My stepdad lost his wife to cancer. He's legally blind, and while living lone for a month during…read morethe short battle with cancer, he didn't have a beard trim. My mother provided it before, but I wasn't ready to take over the process yet. I brought him in to the salon, for a trim. The stylist cleaned him up quite nicely, sculpting the facial hair deftly, and bringing better definition to what had become rather rough. It was nice, quiet, efficient, and fast. Lovely place, and if my wife and I lived closer, I'd be recommending this salon to her.

Full highlights quoted $350. Mind blown. Half highlights quoted $200. I asked for light highlights…read more She said she would have to restart on my already highlighted (with roots) hair. That's fine. I still have paid just around $150ish, even when I started and restarted the highlighting process. My hair is mid length, just below shoulders and looked "puffy" (Caucasian / Hispanic frizz) bc I washed, brushed and didn't straighten beforehand. I have been going to similar salon/spa in yorktown to get my hair done at a salon that is gorgeous inside and out. Same at my old Virginia Beach salon. Average pay is around $150ish for cut and full highlight! (I had to Google what the common costs were bc the owner was a bit snarky on my review. I'm not crazy! $350 is like NYC 2022 highlight prices or high end. Toner is only supposed to add a small amount extra.) I would understand if charged more for a super cute spa facility (see outside photos - it's in the corner of a big lots shopping center), or if the prices listed online would've given me any heads up, but what a waste of time to get a consultation at a seemingly hole-in-the-wall facility at such an excessive cost. (The inside was way cuter than the outside, but I wouldn't be comfortable walking around the area at night...)

What are the best experiences I've ever had. So grateful I found this place. They really take the…read moretime to understand what your needs are and make sure that it is fulfilled

Imogen was so sweet, I went in and got a layered cut (first picture) but decided that I needed some…read moremore face framing and I was able to come back within their one week policy (second picture) I loved the whole experience and I would go back again just to have my hair washed because afterwards it was so soft! The vibe in there was great too

This is the only salon I've been to before that can cut my hair the way I want! I have thick Asian…read morehair, and I always have a hard time finding someone who knows how to deal with the texture, but Ji always does a SUPERB job with the cut. She's super fast and professional. She also can do a fantastic fade! I've been going to her for years and she's always remained top quality.

I've been going to Vienna Salon for years. I've never found anyone who could cut my Asian hair…read moreuntil I met Ji. She is fast, skilled and always makes my hair look amazing! She has some really good Korean hair products for sale too. I love the shampoo and conditioner she recommended for my dry hair. It really works well. I'll keep going here because I've finally found a stylist who knows her craft!

I walked in all dried out and over processed, I needed a miracle fast and in a hurry. I was getting…read morereally frustrated trying to find a good stylist that can really take care of my hair. My hair stylist Joie educated, explained and took her time with me. I left feeling great with my bouncy, healthier new hair. She's stuck with me now. I would recommend her a million times over. Also, I would recommend making an appointment.

Incredibly personable stylist (Tracey) who gave me exactly the cut I needed. Thank you!read more

I honestly never expected to leave a hair salon feeling the way I did after this experience…read more I am postpartum and have been dealing with postpartum hair loss. My hair has been something I've struggled with since having my baby, and I finally decided I wanted to do something for myself. My husband made the appointment for me as a surprise and when he called to make the appointment, he was told cuts started at $40 and colors started at $80. So I originally went in wanting a cut and color because I wanted to feel beautiful again. After being quoted around $280 for a basic color and $80 for a haircut, I decided to skip the color and just spend the $80 on the haircut. To start it, my hair was sprayed with cold water just to get it wet. It was not washed. The haircut was done completely with a razor and took approximately 15 minutes. There was no real finishing or checking of the haircut, and I was told I was finished while my hair was still wet. I was then told that drying my hair would be an additional $40. That additional charge was never explained to me before she wet my hair. I left and got into my car, and when I actually looked at my hair, I was devastated. I was already feeling insecure about my hair because of postpartum hair loss, and instead of leaving feeling refreshed and beautiful like I had hoped, I felt worse than I did when I walked in. I was so upset that I went back inside because I wanted to give the stylist a chance to address the problem. Instead, the conversation turned into an argument, and I was told that I didn't know what I was talking about, that if You come to get a haircut, you shouldn't expect to have your hair dried. I've never heard of anyone leaving a salon with wet hair unless it was a bad salon and a bad experience. I left crying and feeling humiliated. I then had to drive to another salon and pay another $30 to have my hair washed, cut, and styled (Yes they did it all!) They were able to correct the haircut which was not done correctly at all and made me feel much better about my hair. What hurts the most is that I didn't go to a salon just because I needed my hair cut. I went because I needed a little moment for myself. It's been 2 years since I've actually done something like this for myself. I am a mom who has been dealing with the physical and emotional changes that come with having a baby, including losing a lot of my hair, and I wanted to walk out of a salon feeling like myself again. Instead, I walked out feeling ugly, and in tears. The salon has since responded to my review by saying that I was the issue and that I wasn't yelled at and didn't leave crying. I am disappointed that their response is to dispute my experience rather than acknowledge why a customer would be so upset. I know what happened to me, and I stand by what I wrote. I understand that not every haircut will be perfect and that different stylists have different techniques. That isn't what this is about. It's about the service I received, the lack of communication about the additional charge, the way my concerns were handled when I came back, and ultimately having to pay another salon to fix a haircut I had already paid $80 for. I would never want another woman, especially another mom who is already struggling with how she feels about herself, to leave a salon feeling the way I did that day.

Visited this salon a week ago for starter locs. Not gonna lie, I was a little late cause I got the…read morelocation confused, but the person doing my hair--Tiff--didn't really seem all that bothered. I told her I was new to locs and I just wanted to have a conversation on loc maintence/how she's retwisting, what she retwists with, how long locs can take to dread etc. Right off the bat, she tells me: "didn't you do any research beforehand about locs?" Um yeah, I did, but I'd think a loctician would know more than some internet article? Anyway, she starts doing my hair and instead of navigating me through the process of what she's doing, she goes right in and starts comb coiling my hair with GEL. I'm not a fan of gel, nor was I aware that she was doing coils; nevertheless, I figured gel would be helpful for the sake of maintaining the locs and I thought that coils would look like locs so it wasn't all that bad. The REAL kicker was the fact that she would DRY DETANGLE my hair. Immediately sirens went off in my mind; like , you're combing dry hair without product/water? Hair breakage central. I asked her, "hey, could you apply water or product first and THEN detangle?" Her response was dismissive, that she was "already" doing it, mind you, she was only using water and gel for the comb coils NOT the detangling portion. Also she had apparently ordered food because when it came to the office, she immediately stopped doing my hair, went to the back of the salon to munch on her chicken and I KNOW it was chicken because she started eating it while doing my hair. I don't know about you, but chicken grease and hair grease doesn't sound like a good combination. After about two hours, she finishes my head, I leave and about a few days later, I start noticing the back start to unravel. Now from my research, I knew this would happen but when I asked her about the potential of my hairstyle unraveling, she said that it "wouldn't unravel any more than a normal style". Sure. Whatever you say. Only reason why I'm giving three stars is because my hair smelled really good after leaving the salon; she used rose water I believe and tea tree oil on my head so I looked and felt good. The parting was good too, but that's about it. If you're looking for a decent starter loc place and you're comfortable with a little unprofessionalism, then this is your place. Though for $95, maybe more professionalism should've been present.

This is a WARNING!!! I was referred to this stylist by someone. A new customer. If you want your…read morehair completed right, this is not the stylist . You want to be treated with respect. AGAIN, THIS STYLIST IS NOT FOR YOU!!!!! I arrived at the shop and my stylist (Faith) assumed I knew everything she would normally do. She greeted me and walked me to her chair and then walked to the back. She then came from the back and looked at me and said, "I can't wash your hair from over there. Can I? I said excuse me...You did not tell me to come to the back. I was unsure of what you were doing. (No! No! #1) Lack of customer service and rude. We talked about styling my hair which she was on board at first. After about 30 mins went by and suddenly, she said, I forgot I need to pick up my grandson. She started asking the other stylists, "What time does the school let out? I need to get my grandson. The time was 3:15pm and her and the other stylists agreed that 3:45pm was the time she needed to be at the school to get her grandson. I left the salon around 3:30pm. I walked out of the salon looking like wooly bush woogie (my hair looked as if it still needed to be done). I drove away and waited in the parking lot until around 4:00pm and she never left to go pick up anyone. So why the lies.... I had extra money to get the style completed. If she did not know how to style hair, she could have told me. I learned my lesson. I knew I should have left from the moment she peeked her head from the back of the salon. Never get anyone without a website with proof of their works to do your hair. If you do not know them at all and never seen their works. This shows no interest in what you do nor your creativity. Faith gets customers by word of mouth. She did say to me. I get a lot of new customers all the time, so schedule quickly. I see why. You don't know how to keep lifelong customers due to your current customer service. Please save yourself the headache and frustration. Find someone that truly loves their craft. Check out stylists with websites showing off their talents, love, and customers.

Hands down the best haircuts I have ever gotten are from Cindy, who is the owner of this great…read moreestablishment. Their location is welcoming, has ample parking, and is very clean. We hired them to do our wedding and they were kind of pretty awesome to agree to come to Pennsylvania to help us with our wedding. My wife always finds their hair dying services exceptional for when she feels she wants a change of color. Compared to pricing I am used to seeing for the same haircut I have gotten at other places, this business has very good pricing. Part of the reason we are sad to be moving away from the area is that we will no longer be able to come here often.

Heather was great! She washed, cut, dried, styled it beautifully and did it in a timely manner. I…read moreappreciated her small talk even though I'm not much of a talker. Will go again soon :)

I had a fantastic service at this salon when I was in a pinch for a root touchup. I love anywhere…read morethat has online scheduling - so convenient! I had an appt with Meghan and she was so friendly, knowledgeable and helpful! Lovely salon all around!

I would not recommend this salon if you have any texture. Jessica didn't know how to highlight, cut…read moreor style my hair. It was so bad the owner tried to fix it. I still have orange highlights and a choppy cut after nearly $400 spent.