Question: What bad things can I say about this place? Answer: NOTHING AT ALL! This place is nothing short of PERFECTION!!! Just a bit of backstory... I'm not new to dealing with hair restoration businesses, and my 1st one was actually back in my hometown. At the time, I didn't know much about what other services were out there, and so I jumped on one with very little research. Yes, they gave me the results I wanted, but the stylists weren't really up-to-date with current trends as 99% of their clients were older males (I'm 39 myself). I had to move to the the NoVa region and so they had to transfer my membership to a business in Baltimore, MD that they had a partnership with. Now, aside from the 2 hrs+ transit I had to make just to get my hair done, the company in Baltimore provided ATROCIOUS service... I'm VERY shocked they've managed to stay in business. So, then I decided to do a little bit of research, and that's where I found out about Hair Club (Tyson's/McLean). Initially, I was only interested because it was 10 mins from my apartment at the time, but let me tell you, that "interest" became an INSTANT sell as this place was EVERYTHING, AND THEN SOME! The office was so spacious and clean, and very young and modern! 1st, my consultation with Elizabeth... talk about a woman with knowledge and style! She did everything she could to make sure she could provide me with the most affordable price all while getting the BEST is service. She was INCREDIBLE professional and friendly. Next, was my test session with Alem, their lead stylist, I believe. Now, THIS is a girl that is a prodigy to her trade. She is very personable, and will give you the exact style you're looking for! Plus, for you types who loves their fades, I don't think ANYONE can outdo her in THAT department. After your few test sessions with Alem, you're essentially passed around to other stylists to see how well their services meet your needs to become your proimary stylist, and so far, ALL of the stylists that I've dealt with are DEFINITELY experts and have SO MUCH TALENT. I wouldn't say any of them have any weaknesses, but they DEFINITELY have their strengths. I tend to have Heavenly as my primary, and as I've jokingly told her, her slogan should be "Holla at yo gurl for a Heavenly experience!" She knows how to read the "imperfections" in the style and knows exactly what to do to fix it. Plus, if you're into funky hair colors, SHE is the GO-TO stylist! Maggie is another one of the fantastic stylist that I've had the pleasure working with. I had already had my hair system in place by a previous stylist (I don't recall who at this point), but I know that I wanted my hair shorter and styled a bit differently than my initial install (with that particular system) and she gave me EXACTLY the length and style I was looking for. I know that doesn't sound like much, but let's be serious, how many times have we told a barber/stylist "a little off the top" and that "little bit" ends up being 4 inches!! Lastly, on another day that I had a fresh install, the stylists were getting a bit backed up, and so Kalena had to finish my hairstyle. I honestly didn't know what I wanted, bit I know I wanted something stylish for a Christmas party I was attending that evening, and oh my... I WAS IMPRESSED at the results. You know that big smiling feeling when you've just got the best style ever? No? Well, you WILL when you have her as your stylist. Last, bit certainly not least, is Berny, that office's Client Relationship Manager. I have endless amazing things to say about Berny. I know customer satisfaction is SUPPOSED to be the name of the game, but I GENUINELY believe that Berny cares about her clients and will do everything in her power to meet and honestly EXCEED your expectation in customer satisfaction. She is just such a wonderful, personable person. So, I'm not sure if it's obvious, but I am COMPLETELY IMPRESSED with Hair Club Tyson's. I FULLY RECOMMEND that ANYONE looking for hair restoration solutions give them a look because it'll be more than worth your time!!! Below is the hairstyle for the Christmas party read more

HAIRCLUB - Hairstyle for the Christmas party - Cosmetic Surgeons Near Me - Mc Lean, Virginia

1. Late: Iam waiting for almost 20 minutes and Hair Stylist didn't showed up I reported on the front desk and finally she came to pick up. 2. Miss Behavior: Hairstylist used the Cape is full of hair looks like it is used by the previous customer, I requested the hairstylist to check, she simply responded Cape is in black color so it will attract Hair, then I told I can't proceed unless she will keep the new one. So finally she removed and used another cape doesn't have hair. Note: is am black so she try to imitate me, her behavior is not acceptable 3. Gratuity: Hairstylist asked how much gratuity I will pay, I said not yet decided and she said one more time I need the Gratuity and she is little rude, then I said I am promising to pay the Gratuity and then she started the work. Service is bad first and she is very rude, miss behaved, doesn't listen at all, late, didn't did the job and finally demanding the Gratuity. Even though she did so much of bad, as I promised I paid the Gratuity. 4. Hair Style Design: I told her on my first visit, Darleen did a good job and I need the same hair style so I requested to take a look before she starts and also requested her to see the pictures which I have on my phone, but Hair Stylist denied to look and she said she know. At the end I told few times during the haircut, but she didn't listened and did whatever she want. 5. Hair and Skull clean: after she removed the hair peace, I said please can you do cleaning and do a little massage which was done earlier by Darleen, she refused and she said it is not clean and I should clean myself(she reported 15 + times the same). But in actual scenario I told her I clean regularly as instructed by other hair stylist she doesn't listen. 6. Gum: I told her last time you did the same thing and it is arranged properly and every two days I need to adjust so I requested and shown to her to do the right way and keep enough gum so it won't move, she doesn't listen and did what ever she need 7. Timing: she was rushing to complete, I said what is the hurry Hairstylist said she had another appointment and she is complaining management is very bad here they were scheduling with out break and then I said you are late she is very rude and said you are done. 8. Family Member: when she say to go out, I said iam not satisfied I need to show to my wife who is waiting out side and if any changes she will tell if not I will suffer for long. She denied family member can't come inside so I showed outside and my wife suggested it doesn't look nice. She denied and left the room. 9. Escalated to Management: didn't see any good response, and they don't care looks like. Conclusion: Once you signed the contract, your life is miserable, they don't respect first and they do whatever they need. Management don't worry to talk, they always trying to find the new customers throughout their life as once a customer join after the contract they won't show up or no repeated customers, even though they are in business for many years, this center struggling to find the new customers. My hair stylist is Nicky if you can please avoid her. read more

This place is a total nightmare. They first of all charged me for 5K worth of products and never gave me half of them. They canceled appointments and never got back to me how to reschedule. They claimed to care about my thinning hair (5K) but NEVER checked on it or evaluated. I'm likely turning them over to the Virginia better business bureau, as this is a total scam. Never go here. They don't even get happy about giving you a basic haircut, much less anything else. And, all their "products" are chinese made crap. read more

The Hair Club Center at Tyson's Corner has truly outstanding customer service. The folks at the front desk and friendly and most helpful. My stylist, Nikki, is absolutely wonderful. She goes to great lengths to make sure I am happy with the service. She is very talented and very knowledgeable about the hair systems and related hair care products. The customer service manager, Bernie, is hands down the best. She is responsive to a fault and works extremely hard to provide whatever service is needed or whatever problem needs to be solved. She has made my experience very stress free. If you are thinking about making an appointment to learn more about the services offered, do not hesitate. I know you will be pleased. read more

The staff members at Hair Club / Tysons have been amazing. All of the front desk and client relationship staff members (specifically Bernie) have been accommodating, responsive, and helpful throughout my experience here. My stylists Alem, Cori, Vania, and Heavenly have always provided top-notch services and make sure that I look my best when I walk out the door. They are truly masterful in their craft. The manner in which all of the staff members here have adapted to new COVID-19 protocols has been seamless, and the quality of their services offered has remained consistent. My only regret is that I didn't discover them sooner. read more

It has been numerous times that Kalena saved my life! I just can't stress enough how much I appreciate her and Nadia. Each time I had to run to HairClub with my drama, Nadia took such a great care of me, and Kalena always did an exceptional job by making impossible possible. I am amazed by and so much grateful for Kalena's talent and Nadia's professionalism. I love HairClub! Over the last two years HairClub has been my family and I am so fortunate to be part of such fabulous place. What makes it fabulous is its staff, specifically Kalena, whom HairClub has to keep FOREVER! Thank you, my dear, for everything! I love you! Michael read more

Cori at The Hair Club is the best stylist anyone could imagine. She's smart, fun, understanding, and knows what's best for me and my hair. I have put all my trust in her for years, and she's never let me down. She's the bomb. read more

I have been a client for more than 10 years now. Things has been going down for a while but this past 3 years customer service has really plummeted. They continue to change staff and managers constantly without even letting us know who should we contact if we need help and at some points there's been no one in charge, so you can imagine. Quality of hair and systems is also noticeable down, altho prices went considerably up. Scheduling with your stylist of choice is, and has always been, a challenge. They keep changing and/or canceling your appointments for no valid reason, like scheduling their meetings and trainings on days where they are fully booked with clients. Not only that but they will let you now about it 2 days before your appointment, if you are lucky, so they leave you with only one option if you don't fight it: reschedule for another day, mostly the following week because they are already booked for the rest of the week, and then chose a day, time and stylist that is available, without any consideration of your own time and commitments. This has become really recurrent and frustrating. So, at this point I would recommend to find another option if you can, unless you are ok paying substantial money for a crappy service and product. read more

Have been a client for over 20 years. What happened to the Tyson's location? The customer service has plummeted and it's impossible to reschedule an appointment within a 2 week time span if you miss one. The monthly prices just increased by 12%. Also, these expensive "systems" are not fooling anybody. I've seen better haircuts at a Hair Cuttery that's less than $20. Also, NEW CLIENTS.. watch the wording in your contract. read more

Saada is my girl. She does an awesome job every time . She asks questions and makes sure you're satisfied. Once she knows your style she rolls . She's thoughtful, detailed and cares about her craftsmanship. The salon is lucky to have her. read more

I have been a very satisfied customer of this branch of Hair Club through 4 Northern Virginia locations for the past 25 years. They have helped me keep my self-perception positive for this entire time. The way others have viewed me would have been much more negative, too, without them. Thanks for a great quarter of a century of polite, attentive and professional service. And of course, a personal thank you to Elmira, my stylist for the past 15 years, and hopefully for the future as well. read more

If I could give the Tyson's Corner Hair Club a TEN I would do so. From the receptionists to the Administration staff to the consultation staff to the stylists I cannot thank them enough. They have always been so kind and helpful. The center manager Sylvia has always been available with any and all concerns I have ever had. My stylist Cori always makes me feel comfortable and heard. She is outstanding, professional and a master at her craft. read more

I am so grateful that Maggie Brigham is my Hair Club technician. I love seeing her at my regular appointments. She is cheerful and welcoming. I have physical disabilities that have progressed over the years but Maggie has always been able to accommodate my changing needs. She has never failed to have a solution for my "hair problems" as well. She is professional and personable. Maggie is a positive aspect on this planet and an asset to all those she encounters. I am lucky to have her work with me. Love you Maggie! Marybeth Shankle, Hair Club Tysons read more

I went to hair club to get an EXT treatment to help my hair loss and I noticed a great difference after my third visit already. My hair felt already much fuller and I didn't lose closely as much hair as I used to. The staff is very friendly and makes each visit very comfortable. They are always willing to answer any questions concerning hair treatments and how to improve the hair's condition. I love it there! read more

Alex C. is a phenomenal hair stylist! She is thorough and artistic! And Sam, the sales manager, is wonderful, also! Kudos to them!!!

The customer service at this location is unmatched. They listen to all your concerns and make it right. The stylists are very friendly and listen to every request. read more

I've been going there for over20 years. The systems technologies are getting better, happy to find a stylist after 5years, but the customer service is getting worst. They can't get the appointments right or able to assign me to the requested stylist for over 5 years. Never have a curtesy call if the appointment or stylist is changed. Never addressed if there is a problem with the payment when I'm there, but continued to call and and didn't give a me a chance to call back (maybe because we have the same work hours!!!), and even threaten to cancel my next standing appointment. I hope this will give the management a new perspective on the business. The experience with front desk is not the same anymore. They forgot they're the service mecca of the business, the first and last point of contact. They're lacked of presentation, reception, phone ,technical, and communication skills. They should be there to represent and reflect the standards of the company. read more

This club does not care much about customers as it takes it granted. Hair stylists are non experienced and always miss basic things even if you ask/remind them. For 15 years i did not have good experience, would love to leave if i find other options. read more

I am thrilled with Hair Club. Using this service has changed my life! I no longer have to wear a hat every day to hide my thinning hair. My new hair is beautiful and natural. Everyone at Tysons Hair Club is professional, totally approachable, and knowledgeable! Jessie is particularly helpful and Kalena is simply awesome and attentive. read more

I called again about the price quote, and they found it on file somewhere. I would have rated 4 stars if they had done their job fully.

Very friendly staff and good stylists in this location. The staff always listen to your concerns and accomodate almost every request to please you as a customer. I highly recommend. read more

The quality of the product is very high. The shampoo and Alive products are the best I have ever used. The conditioner is very close. The sytlists are all very good as well. Plan to get to your appmnt early as traffic is bad at all working hours. read more

Hair club knows it is a monopoly and treats you that way. You pay a enormous amount of money for "salon" services however theyare anything but. The staff wants to do the least amount of work possible. they complain if you don't clean your hair or scalp before coming in but this is part of the service. they don't have much of a customer serivce attitude. they just want you to tell them exactly what you need and won't help with ideas. I did appointments her for a year and that was enough. I have learned to accept my thin hair and save my money. read more