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H2O To Go

2.5 (2 reviews)
Closed • 9:00 am - 6:00 pm

Services - H2O To Go

Water delivery

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13 years ago

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12 years ago

So, what happens when this place has now closed and took our money from our account???? Does anyone know how to get our money back?

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People searched for Water Delivery 362 times last month within 15 miles of this business.

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Sparkletts Water - Over an hour on hold only to have the call picked up and placed on hold again.    Really ????smh

Sparkletts Water

(193 reviews)

I have always loved Sparkletts Water! It tastes so good! I mean it might not be smart water or Fiji…read morebut may as well be to me, because it's delicious. I would rather drink tap water than Arrowhead any day. My love of Sparkletts also came from some great marketing as a child. Shiny scales on their trucks, a local Sparkletts spot in town, and let's not forget the awesome Sparkletts Water show at Sea World, back in the 80's? Which by the way, I would love to see again! I have Sparkletts delivered to my house. It was a bit of a fiasco trying to get the water set up through Costco, probably because I did it over the phone since I missed when they were inside the store signing people up. The phone sign up fiasco actually happened because there was some third party vendor that does it and they dropped the ball. Due to this, I'm fairly certain that I'm not evening getting it through the Costco discount. That being said, the price is still very reasonable. We used to fill our own containers and had our own cooler but the Sparkletts Water is much tastier and the delivery is SO WORTH IT. I know that they have some bad reviews but this is what you need to know. Once you get on auto billing it works quite smoothly. The bill alternates between just bottles and bottles plus the cooler rental so if you see a variance, that's probably what it is. My delivery guy is great, I believe his name is Anthony. You can hang a sign on your bottle to communicate with your delivery guy. You can ask for a certain amount of bottles or with no sign, they will leave the number that you have in empties. This all works perfectly if you communicate with your delivery guy. They also have cases of water you can purchase, as well as low calorie flavored water. Talk to your delivery person because they're your guy! Once again Anthony is my guy and he's great!

I never had an issue until they were bought out by primo. Even since then it's been one issue after…read moreanother. First my scheduled delivery was missed with no follow up, then it was rescheduled causing us to be left with no water. The next delivery I was given my "2 FREE" annual cases per the Costco promotion we signed over 10 years ago only to be charged for them on my next billing cycle. The delivery driver even stated they were my "gift " at no charge. It took almost 6 months and multiple calls before it ever got corrected. The next issue was they started only replacing what was on the delivery order vs the amount of gallons they picked up. After a few phone calls I found out it was a change once the merge happened. Then my next delivery had 12, 5 gallon jugs because they replaced what I set out instead of what was on the delivery order! Now here we are again 1 year later and I was left my annual free case of water, which was not in my delivery order, and come to find out I was charged for it again. This merge was the worst thing to happen to what used to be an amazing service through Costco. Costco should really consider ending this collab because the service given is not up to par with Costco standards!

Sparkletts Water - Water from refurbished cooler

Sparkletts Water

(277 reviews)

Serra Mesa

I've been a loyal customer of Sparkletts for 12 years and have always been happy with the quality…read moreof their water. David, the delivery person, is fantastic--friendly, reliable, and always goes above and beyond by bringing the bottles inside. However, the frustration with their water coolers has pushed me to the brink. I'm now on my third water cooler, which I've been renting for years. Honestly, with the ongoing rental charges, I probably could've bought several coolers by now. Recently, I requested a replacement for my malfunctioning cooler, only to have yet another refurbished unit delivered. And as usual, it was in poor condition. White particles came out of the water, and I had to waste almost a gallon of water just to flush the system. When I reached out to request a brand new cooler, I was told none were in stock and they only had refurbished coolers. This has been a recurring issue, and I've had enough. While their water is great, their rental coolers are absolutely subpar, and their inability to resolve the issue is beyond frustrating. If you like Sparkletts water, fine--but I strongly recommend buying your own cooler elsewhere. Their rental coolers are simply not worth the hassle.

This is now primo water. And can't get any worse. They've supposedly been delivering me water for…read morethe last month but every time you look at your delivery date it's just been pushed out another two days or another week or canceled all together. Trying to cancel your service is a nightmare. Finally got a hold of somebody and now they want to charge me $50 to pick up the water cooler. Do not I repeat do not get service through Primo water. You will be paying a monthly service and never receive water. Then all these hidden fees. I will be definitely reporting them to the Better Business Bureau. But they have turned off all their social media comments and messaging.

Culligan Water of San Diego - White residue all over the side of the cup

Culligan Water of San Diego

(338 reviews)

Mount Hope

I had previously used Culligan for water delivery back in 2022 and unfortunately had a frustrating…read moreexperience with customer service at the time, so I was a bit hesitant to try them again. However, I'm very glad I did. The reason for my five-star review really comes down to one person: my delivery driver, Myles. He has completely transformed the experience and made it better than I ever expected. The level of service he provides is exceptional. Myles is incredibly proactive and thoughtful. He personally texts to check in and see how many bottles we need, keeps me updated on his delivery days, and consistently goes above and beyond to make sure everything runs smoothly. It genuinely feels like a friend stopping by to deliver water rather than just another delivery service. Great customer service like this is rare, and Myles deserves a lot of credit for it. Because of him, I'm happy to continue using Culligan. Five stars all day for Myles and Culligan.

We've been Culligan customers for several years. Most recently we've had delivery delays of up to 8…read moredays. I receive a text saying there will be a delay in my delivery, and that's it. No other follow up saying WHEN my delivery will be, until I have to call to inquire when my missed delivery will finally be delivered. I've spoke to Kyle (?) and Gisselle, at customer service, for assistance and answers. Both reps gave me the SAME story, in 2 different months. Scripted?? If I miss a delivery, and don't put my empties I'm billed the deposit, for each bottle, for not having the empty bottles out. How I can put them out, if I get NO COMMUNICATION as to when my delivery is actually going to happen!?!? I'm billed ON TIME for the service. I should be able to receive that delivery within a reasonable amount of time. Culligan, get it together....

H2O To Go - waterdelivery - Updated May 2026

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