great service - clean and professional !…read more they came on time and were quick to replace the water heater!

My young daughter had a technician come out... who said her thermostat was broke…read more Okay he replaced it and got it running. Thermostat was only a year old, but how can you prove it worked, you have to trust the technician especially when there's no air conditioning and you just want it running. While out checking the unit he noticed a corner bent and started telling her a stupid scenario of a dog rubbing up on the unit and peed all over it and to get it cleaned out it would be somewhere over $1,000. Come on, what lengths of lies you sales people go to. I told her to stay away from you guys and would recommend someone else. I would not recommend Anderson at all. It's hard to find honest heating and cooling technicians. Anderson is not one of them.

Our floor drain started to back up whenever we'd do laundry. Summers was able to get a plumber out…read moreto us right after the weekend, since it wasn't urgent I didn't mind waiting a couple days anyway. Our arrival window had to be moved back a little, but I was updated when I called to check in, no big deal there. Everyone I spoke to was polite, courteous and professional. Our drain needed a quick cleanout and we can do laundry again with no issues. We'll definitely call them with any future plumbing problems.

Summers sent Jason and helper out to hook up the natural gas line to our new pool heater. Jason did…read morean excellent job, making sure that all codes were followed and the installation was leak-free. He even came back out after we had the electric install finished to make sure that the installation was complete and safe, at no additional charge.

I have known Jesse for nearly 10 years, having first met him while working as a project manager…read more Throughout that time, I have had the opportunity to work with him professionally and have referred numerous remodeling clients to him. My experience with Jesse has consistently been positive. What has always stood out to me about Jesse is his commitment to remaining involved with his clients throughout the entire remodeling process, from the initial consultation through completion. He does not simply start a project and disappear or hand everything off to someone else. He takes pride in his work, communicates with his customers, and makes an effort to address concerns when they arise. I served as the project manager for David Orr's remodeling project. Jesse was responsible for the remodeling work, while my team handled the fabrication and installation of the countertops and sinks. Working alongside Jesse gave me firsthand knowledge of his involvement in the project and his interactions with the client. Throughout the project, I found Jesse to be professional, courteous, meticulous in his work, and fair in his pricing. What concerns me most about this review is the timeline and the circumstances surrounding it. The project was completed approximately nine months before this review was posted. There were plenty of opportunity to inspect the completed project at the time the work was finished. The customer did not want to replace the cabinet due to waiting for the arrival of the new baby. When painting older cabinets a stain finish is recommended. That is what agreed upon, not a glossy finish like laminated cabinets. If the work was considered unacceptable upon completion, it raises reasonable questions as to why those concerns were not raised during the final inspection or immediately following completion. It also raises the question of what changed during the months that followed and why the original five-star review was removed. There was also previously a five-star review of the project that was later removed and replaced with this negative review. Given my direct involvement in the project, I believe that history is relevant context. I am not suggesting that a customer cannot later discover an issue or change their opinion. That can certainly happen. However, when a project was completed months earlier, inspected at completion, and initially received a positive review, I believe that timeline should also be considered when evaluating a review that is posted much later. Over the nearly 10 years that I have known and worked with Jesse; I have personally witnessed him return to projects to address concerns, make corrections, and complete touch-ups when necessary. I have also seen him go beyond the original scope of work on occasion as a courtesy to his customers. No contractor is perfect, and mistakes can happen on remodeling projects. What has mattered to me when referring my own clients to Jesse is how he responds when an issue arises. In my experience, Jesse has made an effort to address legitimate concerns and stand behind his work. I respect every customer's right to share their experience. At the same time, because I served as the project manager on this particular project, I believe it is important to provide additional context based on what I personally observed. My comments are not based on assumptions or on someone else's account of the project. They are based on my direct involvement with the work and my professional experience working with Jesse for nearly a decade. My experience with Jesse has been one of professionalism, accountability, and a genuine commitment to his customers.

HIRE SOMEONE ELSE! This owner did a shoddy job on both my kitchen and bath remodel. Refusing to…read morerespond to texts calls, emails. Has a painting capability of a 2 year old. Paint over my light, paint on my cabinets which now need a full replacement, orange peel, paint on my wood floors, improper prep and taping. Paneling in my bathroom cut unevenly and not even spaced correctly. Not only that, I bring up concerns and he ignores them and then threatens to leave a bad review at my employer. I am the laughing stock of every contractor who comes in and looks at this shoddy work. STAY AWAY. i asked for a call for one last chance of repair, but you guessed it.. NO REPLY. HIRE SOMEONE ELSE WHAT A NIGHTMARE THAT HAS NEVER ENDED! If you need the full story you can email me at davidorr1025@gmail.com....he even called me 10 times from various numbers I had to go to Wheaton Police to get him to stop.

Install Water heater and Water Softener. Checked on Rust Remover Equipment. Very honest and…read morehelpful. Eric is our guy! Go above and beyond. We love them.

I contacted Kuhn based on a recommendation from another plumbing company as their plumber had…read moreretired. I was looking at replacing 3 bathroom faucet cartridges, as I had one leaking and felt it was best to replace all 3 at once with one plumber visit. At first contact they requested I sent an email photo of the brand and they would have a plumber investigate and contact me with the replacement cartridges needed. I never heard back. I took a photo and put it in ChatGPT to find their recommendation and purchased them from Home Depot. I reconnected Kuhn and set up a time for a service call. The plumber came and after 30 minutes he informed me that the replacement cartridges I had brought were incorrect. He told me that the company will research the manufacturer and call me back with the product and costs. As I have a leaking faucet, how long would the turnaround be. His response was "we are not very good on that and it usually takes 2 to 3 months". I explained that my faucet is leaking and that is unacceptable. He said he will talk with his supervisor, but gave no guarantee or sense of urgency. I was charged a total of $263,25. The rate was $195 per hour. He was here a total of 45 minutes and charged me for travel time back to the shop. When I was quoted the price I was told it was for labor only and was not informed that it also included travel time, Overall, very disappointed that Kuhn felt it was acceptable to have a leaking faucet for 3 months, did nothing to fix the issue and have deceptive pricing.

MVP plumbing in Montgomery is a total rip off. I had a broken cartridge in my Moen faucet and it…read morewouldn't turn off completely. I spoke to the owner and explained my problem and he asked me to send pics of the faucet type so he could send someone out to fix it. Owner sent a plumber to my home who did not have the part or the tool to fix the problem. What was the purpose of me sending pics of the faucet? My wife attempted to find the part at a local hardware store 5 min from our home for the plumber but was unable to do so. The plumber was at our home 20 min max, never fixed the problem and charged us $560 for an "emergency trip". I expected to pay for a trip charge, but to show up without the proper tool or part after requesting I send pics, is a clear indication this was a money grab! I called and spoke to the owner after receiving the invoice and his response to me was "his plumber was there more than 20 min and he already paid him so nothing he could do on the price". I paid the invoice but will never call them agin. I intend to tell everyone I know to avoid these guys like the plague, I would give a negative star if possible! Lastly, I purchased the cartridge and part the next day for under $20 dollars and fixed it myself in 10 minutes (watched a you tube video), btw I'm not handy at all. Run from these guys...rip off!

I had them to my home today and they were phenomenal . Price, knowledge and professionalism.read more

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

As a fellow small business owner, I feel obligated to warn others about our experience with this…read moreHVAC/R contractor. Over more than a decade of managing vendors, this has been hands down the most disappointing and unreliable company we've dealt with. We initially entrusted them with all our heating, cooling, and refrigeration needs. Unfortunately, what followed was poor communication, subpar service, and a complete lack of accountability. When issues came up--which happened frequently--they were more interested in deflecting blame than fixing the problems. Over a year, they raised our service rates by 25% without any notice or explanation, and when I reached out to ask about it, they never responded. I also requested several quotes that were never provided. As a busy business owner, I shouldn't have to chase down contractors just to give them our business. Even worse, they billed us for services that were clearly not performed. I verified this myself--twice--and one time had to bring in a third-party HVAC tech to confirm (with photo evidence) that a rooftop unit hadn't been serviced as claimed. Despite being presented with clear proof, they refused to acknowledge or resolve the issue. After nearly two months of delays and rescheduling for a correction that never happened, we finally hired another company to finish the job. Their refrigeration work was even more troubling. They miscalculated and mis-sized a walk-in freezer, resulting in a system we had to completely replace. They relied on bad measurements and passed critical sizing calculations to a supplier instead of doing it themselves. Even when I showed them accurate specs from the equipment manufacturer, they pushed back with excuses instead of taking responsibility. To make matters worse, they submitted a bid to replace our walk-in cooler and freezer with dimensions that were entirely off. Had we accepted the quote, the units would've physically not fit the space--basic measurement errors that would have led to a major installation failure. The most aggravating part of all this has been their tone: dismissive, defensive, and utterly lacking in professionalism. If you're considering this company, I urge you to think twice. When things go wrong--and they very well might--you'll be on your own. You deserve a vendor who respects your time, your business, and takes pride in getting it right.

If you want people who will show up at the wrong time. Then they come and fraudulently charge for 2…read morehours of work AND APPRENTICE FEE FOR NOT FINDING A LEAK THESE ARE YOUR GUYS!!! 550.00 FOR NOT finding leak. Look elsewhere

Paul is responsive efficient and fair. Short notice sink routing. Highly recommend. Texting is…read morebetter. Make sure you provide details

Paul was easy to communicate with, showed up on time and completed the work quickly. Would…read moredefinitely work with him again.

Repair of a leaky chrome P-trap under the sink with corrosion at the fittings, did a great job and…read morewas quickly replaced and we're back up and running within an hour

Handy, convenient, polite Not cheap but apparently going…read morerates for minor plumbing are outrageous all around. They made time for me the next day and handled it well.