I never had an issue until they were bought out by primo. Even since then it's been one issue after…read moreanother. First my scheduled delivery was missed with no follow up, then it was rescheduled causing us to be left with no water. The next delivery I was given my "2 FREE" annual cases per the Costco promotion we signed over 10 years ago only to be charged for them on my next billing cycle. The delivery driver even stated they were my "gift " at no charge. It took almost 6 months and multiple calls before it ever got corrected. The next issue was they started only replacing what was on the delivery order vs the amount of gallons they picked up. After a few phone calls I found out it was a change once the merge happened. Then my next delivery had 12, 5 gallon jugs because they replaced what I set out instead of what was on the delivery order! Now here we are again 1 year later and I was left my annual free case of water, which was not in my delivery order, and come to find out I was charged for it again. This merge was the worst thing to happen to what used to be an amazing service through Costco. Costco should really consider ending this collab because the service given is not up to par with Costco standards!

If I could give this company ZERO stars I would! Since…read moretheres no longer any independent drivers it's only gone downhill! I have 15 empty bottles sitting at my house bc they can't seem to find the back door to pick them up and they can't seem to read the directions to deliver to the rear of the house! Frustrated!!

One Water Systems was very responsive, they have a great product, and a competitive price. We're…read morevery happy with their whole home water filtration system. We liked them because they are a product company not a plumber who wants to sell you an installation and because the product is high quality with a longer warranty (15 years) than similar products we evaluated. Also, the product includes annual check ups and was 100% white glove on the install and maintenance.

Quality service for a great value. They will help you finance as well if required. Our family…read moreenjoys the whole home filtration and 0-salt maintenance.

Great great service. And great price. Super convenient…read more Water is great. Recently contracted this place in search of good filtered drinking water at home, and only paying $20/mo for great water (tasted way better than our old fridge filtered water and now Im not going back). I'm so glad I found this local business!!! Getting the best bang for my buck and great tasting water!

After nearly 10 years of Culligan's quality declining, so much that I finally gave up. Before…read moreinvesting in a new water system, I did extensive research. With that and insights from ChatGBT on the best water system companies in San Diego, I chose Jones Pure Water Service. They lived up to their reputation - offering a reasonable price and delivering an excellent system for my 5500 sq ft home. They also replaced my Culligan RO unit. I'm absolutely thrilled with my much quieter and more efficient system and have complete confidence in the company. It was money well spent, and no more Culligan frustrations!!

Glad we decided to try George out. Our water heater died and was leaking profusely and we needed a…read morenew one ASAP. Really happy and impressed with the service. He: - Gave us a very competitive quote. - Installed same day that night. (contacted him at 11am and he made it work) - Let us know about other little things that we would not have known about. Definitely recommend.

Jorge responded quick to my plumbing emergency and I'm so grateful. He came the next morning and…read morefixed our issue. There is still other issues that we will be hiring him again for and offered a great price and very competitive. 5 stars and highly recommend!

Keith is a piece of *hit. Talking about vets helping vets.. Spent 22K on complete plumbing and…read moreshower, kitchen plumbing and extended $600.00 for service maintenance plan. Sold my account to another POS. Now if I need service I'm *ucked. I need at least 5 other people to help with my lawsuit. The other company that bought the mailing list is no better they won't honor the extended warranty that I bought nor can I disclose it as I am selling my home.

I bought a full AC /furnace system from this company three years ago, and every year I've been…read morehaving issues when it's time to turn the furnace on, this year it happened again, and when I call the company for service, they told me that the company is no longer in business, when I bought the system, I had a 10 year no questions ask warranty, and the new company will not honor that warranty. All they did is purchase the customers list, but not the warranties.

We contacted Tony on a Wednesday and he was able to fit us in Sunday at 8am. Tony arrived 5 minutes…read morebefore 8 and went straight to work. He was very knowledgeable, friendly, and prompt. Getting in contact with Tony was very easy and communication was great. From start to finish it took less than an hour to drain and remove old water heater and replace with new water heater and new hoses and pan. Highly recommend!!

On time. Great price. Great service. Tony was a water heater expert. Provided great information…read more Gave me what I wanted no upsell no pressure. In and out like a ninja