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Kool Nails

2.9 (53 reviews)
ModerateNail Salons
Closed 9:30 am - 8:00 pm

Services - Kool Nails

Nail fill-in

Toe nail fill-in

Hand nail fill-in

13 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Kool Nails Photos

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Recommended Reviews - Kool Nails

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Reviews With Photos

Tee S.

My nails are bomb every time Tiff does my nails. She's always open minded to the designs I want. And Bi does the best pedicures ever!!! Bi's done my nails a few times too!!! They always ask if I need something to drink and if it's slow they'll ask if I want to watch something on tv. No the prices aren't posted but I'm sure if asked, they would post them. I do know that they will let you know when and if prices go up due to inflation. I love that they text your phone to remind you of your appointments and they are always friendly!

Gel tips lifting after one week... This is the second nail that the gel lifted up. They fixed the first nail, this is the second time.

Staff was nice, but my nails DID NOT LAST ONE GOOD WEEK!!! I got the American gel manicure over my natural nails and the white tips kept pulling back... I don't have time to keep running back and forth for each nail to be repaired therefore that was my first and definitely last time going to Kool Nails. I paid over 100.00 and my nails ARE NOT professional looking at ALL... I WILL GO TO ANOTHER NAIL SHOP!!! I am greatly disappointed. I don't know if the tech who did my nails processed my nails correctly before applying the gel tips, but whatever she did or didn't do made me think differently and I wouldn't refer anyone to them.

Color requested didn't match gel option
Sharon W.

In an effort to bond with my co-workers, one booked appointments for us at this location. We didn't wait long and were seated in the pedicure chairs shortly after arriving. I do wish they had a better selection of regular nail polish. I found a gel color for my nails and asked for the same color for my toes. After hearing my coworker on my left cry out in pain from the dude cutting her toe and deliberately poking and prodding it, I became uneasy. Then it was my turn when she cut my big toe nail in a crescent and didn't polish the whole surface of the nail and I can see remnants of the previous color. They do wrap your nails if you are getting a gel manicure to allow the polish to come off easier. The technician I had didn't want to or was unable to hold light conversation. I'd say something to break the ice and she'd huff and file my nails aggressively in an undesirable square shape when I had asked for squared oval. Again, nail polish not applied to all the areas of the nail, lopsided filing and when done, I placed my hand near my toes to see how it looked and it was two different colors. Not one to show out in front of coworkers, I quietly spoke to the manager and expressed my unhappiness. She explained that although the nail polishes had the same corresponding makers and number; sometimes there is a mismatch. She offered to apply a coat of the regular polish on top of my gel polish to get it to match but it didn't seem logical to me, I was tired of being there and I'd be holding two other people up. I still offered a tip but I won't be seeking services at this business going forward.

Nails
Ja'Tara W.

They fixed my nails from an ugly set I had gotten the day before from another nail salon and I've gotten so many compliments on them

Fall design
Jennifer K.

I got my nails done tonight at Kool Nails by Miss Linda. This place is great. It's clean, the music volume is low, and everyone is friendly and professional. They were very thorough and paid close attention to every detail. I really appreciated the details being done properly. My nail design came out very pretty, I'm quite happy with it.I'd highly recommend Kool Nails. I'll definitely be back!

Right hand
Micaela T.

I go here with my mom when I'm home from college to get pedicures. I usually get dip powder on my nails at the salon at school, so since I was home I figured I would get a fill here. Huge mistake. Dip should last MINIMUM 3-4 weeks, and this is after 14 days. The right thumb chipped after 4 DAYS, the right index finger the day after. Now 2 weeks later, both thumbs and index fingers are chipped. Completely unacceptable. Not to mention it's more expensive than the salon I go to at school. Save your money and go somewhere else.

Mood change, marble coffin nails.
Kia'nese J.

I went to Linda, the lady that sits in the front. I showed her a picture of the idea I wanted and told her to do whatever. And she did exactly that. I got a fill in.

It's so hit or miss here and that's what's so annoying about this place. One week I get a decent set and the next something is messed up. If you go here I don't recommend getting your nails done by any male cause they're like robots and don't have a clue what they're doing. No one else would see this and think it's professional or worth any money.

Overlay with polish
Tiera N.

It was my first time going and my experience was awesome. They're very professional and everyone is friendly. The salon is clean which is crucial to me. Dana did my nails and she was great. Very gentle and ask if I was okay the whole time. I love the fact that they care about their customers. I made another appointment 2 weeks from now. Glad that I was able to find a new salon close to my home.

Thumb nail is crooked and they barley look like coffin nails. Paint looks rushed.

Lady in second row first chair is so aggressive and does not do a good job at all. She hurt me more than once knew she hurt me and my nails turned out HORRIBLE. I always get the same person Tom who does amazing, but he was booked so I ended up getting someone else because I was desperate and never again!! She needs to be fired not what I asked for at all and was in such a hurry. Now I'm Stuck with ugly nails for my birthday.

Acrylic with 988 gel paint

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I honestly love this place the technicians were polite and good at what they do I mean what else can you ask for

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Review Highlights - Kool Nails

June is a perfectionist; she and Linda are the only ones I'll allow to touch me.

Mentioned in 7 reviews

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Simply Panache Nail Bar and Pedi Spa - The front waiting area.

Simply Panache Nail Bar and Pedi Spa

(57 reviews)

$$

So want to give them five stars!…read more It took forever to redeem my Groupon for this venue but the wait was worth it! I gifted my mom a 60 minute massage to this venue as a just because gift. And she absolutely loved everything about this place and the massage itself...super relaxing (her words)! While I want to give them 5 stars, scheduling the appointment was a headache. I scheduled the massage way in advance, but I had to reschedule it to accommodate my mom's every changing schedule. I would like to think, if I kept the original appointment. as is, then I would have experienced no issues. Yes, issues exist from time to time, beyond ones control, but the customer service I received for weeks was super unappreciated. After the runaround and a cancellation 30 minutes before the appointment.. Yes!! I was in route to the appointment and received a call 30 minutes before (appointment scheduled weeks in advance) and the young lady advised "we will have to reschedule your massage because ______ has left for the day. I was super annoyed! But after I calmed down and rescheduled... all went well. My mom had an appointment on a Friday afternoon and my babe had an appointment on a Saturday early evening. They both gave the massage 5 stars and look forward to returning super soon. This venue is located in the heart of Phoebus, a historic area in Hampton. There are several mom and pop shops nearby. This venue is also owned by those that own Mango Mangeaux restaurant that is walking distance from the spa. They also have a boutique hotel that's now open for business. Once we arrived, we were immediately greeted. My mom was asked to fill out paperwork before services were rendered. We were offered fruit infused water. I loved the smell of the spa...smelled refreshing and was super inviting. And I love the orange color concept. I was tempted to schedule an appointment just based on the ambiance. I would highly recommend you all try this place. There is only one masseuse and she offers massages for men and women. Check Groupon you may find a discount there. They offer other spa services as well. Make sure you schedule your appointment way in advance. Weekends tend to fill up super quick. They will also call to confirm your appointment a day or two in advance. Just a note, if you run into concerns of no return calls after leaving several voicemail messages, reach out to the restaurant and ask to speak to a Manager. I resulted to that after a week of no return phone calls and I received a call within 24 hours from the spa. Free parking is available on the street. I do not believe a parking garage is nearby. But visiting the spa on a weekend and a weekday parking was not an issue. Have fun and enjoy life!

We made reservations for my sister's 60th birthday for a day of pampering. Let me tell you each…read moreservice was beyond what we expected. As you walk through the door, you are met with warmth by the relaxing sounds of music, a friendly smile from the receptionist and an immediate sense of relaxation. Don't hesitate to book your special day with them. We indulged in each service they offered.

Kool Nails - othersalons - Updated May 2026

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