....Jeremy is a gem and a great asset to your team..bravo! read more

It is hard to review a company that you didn't use, but it is not my fault I didn't use them. Wanted to have the work done on a Friday afternoon when I was off, but the owner said his plumber doesn't work Fridays. What is better than a half day on Friday? Not working at all on Fridays that's what. The owner asked me to get some pictures of my water heater to his plumber for an estimate. The owner called on Monday to schedule my appointment. He looked at his schedule and was very surprised he had none of any of his plumbers scheduled for Wednesday so he scheduled me (this was the Monday prior). The next day (Tuesday) I was called and was told my appointment was moved up a day to Tuesday afternoon so I had to make sure schedules were rearranged to accommodate the plumbing company. Tuesday evening the plumber called to inform me that he just got off of an all day job and the company from which he needed to buy the part for my water heater was already closed and that I would have to wait until the next day (Wednesday) to find out when I could get another appointment. I waited, giving the company plenty of time to resolve their internal scheduling issues and give me a call. At 1030 I called them to find out when I would have a plumber at my house to do the service THEY had scheduled the day before. I was informed the scheduling office was scrambling to rearrange appointments and they would call me back with a time. After waiting for an hour after that phone call, I called a local plumbing company and they sent a technician out right away. I finally got a call from HPP about my appointment being this even between 3 and 5. I told them I had someone at the house already from another company and HPP could cancel my appointment. After I received the quote from the other company I had to bow my head in shame and call HPP back to see if my appointment was still available and they said it was and in fact they would give me 2-4 instead of 3-5. At 330 I got a call from the plumber saying the company that carries the part is out of stock and there was no definite day when they would have my part. So here I am with a water heater that doesn't work and a company that doesn't work either. You would think that two negative would be a positive, but not in the world of plumbing. Oh and there is no insurance company calling the shots making decisions for HPP...no this is just the way they operate. Unhappy, unsatisfied, and more heated than my water. I will pay more to a company that is local and isn't doing mediocre work up and down the valley. read more

They need to do better about contacting their customers especially after you have spoken to them regarding a repair call. However, when the plumber finally showed up, the findings to the problem and solution were simple. Thank you! read more

Water heater went out when we were out of the country. They came and looked at it, then decided they would not complete the job. Technician was very nice but would not return messages and refused to complete the work. It was warranty work and they wanted to put a "bandaid" on it (his words). Very unfortunate, we had to deal with it when we returned from vacation. read more

Honestly, I do not understand how you can have a bad experience with Brian and Jeremy. I do not know if the people who wrote the bad reviews below had Brian himself come out or not, but Brian is top-notch. Here's my story. I had recently moved into a new home and the sink we had installed was only 6" deep and that was too small for my wife and I. So, we went to Home Depot and picked out a new sink that was 9.5". This caused some issues that we didn't know we'd be having as non-plumbers...Because the new sink was 3.5" deeper than the original, the decline from our disposal to the wall outlet was now almost level, which would allow water to sit instead of drain. We loved the new sink we got because it was nice, functional and large like we wanted it. So we wanted to find a way to install it if we could find a way. While in a bit of hesitation, I found out through some Google searches that I may have to just open up the wall and lower the pipes in order to create that decline. I did not want to puncture a hole in my kitchen wall, albeit it was under the sink. Well, my wife and I were back at Home Depot trying to find perhaps another sink because we didn't think there would be a way. My wife then spots Brian and Jeremy picking up a few items there and just boldly approached them in their orange shirt asking "are you plumbers by any chance?" Brian brightly responded "Yes!" My wife then proceeded to tell him the problem we were facing. He then heard our story, gave some suggestions (at no cost, of course), and gave us his business card. It gets even better from here. He then tells us to call the number on the business card and request an appointment with him directly for tomorrow morning so that he can come out early before he goes to his first appointment. As soon as he and his son, Jeremy left, we called his business and Dean put us down on the appointment very kindly. He didn't ask any questions but honored the fact that we had indeed met with the owner of the company and the owner had personally requested us to be put on his appointment list for tomorrow. The next morning, Brian and Jeremy came out and took a look at our sink. It literally only took minutes for him to diagnose the situation and fix it. The great part is, he did it all without even putting a hole under our sink. Now it has a decline for a proper drain, and we are able to use the same sink we love! It wasn't just Brian and Jeremy's service that we appreciated, but their honesty and willingness. I always appreciate people who are not in it for the money or even to increase the number of their clients but genuinely care about the issues we face. It may have literally been a "pit stop" for Brian and Jeremy before the start of their day, but it meant a lot for my wife and I who needed a solution to our plumbing problem. Half Price Plumbing has our business for as long as we have plumbing needs to worry about in our life! read more

First guy to show up tracked mud in house. He banged his tool box on the door jam and my husbands truck. He flooded the bathroom twice almost ruining brand new wood flooring. Guy was there 6 hours and fixed one thing. 2nd guy was nice and got job done. Owner is a douche bag. Tried telling warranty company I owe them service call money that I have proof of being paid. Would not recommend these guys. read more

came to fix a leak, which after four hours that day, and four hours the next day, turned into a gusher while costing us $400 and needing more expensive work. We got another bid and found someone much more competent and dependable. Our home needs to be repiped, which was the solution all along. I liked Keith personally, but quickly lost confidence in his ability to fulfill our needs. I tried several times to contact his boss, Brian, but never got a return call. I cannot recommend this business. read more

We had a broken pipe that was spewing water into our wall. They came out pretty quickly and replaced the pipe- they did a great job! Thank you half priced plumbing!! read more

Had a hot water heater needing replacement as well as garbage disposal and Keith worked late into the evening to finish the job with no time without hot water. Professional, friendly, knowledgeable. Efficient. read more

The short story: 1. YES, they really are half priced (I couldn't believe it until I used them) 2. Best Plumbers I have ever dealt with and we will recommend to everyone we know! 3. Professional is an understatement. 4. POLITE, HONEST, TRUTHFUL, HIGHLY SKILLED! 5. We are average homeowners who had our toilets start backing up into our shower and have a house full of people needing a fix, and quick. We really cannot express to everyone reading this how much effort they put into fixing our problem (at completely unreasonable times of the day). I watched them through the process of working the problem and I can say that only years of experience could have fixed this problem in the way they did. Less skilled professionals would have started digging into our cement to get to pipes that had tree roots growing in them (yes, tree roots!). These amazing plumbers found a way to work the problem without tearing up our driveway, and I was truly amazed to watch them work! Even more so, I couldn't believe the final low price I wrote the check for. I actually had to ask "are you sure". The long story: To truly express how amazing these men are, I'd have to tell you my experience verbally, there is just too much to say to write out on this review. I'd be happy to further explain if you just message me here and I can give you the list of reasons I would choose these plumbers again and again and recommend to everyone I know. I truly feel in our current society that there are few people and businesses that would go far and beyond the call of duty while being completely professional and sticking to their word on the pricing. Our family found one of those companies and we will tell everyone we know about it! read more

I used Half Price Plumbing because they were subcontracted out by my home warranty company. I filed a claim about my toilet running too loudly and for too long. The claim was filed online via my home warranty company. I got a phone call from Half Price less than 30 minutes later and was given an arrival time of a couple hours later. After hanging up, 20 minutes later I got a call from the plumber who was ahead of schedule and asked if he could come over right away. He was at my house shortly after and quickly identified a broken part. He had it changed out and was finished promptly. The toilet still runs more loudly than others but I'm thinking it's just the way the toilet is. I would use this company again. read more

This company was hired by my home warranty provider to inspect/replace a failed water heater. I had water leaking on the floor which was determined to be an emergency situation so the only company available on short notice was Half Price Plumbing. They were very accommodating to my schedule and showed up timely but the technician arrived by private car with a donut spare and no identifying information on the vehicle and nothing about his person that would identify him as a representative for Half Price Plumbing. He recommended replacement and said someone would be in touch in the next day or two with replacement cost specifics. No one contacted me over the weekend or on the next business day so I reached out to the home warranty company. They confirmed I followed the correct procedure and they would follow up with HPP. When I still heard nothing after one week of water continuing to run on the garage floor, I fired them and had a new company sent out. I can't speak to their abilities but I did not get a good feeling about this company from their initial visit and their subsequent inaction lead me to believe they may not be the right company for your home service. read more

My water heater went out. I called Mr. Rooter first and pretty much got ripped off and was not happy. I ended up going through my home warranty and half price plumbing was who was assigned my case, just by luck I guess. They contacted my on a Saturday night (very timely response) and they were super friendly. The communication was very good and I genuinely felt like he cared and wanted to get the job done as fast as he could to get my family back hot water (baby and wife at home) again. He was held up but only by a day and that's just because my home warranty company is closed on Sundays and doesn't approve purchase orders on the weekend. He came on Monday and was very friendly, professional and I couldn't have asked for more. Called a few hours after installation to confirm everything was still working right. I thought the customer service was awesome and I already have other plumbing jobs that I plan on using him for. I only dealt with Brian who was the owner, and he was the one who actually came out and did the install...but he was awesome! Thanks Brian! read more

There wasn't a ZERO available for this review, so I had to give it one star. I wanted to purchase a Hot Water tank & Recycle unit from Home Depot and have it installed. Home Depot told me Half Price Plumbing was there installer. An employee came out and checked all details took pictures on his phone & said the Boss would contact me with a quote. That was about two weeks ago, he never called. I called the company and there was no contact by Brian the owner. Home Depot wasn't any help either. Today I am getting taken care of the same day. I may be paying FULL price but I am getting service. read more

Have a utility sink in my garage and my laundry uses the sink to drain into as well. Lived in my house over a year and the system has worked fine. One day it backs up and the sink over flows all over my garage. I check and make sure the drain wasn't plugged all that stuff. I use draino to see if that will take care of the issue. Do another load of laundry and over flows again. Call home warranty company and these guys get called out. Originally going to be out between 12 and 2 then changes 3 times after that and they finally come out at 4. I have an important meeting at work I rescheduled so I could be here earlier in the day. I have my dad come over and be here for them. First they could not get the snake into the drain and had to take part of the snake off. I guess the old homeowners did a diy project and put glue on a connection where there shouldn't have been. The plumber tells my dad he thinks he cleaned the pipe out. He also suggest moving the sink up to help it drain as you can see on the wall where the older sink must have been. He doesn't find the clean out to the street which I later found in less than 5 minutes. I have to leave on a work trip. Come home and try to do laundry and it overflows again. And on top of that my kitchen sink doesn't drain. Call them out if you want to make more work for yourself. read more