I only came for a relaxing pedicure. No nail polish or anything, strictly feet maintenance. There…read morewas a hit of communication barrier communicating I didn't want my toes worked. I ordered the Organic Herb pedicure & was overall pleased with it. The water was very hot which is often hard to come by at salons. Overall, a good experience but I wouldn't visit again due to the intense language barrier.

My first time here was just fine, however, my second time was not. The nail tech used the nail…read moregrinder on my dry cuticles to remove them rather than the typical oil and cuticle cutter. It was painful and she made me bleed in 3 different spots. On top of that, she added cuticle oil after, swiping the brush across my bloody cuticles and put it right back in the oil! So I would not say this place is sanitary and I will never come back to get my cuticles ground off. The nail art on my fingers was an okay attempt but not really what I had asked for. The vibe is nice initially and I didn't have a problem with my pedicure. However, given that she dipped the bloody brush back into the oil, I wouldn't recommend anyone come here.

So want to give them five stars!…read more It took forever to redeem my Groupon for this venue but the wait was worth it! I gifted my mom a 60 minute massage to this venue as a just because gift. And she absolutely loved everything about this place and the massage itself...super relaxing (her words)! While I want to give them 5 stars, scheduling the appointment was a headache. I scheduled the massage way in advance, but I had to reschedule it to accommodate my mom's every changing schedule. I would like to think, if I kept the original appointment. as is, then I would have experienced no issues. Yes, issues exist from time to time, beyond ones control, but the customer service I received for weeks was super unappreciated. After the runaround and a cancellation 30 minutes before the appointment.. Yes!! I was in route to the appointment and received a call 30 minutes before (appointment scheduled weeks in advance) and the young lady advised "we will have to reschedule your massage because ______ has left for the day. I was super annoyed! But after I calmed down and rescheduled... all went well. My mom had an appointment on a Friday afternoon and my babe had an appointment on a Saturday early evening. They both gave the massage 5 stars and look forward to returning super soon. This venue is located in the heart of Phoebus, a historic area in Hampton. There are several mom and pop shops nearby. This venue is also owned by those that own Mango Mangeaux restaurant that is walking distance from the spa. They also have a boutique hotel that's now open for business. Once we arrived, we were immediately greeted. My mom was asked to fill out paperwork before services were rendered. We were offered fruit infused water. I loved the smell of the spa...smelled refreshing and was super inviting. And I love the orange color concept. I was tempted to schedule an appointment just based on the ambiance. I would highly recommend you all try this place. There is only one masseuse and she offers massages for men and women. Check Groupon you may find a discount there. They offer other spa services as well. Make sure you schedule your appointment way in advance. Weekends tend to fill up super quick. They will also call to confirm your appointment a day or two in advance. Just a note, if you run into concerns of no return calls after leaving several voicemail messages, reach out to the restaurant and ask to speak to a Manager. I resulted to that after a week of no return phone calls and I received a call within 24 hours from the spa. Free parking is available on the street. I do not believe a parking garage is nearby. But visiting the spa on a weekend and a weekday parking was not an issue. Have fun and enjoy life!

Just follow the orange doors! I found a Groupon for a facial at Simply Panache and immediately…read morescooped it up. I purchased the Groupon in the evening after they'd closed but called the next morning and was able to be scheduled for a facial within two days, awesome! The inside of the place was very nice and the staff was all welcoming. They immediately got me some cold water while I filled out my waiver. My aesthetician who's name I want to say was Jenelle was very attentive. She asked about any skin care concerns I had, be sure to note any products you are actively using on your skin. My facial was very soothing and relaxing and the spa is kept at a quiet volume so there are no interruptions. I will definitely be back for a massage and more facials in the future!

This is my go to spot! With or without an appointment, I am welcomed. The ladies do a great job…read morewith my pedicure. I always leave feeling relaxed and great about the way my toes look.

Vin Nails is hands down the BEST nail salon I've been to. Every single nail technician upholds the…read moreutmost professional demeanor. They take their time with each client and truly craft the most beautiful nails! From color, shape and design you are guaranteed to leave a satisfied customer. I typically come in for both a mani & pedi which are absolutely worth every penny! Kat & XL are my routine go to's for my hands, although I would trust anyone there and am sure they would do phenomenal. Stop by and check out their shop! You'll fall in love just as I did !

I rarely leave negative reviews, but I feel this experience deserves to be shared…read more I came in looking forward to a relaxing pedicure after a long, stressful day at work. I was also getting ready for an upcoming vacation, so I wanted my toes to look nice. Unfortunately, that was not the experience I received. The technician who performed my pedicure seemed to be in a rush, apparently because another client was scheduled after me. However, that should never affect the quality of service provided to a paying customer. Throughout my appointment, I politely asked several times for her to clean up mistakes, including nail polish that was clearly left on my cuticles. Each time, I remained respectful. The final time I asked, she let out an obvious sigh and displayed an unnecessary attitude. I calmly explained that I didn't deserve to be treated that way and that I was simply asking for my pedicure to be done correctly. I'm paying for a service, and I don't think it's unreasonable to expect attention to detail. In fact, I had every intention of leaving a generous tip before her attitude changed the entire experience. After I addressed her behavior, she suddenly became much friendlier, repeatedly offering my daughter a drink (even though she already had one) and offering me a hot towel several times. At that point, the damage had already been done, and I declined. I came in expecting a peaceful, enjoyable experience and instead left feeling stressed and disappointed. Professionalism and customer service are just as important as the quality of the work, and unfortunately, this visit lacked both. Based on my experience, I would not recommend this salon. I am now forced to also pay and find someone else to correct this horrendous nail job.

The last 2 pedicures I've received just weren't good. First the tech kept cutting me. I didn't have…read moreany ingrown toenails, there was no reason for me to get cut & bleed. Tonight I had a different tech and she was just awful. She kept texting the whole time she was doing my pedicure. She barely used the pumice on the bottom of my feet - just gently wiped it a few times on both feet. She was so distracted that when she was supposed to be giving me a leg massage, she was just rubbing her hand on my dry leg. No lotion, no oil. She went to get the warm towel & just sat it across my legs. The towel never even touched the back of my legs. I always get a deluxe pedicure but she never offered me anything. I made a point of saying I wanted the deluxe with a scrub & she just kept rubbing my dry leg. Ridiculous! The only positives were that she did an excellent job with the polish & she only charged me for a basic. A kids pedi would have been more fulfilling. If anyone looked at my feet, you'd never know I had a pedicure today.

Okayyy Ashley did her thing This was my first time going to her since my usual girl was booked,…read moreand listen... she did NOT disappoint at all. She got my nails AND toes together, like everything came out sooo good I'm really impressed. I was a little nervous switching it up but yeah... she ate that I might have to let my other girl go... lol nahhh I'm playing (kinda ) but for real, y'all better go see Ashley! She got me right!

A new, spacious spa located in Hampton's Town Center where Forever 21 used to be…read more My experience with the masseuse Angela was fantastic. The only issue is that I wish it was a whole body massage. The prices are a little elevated for the services but they include complimentary fruit and drinks. The young lady at the front desk was amazing. She was able to navigate the desk and lounge solo.

Tanya is the owner and the best nail technician I have ever been to! Her salon is the cleanest in…read moretown by far! Tanya is very customer oriented! She is up to date on all safety protocols. She never, ever takes a short cut! Her professionalism, friendliness, cleanliness and talents super exceeds any previous salons I've ever encountered. She is the Best! You must make an appointment to experience the full Tea & Honey effect, you will appreciate the 1 on 1 attention! Mani & Pedicure- beautiful, and they last and last! You won't be sorry!

I've been here a a couple of times now and both times I had an excellent experience. The prices…read morecan't be beat and the service was wonderful. Both visits I did a gel mani and the spa pedi with the paraffin wax. It's beed a week, my polish is still flawless and my heels are still smooth (which is huge because i workout at least 5 times a week and wear high heels often). While the decor leves a little to be desired, the quality of work and the customer service more than makes up for it. I highly recommend and will be back next time I am in town P.S. You get a complimentary brow wax with your mani/pedi.

They charged me double for a fill saying it's due to extra fees like removing gel polish (that they…read moreput on last time without telling me), shortening the nails, and repairing 2 broken nails mind you, I got no polish for the new set just the acrylic fill in. I sat there for half an hour after my scheduled appointment before they even started working on me and they want to tell me shortening my nails take time when she did it within 2 minutes. Their time is precious but mine isn't? I went in for some relaxation all to be sitting there while they kept talking or arguing obnoxiously loud not caring because no one else would understand. To top it off they reuse drill bits/tools without disinfecting them or using a clean one! Will never go back again I'm not trying to get an infection just so they can charge me extra.

I was able to get last minute massages scheduled. I had Celia and she is The Truth. I love deep…read moretissue massages. When I get massages, I'm not there to relax and unwind. I'm purely there to beat the knots out of my back. The biggest compliment I can give to a therapist, is that I feel that they hate the knots more than I do! Celia is so awesome. She really worked hard to knead the knots out of my body. I visit Hampton at least 10x a year. I'm going to start making seeing Celia part of that routine! The spa itself is a cute and intimate setting. It smells good and looks clean.

What a great experience for a couples massage!!! Can't wait to go back and try out their other…read moreservices

I've been in Hampton for about 2 years hopping from salon to salon unsatisfied with the results…read moreuntil now. Luna executed my vision exactlyyy! I originally came in for a simple gel pedicure to see the vibe of the store and made an appointment to come back for a full set the following week. My nails give vacation 100% I appreciate how careful she was and even wiped away what she didn't like and started over. The service was pretty quick as well. The rest of the staff is friendly.

I as coming here over a year i came for me and my daughters nails and spent over $350 within the…read morenext day my daughters nails came off she just had a gel manicure and had to go back the next day, the following day my other daughter French tips came off; and on vacation all my nails came off. I had to go back twice to get my girls fixed and it was still horrible service I Will not be back the service does not match the price which is very disappointing

1st time here, Lynn (sp?) gave me an acrylic fill. She did a very thorough job, and it was very…read morerelaxing. There were no other customers at the time I was there. She was conversational and was very gentle. She did a very nice job! I would definitely recommend.

Honestly I was super nervous coming here at first because there was only one review but I have…read morenever had to wait to get my nails done, and they always take super good care of me. I've had a better experience here than I have at other similar nail spots, unless you're going somewhere super expensive and usually have to request an appointment. For the price your paying, this place is fantastic! A regular pedicure with just color is only 20$ and I love it! They massage, and make sure to care for my nails, and get all my calluses! I was so happy I gave this place a chance! The people are nice, don't talk much but nice nevertheless.