Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.

We were lied to, they said $1500 to $2500 to fix for out A/C unit... we called a friend to see if…read morethey were telling the truth- No they lied... it was only $125 for the parts and $275 labor....Plus we had to pay Summers $136 to replace 1 wire... a whole role costs $8...and then they were supposed to give us a proposal and Thank Goodness we never got one. My husband called today and canceled the monthly $12 fee for them coming out because we will never use them again and feel we were also lied to on our furnace- because we are Senior Citizens they took advantage of us... why were we paying a fee when they charged us anyway...

Summers responded quickly when I contacted them regarding our flooded basement. We were on vacation…read moreand came home to find our sump pump quit and water surrounded the entire basement. At random, we took a chance by calling Summers and they had a plumber out within 45 minutes. Dan was able to find the problem quickly, put in a temporary pump to get the water down, ordered us a new one with a back- up battery, and called a restoration company which was at our house within the hour. By 6:00 PM, our basement was cleaned up and the drying machines were doing their job. This was a great company to work with and I highly recommend them. Thank you for turning a fiasco into something that was manageable. Karen M. Aurora, IL

I had a shattered shower and for safety reason needed it replaced quickly. Jesse helped find the…read morecorrect size, picked it up for me and came install it . The turn around time was within 2 days of when glass broke. Amazing team !

Jesse did an outstanding job from start to finish. I was particularly impressed with his consistent…read morecommunication and follow-through. He was incredibly flexible and accommodating with my schedule, making the entire process seamless. The quality of his work and his attention to detail are evident in the final results. I would highly recommend Jesse for any project.

Had a new water heater installed and Bill was friendly and did a great job! I would definitely use…read morethem again

Great, honest plumber. Our hot water heater died and we needed a replacement FAST. Hagerty took…read morethe time to ask about my situation and was able to replace our non-typical hot water heater the same day. All this at a very competitive price compared to the other plumbers I called. Definitely would recommend Hagerty with confidence.

Install Water heater and Water Softener. Checked on Rust Remover Equipment. Very honest and…read morehelpful. Eric is our guy! Go above and beyond. We love them.

I contacted Kuhn based on a recommendation from another plumbing company as their plumber had…read moreretired. I was looking at replacing 3 bathroom faucet cartridges, as I had one leaking and felt it was best to replace all 3 at once with one plumber visit. At first contact they requested I sent an email photo of the brand and they would have a plumber investigate and contact me with the replacement cartridges needed. I never heard back. I took a photo and put it in ChatGPT to find their recommendation and purchased them from Home Depot. I reconnected Kuhn and set up a time for a service call. The plumber came and after 30 minutes he informed me that the replacement cartridges I had brought were incorrect. He told me that the company will research the manufacturer and call me back with the product and costs. As I have a leaking faucet, how long would the turnaround be. His response was "we are not very good on that and it usually takes 2 to 3 months". I explained that my faucet is leaking and that is unacceptable. He said he will talk with his supervisor, but gave no guarantee or sense of urgency. I was charged a total of $263,25. The rate was $195 per hour. He was here a total of 45 minutes and charged me for travel time back to the shop. When I was quoted the price I was told it was for labor only and was not informed that it also included travel time, Overall, very disappointed that Kuhn felt it was acceptable to have a leaking faucet for 3 months, did nothing to fix the issue and have deceptive pricing.

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

As a fellow small business owner, I feel obligated to warn others about our experience with this…read moreHVAC/R contractor. Over more than a decade of managing vendors, this has been hands down the most disappointing and unreliable company we've dealt with. We initially entrusted them with all our heating, cooling, and refrigeration needs. Unfortunately, what followed was poor communication, subpar service, and a complete lack of accountability. When issues came up--which happened frequently--they were more interested in deflecting blame than fixing the problems. Over a year, they raised our service rates by 25% without any notice or explanation, and when I reached out to ask about it, they never responded. I also requested several quotes that were never provided. As a busy business owner, I shouldn't have to chase down contractors just to give them our business. Even worse, they billed us for services that were clearly not performed. I verified this myself--twice--and one time had to bring in a third-party HVAC tech to confirm (with photo evidence) that a rooftop unit hadn't been serviced as claimed. Despite being presented with clear proof, they refused to acknowledge or resolve the issue. After nearly two months of delays and rescheduling for a correction that never happened, we finally hired another company to finish the job. Their refrigeration work was even more troubling. They miscalculated and mis-sized a walk-in freezer, resulting in a system we had to completely replace. They relied on bad measurements and passed critical sizing calculations to a supplier instead of doing it themselves. Even when I showed them accurate specs from the equipment manufacturer, they pushed back with excuses instead of taking responsibility. To make matters worse, they submitted a bid to replace our walk-in cooler and freezer with dimensions that were entirely off. Had we accepted the quote, the units would've physically not fit the space--basic measurement errors that would have led to a major installation failure. The most aggravating part of all this has been their tone: dismissive, defensive, and utterly lacking in professionalism. If you're considering this company, I urge you to think twice. When things go wrong--and they very well might--you'll be on your own. You deserve a vendor who respects your time, your business, and takes pride in getting it right.

If you want people who will show up at the wrong time. Then they come and fraudulently charge for 2…read morehours of work AND APPRENTICE FEE FOR NOT FINDING A LEAK THESE ARE YOUR GUYS!!! 550.00 FOR NOT finding leak. Look elsewhere

Very responsive when notified. Does great work at a fair price. I have used him a couple times and…read moream pleased with his work.

Paul is great! He has helped us on numerous occasions most recently with regard to a battery backup…read moresump pump system. He arrived on time, had everything he needed, and had the old one removed and the new one in, in a very reasonable amount of time and price. In addition he is very personable and friendly, I will definitely call him again and would not hesitate to recommend him.

Rescue Plumbing responded right away to give me an estimate. We agreed on a short date to fix the…read morerepair. The agreed upon repair was done to satisfaction and the plumbers even added in a side job that wasn't previously discussed at a reasonable price since they were already in my home. I'm highly satisfied with the service I received and would recommend Rescue Plumbing to anyone.

We had sewer ejector issues and I needed a good evaluation of what the problem might have been and…read morewhat we should do. They were quick to schedule with me, very knowledgeable and walked me through my system and my options. I appreciate that the initial evaluation is free and very detailed. Highly recommend. I'll be going with this company for any future plumbing issues.