Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

So I must say I absolutely love this Salon. The atmosphere, vibe, stylists are all amazing. I've…read morecome in there 3 times already for model calls and my stylist Reece was so down to earth, very knowledgeable of what she does and passionate about it as well. She helped me so much and I love the fact they actually take the time to sit down talk to you get to know about you and what you are trying to achieve amd then discuss step by step their ideas and process. Ive never had a bad experiance and I will definitely keep going back. Sorry ladies it's taking me so long to make a reciew!! Thank you Reece for making me look amd feel so beautiful and hoping out of your way and thank the rest of you ladies for your kindness and all you do!!!

Got my haircut and treatment from Michael and he did a fabulous job!…read more First off, the salon itself was very clean, and front desk was very friendly. I really appreciated how prompt they were about my appointment time. All their products were bumble & bumble and it smelled fantastic. Michael, my stylist is extremely friendly and a great conversationalist. He's very communicative and knowledgeable about hair, hair color, and extensions. He made me feel very welcome and gave me great advice and suggestions on my hair. I had a lot of breakage from years of bleaching and he did a great job blending my damaged ends into layers. He also really listened to what I wanted and made sure to communicate every step of the way. Not to mention, I received one of the best head massages for my added hair treatment! Overall a great experience and I will be considering hair extensions with Michael in the future!

Edit: I was contacted by Elizabeth one of the owners and was told I could have my hair fixed at no…read morecost by another stylist. She also let me know the person who did my hair was no longer with them (good choice!!) I got my hair re-done by Lauren** and she was great although it was mostly toning if I'm not mistaken. It turned out a lot better than before and the cut was not crooked thank god! There was a problem at the register as the girl said there was not a note on my account so I had to pay the full amount, but contacted Elizabeth again and she reimbursed me a couple days later. I'm not giving a full 5 stars only because the girl who took my payment made no effort in listening and told me to "come back and talk to Elizabeth" which seemed a bit dismissive. All in all though despite that, it was a better experience, and the owners care a lot about customer satisfaction! So I would still recommend it! ---- Unfortunately, have to leave a not so great review for my first and only visit here. I saw Richard, who was very nice. Everyone was nice. I wanted a simple cut, no layers, but I wanted my hair thinned out (I have a lot of hair), and I also wanted color. Nothing fancy just some peak-a-boos all over so I could eventually transition into a balayage. I showed him a picture, he looked at it and got straight to work. Everything went great, we were chatting small talking etc :) I do have some experience working at a salon in Menlo Park, and watching him I was getting just a little worried as his techniques seemed a little basic (maybe it's just hindsight though). Anyway, he finished, washed (very very hot water ouch) and blow dried my hair (it also burned quite a bit. But I am not the type to complain unfortunately so I kept my mouth shut) Anyway I was happy up until I finally saw my hair. I mean I smiled but inside I was pretty sad. I went home, my boyfriend was like what happened to your hair I said what do you mean? It's fine.(didn't think it was THAT bad, notenough for my boyfriend who never notices anything to notice) I take a closer look in the mirror, the color is uneven and my hair cut is crooked / uneven. Random long strands etc. No biggie. Right? I'll just go in and have it fixed. So I call make an appointment to fix it and go in. He apologizes and takes a few minutes to fix it. Although it's better than before it's still not what you'd expect after paying $250+. Been wearing it in a pony ever since waiting for it to grow back. :( I'm giving an extra star because everyone was very nice and the salon itself is super cute.

Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

I just moved to Richmond from NYC and and am super picky (neurotic?) about my hair. Joshua at 1213…read morecame very highly recommended and I booked an appointment. Wow! Joshua did an amazing job... perfect cut and beautiful styling. He listened carefully and produced exactly the look what I wanted. Thank you Joshua!

Always a great Experience, I started my loc-journey here and I don't regret it. My hair is healthy…read moreand i get complimented on that and my styles all the time. The atmosphere is amazing the conversations and knowledge for the Owner and even the customers makes every visit an experience. This is truly a place where you can relax and let your hair down!

I got stationed here several months ago and didn't have much luck finding a stylist that I truly…read morewanted to make mine. It only took me 5 minutes with the owner, Ms. Angela and I knew I was home. She did a great job on my loc maintenance and the conversation was truly enlightening. It took me back to what a salon experience is supposed to be. Go see her!

I get my hair done here exclusively by Danielle. She is my go-to-stylist. I wouldnt let anyone…read moreelse touch my hair, but the family atmosphere in this salon makes it nice an always welcoming to stop by. They take walk ins but I only go by appointment so I dont have to wait. They have a barber who always seems to have clients ready and willing to wait for next in the chair, and a nail technician/pedicurist (is that a real word) although I havent seen anyone in there getting either service,.. I have no idea what her hours are, but like I said.. I'm strictly Danielles client.

Wow. I've been trying to find my "forever" stylist for quite a few years. Finally I've done so with…read moreShockoe Salon. I had a unique request when I called and spoke with Sterling, the owner, who immediately zeroed in on my problem with a precision that I had previously only hoped would be possible. When I got to the salon, I met Brett. By the time she was finished with my hair, I was more thrilled than I could imagine. Her commitment to overcoming my particular hair issues, creativity and dedication (over hours) was astounding. Thank you, Shockoe Salon!

Your response to my initial post was a complete lie. I had an inch of natural blonde hair that…read moreneeded highlights. And you have still never refunded me for what you promised. Do you not have any morals or ethics?

So Mary used to my hair but she doesn't work there anymore. Christy is still there and she's very…read moretalented. Donna the owner does great haircuts on men, women and kids. Great dye jobs and cute highlights. A girl Melissa works there too and she's so talented that she books up fast so book early. You can't go wrong with any of these beautifully talented stylists.

Ive been getting my hair cut with Heather for a few years now and followed her out to this…read morelocation. I have nothing bad to say about this place. Small house with multiple chairs for hair cuts. Great gossip and better haircuts.

I don't let just anyone style my hair and I've always kept a basic long look for fear of paying for…read morea pricy and undesirable cut. Clair changed that whole perspective and I am now obsessed with this long bob that she perfected. I've only gone twice now, but each appointment I left feeling so confident and more aware of my hair thanks to Clair. Super adorable, the pictures are after a wash, cut, style and brow waxing. 10/10, 100%, two very large thumbs up.

Woohoo!! I cannot tell you how much I love Jude! She is a true stylist who knows hair, haircuts and…read morecolor. I went to her feeling like an old hag and left feeling like a swanky lady. Thanks so much Jude, I am so grateful for you