This place does not even deserve 1 star. I called before going to salon to get an estimate for hair extension removal, application, and full head color (just my own hair). I provided how many extensions I currently had in since cost differs depending on the amount of hair, and this wasn't my first time having my extensions removed and put back in. The staff (LJ) quoted $90 for the extensions and $88 for hair color. Staff stated they had extensive experience working with tape extensions and have no problem doing what I needed done. I then went ahead and made an appointment. Upon arriving to the salon and after sitting in the salon chair LJ tells me that he quoted me incorrectly, even though I told him on the phone how many extensions I had, and asks if it would be all right if the owner (JP) came over and talked to me about the price. The owner comes over and apologizes for her staff's incorrect quote and states after looking through my hair that it will just cost "Just a little bit more". They continue speaking saying that the amount of hair I said that I had in was a lot however the brand extensions I have are thicker than what they are used to using so it shouldn't cost much more than the quote I was previously given. This should have been my first inclination that they didn't now what they were doing. Someone who is experienced in doing extensions shouldn't be giving wrong price quotes. Regardless, I said continue with the service since I was under the assumption it was only going to cost just a little bit more money. Before getting started, this "experienced" stylist in extensions had to ask the owner where the supplies were. LJ started removing my extensions with a product that they use for a different brand. I told the stylist that the tape on my extensions is extremely tacky and leaves a lot of residue so it would help to rub hair oil on my real hair and let it soak while he took the other extensions out. Lets just say he didn't take my advice, even though I have had this process done several times. He gets all the extensions out, washes my hair, colors, highlights, and trims. He then is ready to put the extensions back in, which are curly and wavy from the braid I was previously wearing them in and from them washing them but not straightening. He applies the extensions in no specific order or process, but rather where he "took a mental note of where they were when he was taking them out". So now I have these non strategically placed extensions in my hair that are wavy in comparison to my own hair that he blew out straight. At this point he had me look in the mirror and asked me if it was good and if I thought anything else needed to be done, or if I wanted to go home and come back later if I thought it needed something else. Mind you I couldn't tell if the hair was straight or even because the extensions were wavy and my hair was straight. He appeared to be annoyed when I said I was not going to leave and come back later but rather asked him to straighten all of my hair together so I could see if it was even or needed to be trimmed together. It of course needed to be trimmed. After he trims to even the ends, he then hands me the mirror to check it out. The color came out nice, however I have dye on my skin around my forehead, on my cheeks, ears, and back of my neck. I then run my fingers through my hair and low and behold, it is all extremely tacky, like I told him it would be. But now rather than it just being tape residue, its now tape residue with hair color stuck to it, while my extensions are in. Which is now nearly impossible to clean close to the extensions with any kind of remover without ruining the existing tape bond. LJ tells me I just had a lot of tape left in there and he washed it but it wouldn't come out. Hence why I suggested leaving the oil to soak like I have done 3 previous times and my stylist where I lived before never had an issue with. LJ and the owner basically told me to go home and comb my hair out (which does not work because once again I have experience with these extensions and you can't just comb out sticky, tacky, tape residue). Of course I expressed my dissatisfaction and past experiences plus the suggestions that I provided but were not followed. My total bill was extremely high. What I got out of it: Hair dye on my cheek, forehead, and neck, sticky, tacky tape residue on my own hair as well as my extension which will be nearly impossible to remove without taking the extensions out again, a very choppy and unblended highlighted crown with long dark brown under color (guess I will be wearing my hair curly for a while since it is appalling to look at straight and can not be fixed unless I cut my hair shorter to blend it together). They would not budge on the price and were not willing to fix any problems. If I wouldn't have gotten in trouble for walking out, I would have ditched and not paid at all. I have never been so dissatisfied. read more