Being six weeks in the area for work, I am discovering plenty of restaurants (familiar & new) for lunch and decided to try this place as I have not been in years (to a different location). Being that it was "Fat Friday" in our office and I brought donuts in for a late breakfast, I didn't want something heavy for lunch & I also wanted a deal and recalled seeing some 10.00 specials advertised on social media. I signed up for their rewards program as I placed my order online and ended up selecting their grilled chicken wrap with a side salad and a drink for 10 bucks (not a bad deal)! The wrap was fresh and tasty, and the salad was also fresh and a good size for a side salad. My order was packaged nice and neat. The store was very busy upon pick up, but very clean and was able to get in and out of there quickly (very congested area). The cashier who gave me my order was friendly and efficient and I grabbed my own fountain drink and on my way. Will definitely be back and looking forward to trying one of their burgers since it has been years that I've had one. read more

I walked in the restaurant to buy lunch, and an employee was standing behind the counter texting. I stood there for five minutes while she was texting, and I finally asked her, "could you please help me when you're done texting?". Very bad service. Also, when I got to my table, my table was dirty, so I had to clean it off myself. This is not the experience I want when I come here to eat. Somebody needs to see that these employees are not texting on their phones, make sure the employees are keeping the tables clean, and making sure customer service is always top priority. I'm disappointed with my visit today. If you need to know my order number, my order number is order #145 October 10th at 11:43 AM. read more

Habit Burger & Grill - Burgers Near Me - Cypress, California

Wtf happened to diet pepsi? Now the only "diet" option is that horrible garbage called pepsi zero. I guess i wont be wasting my money on a drink. (The highest profit item on the menu) And cut my visits to the habit down to rarely instead of weekly. No pump ketchup only to go packets No a1 sauce No order pagers either. Has been "broken" for A long time now. My fries were barely more than room temperature Fyi The 1 & only reason i ever ho to taco bell or pizza hut is because they have diet pepsi. Overall this means less money in the owners pocket!!! read more

Placed my order online through the app and pickup was a breeze. The one lady behind the counter was amazing and efficient! She was taking orders, packing up orders, and she knew which bags went to whom when they came up to the counter for pickup. I tried one of their limited time special chicken wraps. It was pretty good! Definitely a good value for $5 and it felt healthy to me haha. read more

Habit Burger & Grill - Burgers Near Me - Cypress, California

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Only thing is taking too long to get my orders. Every time I went there and even they were not that busy, waiting times take more than 15 minutes. That's the only problem, Otherwise I would give 5 stars. read more

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The $9.00 Gotta Habit special was very good. With the rising costs of food, I hope they keep this promotion indefinitely!

My recent couple of experiences here have been disappointing. I gave them the benefit of the doubt last time I was here. However it happened again. I usually place online orders and the estimated pick up time is always wrong. I am not talking by a few minutes either. It is usually 20-30 minutes after my projected time. It is not even that busy when I arrive. However mostly everyone is just waiting just like me. It seems like they want everything automated. They want customers to order at kiosks or online. I never see cashiers taking orders. I also only see 3-4 people working. I feel disappointed. I also need to remember to order my burger well done. A few times the center of the burger is very pink. read more

I really don't like here because everything on their menu is overpriced. I just ordered Double Char Burger with cheese combo. It costed me almost $19, and it was very disappointing meal. The burger was small in size and it was mediocre in taste. Fries were cold and overcooked. I personally couldn't find anything better than other fast food restaurants such as Burger King. I am giving two stars because the restaurant has comfortable seating booth with clean interior, and cashier was nice. Overall, I do not recommend this place to others, because it is not worth it at all. read more

Habit Burger & Grill - Double Char Burger with cheese combo. - Burgers Near Me - Cypress, California

I love the food here no matter what location I go to they are always polite and fast at getting your food to you. My double cheeseburger was magnificent except it was very salty but I still ate it.and it was still hot. My wife loved her chicken sandwich on the sour dough bread. read more

Habit Burger & Grill - Burgers Near Me - Cypress, California

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Went here today at around 3:30PM! We walked in and it was very clean inside and everything was well managed. The cashier , (which I believe was the manager), was very nice and was doing their job well. However, an older couple seemed to be extremely rude about their food. First they were bickering about the ice tea, that is made literally the same by the machine and the tea packet. Then they came back stating their food is terrible. So the team re-fired their food for them but they came back angry again. They demanded a refund extremely rude, I mean these customers were so rude. They got in the cashier's personal space when she was giving the refund, as they shouted (this was the worst food ever). I looked at the food that demanded was so bad but it looked amazing and like nothing was done wrong. I want to write because I know this couple will do the most, as I can see they were just being rude. So if corporate gets a call , I want you to know we had the same batch of food a couple minutes after them and it tasted amazing! Thank you to the team for your awesome customer service as the food was phenomenal! 10/10! read more

Awesome service and food are fresh. Visiting from Hawaii and I think she's the manger. But her and her crew were, although they were short on man power they got the service done. read more

Been on a good burger craving so we decided to stop and dine at the Habit. Food was good fresh and tasty. Service is either on a pad self order or up at the cashier. Noise is average here not too loud and with great music while you enjoy the food. Until next time read more

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I came in 20 minutes before closing, and the place was already a mess. They were mopping the floor with trash everywhere, putting away drinks, and disinfecting containers where food is prepared. When I asked a worker what was going on, he said they start cleaning early when there aren't any customers, but literally two other customers came in after me. Completely unprofessional and disgusting. I stayed because I was in a rush to get to work and hadn't eaten all day, but I usually love The Habit, especially this location, so this experience was extremely disheartening. I will not be returning to this restaurant and, honestly, this has turned me off from the entire chain. Gemma Lim is the store manager, and I sincerely hope she addresses this issue with her staff. read more

Habit Burger & Grill - They stored the dragonfruit limeade early and poured it from the container into my cup without gloves on. Absurd! - Burgers Near Me - Cypress, California

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Love love this spot. It's self order location and self server drinks which I love! The food tastes great and always freshly served. The best part is the fair pricing and affordability. The spot always has great music at a good volume and is super clean! Highly recommend this spot! read more

Habit Burger & Grill - Variety Family CharBox - Burgers Near Me - Cypress, California

I came here today and the server wearing the blue shirt (maybe Jamie?), taking orders and helping customers, please give him a raise. I saw him bring food to customers and helping fix orders. The food came out delicious and orders were all correct. read more

I came in on Friday around 8, and ordered 3 fish sandwiches. I selected NO ONION for one of the sandwiches as my sister has a moderate onion allergy. Unfortunately, I did not notice until I got home and I did not feel like driving back. I reached out to customer complaint immediately, it's been over a week now and I have yet to hear back from them. This is unacceptable as one small mistake could have lead to serious repercussions. As you can see in the photos I attached, my receipt states NO ONION on one fish sandwich. read more

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Friendly service. Spacious indoor and outdoor seating. Cashed in my free birthday burger. What a generous gift! It doesn't expire so though it's not my birthday today, I was able to enjoy it. First time having their veggie burger. It was pretty good. Though the texture was soft. It was flavorful and enjoyable. read more

Habit Burger & Grill - Veggie Burger with Cheese - Burgers Near Me - Cypress, California

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I am a burger person so I decided to try the Habit Burger today. The Habit burger is very close from my home. Great location! I tried charburger w cheese w half fries half onion rings, soft drink. It took almost 15 mins then buzzed to pick the food up. It looked fresh cooked, so crunchy. I love bread crumb covered onion rings. That is exactly my fave onion rings. Super crunchy, so tasty. French fries were much better than In n Out. The inside is bright w the casual ambiance, big Santa Barbar picture on the wall. Pretty much just like other fast food burger restaurants. Let's talk about the burger, the bun is lightly toasted, the patty was not dry, fresh cut lettuce, grilled onions, tomatoes. Everything was so fresh. I really liked the onion rings. Half half order was great for me. The original charburger price is affordable, about $8. I can come to taste other burgers. The quality of foods are 5 stars. I really enjoyed the charburger w cheese today for the first time. Recommend this burger to my friends, families, and coworkers. read more

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I was so excited to go to the Habit Burger near my home. I heard a lot about the quality and taste of the Habit charburgers compared to In N Out. It was exactly lunch time when I got there and noticed not too packed on Sat. Great for me and I can relax enjoying a new burger. Pros Order: easy at the counter or use kiosk. Waiting time until pick my order up: takes about 15 mins. Not too long. Quality and price: 4 stars, similar quality at In n Out, not too expensive. Fresh ingredients, especially half fries half onion rings are 5 stars, super crunch, crispy fries. And I like they have yellow chili pickles, lemons, and jelapeno pickles for Self Service. Ambiance: casual, fast food vibes, 3 stars Cons Ketchup dispenser: broken Overall, I liked charburger w cheese. I noticed all fresh cooked w the fresh lettuces, grilled onions, and tomatoes. I didn't try other burgers but definitely coming back to try teriyaki flavor, Santa Babara burger. read more

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Just an all around good burger and place to relax at lunchtime! The food is consistently good, the service is on point, and there's indoor and outdoor seating - and ona day like today that outdoor seating is perfect! :) read more

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Ordered a double char/ burger was dry. Wait time a little long. Only 2 other customers there at the time I went.

This place is decent, but I'm disappointed with how my order was handled--not once, but twice. I specifically ordered a lettuce-wrapped char burger, yet they gave me one with buns. Which I was fine with, it was a quick fix got my order fixed right away. Then I noticed they left out the cheese. I expected my order to be handled properly, not to be asked, "Would you like a side of cheese?". The cheese is suppose to be melted within the patty, what am I gonna gonna do with a slice of cheese, eat it cold? No thanks. The cashier specifically asked me if I wanted cheese on my lettuce wrapped. Why ask, when you're not gonna follow. Need to be attentive when it comes to listening. read more

HORRIBLE I did a mobile order and customized each meal. They got literally every single item wrong. They did not put ranch on any of the salads. I paid for additional sauces and they got all of those wrong. Store phone number would not connect. Contacted them online and they refused my refund but provided certificates to a place I no longer want to dine at. I even provided photos. DO NOT GO THERE read more

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Terrible service. Ordered Togo online and got home to find I was missing a burger. Tried to call so that I didn't have to wait to get it remade and got sent to some call center. Paula on the phone was less than helpful. She said she was unable to get a hold of the store so I had to drive down and wait for my food to get cooked. Arrived at the store and whoever was in charged looked at me and turned his back on me to finish the task at hand. I had to wait until the cashier came to the register to quote "take my order." I handed him my receipt and let him know that I got all the way home to discover I was missing a burger. The manager never wants turned around to acknowledge me or the situation instead continue to fill cups of ranch while his cashier did all the work. While waiting for my burger to be cooked, I observed the manager look up on the counter and find a bag that had food in it, presumably someone's order that they also probably forgot. He pulled the sticky order receipt off of the bag and threw the food away and proceeded to fill up more cups of ranch. Very unprofessional staff and obviously do not care about the companies money to just be wasting time and food the way that they did. read more

God bless the Habit for not going the way of McDonald's with the wage increase. They still have kiosks but they do have customer service here, and a basic burger is still only six bucks. On top of that it actually tastes good, unlike McD's. Sorry. It's not tiny either. They do lettuce wraps right and they also have sweet potato fries here which is rad. Oh, and iced tea. Like four different kinds. Habit is the best fast food burger. Better than In N Out, sorry natives. read more

Habit Burger & Grill - Lettuce wrap charburger and iced tea - Burgers Near Me - Cypress, California

I have to agree with the recent sentiment of issues with pickup orders. I usually don't have a problem with waiting for my food to arrive, but after waiting for 20+ minutes with zero movement inside the store, I decided to call them directly. I had clicked the link sent by text when I arrived and received a confirmation via text AND the website link that also confirmed the store knew I had arrived. Whoever assisted me on the call told me that the store had not received the notification that I had arrived, DESPITE me seeing 2 different confirmations. I asked if the food was going to be fresh since I had been waiting for over 20 minutes and they said yes. Someone else ran the food out, never said sorry, just handed me the food and left. I live less than 5 minutes away and when I took the food out of the bag, everything was cold. Oh, and I was missing an additional sauce that came with the meal. This is the first time this has happened, but this was pretty abysmal for a simple pickup order. Maybe think twice before doing that kind of order from this location. read more

This is the worst experience I've had with this location. My mom and I came in a few minutes before closing and the environment was not welcoming at all. The staff was very moody and kept making faces while we were waiting for our food and when we sat down to eat. I've worked in the food industry before and a simple I'm sorry we are closed for the night would have sufficed than receiving the treatment we did. The worst part of this experience was getting food poisoning. We ordered the chicken club sandwich and the bread was greasy, the avocado was far from fresh and the chicken was clearly bad or the cooks did not ensure it was cooked right. A few hours after eating the chicken club sandwich both my mom and I had severe stomach cramps, a headache, fever, chills and vomiting. Needless to say we won't be coming back to this location anytime soon. read more

New management started charging for ranch sauce at this location. I had to stand back in line to pay for Ranch Dressing which had no price on their menu. I was charged $0.30 per ranch dressing. If you don't want to pay for sauce, go to a different Habit. Update: Management reached out stating they charged due to increased prices. That was their excuse to make me stand in line and pay twice. As you can see, there was lack of empathy for wasted customer time. Management doesn't care for customers. read more

Habit Burger & Grill - $0.30 for Ranch Dressing Now - Burgers Near Me - Cypress, California

Came at 11 AM nobody here but some takeout orders they will work on them. First time I use the machine to order. It said my order will be ready in nine minutes like I said a lot of takeout order. Regardless after 15 minutes, I went up there Hamburg been sitting around for 10 minutes. They said they're waiting for the fries. Last time at this stinking place. read more

Well... it's official. Everyone is going automated. In addition to the lack of service, they now take 15-20 minutes to get a burger and fries out. The store is empty!!! What could they be doing???? The food still tasted the same, but the kiosks don't really let you customize your order. And it's not like the employees ever once glanced over to see if we needed anything. read more

My go to burger spot! No idea what any of these bad reviews are about. I've been to this location many times and it's always 5 stars. Super friendly and helpful staff. My order is always correct (and I always modify). The food always tastes good. Everything comes out in a timely manner. The place is always very clean and stocked. Zero complaints. read more

Customer service is wack. They don't acknowledge you at all. I left after 5 minutes of just standing there. Go elsewhere if you want to eat. I deleted the app too. read more

Last night I arrived at this location around 9pm there store closes at 9:30pm there doors were already locked they still had 30 minutes left two of there workers clearly saw me they both just turned around and ignored me I had an order to pick up for my sister they kept my food and money read more

I ordered grilled chicken Caesar and bbq sauce on a side! Manager took my order but doesn't seem like she know what she's doing! Waited 20mins for just a salad. Called my order but they made a mistake gave me a bbq salad instead so I had to let them know. Cooked guy didn't like how I complain about a mistake order so he start saying shit! Other manager had to remake the salad but still made a mistake!! And gave me old lettuce. Never had a problem ordering at this location till last night was just horrible service. The fact that I even nice to wait just because of your employee mistake but yet still gave me a nasty salad and attitude. read more

Habit Burger & Grill - I ordered grilled chicken Caesar and bbq sauce on a side! - Burgers Near Me - Cypress, California

I ordered an Oreo shake and well it looks nothing like the picture. The whip cream is flat, they probably ran out and there's no Oreo crumbs on it. Can't believe they thought it was okay to give it away like that . Thanks a lot guy with the mustache -_- read more

Habit Burger & Grill - Oreo Cookie Shake - Burgers Near Me - Cypress, California

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Good food at reasonable prices. You can't go wrong by ordering something from their menu. Food is fresh and delicious. Service is great and you don't have to wait very long to get what you ordered. Try them and you will like them. read more

there were only two people working one taking orders and one cooking. Food was subpar way under staffed

Very dirty. Not friendly at all. The employees just stare at you they don't even greet. I saw two employees looking at the customers laughing as if they were talking trash. The food is garbage. read more

It's ridiculous to pay that much for a meal and the people working the counter don't understand English and got the entire order wrong! A prerequisite to working in customer service should be that you understand what your customers are asking for. We won't be back! Get your staff together and figure it out! read more

Disappointed to find out they started to charge 65 cents plus tax for each ranch dressing. I just love their char burger with ranch. It tastes so much better than having it with ketchup. I understand food cost is going up but saving 25 cents food cost per some customer would worth loosing one customer. .. not sure if it's a smart move... Well, I may continue to come but will order it as a take out from next time, and have it with ranch dressing at home. Today's double char without ranch drrssing did not taste good as usual to me. read more